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All 16 Henrietta hotels

Homewood Suites by Hilton Rochester / Henrietta

3.0 of 5 Hotel   |   2095 Hylan Drive, Henrietta, NY 14623
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81%
Ranked #5 of 16 hotels in Henrietta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Audie M Crestview, United States
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222 people have reviewed this hotel

Traveler rating
    110
    71
    21
    12
    8
See reviews for
116
29
12
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Crestview, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

I had only used Homewood Suites once prior to this stay and I must say, it was very nice. I chose Homewood for easy access to 390. I was very happy with everything Homewood had to offer. The room was very clean as was the kitchen and bathroom. I had a living room TV issue, which was addressed and subsequently... More

Review collected in partnership with Homewood Suites by Hilton

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Campbell Hall, New York
Top Contributor
95 reviews 95 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We usually stay at the Hampton Inn when visiting Rochester but as they were full needed to stay at Homewood. Overall, the hotel was clean and neat as expected with this chain. Staff was friendly and helpful. It appeared that this was an older property and could use a bit of freshening up. The bathroom was clean but the wallpaper... More

Was this review helpful? Yes
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Thank you very much for taking the time to review your stay. We take pride in the cleanliness of our rooms and a friendly staff. We take constructive comments very seriously and will be sure to address the issues you mentioned. We are looking forward to updating our property; please stay tuned for more information. Please give us another chance... More

brooklyn, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The room was neat and clean and our stay was very quiet. We only needed to ask for a towels because the room was stocked with only one. I guess they are trying to conserve energy by forcing you to bring and use your own towel.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Thank you very much for taking the time to review your stay. I am glad to hear that you enjoyed your stay here. I apologize that there were not enough towels in the room - I can assure you that this is unusual for us. We look forward to hosting your next stay in Rochester. Sincerely, Daisy Chei Assistant General... More

Jefferson, United States
1 review
5 of 5 stars Reviewed 1 week ago

Have stayed many times at this hotel and never had a bad experience. The rooms are large, clean and quite. Would recommend this hotel to any one. The location is near where we want to be. The food is good and the staff is always helpful. Good Job

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Thank you for taking the time to share your kind comments! I am glad to hear that you find your stays here consistently enjoyable and we hope to see you again soon. Sincerely, Daisy Chei Assistant General Manager More

Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was a delight from beginning to end. We had spent a long day driving and were thrilled to find a lovely 2 room suite with appliances including a dishwasher. The bed was comfortable and had a ceiling fan above which was great! All in all this was a good decision and very close to the main interstate as... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Thank you so much for your kind comments! We take pride in our friendly staff and clean, spacious rooms that are well-equipped for your comfort. We look forward to hosting you the next time you are in Rochester. Sincerely, Daisy Chei Assistant General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay here. The room was as described. Staff were very helpful. Breakfast was actually quite good. We stayed here while attending the LPGA tournament. We had all the services we needed. It appears that this is a pet friendly hotel if you need one.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Thank you very much for taking time to post your review. I have shared your comments with all of our team and look forward to hosting your next stay in the Rochester area! Sincerely, Daisy Chei Assistant General Manager More

Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

While the lobby and breakfast areas are better than many hotels of this type, the rooms are badly in need of a "refresh". When was the last time that burgundy and green were considered THE colors for decor. The furniture is uncomfortably soft and the rooms have a stale, old smell to them - even though they appear clean. The... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Thank you for your review. I am glad to hear that you found our staff accommodating. We are continually working on updating our facilities; please stay tuned and come see us the next time you are in the area! Sincerely, Daisy Chei Assistant General Manager More

Rochester, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Cheapest room was $179 per night, ends up being about $205 for the night when all said and done. A lot of money however the staff was super friendly, and the complimentary breakfast was very good. They have a pool and fitness room, neither are very big, but big enough if you needed a quick run or workout.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Thank you for taking the time to write a review! We learn from our guests and thank you for your comments about your stay. We look forward to seeing you in Rochester again soon. Sincerely, Daisy Chei Assistant General Manager More

Medicine Hat, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have rarely experienced such service at a hotel before - and I have stayed in MANY hotels in MANY places! We were very pleased and enjoyed the friendly staff, breakfast, all day coffee and comfort of the Homewood Suites throughout our stay. We would definitely stay with Homewood again!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Wow! Thank you so much for your glowing praise! Our staff takes pride in exceeding guests' expectations and our many amenities keeps guests coming back each time. We hope you come see us the next time you are in town! Sincerely, Daisy Chei Assistant General Manager More

Joppa, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Due to convenience this hotel was chosen. It offers meals and drinks which are satisfactory, rooms are fully equipped and internet access is easy to use. Staff are friendly and it is kept very clean. Would recommend for travelers, families and singles. It is very quiet and there is outdoor grills and seating, as long as you don't get "smoked"... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

We are so happy to hear that you enjoyed your stay with us! The staff works very hard to deliver exceptional service and they appreciate your recognition. We look forward to your return visit. Sincerely, Daisy Chei Assistant General Manager More

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Additional Information about Homewood Suites by Hilton Rochester / Henrietta

Address: 2095 Hylan Drive, Henrietta, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Rochester / Henrietta 3*
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Also Known As:
Homewood Suites By Hilton Rochester / Henrietta Hotel Rochester
Hilton Rochester
Homewood Rochester
Homewood Suites Rochester Henrietta
Rochester Homewood Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Henrietta #3 Business Hotel in Henrietta #4 Romantic Hotel in Henrietta
Hotel Class
Official Description (provided by the hotel)
Welcome to our cozy all-suite hotel in Rochester, New York. Enjoy complimentary breakfast each morning and spend the evening with us Monday through Thursday for the evening reception. Each suite has a fully equipped kitchen with a full size refrigerator, stove top and plateware to make you feel at home. Stay connected with friends and family with complimentary internet access. Located only six miles from the airport, our hotel is in an ideal location for easy travels. ... more   less 
Number of rooms
90

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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