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RIT Inn & Conference Center

5257 West Henrietta Road, Henrietta, NY 14467
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1 room 1 guest
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RIT Inn & Conference Center
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95 Reviews from our TripAdvisor Community

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Traveler rating
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31
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28
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (27)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (13)
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Colorado
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel was adequate at best. The parking lot was dimly lit when we arrived in the dark. The staff was polite and helpful. The beds were uncomfortable, the doors slamming in the halls were loud, and the the location was far from anything. I wish I had stayed closer to Rochester in a more expensive hotel. Wasn't worth the... More 

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Waukesha, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed here one night as we were traveling home from a trip to Maine. It was late and we were desperate as our other hotel choices had no vacancies. Never again. The lobby looked okay, but the hallways were filthy. The bathroom smelled moldy (I HATE moldy shower curtains!) and the furniture needed a complete upgrade as it was... More 

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Nicole F, Manager at RIT Inn & Conference Center, responded to this review

We're sorry that your experience wasn't more positive. We'd be happy to discuss your feedback. If you're willing feel free to reach out to us, we'd like to help turn your experience around. Thank you. - Chrystie Barker - Director of Sales & Marketing 585-359-7750, To get in touch with someone sooner contact myself - Nicole Fiandach 585-359-7793 - Executive... More 

Travelers are raving about these Henrietta hotels

New York
Level Contributor
183 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed here a couple of times for business training. My stays were long term so I basically lived here for a couple of weeks. Good: Comfortable beds. Good location, if you are driving, with plenty of free parking. Easy on and off major highways (Thruway 90 and 390) and one or two exits from major shopping and restaurants.... More 

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Lowell, Michigan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel looks very appealing when you enter the lobby area. But once you start descending into what I call the basement area, you realize what you have booked. Our room had gnats, a musty smell, no refrigerator or microwave, inoperable closet doors and curtains. In all fairness, my wife complained on the second night and the hotel clerk offered... More 

Was this review helpful? Yes 1
Bellevue, Washington
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The younger generation of faculty members have not been supporting faculty clubs as we did and are still doing. Though RIT does not currently have a faculty club, the Rochester Tech Board took advantage of the sale of a Holiday Inn right at the edge of campus, bought the place and did a wonderful renovation for what amounts to a... More 

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Pelham, New Hampshire
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 25, 2015

This is one of the most disgusting hotels I have had the displeasure of staying in for some time. The room was tired, very tired. Obvious rot around the window. An air conditioner that made noise and sometimes made cold air. Peeling plastic (?) on the inside of the tub. Rot around the base of the tub and the bathroom... More 

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Nicole F, Guest Relations Manager at RIT Inn & Conference Center, responded to this review

We appreciate you bringing these matters to our attention. The comfort and satisfaction of our guests is our highest priority, and we are disappointed to learn of your dissatisfaction with your accommodations during your stay at RIT Inn & Conference Center. We would appreciate an opportunity to speak with you directly and learn more about the issues you experienced during... More 

Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 5, 2015

Stayed here one night during my package trip to Niagara Falls. Spacious rooms, comfortable stay. Pool is nice. Had beer at the bar. This property is smoke free, so you have to go all the way out for smoking.

Was this review helpful? Yes 1
Niagara Falls
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 28, 2015

We stayed at the RIT for a hockey tournament. Asked for a renovated room in the West wing. The room was very clean, had a mini frig, microwave. Mattresses were small but new and comfortable. Found it very quiet in the rooms. The bathroom was older but spotless. Went on the Friends and Family Picnic deal which you get through... More 

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Milwaukee, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 15, 2015

I was in town for a wedding reception. The reception hall was awesome. The food was great. The staff was professional and courteous. The issue? The hotel rooms and hallways had a stench about them. I cannot describe what it was that I was smelling, but it was overwhelming. The trim in the bathroom was rusty and falling apart. The... More 

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Nicole F, Guest Relations Manager at RIT Inn & Conference Center, responded to this review

Thank you for bringing these problems to our attention. We understand that cleanliness is very important to the enjoyment of your stay, so it's disappointing to learn that you didn't experience this. We strive for a high quality room and would like to speak with you directly to learn how to ensure this doesn't happen again. At your earliest convenience,... More 

NY
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 31, 2015

An explanation on the strange hotel location - the Thruway (I90) used to have an exit on 15 right next to the hotel. After I390 opened, the Thruway exit was moved. This hotel is old but I couldn't find anything else wrong with it. Nobody notices the good things about the hotel because the old things stick out too much.... More 

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