We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Henrietta hotels

Residence Inn Rochester

3.0 of 5 Hotel   |   1300 Jefferson Road, Henrietta, NY 14623
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Free Parking
Residence Inn Rochester
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Residence Inn Rochester to your Saves list
Ranked #6 of 16 Hotels in Henrietta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Kathy P Briarcliff Manor, New York
Write a Review

139 reviews from our community

Traveler rating
    53
    57
    16
    7
    6
See reviews for
60
15
6
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
  • All months
    (139)
  • Mar-May only
    (28)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (19)
All months
Briarcliff Manor, New York
Top Contributor
70 reviews 70 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent just one night here last week on a business trip. I was upgraded to a room with one bedroom, 2 full bathrooms, loft with king size bed, living room and kitchenette. My first thought when entering the room was.."too bad I am here for just one night!" It is like an apartment! The room was clean but could... More 

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Kathy P. thank you for staying with us and more so for the great review. We pride ourselves on the quality of room and the service we provide -so I am glad that we met your expectations. Moreover, thank you for letting us know of some of the challenges that we have and I will most definitely follow up with... More 

Westmont, Illinois
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for almost 17 days as part of relocating to the area. The staff was excellent, the rooms are immaculate, it is very quiet mostly with business travelers, the complimentary food is above average for hotel food. Our favorite part was the cookies at night. Having a fireplace on a cold night really was a nice touch too!... More 

Was this review helpful? Yes 1
velezgm, General Manager at Residence Inn Rochester, responded to this review

Carolbclay, thank you for staying with us. The Residence Inn is a home away from home and we are glad that you had such a great experience with us. I wish you all the best on your relocation and will hopefully see you in the future. More 

petercbowman
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had 3 rooms for an event. Top notch hotel. Double suite was great. Wonderful service. Condos that were turned into hotels. We were very impressed. Good breakfast, coffee all the time. Comfortable. Great shower pressure.

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Peter B. glad that you had such a great time at the property. The rooms are much larger than your standard hotel and do provide the space that one truly needs when away from home. Thanks for staying and we hope to see you soon. More 

Saratoga Springs, ny
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 6, 2014

The Residence Inn is basically an efficiency apartment, so provides a usable kitchen, a TV watching area, and a private entrance with nearby parking. Its a nice amount of space if you will will be there several days. There is a nice breakfast buffet with eggs, sausage, oatmeal, yogurt, cereal, fruit. On the night I arrived they offered a complementary... More 

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Ooctavia, thank you for sharing your comments with us. In trying to provide a great quality breakfast and offerings for our guests I agree that we fall short in looking at key mainstream items such as "gluten" free items. I will be speaking to my food purveyors and see what items are available. Thank you for bringing this to our... More 

Atlanta, GA
Top Contributor
91 reviews 91 reviews
77 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 2, 2014

Spent an overnight while arriving in town to visit family. Facility offers two building setups. One with individual two story units scattered about the property housing several suites each, and the second being the Tower building which was 3 or 4 stories, all with interior corridors. We were in the Tower building. Parking was a bit tight during our stay... More 

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Thank you for staying with us. I apologize for the issue wiht the room and I will most definitely speak to our staff on being more thorough. Moreover, we are glad that you had a good stay at the hotel and hope to see you soon. More 

Fort Myers, Florida
Top Contributor
113 reviews 113 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 25, 2014

Stayed 2 nights this year on points. Great 3rd floor room, confy King bed, couch, chair, kitchen table, full kitchen, clean and nice pillows. Looks like they are adding another tower but no construction noise while we were there. Arrived Thursday in time for nice evening reception with wine and beer, grilled hamburgers and beans with salad. So nice to... More 

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Becky V. we are glad that you were able to enjoy our social hour. We usually run these Mon-Thur with a wide variety of choices for all of our guests to enjoy. Thank you for staying with us and we hope to see you again. More 

London, Ontario, Canada
Top Contributor
94 reviews 94 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 15, 2014

Chose the hotel for location near family we were visiting. The front desk staff was extremely friendly and helpful. We had a room in the Tower and everything was as expected. The bed was comfortable and the room was quiet. Very close to many restaurants and shopping and highway access. They are just starting to build a new tower and... More 

Was this review helpful? Yes 1
velezgm, General Manager at Residence Inn Rochester, responded to this review

Dave P. thank you for taking the time to share your commnets. I am glad that you enjoyed our hotel and that you were able to visit family while in town. Parking is at a premium and we are in the process of looking at alternatives. We are all looking forward to the completion of the renovation and the addition... More 

Shrewsbury, Massachusetts
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 12, 2014

I had to stay in Rochester for a couple nights this week, and decided to give Residence Inn a try. I am a Marriott member so try and stay at one of their properties and have become "done" with the Courtyard on Corporate Way. WOW, this was great. The woman at the front desk checking me in Marsha, was just... More 

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Joan L we are so happy that you had such a positive experience at the property. Marsha and the rest of the staff are truly great assets and we look forward to having you stay with us again. More 

Norton Shores, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2014

We were greeted by a pleasant and professional front desk clerk. He gave us a room on the third floor of the tower, so we wouldn't be bothered by construction going on. He was right - we never heard anything. He also told us he was giving us a view of the pond rather than the parking lot - without... More 

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Denise K. thank you for staying the extra night with us and even more that you enjoyed your stay with us. Thank You More 

Gansevoort, New York
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2014

I wish EVERY hotel was like this! It was exceptionally private, really DOES have a kitchen in each unit...clean...staff well manicured and helpful. I will always look for a Residence Inn for all my vacation needs prior to booking any hotel from this point forward! You will NOT be disappointed!

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Wow!! Kitchens do go a long way when traveling for a long time and I am glad you were able to enjoy the hotel. We all hope to see you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Residence Inn Rochester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Rochester

Address: 1300 Jefferson Road, Henrietta, NY 14623
Location: United States > New York > Finger Lakes > Henrietta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Rochester 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Priceline, Tingo, Orbitz, Hotels.com and Odigeo so you can book your Residence Inn Rochester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Rochester Hotel Rochester
Rochester Residence Inn
Hotel Style:
#5 Business Hotel in Henrietta
#5 Family Hotel in Henrietta

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (7)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (2)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay