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Doubletree by Hilton Hotel Rochester

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1111 Jefferson Road, Henrietta, NY 14623
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Doubletree by Hilton Hotel Rochester
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568 Reviews from our TripAdvisor Community

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Florida
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent one night at Double tree. It was clean and staff were great. I recommend this hotel if you are traveling to or passing-by Rochester. By the way, the hotel is located at the Jefferson Rd. Lots of restaurants are located on the Jefferson Rd at a walking distance.

Helpful?
Thank SteveOrlandoFL
Beaverton, United States
1 review
5 of 5 stars Reviewed 1 week ago

If you are looking for a clean, warm and well kept place to stay, I do suggest the Doubletree by Hilton - Rochester. Though II was here on a business trip, I really enjoyed my rooms and meal service here. Everything is meticulously clean, and the staff is awesome. Great for business or group trips!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Edith S
Robert T, General Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Hi Edith S, Just wanted to thank you for your latest review and kind word about my team and our hotel. My team, along with myself are looking forward to seeing you again in the near future! We appreciate your support and selecting us as your hotel of choice while in the Rochester area:) More 

Lambertville, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

I was traveling to Rochester for a series of meetings and was arriving later in the evening for early meetings in the area. I had ordered packets at the FedEx around the corner only to realize I had not chosen the FedEx I thought I did. Long story short the staff at the DoubleTree went out of their way to... More 

Helpful?
Thank Bethanie P
Katie B, Front Office Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Dear Bethanie P, Thank you for choosing the DoubleTree by Hilton for your accommodations while in Rochester. I am so glad that our staff members Melissa and Daniel took good care of you! We are always striving to go above and beyond for our guests! Melissa and Daniel are both great assets to our company and we Thank you for... More 

Niagara Falls, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms over look the pool the hotel is clean and close to malls and lots of restaurants. Enjoyed our stay and look forward to returning. Great for Hockey tournaments kids were allowed to play mini sticks they kept our team together. Very nice the food was good and the staff were great!

Helpful?
Thank Palms4Me
Katie B, Front Office Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Dear Palms4Me, We are glad that you enjoyed your stay here while you were in Rochester for your hockey tournament. We truly enjoy having groups such as yours at our hotel! We hope to see you again when you are in Rochester! More 

Rexford, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Perfect hotel accommodations for the many families that attended the Empire State Hockey Tournament. Very kid friendly. The areas set up for knee hockey were well used. Can't wait to come back next year.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Peter C
Katie B, Front Office Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Dear Peter C, Thank you for taking the time to give us your feedback! I am glad that you enjoyed your stay here. We look forward to seeing you for you the next time you are in Rochester. Don't forget about our delicious chocolate chip walnut cookies! We will have one waiting for your next arrival! More 

Albany, NY
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed this past weekend for our son's hockey tournament. Hotel was full of hockey teams which made it quite loud, but it was the reason we were there and our kids were part of it. This hotel is designed for these types of groups. The staff was good at designating areas for the kids to play knee hockey at the... More 

Helpful?
Thank babisbaby
milton, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel was great and very close to all amenities. Kids loved it as it had a great pool and an area for kids to play mini sticks. The food at the hotel was also god and the rooms were very spacious. We would definetly go back to hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank David S
1 review
5 of 5 stars Reviewed 4 weeks ago

This is an awesome hotel, with a helpful, friendly group of staff members who make you feel at home. The restaurant has a good selection to choose from, and a very nice wine menu to boot. And of course there are the famous chocolate chip cookies!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jamesmE1436ZH
Lake Tahoe, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Attended family gathering for a wedding. Stayed four nights. First night had to change room due to leak. Taken care of right away with plenty of assistance. Ate breakfast two days and enjoyed both. Service was well managed and on target. I would stay there again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Barbara H
Shrewsbury, United States
1 review
4 of 5 stars Reviewed December 23, 2015

We were on the Hilton Honors floor and it was very quiet and comfortable. Manager on duty saw our small group meeting in the lobby and sent over a platter of cookies for us. Very unexpected, very nice.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Janet And Gary K
Robert T, General Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Janet and Gary K, We want to thank you for staying with us and so glad your stay was enjoyable. Hope to see you again soon, More 

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