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Red Roof Inn Rochester Henrietta

2.0 of 5 4820 West Henrietta Road, Henrietta, NY 14467
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Red Roof Inn Rochester Henrietta
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Red Roof Inn Rochester Henrietta
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149 reviews from our community

Traveler rating
    47
    47
    29
    12
    14
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47
38
15
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Valley Cottage, New York
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I don't expect to much from a motel but I do not think that I am asking too much for a clean smelling bathroom and a room that does not reek of cigarettes. We spoke to the front desk and they assured us they would "spray" the room. I do not think they did because the bathroom and rest of... More

Was this review helpful? Yes 2
2 reviews
1 of 5 stars Reviewed 1 week ago

Well, I said I wouldn't, but I returned to this hotel. I had to make a last minute reservation, and it was the only place I could find for under $150. I figured it had to be better after all the negative reviews in the spring of this year. The manager had commented on past negative reviews, so they must... More

Was this review helpful? Yes 1
Auburn, Indiana
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night on a trip from Indiana to Vermont. We arrived around 11pm. The desk clerk was efficient but not overly friendly. Was not offered the complimentary water for Card Members but that has been pretty common at most Red Roofs we stay at. The room was clean and has the new renovation package including the... More

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PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for taking the time to write a review about your stay at our property. We are pleased that you enjoyed your room and found the property to be quiet and secure. I apologize that you were not offered water but please do not hesitate to request it. Thank you for staying with us and we look forward to... More

Toronto, Canada
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I have stayed at this location last year and it was Ok for one night. However, I stayed on October 01/2014 in room #123. The room was in a rundown condition. Especially the bathtub was disgusting and the shower curtain was moldy. The rubber mat in the tub was filthy and stuck on the bottom. For sure it was not... More

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PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

I am so sorry to hear you were unhappy with your room when you stayed with us. We take pride in having clean and welcoming guest rooms. If you ever have any issues with your room, you can contact the front desk at any time. We have a guest service representative available to assist you 24 hours a day. Again... More

Boston, Massachusetts
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Classic Red Roof Inn. Close to NY Thuway. Plenty of fast food in walking distance including a 24 hour Tim Hortons. Clean property. Room clean and well lit. Fast check in and out. Perfect overnight stopover spot for travelers, especially those with pets (like us). 100% smoke free is a big plus.

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PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for taking the time to write such a nice review. We are pleased to hear you liked out location and the condition of our property. We look forward to your next visit. More

Rochester, New York
1 review
3 of 5 stars Reviewed 3 weeks ago

My girlfriend and I figured a weekend away would be nice and so saw a rate on hotels.com and so she called the hotel to book directly. Working in hotels for years I always prefer to book directly so you don't get any runaround of "liability" etc. and if you talk to anyone at the front desk who is knowledgeable... More

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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would have given this a five star if check out of some of the guests would have taken leass than 15 minutes & guests employees were not smoking right in front of the main entrance! Rooms were very clean & renovated. Way better than comparable big brand name chains. A fridge and microwave would have been good.

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Collinsville, Oklahoma
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed September 9, 2014

Had a good night stay at this hotel. No complaints, the staff was good. The room was clean and the AC worked very good! They are also a pet friendly hotel which was a must on this trip. Would not hesitate to stay here again.

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Grimsby, Canada
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 1, 2014

I have stayed at this location several times in the past. Was pleased to see that the rooms have been renovated and are really quite nice. But there were glitches with upkeep. I spilled water on the floor and when I went to wipe it up, the paper I used came up black with dirt. The laminate floor looked clean... More

Was this review helpful? Yes 1
Mirabel, Qc
Top Contributor
315 reviews 315 reviews
74 hotel reviews
314 helpful votes 314 helpful votes
5 of 5 stars Reviewed August 26, 2014

We like to stay at Red Roof because of their pet friendly policy... but we also stay at this chain for there consistency in the quality of affordable lodging they provide (much better than Motel 6 for similar prices). We stayed at many Red Roof across NY-New England and were always satisfied. The Red Roof Rochester has a great location,... More

Was this review helpful? Yes 2
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Additional Information about Red Roof Inn Rochester Henrietta

Address: 4820 West Henrietta Road, Henrietta, NY 14467
Location: United States > New York > Finger Lakes > Henrietta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Rochester Henrietta 2*
Number of rooms: 1
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Also Known As:
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Henrietta
Henrietta Red Roof Inn

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