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Country Inn & Suites By Carlson, Rochester-Henrietta, NY

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4635 West Henrietta Road, Henrietta, NY 14467
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Country Inn & Suites By Carlson, Rochester-Henrietta, NY
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Country Inn & Suites By Carlson, Rochester-Henrietta, NY
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420 reviews from our community

Traveler rating
    261
    105
    36
    14
    4
See reviews for
213
83
21
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (420)
  • Mar-May only
    (92)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (84)
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Owego, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed today NEW

Stayed one nite to help my daughter move out of RIT for the summer. This hotel is located on the opposite end of the strip which is not really close to restaurants and shopping but close to RIT. If you want to be away from the hustle and bustle this is the place for you. Hotel and room is clean... More 

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Rolling Meadows, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel while going through indoctrination with my new employer. All the staff was helpful and friendly, especially Jackie O. Hotel was quiet. Breakfast was good, a nice way to get your day started. Hotel is within 10 minutes of good shopping and many restaurants. I will be staying here for all future visits to my company... More 

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Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Old hotel which needs to be refurbished. Even the room door needs to be yanked to open. Breakfast is very basic. Location is good near highway and restaurants and shops nearby. Compared to Staybridge suites near university if rochester, it's not value for money.

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CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, NY, responded to this review

We cannot begin to apologize enough about the conditions of your room & the breakfast issues, this is unacceptable and I ensure you I will address this issue right away so it is not to happen again. We pride ourselves on our cleanliness and we can ensure you we take this very seriously and will make sure this issue is... More 

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