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Vista Heights Inn

4600 West Henrietta Road, Henrietta, NY 14467 (Formerly Red Carpet Inn Henrietta)
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Vista Heights Inn
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Ranked #15 of 16 Hotels in Henrietta
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14 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
    (14)
  • Mar-May only
    (3)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (0)
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Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We rented this hotel for 2 nights without reading reviews because it fit our budget. After booking, I read all the negative reviews and was scared to death. We packed our own linens (reviews stated no towels, holes in sheets, etc....)candles/air freshener (because a/c smelled) batteries (because remotes didn't work) even looked into other hotels. We are glad we stayed... More 

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1 of 5 stars Reviewed 1 week ago

The windows are broken, the hall smells, parking lot nothing but overgrown weeds, bugs in room, the room itself has so much air freshener to counter the smell of the hotel, bathroom shower not cleaned and those are the good points!!! DON'T!!

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Travelers are raving about these Henrietta hotels

Bridgewater, New Jersey
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 15, 2014

I walked in this place because the other place nearby sold out. The sign outside is Vista Height Inn. So I did not know it actually is Red Carpet Inn (I read the review) before I paid. The receipt has both Red Carpet Inn and Vista Height Inn printed on it. I have stayed many hotels/motels in my life, this... More 

Was this review helpful? Yes 1
Penetanguishene, Canada
1 review
1 of 5 stars Reviewed October 11, 2010

we stayed at the red carpet inn in henrietta new york only because everyone else was booked solid.The pics on line show an amazing place with awards.This place the outside door was broken so it didnt lock also with filthy windows.Going down the hall was so dirty and the walls needed painting.The room has 1960 fixtures with a moldy tub.The... More 

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PA
1 review
1 of 5 stars Reviewed July 30, 2009

checked in at 7:30 put my bag in the room and went out to dinner. Upon returning at 9:00 I found that the room smelled terrible from the air conditioner, the TV remote did not work and there was no internet acces in the room at all, either wired or wireless. When I informed the girl at the desk she... More 

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Massachusetts
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed May 23, 2009

Under duress of a policy that states cancellation must be at least 24 hrs in advance,, I paid for one night at this dump. It is unibhabitable and I checked into another place nearby that is not only clean, but $25 less for tonight and half of what they wanted to charge me for tomorrow night. Despite a confirmed reservation,... More 

Was this review helpful? Yes 2
Watertown
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 20, 2008

My daughter-in-law and I booked a room at this motel on Jul 19, 2008. We were told all they had was a smoking room. I thought it would be all right so I paid 103.59 for the night. It was way at the back of the motel. When we went into the motel there were two people who acted like... More 

Was this review helpful? Yes 1
Montreal
1 review
1 of 5 stars Reviewed April 26, 2008

My friends and I were in Rochester for 24hrs to see a concert. We had originally booked our stay at the Double Tree Hotel, and were relieved after a long days drive when we arrived in the late afternoon. However, we were turned down by the desk because we were not 21. We had no idea this would happen -... More 

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Worchester,MA
2 reviews
1 of 5 stars Reviewed November 6, 2007

I agree with everyone. First i thought this place is nice. But seems like end up with sleeping in garbage. They asked for ID when i asked whether there is a policy, the front desk told yes its. When I asked about copy they told its word of mouth only. Next the room sucks. Queen Size bed with bend. Bath... More 

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new york
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 28, 2007

DO NOT STAY HERE!!! I thought I was reserving the Red Roof which is across the road and reserved at this place by mistake. It is disgusting. I am seriously considering calling the board of health because it is not only filthy but a firetrap. I cannot even believe that this place is allowed to remain open. I have been... More 

Was this review helpful? Yes 2
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7 photos of this hotel

Management photos: Courtesy of the property manager

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