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Hyatt Regency Long Island

3.5 of 5 1717 Motor Parkway, Hauppauge, NY 11788
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Hyatt Regency Long Island
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Hyatt Regency Long Island
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66 reviews from our community

Traveler rating
    23
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    9
    7
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tugby, null, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

Friendly and very helpful service from Danielle and Jessica on the front desk made things just that little bit easier. I arrived from London tired and unsure of the local surroundings and facilities on offer. They both gave me the impression that no request fro assistance was too trivial. Thank you.

Was this review helpful? Yes
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello Andrew. Thank you for your business and for recognizing two of our stars...Danielle and Jessica. We are fortunate to have great associates at the Hyatt and for recognizing them online, they will each receive a gift card. I realize London is a long way from Long Island, but I hope you will visit again soon. Happy Holidays and thank... More 

1 review
1 of 5 stars Reviewed 1 week ago

While planning a rehearsal dinner here we must of delt with 6 different employees that were "in charge" of the dinner. Making it impossible to try and organzie the evening by phone. Since we already had about 60 rooms blocked by guest for the wedding we decided to stay with the location for convience. What a mistake that was! To... More 

Was this review helpful? Yes
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello Randy. Thank you for your recent stay at the Hyatt and for taking time to provide detailed feedback. We strive to provide world class service...but in your case we clearly fell short. Please accept my sincerest apologies. I arrived in late October to be the new General Manager at the hotel. We have fantastic associates but like any business... More 

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

we planned an indian wedding there and had a great time...thanks to the management we had a great indian wedding.very accomadating and friendly staff.special mention to Doris and Melissa who helped us in making the event a grand succes.

Was this review helpful? Yes
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello khushboo! Thank you for choosing the Hyatt as the venue for your wedding. We love being a small part in your very big day. And we appreciate your kind words about our service and facilities. I'm particularly glad to see you recognize Doris and Melissa. They are two of our superstars. I will be sure to thank them personally... More 

Boston, MA
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a reasonably nice property with respect to the rooms and public areas, which are pretty typical for a Hyatt. Unfortunately they don't seem to care much about the other basics of service. As an example, I was only here overnight but the coffee provided in the room was undrinkable -- they should not bother if the quality is... More 

Was this review helpful? Yes
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello Mike. Thank you for your recent stay and for taking the time to provide valuable feedback. We strive to provide the best Hyatt experience, but in your case, we obviously fell short. I agree 100% about the coffee! So we have ordered new coffee brewers and will be offering Starbucks coffee in our rooms and suites within a matter... More 

Columbia, South Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The rooms itself and property are gorgeous and inviting. No problems there. The biggest problem I have is the ability to hear everything outside my room, including slamming doors (which were constant) and kept waking me from sleep. Also you could hear people running down the hallways.

Was this review helpful? Yes 1
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello Ashley. Thank you for visiting Long Island all the way from South Carolina and selecting the Hyatt. I was disappointed to hear you did not have a great stay due to noise up and down the hallway. During your stay we did have a large youth sports event in the hotel. Your feedback has convinced me that we need... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stayed at this hotel on November 21st. When we arrived, we were told that we had not yet paid for our room. We were surprised because the receipt that we received via email indicated a charge. But, we later found out it was only for a reservation. Through no fault of the hotel staff, we had... More 

Was this review helpful? Yes
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello worldlygirl! Thank you for your recent stay and for your posting on TripAdvisor. I'm glad to hear you had an enjoyable stay with the exception of one experience. But, of course, we want you to rave about everything and everyone, so I was disappointed to see the 4 star rating. Kelly is typically one of our strongest and most... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This has become my hotel of choice when traveling for leisure or business in the NY metro area. The property is beautiful and well cared for, the front desk staff is friendly, polite and always go the extra mile to make sure my stay is comfortable and pleasent ! Whether entertaining clients in the golf course .... Dinner or drinks... More 

Was this review helpful? Yes 1
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello Traveling Pete! I love your profile name and I loved your response. Thank you for the 5 Star review. We indeed are fortunate to have a 5 Star team of associates and we are proud of our hotel facilities and restaurant. If you like the Angus burger, you should come back for our new duck burger on a brioche... More 

Youngsville, North Carolina, United States
1 review
5 of 5 stars Reviewed November 17, 2014

This was our second stay at this hotel with the last time being five years ago. We stay here while coming back to visit relatives on LI and this location works best for us. Staff is always friendly and check in is always hassle free. We are pretty self sufficient at hotels and do not ask normally ask for any... More 

Was this review helpful? Yes
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hi Richard. Thank you for your glowing review of the Hyatt Regency Long Island. The best part about it, is that you clearly state that you will be back! When you do, please reach out to me so that I can thank you in person! Also, next time, you have to try our updated menu in Nu restaurant. Whether its... More 

Calgary, Canada
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 15, 2014

I spent a few nights at this hotel for business. The room is comfortable and attractive. Internet is free and sufficiently high bandwidth for my needs. All the staff are welcoming, friendly and efficient. I was pleasantly surprised that much of the seventh floor is hypoallergenic so i could avoid perfumed cleaning products and feather bedding. The restaurant has healthy... More 

Was this review helpful? Yes
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello bcsanders. Thank you for your recent stay at the hotel...especially since you came all the way from Calgary! And I'm glad to hear you enjoyed our PURE rooms on the 8th floor and our "My Way" menu which allows healthy eaters to select exactly what they want in the portion sized they want. We hope to see you again. More 

Massapequa Park, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 4, 2014

This hotel was great. Our room was very large and the vista for such a flat island was very good. The indoor and outdoor pools were very clean. The restaurant in the lobby was great. A guitarist serenaded us all. The room service served fresh food fast, and full portions as well. The staff was very friendly. The hotel was... More 

Was this review helpful? Yes 1
David R, General Manager at Hyatt Regency Long Island, responded to this review

Hello Maria. Thank you for your recent visit and for your posting. I see you are from Massapequa Park. It's always good to receive positive, 5 star, reviews. But even better when it's from a local, so I hope we will see you often in the hotel and in our Nu restaurant. The next time you are in the hotel,... More 

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Additional Information about Hyatt Regency Long Island

Address: 1717 Motor Parkway, Hauppauge, NY 11788
Phone Number:
Location: United States > New York > Hauppauge
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Long Island 3.5*
Number of rooms: 357
Reservation Options:
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Also Known As:
Hyatt Regency Long Island Hotel Hauppauge
Hyatt Regency Hotel Hauppauge
Hyatt Long Island
Hyatt Windwatch

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