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Hyatt Regency Long Island

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1717 Motor Parkway, Hauppauge, NY 11788
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Hyatt Regency Long Island
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Hyatt Regency Long Island
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174 Reviews from our TripAdvisor Community

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Traveler rating
    72
    54
    24
    15
    9
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45
33
2
62
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (174)
  • Mar-May only
    (56)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (19)
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2 reviews
5 of 5 stars Reviewed today NEW

As always love it here ty. Mr.michael front desk and celia and the nice barman Hector made delis drinks looking forward to breakfast. And for another beautiful day here I feel at home the nice man sincero.please excuse me if I pronounced his name wrong he was very nice last night and patient at 11pm. As he gave us fresh... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a combined paid-points stay in July. Hotel is short drive to the LI Expway, but set back from a more quiet highway, so there is no road noise. Room was large and clean. There was a slight mildew odor, which is typical for Long Island, but the windows opened. AC (source of odor?) worked fine but was a little... More 

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your comments. Glad you enjoyed your overall stay. See you back soon! More 

Belgrade, Serbia
4 of 5 stars Reviewed yesterday NEW

We stayed only one night in this property. Very pleasant hotel and environment. Excellent customer service provided by Front Desk. Special thanks to Danielle who was very helpful and efficient in delivering services.

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Dallas, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Went here for a 2 night stay. While driving in parking was plentiful and quite large. We checked in around 2:30 PM with no issues - got the room right away. Front desk was very friendly and helpful. The room was on the top floor with a view of pool and golf course - very nice. Very quiet room -... More 

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your recent stay and nice feedback. I will pass this on to my team. Hope to see you back next time you visit the area More 

Washington
1 review
3 of 5 stars Reviewed 2 days ago NEW

I must say the hotel itself was beautiful but just a few things to point out and should be advised. Me and my girlfriend checked in about 845 and the check in went fairly smooth, but the rather tall gentlemen I believe his name(Michael) was somewhat "rude". didn't feel very welcomed at the desk. the food was average and the... More 

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your comments and recent stay with us! Glad you enjoyed the hotel overall and I will review the attention to detail with my team More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff here really does go out of their way to make sure they exceed your expectations. I saw example after example of front desk employees, restaurant staff, and bar staff working very hard and demonstrating that they wanted to make all of their guests experiences very enjoyable. The property is very nice and upscale. The room we stayed in... More 

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Glad you enjoyed your stay and our friendly staff. I appreciate your comments and will follow up with the issue of the coffee maker. Hope to see you next time when you come through Long Island More 

1 review
1 of 5 stars Reviewed 6 days ago NEW

I booked a room three months in advance to attend a marriage in June. But when I reached the place, hotel staff was treating us like we are beggars looking for favors. First they told us that check in time is 3:00pm, When we reached at 2:58pm, they told us that we cannot get a room as there is still... More 

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your feedback. Our check in time is at 3 pm and we always do our best to accomodate everyone. Based upon our information you were checked in to your room at 3:04 pm so there was a slight delay. I will follow up with my team on the housekeeping issues More 

Soutahmpton, United States
3 of 5 stars Reviewed 6 days ago NEW

While this hotel is in a nice location and is a nice looking building it misses the mark in some areas that it should not. The hallways on our floor (7th) had trash and food scraps from the time we checked in on Saturday until we left noon on Sunday despite mentioning to the front desk. 1st floor had no... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your feedback and it is very much appreciated. The cleanliness issues you mention should not have happened. i will follow up with my team. Hope to seeyou back when your travels come through Long Island More 

Tampa, FL
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Hyatt Regency L.I. for the past several years during an annual visit to the Hauppauge Branch of my company. I have several options for my 3 night stay and once again, I have not been disappointed, and have been very pleased, with the level of accommodations at the Hyatt. I am very surprised that this... More 

Was this review helpful? Yes 1
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your review and nice comments about our service levels in particular room service. Guest service is what it is all about and I am glad you stay with us versus some other options in the area. Thank you for your business More 

Massachusetts
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our stay was very nice. The room was clean and the staff was friendly. The elevators ran very slow. Our only complaint was that the staff must reuse the jam and jelly jars from room service because we got a jar of jam that had a scoop taken out of. We had dinner at the bar and the bartender was... More 

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your recent stay and your feedback. Not sure what happened with room service but that should not be. Glad you noticed our friendly front office and restaurant staff. See you back soon! More 

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