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Hampton Inn & Suites Rochester/Henrietta

2.5 of 5 280 Clay Road, Henrietta, NY 14623
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Hampton Inn & Suites Rochester/Henrietta
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Hampton Inn & Suites Rochester/Henrietta
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234 reviews from our community

Traveler rating
    168
    50
    9
    3
    4
See reviews for
95
49
9
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW

Great place to stay. Convenient location and we'll appointed rooms for a basic business needs. People make a difference and the lady that does breakfast (Lisa) goes well beyond norms to make guests feel special and comfortable. She is a big asset for this hotel.

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Amherst, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel was clean and comfortable for my family stay in Rochester. The hotel staff were exceptionally courteous. I would recommend this hotel. Adding this last sentence simply because the review won't let me post unless there is a minimum of 200 characters.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 5 days ago NEW

While staying the overall service was great. Especially while at breakfast with our hockey team. Lisa was really gracious and very courteous. She was making sure that everyone was able to get everyone what they needed especially while we were in a rush at times. Awesome job and would like to commend her on that. We travel with our team... More 

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Delevan, NY 14042
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Hampton Inn in Rochester/Henrietta was extremely comfortable. The staff was very courteous and helpful. Our room was spacious, clean, nicely decorated,and very comfortable. Located near numerous restaurants, shopping, and major roads, this hotel is ideal for any traveler. The only caution I have is for those who must maintain a gluten free diet. As is usual... More 

Review collected in partnership with Hampton

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Bolton, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Last week, we visited the Hampton Inn in Henrietta fro a family get away to shop and visit children's museums. We were very pleased with the cleanliness, the welcoming staff and the nice hot breakfast. The pool was clean and warm for our children and us to swim in and there were lots of clean towels daily. Overall, the Hampton... More 

Review collected in partnership with Hampton

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Kingston, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

The customer service was the best we have ever experienced in a hotel. The front desk staff were extremely friendly when we arrived late on Christmas Day and the lady in the breakfast room - well she was over the top amazing. She even gave us a snack for our long trip. We would definitely stay here again.

Review collected in partnership with Hampton

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Plymouth, United States
1 review
5 of 5 stars Reviewed December 15, 2014

Lisa (in charge of breakfast area) created a warm and inviting atmosphere during one of the first snow storms of the year. The hotel is extremely well kept and clean, and all of the staff were friendly and attentive. I felt like I was being invited into someone's house rather than a hotel chain.

Review collected in partnership with Hampton

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Orelans, Canada
2 reviews
5 of 5 stars Reviewed December 8, 2014

The hotel was spotless. Very large rooms and great beds. The pool and fitness area was very clean . Hotel was very close to many restaurants, stores and the Mall. Great location with great staff. Would recommend to stay here when you visit Rochester

Review collected in partnership with Hampton

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 3, 2014

I am a fan of Hilton properties, and this property was updated, but did not get a great night sleep. Not sure if the walls are just thin or I just had loud neighbors upstairs...all I could hear was stomping and banging. Also the check in clerk seemed to have forgotten about the upgrade and snack perks for Diamond members.

Was this review helpful? Yes 3
Fairfield, Connecticut
Top Contributor
129 reviews 129 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 2, 2014

This is a perfect hotel to stay in if you have anything to do at RIT. It is reasonably close to the university. Likewise close to shopping for those last minute dorm needs. Right around it are the typical chain restaurants but just a few minutes away are some really great local restaurants. The rooms are nice sized and the... More 

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Additional Information about Hampton Inn & Suites Rochester/Henrietta

Address: 280 Clay Road, Henrietta, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Rochester/Henrietta 2.5*
Number of rooms: 126
Reservation Options:
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Hotel Style:
#1 Family Hotel in Henrietta
#2 Business Hotel in Henrietta

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