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Hyatt Regency Long Island

3.5 of 5 1717 Motor Parkway, Hauppauge, NY 11788
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Hyatt Regency Long Island
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Hyatt Regency Long Island
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77 reviews from our community

Traveler rating
    33
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    9
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have always liked this hotel. The location is great and the building is a welcome upscale property for Suffolk County. Over time, ownership, management and staff have been changed, not always for the better. HOWEVER: The new ownership and team are FANTASTIC! The building and rooms have been redone and updated significantly. My wife and I especially want to... More 

Was this review helpful? Yes 1
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello Jim. Thank you for the FANTASTIC review! I'm thrilled to hear your positive comments about the changes we are making. These include hiring great associates like Danielle and Kelly. For mentioning them by name, they will receive HyFives (coupons they can redeem for prizes). I hope you will continue to stay at the Hyatt. I'm committed to making further... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I arrived at the Hyatt Regency Long Island an hour before making reservations... When I arrived late in the evening (11:00pm), I was greeted by the front desk staff member, Ismira Ayna. She went out of her way to ensure my check-in was easy and my luggage were brought to my room. Ms. Ayna made a call to ensure that... More 

Was this review helpful? Yes
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello Chris. Wow, what a great view...thank you! Ismira is truly a rising star so I'm excited to see her get some much deserved recognition. And I'm glad to hear you enjoyed the restaurant food and service. Please come back and stay at the Hyatt again. You are MORE than welcome! David Ryan More 

Purcellville, Virginia
Top Contributor
106 reviews 106 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Not one complaint here. Room was ready when I checked in - early! Danielle was very helpful. The rest of the staff was very, very friendly and helpful. Good fitness center. Wi-Fi was reliable. Rooms were clean, comfortable. I'd go back!

Was this review helpful? Yes
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hi "Gruto"! I love seeing reviews with the headline "Fantastic"! Thank you! Danielle is definitely one of our very best. And we are very proud of our fitness center and our guest rooms (all newly renovated). Please visit us again soon...and have another Fantastic stay! David Ryan More 

Brooklyn
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed overnight as part of a two day conference. Value was great and rooms were very nice. Really solid hotel. Great service at the desk and at the bar. Didn't go out much so not sure about the surrounding area. Also no in room on demand movies which was a bit surprising. Lounge and conference areas were also solid

Was this review helpful? Yes 1
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello Elchay! I'm so happy that you enjoyed your stay at the Hyatt during a recent conference. So why not come back on your own for a little R&R? The same great value, service, bar and front desk...await! David Ryan More 

Eastport, NY
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

With clean, modern and comfortable rooms, this is a great hotel. The thing setting this property apart however is the service. From doormen and housekeeping to desk staff and restaurant servers, a high level of genuinely friendly and competent service is maintained. Michael at the front desk and Shawn in the breakfast venue were particularly outstanding but the entire staff... More 

Was this review helpful? Yes
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello "MMGT"! Thank you very much for your business and for your glowing review. We are indeed fortunate to have so many great associates. Michael and Shawn are two of our best! For mentioning them by name, each will receive two HyFives...coupons that can be redeemed for a variety of prizes. We want our guests to receive the very best... More 

Chappaqua, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with some very friendly staff and some that need additional training. Jessica is very pleasant. Rebecca has to be retrained so she knows how to send emails for proper documentation. Nice rooms. The restaurant has to revise their menu.

Was this review helpful? Yes
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hi Lincoln. Thank you for your business and your honest feedback. Yes, Jessica is great and for mentioning her by name she will receive two HyFives...coupons that she can redeem for a variety of prizes. And yes, we need to continue to train our Associates so that all of them can deliver world class service. You have my commitment to... More 

Long Island, New York
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband, 4 1/2 year old son and I stayed here on Christmas. The moment I walked in, I felt special. The staff was outstanding, the hotel is beautiful. The indoor pool/fitness area is wonderful. We were upgraded to concierge floor. Our son had a great time in the pool. The refrigerator in the room was an added bonus, but... More 

Was this review helpful? Yes 1
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello sosdance. Thank you for choosing the Hyatt for your Christmas staycation. I'm happy to hear you, your husband and your son enjoyed the hotel, the pool, the room and the breakfast buffet. I'm a bit surprised to hear your disappointment in our food. We typically get raves about the pizza, calamari and wings. But this convinces me, we have... More 

Trinity, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay at this hotel was fabulous!!!! Gorgeous, modern accommodations! Staff was warm, courteous and professional. The front desk managers, Danielle and Michael, could not have done more to make out family feel welcome and be accommodating. We had the pleasure of dining in their restaurant and we're assisted by Toni and Victoria, who were lovely. The service they provided... More 

Was this review helpful? Yes
David R, Front Office Manager at Hyatt Regency Long Island, responded to this review

Hello MrsStaecki! Thank you for choosing the Hyatt and for your rave reviews! I love seeing the word OUTSTANDING in all caps. And thank you for recognizing some of our many star associates. Each one that you mentioned by name will receive HyFive coupons that can be redeemed for a variety of prizes. I see you are from Florida. I... More 

Philadelphia, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a wedding over the weekend and had a wonderful stay. Jessica checked us in and was very helpful with making sure my guest and I had one bed (verses two which is what our original reservation had) and she took care of us for breakfast the next day. The room was clean, the staff were all... More 

Was this review helpful? Yes 2
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello Kcaz323. Thank you for staying at the Hyatt for a wedding and for taking time to provide a positive review. We strive to provide a great experience for our guests, visiting for any reason! And thank you for recognizing Jessica, one of our many stars. She will receive HyFive coupons for being mentioned, that she can redeem for a... More 

Smithtown, New York
1 review
5 of 5 stars Reviewed 5 weeks ago

Stayed here Christmas 2013 and again 2014 check in was perfect staff the best. Came back later at night and went into the bar area for a night cap had the best time with guests and the staff in that area. Rose the bartender was super friendly and JD who we met last year was again so personal and accommodating.... More 

Was this review helpful? Yes
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello TS! Thank you for staying at the Hyatt for a 4th time and for taking time to give us a positive review on TripAdvisor. We are certainly fortunate to have great associates like Rose and JD. Because you mentioned them by name, they will each receive Hyatt "High Five" coupons which they can redeem for a variety of prizes... More 

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Additional Information about Hyatt Regency Long Island

Address: 1717 Motor Parkway, Hauppauge, NY 11788
Phone Number:
Location: United States > New York > Hauppauge
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Long Island 3.5*
Number of rooms: 357
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Also Known As:
Hyatt Regency Long Island Hotel Hauppauge
Hyatt Regency Hotel Hauppauge
Hyatt Long Island
Hyatt Windwatch

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