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All 16 Henrietta hotels

Country Inn & Suites By Carlson, Rochester-Henrietta

2.5 of 5 Hotel   |   4635 West Henrietta Road, Henrietta, NY 14467
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Country Inn & Suites By Carlson, Rochester-Henrietta
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Ranked #4 of 16 Hotels in Henrietta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
BONNIE L BRISTOW
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348 reviews from our community

Traveler rating
    216
    85
    32
    11
    4
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178
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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BRISTOW
2 reviews
5 of 5 stars Reviewed yesterday NEW

If your child(ren) attend RIT, this is the perfect hotel to stay at. It's in a great location - convenient to the school, highway, shopping, restaurants, and downtown Rochester. The whole place is clean, warm and inviting. The staff are welcoming and friendly. They have free hot breakfast every morning. They have free beer/wine reception Tu/Th evening. We stay here... More

Review collected in partnership with Country Inns & Suites By Carlson

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PA
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were pleasantly surprised with everything about our recent stay at this location. The girl at the desk was so pleasant - offered up lots of information about the breakfast times, and other refreshments available in the evening. Our room was clean and comfortable - spacious as well. Good sleeping! Nice location - close to restaurants and easy highway access.... More

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful review of your recent stay with us, we are so glad you enjoyed your time at the hotel. We are so glad you felt we were very informative and you were able to partake in our amenities. We hope to see you again soon! More

Prospect, pa
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here during RIT's brickcity homecoming/family weekend and the hotel was packed but you would have never known it. Everything is great. The service, the room and the breakfast were all really good. The front desk people and the cleaning staff were very courteous and helpful. We will definitely stay again.

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful feedback we greatly appreciate that you took the time to write such a nice review about your "Very enjoyable stay!". We are so happy you felt everything was great during your stay and that you were able to enjoy all of our amenities as well like our complimentary hot breakfast. We pride ourselves... More

Tolland, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

The cleanliness of this hotel is a BIG problem. There were berries and cereal from a previous guest in our room. Blankets, sheets, carpet, bathroom mirror were all stained. Bulbs in overhead light fixture were burned out.

Review collected in partnership with Country Inns & Suites By Carlson

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CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

We cannot begin to apologize enough about the cleanliness of your room, this is unacceptable and I ensure you I will address this issue right away so it is not to happen again. We pride ourselves on our cleanliness and we can ensure you we take this very seriously and will make sure this issue is resolved right away. Again... More

Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Used hotel as a stop off on drive from Boston to Toronto. Clean, Reasonable cost. Breakfast included in price. Pool and gym facilities that we didn't use. No bar facilities. Free parking. Would use again of making similar trip.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful feedback we greatly appreciate your kind words. We are so glad to hear we were the perfect stop-over on your trip to Toronto. We hope to see you again next time your passing through! More

Huntingtown, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We've stayed at this hotel about a half-dozen times over the past 6-7 years and have never been disappointed. The service is excellent, rooms always clean and comfortable, and the free breakfast is good for its type. The pool and hot tub are clean and well maintained. Did not use fitness room but it is very well stocked. Our experience... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for continuing to choose our hotel for the past 6-7 years; this truly means a lot to us that you have been so loyal to our hotel. We are so glad you enjoyed all of our amenities like our indoor pool/whirlpool, complimentary breakfast, and so much more. We are so glad you have enjoyed your experience... More

HENRIETTA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

My family and I have stayed at the Country Inn and Suites many many times for "staycations." We live close to the hotel and it is a good get away. I usually write complaining about the breakfasts at the hotel - not this time. The breakfast was fine, eggs and sausages, and ample amounts were found. The problem is the... More

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for taking the time to share your feedback with us about your recent stay. We cannot apologize enough that you felt the room/décor/lighting was outdated. We thank you for letting us know so we can look into making changes to make the suite more inviting. We truly hope you enjoyed the rest of your stay with... More

2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here and had a comfortable room and bed, slept very well. Hotel was quiet, ample parking, breakfast was decent except for the (???eggs???) what are they? Is close enough to the interstate, but not to close, and is some what located in the country and not in the hustle and bustle of Rochester. Over all great stay. We already... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your feedback we greatly appreciate your comments about your recent stay with us. We are so glad you enjoyed your time at the hotel including the location. We are so sorry that you did not like the eggs in the breakfast and we thank you for letting us know so we can look into this... More

Brentwood, Tennessee
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

My stay was 4 nights, so really called it 'home' for my visit. Hot Breakfast bar was good and well-maintained. Nice touch of real coffee cups, plates (plastic or melmac) & silverware. Pleasant/friendly staff. Conveniently located for highway access to Finger Lakes, Rochester (City), and for shopping & restaurants, RIT. I didn't use the indoor pool this stay, but enjoyed... More

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

We are so glad to hear you had such a relaxing stay at our property and were able to call it your home away from home for your 4 night stay. We are so happy you were able to utilize our many amenities during your stay and that you were able to enjoy our complimentary hot breakfast every morning. It... More

New Springfield
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay at the Henrietta Country Inn Suites. Close to I 90. Very clean. Rooms are nice size. Good parking. Friendly staff. The breakfast had a nice variety. We enjoyed the warm cookies and coffee through out the day.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnRochester, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful feedback about your recent stay with us. We are so glad to hear you enjoyed your time at our hotel. We are so glad you were able to enjoy our complimentary cookies and great breakfast! We hope to see you again soon the next time your travels bring you to the Rochester area. More

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Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

Address: 4635 West Henrietta Road, Henrietta, NY 14467
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Rochester-Henrietta 2.5*
Number of rooms: 77
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Also Known As:
Country Inn And Suites-Rochester Henrietta
Country Inn & Suites-Rochester Henrietta Hotel Henrietta
Country Inn Rochester South
Country Inn Henrietta
Henrietta Country Inn

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