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All 16 Henrietta hotels

Holiday Inn Hotel & Suites Marketplace

3.0 of 5 Hotel   |   800 Jefferson Rd, Henrietta, NY 14623 (Formerly Rochester Marketplace Inn)
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Ranked #2 of 16 hotels in Henrietta
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
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422 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We were on a college visit and were hoping to find decent, reasonably priced lodging. This hotel exceeded our expectations. Rooms were clean and comfortable, and the property overall was well-maintained. The staff was friendly and helpful, particularly the breakfast crew, Lisa and Luis, who were exceptionally cheerful and attentive each morning. I would not hesitate to book a room... More

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Senior Contributor
22 reviews 22 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed 1 night in March with my wife and son. Pool area is nice and large. Room was modern and clean. Complimentary breakfast was superb, with an omelet bar and plenty of hot and cold selections. Lisa and Luis in the restaurant rocked!!! I will definitely stay here again!

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Hamilton, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

My family was extremely pleased with our stay at the Holiday Inn on Jefferson Road in Henrietta, NY. The room was clean and pleasant. The complimentary breakfasts and dinners were extraordinary! The dining room staff (Lisa and Luis) who looked after us for breakfasts were very friendly and accommodating. Thank you for the lovely experience! M Weatherston

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Poughkeepsie, New York
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a relaxing and clean hotel that meets all my business needs and more. The staff are very polite and kind and open to nice conversation. The room is clean and the water pressure is more than adequate which is very important to me. I will be returning to this hotel again. The only issue that I had here... More

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Rochester, New York
1 review
5 of 5 stars Reviewed 1 week ago

Robert Barley My wife Pam and I, as well as, my children and grandchildren love staying at this hotel. The rooms are always clean and smell wonderful. We have been staying at this property over the last 6 years and the management and staff are great! Their just always very pleasant, upbeat and caring. When you are staying away from... More

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Queensbury, New York
Top Contributor
71 reviews 71 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in town for a night for business and chose this Holiday Inn. Overall, it seemed to have been updated recently and was quite clean. In addition, I booked through Expedia - which I'm not sure if this added a coupon for the dinner buffet and 2 drinks. Although I had a business dinner out, it was still nice... More

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San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

The breakfast and buffet in the evening were the best. Lisa and Kim were great assistants with both of these events. Seeing to your ever need. Luis was one of the chefs for the breakfast. makes the best omelets and waffles. I would highly recommend this Holiday Inn to any traveler in the Rochester area. It was a great stay.

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Gainesville, Florida
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am not a great fan of the Holiday Inn as it is a very basic chain. However we were in town to see Rochester Institute of Technology. The Inn is a few miles from the school but well placed as it is surrounded by restaurants, shops and anything you may need. We really liked this Inn as it was... More

Was this review helpful? Yes 1
Washington, DC
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pleasant experience. Updated facility. Clean rooms and public areas. Staff friendly and helpful. Free breakfast buffet with eggs made to order and free dinner buffet. No complaints about any of the above. Only issue was that in my room the climate control was difficult. It was stuffy. Fan would not run continuously. It was in the 20s overnight outside and... More

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fort erie
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 3 nights and 4 days at this location beginning on March 10th. We booked our room online under the "advanced purchase rate" and were able to get a King Bed Jacuzzi Suite room for about $130USD per night. Also included was breakfast every morning and dinner Mon-Thurs night. We arrived a little earlier then check-in and we had... More

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Additional Information about Holiday Inn Hotel & Suites Marketplace

Also Known As:
Holiday Inn Hotel And Suites Marketplace
Holiday Inn Rochester
Holiday Inn Marketplace
Rochester Holiday Inn
Address: 800 Jefferson Rd, Henrietta, NY 14623 (Formerly Rochester Marketplace Inn)
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Henrietta
#2 Family Hotel in Henrietta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Marketplace 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Rochester Hotel & Suites! This new fabulous 100% non-smoking hotel is conveniently located for easy access to all major highways. Downtown Rochester is 4 miles and the Rochester Airport (ROC) is 5 miles with free shuttle service for all of our business and leisure guests (Some restrictions apply.) Holiday Inn Rochester Hotel & Suites is conveniently located to all Universities including University of Rochester, U of R Medical Center, Monroe Community College (MCC), Rochester Institute of Technology (RIT), Nazareth, St. John Fisher, SUNY Brockport, Roberts Wesleyan, and Empire State Colleges. Exceptional businesses are located here including Paychex, Kodak, Xerox, Bausch & Lomb, and many more!!! Shopping anyone? Well, this hotel is located in a wonderful area of Rochester that is close to all kinds of shopping including Market Place Mall and Eastview Mall that are minutes away! Sports anyone? The Holiday Inn Rochester provides excellent accommodations and exceptional service for hockey, soccer, swimming, and any other travel teams visiting the Rochester area!!! The Holiday Inn Rochester Hotel & Suites offers many amenities and services that will make your stay a memorable one including free shuttle service to/from airport. free DVD rentals, free high-speed Internet (wired and wireless), free local calls, fridge and microwave. ... more   less 
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