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Captain's Cove Henderson Harbor Motel, and Marina

13179 Harbor Road, Henderson Harbor, NY 13651
Captain's Cove Henderson Harbor Motel, and Marina

16 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Staten Island, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights. The room is OK, and yes, the towels are thin. Because I checked the reviews beforehand, I brought my own bath towel, so no issue there. I was so happy to see that each room has a back door that opens directly onto a sundeck on the shore of Lake Ontario. To sit back and watch... More 

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robinmorin, Manager at Captain's Cove Henderson Harbor Motel, and Marina, responded to this review

Thank you for staying with us, I am glad you enjoyed your stay, Certainly hope you will come again. The view is a big plus I think not many like it, and when the weather is nice the sunsets are the best around, this area is called the Golden Crescent due to the fabulous sunsets. Thank you for your business... More 

Keene, New York
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We like staying at mom and pop hotels, but were disappointed with this one. The room was clean, but the sheets and towels had to be decades old. There were also water stains on the ceiling and other little details that could easily be taken care of. We had read the other reviews on Trip Advisor and thought we were... More 

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robinmorin, Manager at Captain's Cove Henderson Harbor Motel, and Marina, responded to this review

To respond to your review, our sheets and towels are not old, in fact they are supplied by a linen service the sheets are new this year , All the bed pillows are new this year we just put them on before we opened the motel for the season. we are a clean country motel, set on a beautiful Harbor... More 

Colchester, Vermont
1 review
4 of 5 stars Reviewed 4 weeks ago

When I called to book a room Robin was very friendly and answered all my questions. When I arrived my buddies and I received a warm welcome and really enjoyed Frank and Robin's sense of humor. Well the third day our boat broke down so we called Robin and when she couldn't find anyone her husband Frank took the time... More 

Review collected in partnership with this hotel

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robinmorin, Manager at Captain's Cove Henderson Harbor Motel, and Marina, responded to this review

So happy you enjoyed your stay. look forward to you coming back, Thank you for your business Robin & Frank More 

Lakeville, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2015

Absolutely perfect getaway your view is the bay then step outside to your deck then down to your boat. The people who run it ROBIN & FRANK are wonderful they go above and beyond to make sure you feel welcome & comfortable & everything is good. Cannot wait to go again. Thank you

Review collected in partnership with this hotel

Was this review helpful? Yes 1
robinmorin, Manager at Captain's Cove Henderson Harbor Motel, and Marina, responded to this review

We so enjoyed meeting you, and glad you enjoyed your stay, and look forward to your return some day thank you for your business Robin & Frank More 

Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed May 17, 2015

Just got back from a great and relaxing week at Captain's Cove. Frank and Robin who manage the property are the best! We have been up there about 5 times in the past 3 years and won't go anywhere else. This time we stayed in the cottage, which is a house that can easily house 6 grown men comfortably. All... More 

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robinmorin, Manager at Captain's Cove Henderson Harbor Motel, and Marina, responded to this review

Tim we so much enjoy your group of fishermen, and always look forward to your return Take care enjoy your summer Robin & Frank More 

West Chazy, New York
1 review
5 of 5 stars Reviewed May 9, 2015

Captains Cove hospitality is second to none. Accommodations and hospitality cannot be matched. Robin and Frank are top notch at what they do. For a small operation this is an excellent place to stay. I have stayed here 3 or 4 times and I will be back again in August you can plan on it.

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robinmorin, Manager at Captain's Cove Henderson Harbor Motel, and Marina, responded to this review

We are so happy that your trip was another good adventure for you, we so look forward to your return Robin & Frank More 

Roachdale, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 7, 2015

This is a really great spot. We were taking a small-boat Charter, also right from the Captain's Cove, to a few of the NE Lake Ontario Lighthouses, so all we had to do was step out of our room and right on the boat. Traveled 60 miles on the water and right back to our room. The room was larger... More 

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Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 10, 2014

This is a motel not a lodge. The bedspreads and linens were old. Everything needs to be updated. The view is beautiful but that is all I can say that is positive. I wouldn't recommend staying here unless you own a boat and need to use the marina.

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robinmorin, Manager at Captain's Cove Henderson Harbor Motel, and Marina, responded to this review

I am sorry you feel as you do, Our bed spreads are not old had been replaced recently and are washed after guest check out. as for linens they are not old they are supplied by a linen service. We are a clean country motel and I and my husband have worked very hard making sure rooms are clean. Again... More 

Frankfort, New York
1 review
5 of 5 stars Reviewed July 31, 2014

My husband and I just got back from a week after a stay at Captains Cove in Henderson Harbor and can't wait to go back. We have stayed in many hotels some of which were more extravagant and of course more costly but this by far was the best vacation we have ever had. The rooms had enough room to... More 

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robinmorin, Manager at Captain's Cove Henderson Harbor Motel, and Marina, responded to this review

Hi Kathy & Larry, We so enjoyed visiting with you. Most of all we are happy you enjoyed your stay, we try and make all our guests happy. Really look forward to hearing from you again and your plan for a return visit, Robin & Frank Managers Captains Cove More 

Brockville, Canada
Level Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed July 24, 2014

We spent a night here mainly because of the good reviews. The views are good, the room clean the managers friendly but the towels are like scratch pads, the beds hard and not a comfortable place to sit and enjoy the view. We did not have a boat to dock so felt the room charge was overpriced for what was... More 

Was this review helpful? Yes 1
robinmorin, Manager at Captain's Cove Henderson Harbor Motel, and Marina, responded to this review

Was really nice meeting you. The view is the best in the harbor, we enjoy all kinds of travelers. Hope you will come again sometime, More 

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