We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Henrietta hotels

Doubletree by Hilton Hotel Rochester

3.5 of 5 Hotel   |   1111 Jefferson Road, Henrietta, NY 14623
Hotel deals
Hotel website
Hotel amenities
Special Offer
Breakfast & WiFi
Doubletree by Hilton Hotel Rochester
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Doubletree by Hilton Hotel Rochester to your Saves list
Ranked #9 of 16 Hotels in Henrietta
A recent review
5 of 5 stars reviewed 1 week ago
evydes Staten Island, New York
Write a Review

446 reviews from our community

Traveler rating
    157
    142
    90
    35
    22
See reviews for
163
48
23
157
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (446)
  • Mar-May only
    (80)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (132)
  • Dec-Feb only
    (92)
All months
Staten Island, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

This hotel has been the best Hotel by far that we have ever stayed in for a Hockey tournament. Designated areas for kids to play knee hockey was the best idea ever! All Hotels that host Hockey Tournaments... should get on board with this! Rooms were clean, food was good, atrium was the center of it all. The Pool looked... More 

Was this review helpful? Yes
Katie S, Front Office Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Dear Evydes, Thank you so much for taking the time to review our property. Your kind words and compliments are what motivate our team to continue to grow. I am overjoyed that you had a wonderful stay! As for the scattering of your team, we are very sorry! We do our best to keep everyone in the same general area... More 

Wilmington, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The ES on Jefferson has the kindest and most professional staff that I have met in ages. They truly understand the principles of customer service and go out of their way to ensure guests are happily accommodated. As a bonus, the Breakfast Bistro and Guest Lounge have great service and eats. I highly recommend the property for anyone traveling for... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I just got off the phone with the hotel and they said they do not offer a complementary breakfast. I am also going this weekend with a hockey team, did I get bad 411 is the breakfast included ? Thank you

Was this review helpful? Yes
Katie B, Front Office Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Dear Doaghcokerry, Thank you for your response! I am sorry that you did not get a clear answer about our breakfast here at the hotel. We do have a restaurant for breakfast, lunch, and dinner. However the breakfast buffet is not included as it is not at most full service hotels. If you would like more information about the different... More 

Webster, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was very helpful in making our group New Years Eve celebration very comfortable. They provided a complimentary table and chairs in the atrium for us to set up our food and beverages. The kids enjoyed the pool and the adults were able to observe and relax in a comfortable environment. Well done!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Katie B, Front Office Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Dear William G, We appreciate you taking the time to share your positive experience that you had at our hotel! We always want our guests to feel special and I am glad that we could make your New Years Eve a memorable one! We hope to see you again soon and Happy New Year! More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was greeted by friendly, professional staff. The room was well kept. Service in the dining area was pleasant if not fast (very busy the night I ate there). I was pleased that my room was quiet and I got a good night's sleep.

Was this review helpful? Yes
nfo
Contributor
16 reviews 16 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

good location in rochester near shopping and university complex. nice lobby does not compare with rest of hotel in dare need of renovations, and more attention to details. advertised as tropical atrium with swimming pool i found it on the chilly side in winter time and cold enough to convince me not to take a swim... pool was very clean... More 

Was this review helpful? Yes
Toronto, Ontario
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A great service, A great pool, A great breakfast, A great stay, and A great location. It was a quiet time of the year we visited. But, they had all the restaurants, facilities, restaurants fully operated. Kids enjoyed swimming the pool there. The breakfast was great and servers were friendly. It was conveniently located - right off the highway. You... More 

Was this review helpful? Yes
New York
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed December 24, 2014

This is a very nice hotel with great amenities and very close to everything you may want to visit. Great for staying over when we go to the Geva theater, which is about 10 minutes away by car. Always great staff and nice rooms. Pool and bar are nice and breakfast was very enjoyable. For us this is the hotel... More 

Was this review helpful? Yes
Katie B, Front Office Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Dear punjabi1, Thank you for sharing your experience at hotel! We appreciate you taking the time to give your feedback. We hope that if you are in the Rochester area again you will stay with us! Happy Holidays! More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 20, 2014

We stayed here with our hockey team and everything was great. The rooms were nice although missing a fridge and surprisingly quiet being right by the side entrance. The staff is friendly too. The pool was COLD but the kids didn't mind. Overall, one of the better experiences we've had as a team.

Was this review helpful? Yes
Katie B, Front Office Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Dear Steve A, We appreciate you taking the time to give share your nice comments! I have passed your comments about the pool being cold to our Chief Engineer to make sure that the temperature is what is supposed to be. We hope to see you again when you visit Rochester! More 

St. Catharines, Canada
1 review
5 of 5 stars Reviewed December 20, 2014

Third trip to Rochester and three different hotels. This by far was the best hotel in town. The hotel Staff was extremely accommodating and polite. Great location. Excelllent quality food at the hotel . Loved the breakfast buffet omelette bar. My next trip to Rochester this will be my first and only choice Hotel. Just keep in mind it is... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Katie B, Front Office Manager at Doubletree by Hilton Hotel Rochester, responded to this review

Dear Chris L, Thank you for choosing DoubleTree by Hilton for your accommodations while visiting Rochester! We appreciate you taking the time to give your positive feedback. We certainly hope to see you again when you are in the Rochester area! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Doubletree by Hilton Hotel Rochester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree by Hilton Hotel Rochester

Address: 1111 Jefferson Road, Henrietta, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel Rochester 3.5*
Number of rooms: 249
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Priceline, Orbitz, Expedia, Cheap Tickets, Hotels.com, Travelocity, Despegar.com, Odigeo and Tingo so you can book your Doubletree by Hilton Hotel Rochester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Rochester
Rochester Doubletree
Hotel Style:
#6 Business Hotel in Henrietta
#6 Family Hotel in Henrietta

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Bathroom (15)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (9)
Viewed
View from room (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (5)
Viewed
View from room (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay