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RIT Inn & Conference Center

5257 West Henrietta Road, Henrietta, NY 14467
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RIT Inn & Conference Center
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RIT Inn & Conference Center
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80 reviews from our community

Traveler rating
    18
    19
    15
    15
    13
See reviews for
26
8
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24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Gouverneur, New York
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We chose this hotel for a conference stay because of how nice the website showed it looked. I normally stay in downtown Rochester , and this was my first time in Henrietta. The room foes smell clean, but...I am disappointed, choosing to rate before I even get to sleep here. You will understand when you see the photos. The sheer... More 

Was this review helpful? Yes 2
Utica, New York
Top Contributor
53 reviews 53 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 days while attending an event at the RIT campus. The staff was friendly and welcoming and check in was smooth and quick. This hotel has a lot of amenities such as a bar, restaurant, indoor pool and workout room that are all quite nice. The hotel itself, including the rooms and hallways are quite dated. The... More 

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New York
Top Contributor
59 reviews 59 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The basics; the hotel was clean and comfortable, well appointed, the pool, Jacuzzi, sauna and gym were exceptional, the food was well prepared, fresh and flavorfuland the bar was very pleasant and well stocked. The crowning attribute at this establishment was the staff. From the lifeguard who brought me a towel, to the friendly cashier at breakfast who brought me... More 

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Arkansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 14, 2015 via mobile

The RIT Inn is a privately owned hotel that does not have to meet standards. It is in need of updates. The rooms are clean, and tidy. You just have to check between the sheets because you could have a unwanted guest in bed with you. This hotel has been known to have multiple cases of bed bugs. Moisture leaks... More 

Was this review helpful? Yes 3
Rochester, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 15, 2015

My husband and I decided at the last minute to get out of the house overnight for Valentines Day. Of course, almost every single hotel was booked. The name "RIT Inn and Conference Center" doesn't exactly scream romance and relaxation. Wow were we wrong! What a lovely little hotel! Our room was clean and comfortable. We had a little balconette... More 

Was this review helpful? Yes 2
Buffalo, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 20, 2014

I stayed at the RIT Inn with my son who is a student at RIT, and what I experienced was nothing but bad service. When I first arrived I asked to speak with someone in the sales department because it was my son's birthday and I wanted to have a suprise birthday party for him. I was told to go... More 

Was this review helpful? Yes 4
WNY
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed November 1, 2014

We stayed here in July, as I was having surgery at Strong Memorial the next morning. They book this hotel for out of town patients, first night is free. I read reviews of the hotel two nights before my surgery, and did not know if I should stay there or get up at 4 am and drive and hope I... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 26, 2014

I stayed here for a conference where the hotel was told in advance that I had Celiacs and could not eat off the buffet. The room itself was ok. The air conditioner didn't work despite repair techs being in 3 times to fix it during my two night stay. The awful part of the visit were the meals at the... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed October 16, 2014

This hotel offered a discount room rate for patients of Strong Memorial hospital. Property was clean, staff was friendly. However, the indoor pool was closed for maintence, would have liked to be told this information when booking our rooms. Part of the property, rooms on the main floor are used for dorms for the university of Rochester. Students were respectful,... More 

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 2, 2014

We stayed at this hotel for 2 nights because a family member was having surgery at nearby Strong Hospital. We were a little concerned because of some of the negative reviews, but our experience was very good. Our ground-floor room in the North Tower was clean, comfortable, well-stocked with amenities, and not too far from the lobby and restaurant. The... More 

Was this review helpful? Yes 2
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