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Hampton Inn & Suites Rochester/Henrietta

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280 Clay Road, Henrietta, NY 14623
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Hampton Inn & Suites Rochester/Henrietta
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294 Reviews from our TripAdvisor Community

Traveler rating
    209
    66
    10
    5
    4
See reviews for
126
55
10
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Brampton, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

On a recent visit to the hotel, I was offered a room on the 4th floor, and found it to be spacious and very clean. However, the noise from the air conditioner on the roof was intolerable - I called the front desk and there was someone investigating the issue within 10 minutes of my call. I was promptly moved... More 

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Commerce Township, Michigan
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I have traveled to Rochester many times for personal reasons, but this was my first business trip to the area. My company has preferred hotels, and this was the first time I have stayed at this Hampton Inn. Hotel is nice and seems relatively new. The woen running the breakfast room was extraordinarily bright and bubbly: seems like she really... More 

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Asheboro, North Carolina
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived late for a one night stay, and were upgraded to a master suite without even asking for an upgrade. The room was immaculate, lage, and very comfortable. I even asked my husband if we could redo our bedroom at home with some of these features! Large desk, comfortable seating and bed. Free internet, but you can upgrade to... More 

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San Jose, California
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Shuttle ends at 10:30, other hotels still has shuttle from airport. Paid $20 for taxi and they won't reimburse. The clerk doesn't know how to operate the system and claimed reservation was lost but eventually found it after 15 minutes. There are better properties for the money

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Rochester, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Hotel provides quality services from lodging to transportation. I will sure reside in the hotel next time I visit the area. The room is well designed, and spacious. The employees are very helpful in providing necessary assistance to make our stay memorable.

Review collected in partnership with Hampton

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HENRIETTA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

May 24'2015 - Arrived at hotel, nice clean meeting/office area. Has a elevator [some hotels do not] and arrived at room 203, a suite. Large room, though I [we] have had larger rooms for suites. Nice comfortable king bed and sofabed.One large HD TV mounted on the wall with a LARGE office desk next to it.Air conditioning was working TOO... More 

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Danbury, Connecticut
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed for two nites to attend an RIT graduation.Free breakfast was good and the wait staff very helpful.Although we stayed using Hilton Honors points we would pay the regular rate if we went back again

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Needham
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel (and chain). Clean, comfortable, affordable. But the people make the difference. Everyone you meet is happy to see you and will go out of their way to help you with any little thing. One stand out during my last visit was Lisa in the dining area. She talks to everyone and makes you feel like family.

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Menasha, Wisconsin
Top Contributor
124 reviews 124 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice, updated Hampton. The staff at check were very pleasant and friendly. The bed linens were great, and the heating/AC system was quiet as hotels go. There was a ventilation fan in the bathroom, which was a huge plus. I wish more hotels had them. The shower was spacious. I would like to see bins for... More 

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Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is clean, the rooms are a big and comfortable. The staff is efficient and friendly. We enjoyed a 2 night stay with no issues at all. We attended a graduation at Geneseo and it's about a 20 minute drive to the college. It's across the street from a mall and there are some nice restaurants in the area.

Review collected in partnership with Hampton

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