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All 4 Hauppauge hotels

Upsky Long Island Hotel

3.5 of 5 Hotel   |   110 Vanderbilt Motor Parkway, Hauppauge, NY 11788 (Formerly Sheraton Long Island Hotel)
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Upsky Long Island Hotel
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Ranked #4 of 4 hotels in Hauppauge
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43 people have reviewed this hotel

Traveler rating
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    12
    10
    17
See reviews for
11
5
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16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
New York City, New York
1 review
1 of 5 stars Reviewed yesterday NEW

Here's a list of the things that was wrong with our room: 1) We had an internal room where the sole window overlooked the hotel lobby. In other words, our room did not have access to outdoor air or sunlight. The air in the room was very dry and felt recycled (like on an airplane). I would understand if the... More

Was this review helpful? Yes
Binghamton, New York
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 5 days ago NEW

We have stayed at this hotel many times when it was a Sheraton. We started staying there when it was first remodeled and enjoyed clean rooms, good food and pleasant surroundings. Now the hotel is falling apart. The desk in our room was broken and we had to turn the table around just so it would not fall on the... More

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New York City, New York
2 reviews
2 of 5 stars Reviewed 1 week ago

This hotel is in need of a major overhaul. Stayed here 4/11/2014. The only plus was that the staff was very friendly. The front lobby is nice when you walk in but deceiving, once we got to our room we realized the hotel is not very clean. The hallways are tastefully decorated and give a warm and pleasant feeling, but... More

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Philadelphia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I attended a very expensive dinner at the Upsky Hotel this past weekend. The hotel itself was not very clean, there were dirty dishes in the hallway leading to the main area. The food was a long time coming and was cold on arrival. We had to ask for extra bread and butter and were provided it grudgingly. Water glasses... More

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Pretoria, South Africa
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed here for a business trip a week back. Upsky Hotel have charged my credit card an additional fee on top of the normal room rate and taxes. I had no incidentals and this was not confirmed with me, so I am really disappointed. Other than the credit card issue, the hotel seemed a bit old. The room... More

Was this review helpful? Yes
Dean S S, Front Office Manager at Upsky Long Island Hotel, responded to this review

We appreciate your comments regarding our hotel, the Upsky Long Island, and are delighted to hear your room was comfortable and clean. I am sorry to learn of the confusion regarding your bills and would be happy to discuss in further detail with you. Please contact me at dsandbrook@upskyli.com with the details of your stay and we will look into... More

Seattle, Washington
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Not an avid reviewer on sites, I had to sign up for TripAdvisor just to write my review. I live in Seattle and travel for business often -- this is a place that took the cake. Where should I even start? This property/hotel (really motel) needs to be shut permanently in order to do a complete face lift. Listen, I... More

Was this review helpful? Yes 7
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Stayed three times, and each time it was really poor. The staff are more interested in each other than serving customers. You can wait, and wait and wait to get served in the restaurant even though you may be the only person there! - The hotel as a whole is not very clean, and has very tired and ageing décor.... More

Was this review helpful? Yes 1
Dean S S, Front Office Manager at Upsky Long Island Hotel, responded to this review

Thank you for taking time to share your comments regarding your recent experiences with our property. We sincerely appreciate your loyalty and return visits. We would greatly value the opportunity to discuss these past stays with you and truly hope you will contact me directly so we can make it right. Please email me directly dsandbrook@upskyli.com and I look forward... More

Smithtown, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2014

Extremely disappointed in this hotel, especially in the manager. I had an issue that needed to be resolved and he was no where to be found. It took the entire stay to finally get a hold of him. Apparently, they only have 1 manager and no one who can handle customers when he is either eating his lunch or gone... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 8, 2014 via mobile

We were here for a event and went to get lunch. Nobody seated us so we seated ourselves. Finally someone came over and told us it would be a 30 minute wait because they were "backed up". At that time there was only 20 other people there. We had to eat else where. If a restaurant can't handle the volume,... More

Was this review helpful? Yes 1
Bay Shore, New York
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 1, 2014 via mobile

This hotel used to be a beautiful friendly environment, When it was the Sheraton! I recently stayed overnite to have a lil fun with the kids in the pool. The room was dirty, hot, & dry; Horrible Conditions for both kids who are asthmatic. Not to mention dirty floors an blankets. We all took cold showers at C/O. I overpaid... More

Was this review helpful? Yes 3

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Additional Information about Upsky Long Island Hotel

Address: 110 Vanderbilt Motor Parkway, Hauppauge, NY 11788 (Formerly Sheraton Long Island Hotel)
Location: United States > New York > Hauppauge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 4 hotels in Hauppauge
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Upsky Long Island Hotel 3.5*
Reservation Options:
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Also Known As:
Sheraton Hauppauge
Hauppauge Sheraton

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