We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Henrietta hotels

Country Inn & Suites By Carlson, Rochester-Henrietta

2.5 of 5 Hotel   |   4635 West Henrietta Road, Henrietta, NY 14467
Hotel website
Hotel deals
Hotel amenities
Special Price
Book early and Save 15%
Save Saved
You added Country Inn & Suites By Carlson, Rochester-Henrietta to your Saves list
Country Inn & Suites By Carlson, Rochester-Henrietta
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
89%
Ranked #3 of 16 hotels in Henrietta
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Paul M Fultonham
Write a Review

280 people have reviewed this hotel

Traveler rating
    181
    67
    22
    6
    4
See reviews for
134
65
11
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Fultonham
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed Two Nights. Clean Room each Day. Fresh Towels both Days. Friendly Young Lady at check-in. Breakfast got me going. I'll will stay again next trip through. Right off the main highway easy to get in and out.

Was this review helpful? Yes
Denver, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

The owners are amazing. They were very giving and helpful while we were snowed in. Stephan and the owners continued to shovel the snow all night and were very accommodating the entire time. They shoveled out their van so a customer could park. Very Nice.

Was this review helpful? Yes
Albany NY
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We (my family of 4) stayed 2 nights with my sons Robotics Team. We had a family suite which was nice and roomy. The room was clean and the beds were very comfy. The fridge was great to have as was the bar sink, microwave and coffee. The front desk staff were attentive and extremely nice! The only con I... More

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful feedback we greatly appreciate your kind words and we are so happy to hear you enjoyed your stay with us. I am so sorry about the noise during your stay, please never hesitate to request a second floor we would be happy to accomodate that for you. We hope to see you again... More

GRANVILLE
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I usually stay at a hotel in downtown Rochester, but decided to try the Country Inn and Suites because of the convenience of getting to Auburn very early the next morning. The staff was friendly, the room was clean and comfortable, there was even a fan in the bathroom, which is rare these days, but the heater in the room... More

Was this review helpful? Yes
Bethlehem, New York
Contributor
18 reviews 18 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 2, 2014 via mobile

The staff was very helpful and the rooms very clean and well appointed. The suite with parlor was very nice and comfy. The breakfast was industrial, but worth the cost....free. It is your usual solid County Inn and Suites.

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful review of our property, your kind words mean a lot to us. We are so glad you found the staff so helpful and enjoyed the suite you stayed in. We hope to see you again soon! More

Jamestown, New York
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 28, 2014 via mobile

The hotel itself was very creaky, perhaps due to poor construction. The hallway floors creaked a lot. I could hear the person in the next room turning over in bed. Another guest was complaining how noise above them kept them awake all night and they were on the top floor! The free breakfast was not very good. It was the... More

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize about the noise you heard from the rooms around you. Your feedback helps us prevent situations such as this in the future. Again we truly apologize about this and we hope you will give us another chance if you... More

Lockport, New York
Top Contributor
68 reviews 68 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 19, 2014

The kids and I enjoyed ourselves. Rooms are comfy and clean; coffee pot was not clean, but replaced promptly by front desk. Breakfast/Evening reception room was cramped, had extra seating for dining but was closed off. Staff was courteous and welcoming. Pool was veer clean.

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for taking the time to review our property. We greatly appreciate your feedback and we are so glad you enjoyed your stay with us. I am so sorry about the coffee pot in the room and I am glad they were able to replace it right away for you. We hope to see you agian soon... More

Fairfield County
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 29, 2014

Spent two nights there while visiting colleges with my child. The rooms were comfortable, clean and centrally located to where we needed to be. The staff was friendly and helpful in answering questions about the area. Breakfast was free; nothing special, but fresh and prepared us for our day out in the cold (nothing like a nice hot cereal when... More

Was this review helpful? Yes 1
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for choosing our hotel for your college search in the Rochester area. We appreicate your wonderful review of your stay with us. We are so glad you enjoyed your time here and were able to utilize so many of our wonderful amenities. We hope to see you again if you choose a college in this area! More

Utica, New York
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 26, 2014

Was in town for a long weekend youth hockey tournament. The Country Inn & Suites was a perfect place for the weekend. The staff was friendly and welcoming. The complimentary breakfast was hot and had something for the whole family. The hotel is very close to any amenity you would need. We stayed in a suite room with 2 queens... More

Was this review helpful? Yes 1
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful review of your stay with us. We greatly appreciate your kind words. We are so glad you enjoyed our large family suite and our complimentary hot breakfast. We hope to see you again if your in the Rochester area! More

Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2014

I have been staying here, off and on, for the past 4 years, while my daughter and her best friend have been students at RIT and U of R. We sometimes are here every few weeks for a night or two, or at least several times a year. I would NEVER even consider staying at another hotel in Rochester, and... More

Was this review helpful? Yes 1
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

I cannot begin to thank you enough for the wonderful, detailed, and heartfelt review of our hotel. It truly means a lot to us that we have been your home away from home while visiting your daughter and her best friend. We are so glad you enjoy all of our wonderful amenities and that we make you feel so at... More

Been to Country Inn & Suites By Carlson, Rochester-Henrietta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

Also Known As:
Country Inn & Suites-Rochester Henrietta Hotel Henrietta
Country Inn & Suites-Rochester Henrietta Hotel
Country Inn And Suites-Rochester Henrietta
Country Inn Rochester South
Country Inn Henrietta
Henrietta Country Inn
Address: 4635 West Henrietta Road, Henrietta, NY 14467
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Henrietta
#4 Family Hotel in Henrietta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Rochester-Henrietta 2.5*
Official Description (provided by the hotel):
Country Inn & Suites Rochester South, features a spacious two-story lobby with an elegant indoor heated swimming-pool & spa as well as a fitness center. For our corporate guests there is a 24-hour business suites, one-room suites & whirlpool suites, and meeting room facilities. Complimentary breakfast, free local calls & free high-speed Internet in all guest-rooms. Whether on vacation, honeymoon, attending a meeting or a business trip, we have a perfect room for you to relax. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Carlson, Booking.com, Travelocity, Hotels.com, Priceline, TripOnline SA, Venere, Agoda and Otel so you can book your Country Inn & Suites By Carlson, Rochester-Henrietta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Country Inn & Suites By Carlson, Rochester-Henrietta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.