This is my second visit to this property since March of this year. On my first visit I found the staff to be extremely courteous and helpful. The room was clean but a bit dated. My second visit once again I found the Hotel staff to be courteous and helpful but my room was a disaster. Arrived and had no... More

I recently stayed at this Hyatt for my daughter's volleyball tournament. We arrived late (about 10pm) on a Friday evening and had no problem checking in. The hotel itself is very big and in the middle of nowhere. I understand that this hotel hosts many different functions, but I was surprised to see there really was no staff present other... More

My husband and I myself were treated to a night away from our best friends as we had the daunting task of putting our dog to sleep this weekend. We just wanted to heal a night away from home. We went directly to the hotel afterwards, as we have both stayed in this hotel many, many times. I was immediately... More

We stayed here for my cousin's wedding in Mineola. I booked this hotel because it was the only hotel with no bed bug reviews. When we arrived, we checked in and went right up to our room. The room was pretty clean expect we found a line of tiny hairs under the pillows. The pool was also at 85F and... More

"Unacceptable" does not even begin to describe the awful service and rudeness of this hotel's waitstaff. We were part of a wedding that housed over 100 people worth of business for this hotel. We had to wait over 45 mins to place a food order and when we approached several wait staff and even the manager were yelled at and... More

My boyfriend and I stayed at the Hyatt Regency Long Island for two nights in May 2012. We were participating in an outing at the Wind Watch Golf & Country Club next door and used the opportunity as a couples getaway Travelers who are considering staying here should know that there isn't much within walking or immediate driving distance from... More

It's a big but a very old hotel in an isolated location. When we entered in our room which was very cold, the first thing we did was to turn on the heater which was so noisy that I our 6 month old baby had hard time sleeping! Secondly we looked for the safe deposit box in the room, but... More

I stayed at this hotel for 2 weeks and the only positive I have is that the staff was fantastic! Other than that, I don't know where to start. When I checked in and walked into my room for the first time (late at night) - the bathroom floor was dirty, the staff seemed to brush it off. I don't... More

As Hyatt's go, this one is worthy of being labelled "nice enough". In spite of its relatively remote location, it still manages to maintain a bit of a classy air. The downside is its lack of proximity to pretty much anything and everything, There just isn't much around the location. Coupled with limited restaurant choices at the hotel, and its... More