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All 16 Henrietta hotels

Country Inn & Suites By Carlson, Rochester-Henrietta

2.5 of 5 Hotel   |   4635 West Henrietta Road, Henrietta, NY 14467
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Country Inn & Suites By Carlson, Rochester-Henrietta
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88%
Ranked #4 of 16 hotels in Henrietta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
William C Markham
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324 people have reviewed this hotel

Traveler rating
    207
    77
    28
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    4
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162
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
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English first
Markham
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel and room was very nice, updated and comfortable with microwave and fridge. Bathroom and towels were clean and fresh. WiFi was strong and the pool was clean. Complimentary breakfast was the regular buffet style. It was nice and plentiful. Would recommend staying here if you are in Rochester.

Review collected in partnership with Country Inns & Suites By Carlson

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Boston, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Clean and comfy rooms. Beds were somewhat soft and pillows were pleasant. Bathroom clean, ample supply of towels. Breakfast was basic, beer and wine in afternoon with snacks were welcome touch after a long day. Staff very sweet and polite housekeepers very pleasant. I would stay again. Exterior and grounds were neat, well kept. Pool/spa basic. One negative- some staining... More

Review collected in partnership with Country Inns & Suites By Carlson

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Narvon, PA, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We normally utilize hotels in the price & quality range as this hotel, and found this one to measure up extremely well. Although the breakfast selection was a little bit limited, in every other way, this hotel excelled in everything they did. Would stay here again when visiting the area!

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel and did the stay and play package for seabreeze, which is a suite and 2 tickets for seabreeze. We paid less than $200.00 for our amazing 2 queen bed suite and the two tickets were included! They also give you a gift bag with snacks in it! The staff is friendly and the rooms are... More

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Beach Lake, Pennsylvania, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here one night in order to attend a Google Camp conference in Rochester the next morning. The hotel was very accommodating about taking our School's check for the rooms, even though they were supposed to have received it a week in advance. We had to give a credit card just in case. The room was great, quiet and... More

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Rochester, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We found the accommodations very clean, quiet, and the beds very comfortable. I don't usually sleep well the first night in a hotel and was pleasantly surprised that I had an awesome night sleep. The breakfast was very good also.

Review collected in partnership with Country Inns & Suites By Carlson

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CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your review we are so happy to hear you had the best night of sleep ever! Also that you enjoyed our complimentary hot breakfast. We hope to see you again soon for another great night's sleep! More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the Country Inn and Suites last February and was happy to find the breakfast had improved. Perhaps it was because this was during the summer travel season, but my husband loves a decent breakfast and it was much better this time. The hotel is very clean and the staff friendly and helpful. I do agree with another... More

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your review about your recent stay with us. We truly hope you enjoyed your stay with us and we are so happy to see you noticed our improvements in the breakfast. Thank you for your suggestion about the Wifi, we are looking into that right away. We hope to see you again soon! More

Pasadena, Maryland
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was clean, the hot breakfast of waffles, eggs, sausage, different kinds of juices, oatmeal and pastries was very good, and the location 5 minutes to RIT was perfect. we stayed there for our daughter's RIT orientation and it was sold out.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful feedback and comments we greatly appreciate it. We are so glad you enjoyed your stay with us and our complimentary hot breakfast with our variety of items. We truly hope to see you next time you come visit your daughter at RIT. More

New York
Top Contributor
57 reviews 57 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We have a few locations that we regularly visit and stay at Country Inn & Suites. We are now adding the Rochester area as one of those locations (as my daughter is now attending RIT). We always get the large suite room which is great for a family. The rooms are clean and kept up. The staff was great and... More

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your review and for always choosing our property when you come to the Rochester area, we greatly appreciate it. We are so glad to hear you enjoyed your time at the hotel. We also thank you for your suggestions and for taking the time to let us know where we can improve. We will make... More

Salamanca, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Super friendly and helpful staff! Check-in and Check-out process very simple. Breakfast was adequate. Eggs were made from powdered eggs I believe. Sausage was good. Waffle was awesome! Hotel is very clean.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful feedback about your recent stay with us. We are so glad you enjoyed our breakfast and friendly staff. We hope to see you again soon! More

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Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

Address: 4635 West Henrietta Road, Henrietta, NY 14467
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Rochester-Henrietta 2.5*
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Also Known As:
Country Inn And Suites-Rochester Henrietta
Country Inn & Suites-Rochester Henrietta Hotel Henrietta
Country Inn Rochester South
Country Inn Henrietta
Henrietta Country Inn

27 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Romantic Hotel in Henrietta #4 Family Hotel in Henrietta #4 Business Hotel in Henrietta
Hotel Class
Official Description (provided by the hotel)
Country Inn & Suites Rochester South, features a spacious two-story lobby with an elegant indoor heated swimming-pool & spa as well as a fitness center. For our corporate guests there is a 24-hour business suites, one-room suites & whirlpool suites, and meeting room facilities. Complimentary breakfast, free local calls & free high-speed Internet in all guest-rooms. Whether on vacation, honeymoon, attending a meeting or a business trip, we have a perfect room for you to relax. ... more   less 
Number of rooms
77

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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