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All 16 Henrietta hotels

Residence Inn Rochester

3.0 of 5 Hotel   |   1300 Jefferson Road, Henrietta, NY 14623
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Ranked #6 of 16 Hotels in Henrietta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Peter B petercbowman
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137 reviews from our community

Traveler rating
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    56
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    6
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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petercbowman
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had 3 rooms for an event. Top notch hotel. Double suite was great. Wonderful service. Condos that were turned into hotels. We were very impressed. Good breakfast, coffee all the time. Comfortable. Great shower pressure.

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Peter B. glad that you had such a great time at the property. The rooms are much larger than your standard hotel and do provide the space that one truly needs when away from home. Thanks for staying and we hope to see you soon. More

Saratoga Springs, ny
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Residence Inn is basically an efficiency apartment, so provides a usable kitchen, a TV watching area, and a private entrance with nearby parking. Its a nice amount of space if you will will be there several days. There is a nice breakfast buffet with eggs, sausage, oatmeal, yogurt, cereal, fruit. On the night I arrived they offered a complementary... More

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velezgm, General Manager at Residence Inn Rochester, responded to this review

Ooctavia, thank you for sharing your comments with us. In trying to provide a great quality breakfast and offerings for our guests I agree that we fall short in looking at key mainstream items such as "gluten" free items. I will be speaking to my food purveyors and see what items are available. Thank you for bringing this to our... More

Atlanta, GA
Top Contributor
83 reviews 83 reviews
69 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 2, 2014

Spent an overnight while arriving in town to visit family. Facility offers two building setups. One with individual two story units scattered about the property housing several suites each, and the second being the Tower building which was 3 or 4 stories, all with interior corridors. We were in the Tower building. Parking was a bit tight during our stay... More

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Thank you for staying with us. I apologize for the issue wiht the room and I will most definitely speak to our staff on being more thorough. Moreover, we are glad that you had a good stay at the hotel and hope to see you soon. More

Fort Myers, Florida
Top Contributor
113 reviews 113 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 25, 2014

Stayed 2 nights this year on points. Great 3rd floor room, confy King bed, couch, chair, kitchen table, full kitchen, clean and nice pillows. Looks like they are adding another tower but no construction noise while we were there. Arrived Thursday in time for nice evening reception with wine and beer, grilled hamburgers and beans with salad. So nice to... More

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velezgm, General Manager at Residence Inn Rochester, responded to this review

Becky V. we are glad that you were able to enjoy our social hour. We usually run these Mon-Thur with a wide variety of choices for all of our guests to enjoy. Thank you for staying with us and we hope to see you again. More

London, Ontario, Canada
Top Contributor
93 reviews 93 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 15, 2014

Chose the hotel for location near family we were visiting. The front desk staff was extremely friendly and helpful. We had a room in the Tower and everything was as expected. The bed was comfortable and the room was quiet. Very close to many restaurants and shopping and highway access. They are just starting to build a new tower and... More

Was this review helpful? Yes 1
velezgm, General Manager at Residence Inn Rochester, responded to this review

Dave P. thank you for taking the time to share your commnets. I am glad that you enjoyed our hotel and that you were able to visit family while in town. Parking is at a premium and we are in the process of looking at alternatives. We are all looking forward to the completion of the renovation and the addition... More

Shrewsbury, Massachusetts
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 12, 2014

I had to stay in Rochester for a couple nights this week, and decided to give Residence Inn a try. I am a Marriott member so try and stay at one of their properties and have become "done" with the Courtyard on Corporate Way. WOW, this was great. The woman at the front desk checking me in Marsha, was just... More

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velezgm, General Manager at Residence Inn Rochester, responded to this review

Joan L we are so happy that you had such a positive experience at the property. Marsha and the rest of the staff are truly great assets and we look forward to having you stay with us again. More

Norton Shores, Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 8, 2014

We were greeted by a pleasant and professional front desk clerk. He gave us a room on the third floor of the tower, so we wouldn't be bothered by construction going on. He was right - we never heard anything. He also told us he was giving us a view of the pond rather than the parking lot - without... More

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velezgm, General Manager at Residence Inn Rochester, responded to this review

Denise K. thank you for staying the extra night with us and even more that you enjoyed your stay with us. Thank You More

Gansevoort, New York
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2014

I wish EVERY hotel was like this! It was exceptionally private, really DOES have a kitchen in each unit...clean...staff well manicured and helpful. I will always look for a Residence Inn for all my vacation needs prior to booking any hotel from this point forward! You will NOT be disappointed!

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Wow!! Kitchens do go a long way when traveling for a long time and I am glad you were able to enjoy the hotel. We all hope to see you again. More

New
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

We regularly stay at the Residence Inn Rochester when visiting the Rochester area. The hotel is located close to major shopping areas and highways. The rooms are, like other Residence Inns, well appointed and clean.

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Ron S. thank you so much for staying with us over the years. We truly appreciated your kind words and look forward to seeing you again. Thank you. More

Belleville, Illinois
Contributor
14 reviews 14 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 2, 2014

I spent a night at this Residence Inn and was pleasantly/extremely impressed. Getting to it from I-90W was a little of a drive but easy to find. Access back to the Interstate was easier. Check-in was a breeze but I did have a reservation. I was greeted by the duty manager, Phil, and checked in by Marsha. What a great... More

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Hoppy1313, I am glad that you were able to meet both Marsha and Phil-they are both great assets to the hotel. Moreover, I am glad to see that you had such a great time at the property. We hope to see you soon. More

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Additional Information about Residence Inn Rochester

Address: 1300 Jefferson Road, Henrietta, NY 14623
Location: United States > New York > Finger Lakes > Henrietta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Rochester 3*
Number of rooms: 160
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Also Known As:
Residence Inn Rochester Hotel Rochester
Rochester Residence Inn

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