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All 16 Henrietta hotels

Doubletree by Hilton Hotel Rochester

3.5 of 5 Hotel   |   1111 Jefferson Road, Henrietta, NY 14623
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Ranked #9 of 16 hotels in Henrietta
A recent review
5 of 5 stars reviewed yesterday
Intrepid_Traveler58 Raleigh, North Carolina
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396 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
Raleigh, North Carolina
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Sometimes it's not just the bricks... it's the people. I have stayed here for the past five years... two or three times a year. There's no place to go in the area... don't expect to walk out of the hotel and sightsee. BUT..for business... they just redid the fitness room... the pool is indoor so it's year round, and there... More

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Highlands, New Jersey
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

From check in to departure, the whole experience was great. Everyone knows about the cookies which are great (albeit calorie-laden) but the service was exceptional in every way and that's why I always choose to stay at a Hilton-brand hotel if the option is available.

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Raleigh, North Carolina
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

I always stay in this DT because my business brings me here. It's close to the airport (5 miles) and there are some good restaurants nearby (Joe's Crab Shack and a nearby Indin Restaurant) that I frequent.

Review collected in partnership with DoubleTree by Hilton

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Central NJ, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great stop when passing through. Clean well kept hotel with good amenities. Pool was a bit small and would have expected a hot tub for some relaxing time after a long drive. Only issue - double beds which can get cramped when you have 2 people to a bed.

Review collected in partnership with DoubleTree by Hilton

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Guilford, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel is located just off I-390, very easy to get to. The room was great, the bed very comfortable. The only thing I would say is don't eat breakfast at the hotel - it was expensive, and not worth the money. Food was okay, just not worth what we paid.

Review collected in partnership with DoubleTree by Hilton

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Whitehall,Pa, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

All accomadations were first class,Double Tree Hotels are always above and beyond,service and staff are to be commended.I will be back .Hilton can beproud of this facility.It was service .service ,service.My compliments to the entire staff

Review collected in partnership with DoubleTree by Hilton

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Broadalbin, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Hotel is for the most part clean, but the bathrooms need more cleaning/updates. Additionally, it would be nice if the in-room Wi-Fi was free. Most other hotels I stay at offer free Wi-Fi in the room. Rooms were quiet enough, although you may want to request a room that does not have sliding doors that face the inside of the... More

Review collected in partnership with DoubleTree by Hilton

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Robert T, General Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Brian A O, Thanks Brian for your recent comments, yes it does seem a little odd that the sliding glass doors are facing the inside. Some of our weekend guests do find it very convenient. They like the fact that it over looks the poo It allows them to gather and still be close to their rooms without congregating in... More

atlanta, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We arrived after a long travel at this hotel, we were welcome, pleasant staff member, very, nice and clean hotel, comfortable bedding, nice suite hotel with spacious room and privacy, great amenities, good breakfast.

Review collected in partnership with DoubleTree by Hilton

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Robert T, Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Thanks you so much for your comments about your last visit, our team works very hard to make your stay an enjoyable one and we are so glad we succeeded. Please come by and visit us again the next time you are in Rochester. Thanks again and see you soon! More

Kewanee, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

Stayed at the Double Tree in Henrietta, NY. All was fine except for the shuttle to the airport does not start in the mornings until 0700. I needed to be at the airport nlt 0600. The person at the desk did not say much, just looked up on a list the name of a taxi company, called the taxi company,... More

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Katie B, Front Office Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Dear AugMaxVanJr, Thank you for choosing the DoubleTree by Hilton for your accommodations while visiting Rochester! I apologize that you were given the wrong information about our shuttle hours. They do run Monday through Friday 5:00AM-11:00PM and on Saturdays and Sundays 7:00AM-11:00PM. I gone over these times with my staff since your stay with us so that they are all... More

Rochester, United States
1 review
4 of 5 stars Reviewed 1 week ago

Enjoyed my experience very much!! The service was very nice - staff was kind and courteous. It was a cool weekend and we had to ask to have the air conditioning turned down in our conference room and in the bar area, as we were downright chilly, but they were happy to please us and we were fine after that.... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Katie B, Front Office Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Dear Karen M, Thank you for taking the time to give us your feedback! I am glad that you enjoyed your stay here at the DoubleTree by Hilton! We hope that you will stop in and see us the next time you are in town! More

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Additional Information about Doubletree by Hilton Hotel Rochester

Address: 1111 Jefferson Road, Henrietta, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel Rochester 3.5*
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Also Known As:
Doubletree Rochester
Rochester Doubletree

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Henrietta #6 Family Hotel in Henrietta
Hotel Class
Number of rooms
250

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  • At what time does the pool open each day?

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