Team booked months in advance. Block of rooms was handled non-chalantly, many who called or booked prior to attrition date were treated rudely and overcharged. management non-existant on numerous attempts to consolidate the group booking. Management non caring on needs of the group when in house. Otherwise, an excellent hotel that is kept clean.... but seriosuly lacking in customer service... More
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- Also Known As:
- Holiday Inn Hotel And Suites Marketplace
- Holiday Inn Rochester
- Holiday Inn Marketplace
- Rochester Holiday Inn