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Country Inn & Suites By Carlson, Rochester-Henrietta, NY

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4635 West Henrietta Road, Henrietta, NY 14467
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Country Inn & Suites By Carlson, Rochester-Henrietta, NY
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Country Inn & Suites By Carlson, Rochester-Henrietta, NY
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435 Reviews from our TripAdvisor Community

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Traveler rating
    265
    115
    38
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    4
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64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (435)
  • Mar-May only
    (93)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (84)
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Fort Plain, New York
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for 2 nights and we were very happy with our stay. The hotel and rooms were very clean and the staff was friendly and knew aloe about the area. Gave us some suggestions on places to eat. The pool area was clean and was the breakfast area. I thought the breakfast selection was enough . We liked... More 

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NYS
Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago NEW

I found the room very clean without any bugs or dust bunnies and sheets nicely laundered. Staff was pleasant and very helpful. But breakfast was too slim a selection. It wasn't a matter of getting there at the right time.Two canisters of stale cereal choices. (I would've preferred little boxes and fresh fruit.)They had two pcs of fruit and two... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Every week I commute 200 miles to work in the Rochester region overnight and have found this hotel to be one of the best in the area. Friendly and attentive staff, clean rooms and competitive rates, plus the fact that it's located a mere 2 miles from downtown Rochester, make this hotel an easy one to keep coming back to.

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CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, NY, responded to this review

Thank you so much for the wonderful feedback, we greatly appreciate it. We pride ourselves on our cleanliness and our customer service so we are so happy to hear you enjoyed all of this. We truly appreciate your loyalty to our hotel and we hope to see you again soon. More 

CT
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 1 week ago

We were traveling to Niagara and spent the night with our two children. What a great experience for them! Clean, lovely accommodation. Polite staff. Clean rooms and convenient to highway. I would highly recommend for an overnight in Henrietta!

Was this review helpful? Yes
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, NY, responded to this review

Thank you so much for the wonderful feedback, we greatly appreciate it. We pride ourselves on our cleanliness and our customer service so we are so happy to hear you enjoyed all of this. We hope to see you again soon. More 

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