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All 16 Henrietta hotels

Country Inn & Suites By Carlson, Rochester-Henrietta

2.5 of 5 Hotel   |   4635 West Henrietta Road, Henrietta, NY 14467
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Country Inn & Suites By Carlson, Rochester-Henrietta
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Ranked #4 of 16 Hotels in Henrietta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Danielle B Savona, United States
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358 reviews from our community

Traveler rating
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    33
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Savona, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel and room were very clean and comfortable. Breakfast was nice and the whirlpool was wonderful. My friend and I go on a Christmas shopping trip every year and I was worried that this hotel would be to far from the shopping areas but it wasn't. We will definitely stay there again next year.

Review collected in partnership with Country Inns & Suites By Carlson

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Plattsburgh, New York
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My "hockey road trip buddy" and I stayed at this property on November 7th and 8th while in the area for college hockey games. This was my first time at a hotel of this brand and I was not disappointed. Everything was bright and clean and in excellent physical condition. This is not always the case with many suburban lodging... More

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CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful and detailed feedback of your recent stay with us. We greatly appreciate your kind words and are so happy you enjoyed your stay with us. We apologize about the kids in the hallway and the noise during the stay we are truly sorry and hope this did not disrupt your stay. We hope... More

1 review
5 of 5 stars Reviewed 3 weeks ago

My son and I stayed at the Rochester Country Inn and Suite Hotel. The room was very clean and the staff was very friendly and helpful. The breakfast could have been a little warmer, but it was free. It was the typical free hotel breakfast. I would stay there again and recommend it to my friends.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful feedback we greatly appreciate it and we were so happy to hear you had such an enjoyable stay. We thank you for your suggestion about the breakfast as well. We truly hope you enjoyed the rest of your stay with us and we are so glad to hear you will be back! More

Michigan Center, Michigan
Top Contributor
50 reviews 50 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is not far from the thruway, still convenient to Rochester, and has competitive rates. The evening staff was excellent. The breakfast good. What makes this stay exceptional for me, due to my allergies, was that green / unscented products that must be in use. There was no lobby 'air fresheners' in common areas to trigger breathing issues if... More

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CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful feedback we greatly appreciate you taking the time to write such wonderful comments. We are so glad that we were suitable for your allergies and you did not smell any heavy scents in the hotel. We hope to see you again on your next travels through Rochester! More

Rochester, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Our experience with Country Inns & Suites was nothing short than ideal. The lobby was very clean and decorated to go with the season. Made it feel more like home than a hotel. Our front desk host Stephen was Great. Very Polite, great smile and made sure that all our concerns were addressed. Our jacuzzi sweet was very clean, the... More

Review collected in partnership with Country Inns & Suites By Carlson

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CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

We are so happy to hear you enjoyed your stay here in our Jacuzzi Suite, we thank you so much for taking the time to write such kind words about your experience here! We pride ourselves on our cleanliness and "homey" feeling so we are so happy you noticed both while you were visiting. We hope to see you again... More

1 review
4 of 5 stars Reviewed 5 weeks ago

I was pleasantly surprised. I was attempting to save my company some money by finding an inexpensive hotel and I stumbled across this one. My room was clean and spacious, had a clean, large bathroom and the bed was comfortable too. Great experience and I recommend this hotel for those wanting a great place to stay for a reasonable price.

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for the great feedback about our property. We are so glad you enjoyed your time here and were able to stumble upon us. We hope we become your home away from home while your traveling on business to the area! More

Minneapolis, Minnesota
Top Contributor
124 reviews 124 reviews
17 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

This motel is being remodeled and it needs it. Our room was shabby...beaten up furniture and disgusting blanket on the bed. Management should have made changes long before it got to this bad. Complimentary breakfast area was poorly staffed with dirty dishes and sticky tables/counters.

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for the manager. Again we are so sorry... More

Windsor, VT
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 21, 2014

This is a nice enough place for a one or two night stay. The rooms are small and there is no view from anywhere: the place is surrounded by parking lots and roadways. But, it's relatively inexpensive, clean, comfortable and the staff we dealt with were polite. The breakfast is typical of what you'd expect, so stick with toast and... More

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your feedback and comments about your recent stay with us. We truly apologize we couldn't make your stay a perfect 5. We are glad you found it clean and comfortable. We hope you will give us another try in the future! More

Harrisburg, PA
1 review
5 of 5 stars Reviewed October 21, 2014

Comfy, friendly hotel near RIT. The front desk goes out of its way to accommodate guests. The breakfast is more than adequate. The rooms are quiet. This is a nice sized hotel, great for families. It is well situated for shoppers, but not right in the middle of the hustle and bustle.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful feedback we greatly appreciate you taking the time to write such kind words about your great stay at our property! We are so glad you found the location so convenient and the staff so friendly. We pride ourselves on our customer service so we are so happy to hear that the front desk... More

BRISTOW
2 reviews
5 of 5 stars Reviewed October 20, 2014

If your child(ren) attend RIT, this is the perfect hotel to stay at. It's in a great location - convenient to the school, highway, shopping, restaurants, and downtown Rochester. The whole place is clean, warm and inviting. The staff are welcoming and friendly. They have free hot breakfast every morning. They have free beer/wine reception Tu/Th evening. We stay here... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

We are so glad to hear you enjoyed your stay with us and that you always have a great experience! Also that you were able to partake in our evening reception while you were here and our complimentary breakfast. We hope to see you again soon on your next visit to RIT! More

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Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

Address: 4635 West Henrietta Road, Henrietta, NY 14467
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Rochester-Henrietta 2.5*
Number of rooms: 77
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Also Known As:
Country Inn And Suites-Rochester Henrietta
Country Inn & Suites-Rochester Henrietta Hotel Henrietta
Country Inn Rochester South
Country Inn Henrietta
Henrietta Country Inn

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