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Country Inn & Suites By Carlson, Rochester-Henrietta

Certificate of Excellence
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4635 West Henrietta Road, Henrietta, NY 14467
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Country Inn & Suites By Carlson, Rochester-Henrietta
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Country Inn & Suites By Carlson, Rochester-Henrietta
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398 reviews from our community

Traveler rating
    248
    100
    34
    12
    4
See reviews for
201
80
18
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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  • German first
  • Swedish first
  • Any
English first
  • All months
    (398)
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Saint Charles, Missouri
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Best place I've ever stayed. Management and staff are professional and still treat you like family.Rooms were clean and every evening when returning to the room, the room smelled fresh and clean.Breakfast could include bacon along with the sausage and the eggs need to be a little more real. Other than that, excellent place to stay.

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

We are so glad to hear you enjoyed your stay with us while here on business. We like to make each and every guest feel like they are at home so we are so happy to hear you felt so welcomed. We thank you for the suggestion about breakfast and we truly hope you will stay with us again the... More 

New York City, New York
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Within three days in Rochester, I stayed in three hotels- ( not my choice, but because other incidents out of my control ) . Country Inn by Carlson ( be careful there are a few- and I can only endorse this one- as this is the one I stayed) .. Hotel front desk was very helpful and welcoming. check- in... More 

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for this excellent review of your recent stay with us. We cannot begin to thank you enough for this and we are so happy to hear you enjoyed your spacious suite while staying with us. We are also glad you enjoyed our wonderful hospitality and the complimentary Hot breakfast in the morning. It truly means a... More 

White Plains, New York
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 22, 2015

Had to be in Rochester for business several times. Chose this location and couldn't have been happier. It's not more than 10 minutes to anywhere. Very clean, very well kept and the staff could not be happier to be helpful. Breakfast room is just adequate - no really good food but enough to get you going for the day. I... More 

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for this wonderful feedback we greatly appreciate your kind words and we are so happy to hear you wouldn't hesitate to stay with us again. We pride ourselves on our customer service and hospitality so we are so happy to hear the staff was so accommodating. We apologize about the breakfast and if you have any... More 

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