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All 16 Henrietta hotels

Residence Inn Rochester

3.0 of 5 Hotel   |   1300 Jefferson Road, Henrietta, NY 14623
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Residence Inn Rochester
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81%
Ranked #6 of 16 hotels in Henrietta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Jeff L Waynesboro, Virginia
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127 people have reviewed this hotel

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Waynesboro, Virginia
Top Contributor
78 reviews 78 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Admittedly we showed up on a raining Saturday evening, at 10 pm at night and a major LPGA golf tournament was in town, but I can't remember ever checking into a hotel that advertises free parking and finding such an incredible lack of parking. People were parked on the curbs, along the sides of the road, even double parked. It... More

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velezgm, General Manager at Residence Inn Rochester, responded to this review

Renovations and the LPGA did place a premium on parking but we are glad to say that we have added extra parking to the property. I hope that you will visit us again very soon. Thank you Julio More

Westminster
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were very happy with our room while visiting RIT. Convenient location. Easy access to the school, restaurants, etc… It was little pricy, but we got a two bedroom suite to accommodate our family of 6 so it was perfect. Full kitchen. Nice. Although our room as a little dated. It was clean and taken care of. They are in... More

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velezgm, General Manager at Residence Inn Rochester, responded to this review

Mickeyfan69, it is great to hear that your visit to RIT was a plesant experience. We are in the process of renovating and remodeling our hotel and are very excited for what the future holds. We hope to see you again very soon. Thank you. More

Boston, MA
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a one-night stop-over at the Henrietta Residence Inn. Marsha (?) at the front desk was absolutely awesome. She was energetic, helpful and very personal (she remembered guests’ names). The maintenance person was also very friendly and helpful. The overall experience was typical for a Residence Inn – fully equipped suite, hot breakfast, and clean rooms. We had a... More

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velezgm, General Manager at Residence Inn Rochester, responded to this review

TP1234, we are so glad that you enjoyed your stay with us. Marsha and the rest of the staff are truly energetic and go above and beyond whenever possible. Thank you so much. More

USA
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We only spent one night at the residence inn. It was in the best location for us as we were visiting a local college. The hotel is in a good location - there are many places to eat and shop. The room was clean and the staff was very friendly. The breakfast was great. There were a lot of variety... More

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velezgm, General Manager at Residence Inn Rochester, responded to this review

Mom2010, thank you for sharing your comments. I am very glad that you and your family were able to stay with us and enjoy our hospitality. Moreover, thank you for letting us know of the issue you had with the garbage, I will follow up immediately with my staff. More

Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had to stay there about 15 several weeks on business, the place was above avers fur a Residence Inn, but the staff was super nice. Even stayed during winter and pick up and cleanup after snow was quick and efficient.

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velezgm, General Manager at Residence Inn Rochester, responded to this review

Horhey1, it's great to know that your stay with us was a pleasant one-especially during the cold months. I appreciate your kind words concering our clean up of the snow during those very intemperate months. I hope you will stay with us again when it's perhaps a bit warmer. More

Maryland
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here with my wife and son in August for a college visit in August. We got a King suite. Room was clean, large, and bed was very comfortable. Son slept on the sofabed, and he had no complaints. It was fairly pricey, but comparable to other hotels we looked at. This one had a free breakfast. It was... More

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velezgm, General Manager at Residence Inn Rochester, responded to this review

It's great to hear that you and your family had a great stay at the hotel. Moreover, I am glad that you will most definitnely choose us as your hotel when in Rochester again. Thank you and see you soon!!! More

Chicago, Illinois
Top Contributor
156 reviews 156 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Whats not to like. They had a nice outdoor pool, a small basketball court, spacious rooms, big lobby with a good free breakfast. The area is nice and there is a big grocery store and mall nearby. We only spent one night here but I would have no problem spending a few nights here if I was in the area... More

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velezgm, General Manager at Residence Inn Rochester, responded to this review

Teahan, we are glad that you enjoyed the hotel and were able to see some of our amenities. We also do provide to large grills where perhaps on your next stay you can have a cook out. Hope to see you soon!! More

Rochester, New York
2 reviews
5 of 5 stars Reviewed July 7, 2014

What a pleasant surprise! We are local residents who were dealing with a remodeling job and brought our dogs for two nights. The staff could not have been more accommodating! The rooms were large, clean and comfortable. Most importantly, the price was right! Its location in the middle of many Jefferson Road amenities made this an ideal location - Thank... More

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velezgm, General Manager at Residence Inn Rochester, responded to this review

I truly appreciate your comments and am very glad to see that the staff provided a great experience for you. I hope that the remodeling is all set and we hope to see you again. More

Mississauga, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

I stayed there for two nights with my family and friends recently. It's an excellent hotel: rooms are clean, comfy and well equipped; everything I requested is ready when we get there; very nice staff; convenient location; it also has a small outdoor pool and mini basketball court. Just a few small downsides: not enough parking space in front of... More

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velezgm, General Manager at Residence Inn Rochester, responded to this review

Dear Mike X: Thank you for staying with us and please accept my sincere apologies for the parking at the property. We are currently looking at some different alternatives and hope to have this issue resolved very soon. Moreover, thank you for taking the time to write about your experience with us. Again my deepest apologies and heartfelt thanks. More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 29, 2014

It was first time I stayed in Residence Inn Marriott. When I booked the hotel online, I had only choice of one king size bed at that time. When I checked in, I requested 2 double beds, it is a must. The staff did some searching, and finally he said he had two king beds but on different floor, and... More

Was this review helpful? Yes
velezgm, General Manager at Residence Inn Rochester, responded to this review

Thank you very much for sharing your comments. I am glad that you were able to experience the penthouse room and enjoy the breakfast. Moreover, we are working on our Wi-fi connection and we hope that by the time you visit again this will be resolved. Again thank you very much. More

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Additional Information about Residence Inn Rochester

Address: 1300 Jefferson Road, Henrietta, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Rochester 3*
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Also Known As:
Residence Inn Rochester Hotel Rochester
Rochester Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Family Hotel in Henrietta #6 Business Hotel in Henrietta
Hotel Class
Number of rooms
160

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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