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Hyatt Regency Long Island

3.5 of 5 1717 Motor Parkway, Hauppauge, NY 11788
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Hyatt Regency Long Island
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Hyatt Regency Long Island
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54 reviews from our community

Traveler rating
    18
    19
    7
    7
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alexandria, Virginia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Comfortable hotel for a week's business meeting. Free airport shuttle, but make sure to reserve way in advance. You will need a car to go anywhere. Popular hotel for weddings, and screaming guests running down the hallways at 4 a.m. not something management can control, but happened both weekends I was there. Only down side was obnoxious waiter in lobby... More

Was this review helpful? Yes
LIHyatt-GM, General Manager at Hyatt Regency Long Island, responded to this review

Christine K- Thank you for leaving us with this feedback. It is wonderful that you enjoyed your stay with us, and were able to commute to and from the airport via the shuttle. It is a great feature that we have at our property and certainly makes traveling a bit less stressful! I can assure you that should you ever... More

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed one night in October. The hotel was a very good representation of the Hyatt chain . check in was efficiently handled by Michael The room was a generous size , the beds and pillows oh so comfortable the bathroom was well appointed ,my only gripe was a noisy air con unit which sounded like it was about to... More

Was this review helpful? Yes
LIHyatt-GM, General Manager at Hyatt Regency Long Island, responded to this review

Brian M- Thank you so much for leaving us with this excellent feedback. I am so pleased to hear that you enjoyed your stay with us. Providing you with a comfortable stay is our priority and our team is dedicated to providing quality service. It is very kind to share that you would not hesitate to recommend our property to... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I have family on Long Island and visit often. We always stay at this Hyatt. The staff are always friendly and the location is great! My husband loves golfing there and the restaurant has great food. Kelly and Mikhail are always a friendly face to us and always have good suggestions on things to do and places to visit. This... More

Was this review helpful? Yes
LIHyatt-GM, General Manager at Hyatt Regency Long Island, responded to this review

Avolk1- What a lovely and kind review you have left about our Hotel and staff. It is our biggest compliment that you always stay with us, and enjoy the helpful and friendly service provided by Kelly and Mikhail. We work to provide the cleanest and friendliest hotel in the industry, and we are so pleased to know that you find... More

Edison, New Jersey, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

What a lovely hotel! The views you have are fantastic, the hotel itself is beautiful and the staff is more than willing to help with everything. Mikhail at the front desk made my check in effortless and actually enjoyable. He went above and beyond to make sure that I had every amenity I needed upon check in and even told... More

Was this review helpful? Yes
LIHyatt-GM, General Manager at Hyatt Regency Long Island, responded to this review

Samantha M- It is wonderful to see you had such a fantastic experience while visiting with us! We are so glad that you really enjoyed the service you received from our staff, and we will certainly recognize Mikhail for all of his efforts to make your stay as comfortable as possible. Our team is dedicated to providing an amazing experience,... More

NY
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Ok, no problems when I checked in, the bed was comfy, the shower was great, all around a nice hotel room and a great location. Oh, and the breakfast buffet was fantastic with an omelette station (hence four and not three stars). My issue with this hotel though is the staff. When my fiancee and I got to our room... More

Was this review helpful? Yes
LIHyatt-GM, General Manager at Hyatt Regency Long Island, responded to this review

Croix B- Thank you for leaving us with this review and for choosing to stay with us. I am glad you enjoyed the overall Hotel and its convenient location. I apologize that you experienced difficulties when trying to reach the front desk from your room phone. This is not typical and we will certainly look into it. We care for... More

Hauppauge, New York
1 review
1 of 5 stars Reviewed 1 week ago

This hotel is terrible. From check-in to check-out, they are horrible. There is absolutely no help with luggage, and they keep the luggage carts locked in a closet, so you can't get to them. The most serious problem, though, is the perverts on the housekeeping staff. I made it clear to them, on many occasions, that they were NOT to... More

Was this review helpful? Yes
LIHyatt-GM, General Manager at Hyatt Regency Long Island, responded to this review

7Rachel64- I wanted to respond to some of the items you mention in your review. I assure you, our employees are very professional and respectful of our Guests and their belongings. While you were staying with us, our team was not made aware of any such incidents occurring, or we certainly would have looked into them for you immediately. We... More

Ny
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here because the options are slim on Long Island. Thought I would treat my girlfriend to a four star hotel for a night on her birthday. Was very quiet. Nice place to relax, nice view out room. Comfortable amenities Well, what a costly mistake it all turned out to be. Upon check in, took five minutes to even... More

Was this review helpful? Yes 2
LIHyatt-GM, General Manager at Hyatt Regency Long Island, responded to this review

Hotelyem- Thank you for your candid feedback. I apologize for the inconveniences you experienced while visiting with us. I deeply apologize for the mistake regarding your bill, and that you felt it was not handled timely. We will retrain the team on proper procedures for when such situations occur. We do strive to provide efficient and friendly service, and to... More

Riverside, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were staying at the Hyatt Regency Long Island because of its proximity to the wedding location for which we were in town. One star for the room and the hotel grounds. The room itself was lovely, clean, with a comfy bed. The hotel lobby and the surrounding areas were beautiful. The pool and playground were very nice. One star... More

Was this review helpful? Yes
LIHyatt-GM, General Manager at Hyatt Regency Long Island, responded to this review

Strundblade- Thank you for your feedback. I am pleased that you enjoyed the room, and we appreciate your kind comments about Rosa. We will certainly share them with her and recognize her for making your stay more comfortable. I am disappointed to see you had a less then satisfactory experience as far as your reservation was concerned and as well... More

Carefree, Arizona
Top Contributor
173 reviews 173 reviews
84 hotel reviews
265 helpful votes 265 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stay here when we visit friends on Long Island as the location is great and the picking is slim. As far as chain hotels go I always prefer Hyatt to Hilton or Marriott, but I am a bit disappointed by attitude and rooms at this one. The refrigerator in our room was so loud I had to unplug it,... More

Was this review helpful? Yes
LIHyatt-GM, General Manager at Hyatt Regency Long Island, responded to this review

Cowenevett- Thank you for your feedback. I never want any of our Guests to leave feeling their stay was not fantastic. I will share your review with the Management team to look into the items you mentioned. I do apologize you were not able to reach Housekeeping immediately, but please know that you can always contact the Front Desk if... More

Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was on a work assignment and stayed here from 11th to 19th Sep for 8 nights, thats a long time to observe and form an opinion. The location is beautiful, its adjacent to a golf course and the surroundings beautiful, very convenient because it was very close to my work office. The rooms were large and beautiful, its a... More

Was this review helpful? Yes
LIHyatt-GM, General Manager at Hyatt Regency Long Island, responded to this review

NehaKannan- Thank you for your feedback. I appreciate the kind words you have left about our property being beautiful. I wanted to also address some of the concerns you had mentioned in your review. We are truly dedicated to providing a clean and well-maintained Hotel. I am disappointed to see you had concerns and did not feel they were responded... More

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Additional Information about Hyatt Regency Long Island

Address: 1717 Motor Parkway, Hauppauge, NY 11788
Phone Number:
Location: United States > New York > Hauppauge
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Long Island 3.5*
Number of rooms: 357
Reservation Options:
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Also Known As:
Hyatt Regency Long Island Hotel Hauppauge
Hyatt Regency Hotel Hauppauge
Hyatt Long Island
Hyatt Windwatch

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