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Hyatt Regency Long Island

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1717 Motor Parkway, Hauppauge, NY 11788
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Hyatt Regency Long Island
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Hyatt Regency Long Island
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167 Reviews from our TripAdvisor Community

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Traveler rating
    71
    50
    22
    15
    9
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41
31
2
61
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (56)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (19)
All months
1 review
1 of 5 stars Reviewed 2 days ago NEW

I booked a room three months in advance to attend a marriage in June. But when I reached the place, hotel staff was treating us like we are beggars looking for favors. First they told us that check in time is 3:00pm, When we reached at 2:58pm, they told us that we cannot get a room as there is still... More 

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your feedback. Our check in time is at 3 pm and we always do our best to accomodate everyone. Based upon our information you were checked in to your room at 3:04 pm so there was a slight delay. I will follow up with my team on the housekeeping issues More 

Tampa, FL
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Hyatt Regency L.I. for the past several years during an annual visit to the Hauppauge Branch of my company. I have several options for my 3 night stay and once again, I have not been disappointed, and have been very pleased, with the level of accommodations at the Hyatt. I am very surprised that this... More 

Was this review helpful? Yes 1
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your review and nice comments about our service levels in particular room service. Guest service is what it is all about and I am glad you stay with us versus some other options in the area. Thank you for your business More 

Massachusetts
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay was very nice. The room was clean and the staff was friendly. The elevators ran very slow. Our only complaint was that the staff must reuse the jam and jelly jars from room service because we got a jar of jam that had a scoop taken out of. We had dinner at the bar and the bartender was... More 

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your recent stay and your feedback. Not sure what happened with room service but that should not be. Glad you noticed our friendly front office and restaurant staff. See you back soon! More 

Long Beach Island, New Jersey
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hyatt hotels always meet my expectations, and this one exceeds them. The hotel is well appointed and provides its guest with a very courteous and knowledgeable staff. We are spending a weekend here and have enjoyed all of the hotel amenities. 👍🏼👍🏼

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your nice comments in regards to your recent stay with us. See you back soon for another weekend visit More 

Katonah, New York
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love staying here. I enjoy the indoor and outdoor pools and hot tub. Very relaxing. Also, flexible with checkout time...nice. The room service was convenient and healthy...breakfast smoothie..coffee....perfect

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your nice comments in regards to your recent stay. Glad you enjoyed our pool areas. See you back soon More 

4 of 5 stars Reviewed 2 weeks ago

We live in Manhattan but were doing a few things with the kids on Long Island, used this hotel as a base. It far exceeded our expectations, was very nice inside and had decent facilities. Breakfast package was also very good value, and took our kids to the outdoor pool one afternoon which was nice. A few nice touches, i... More 

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Glad you enjoyed your stay and the surrounding areas. It is a great location and we hope to see you back soon! More 

Salt Lake City, Utah
Level Contributor
248 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lots of things not right here. Exceptionally busy hotel this past weekend and the staff was mostly helpless around the issues it created. Front drive is completely self serve (with no signage indicating best check in location or the fact that they expect you to leave your car there, walk in to get your keys and then go back out... More 

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your feedback. Yes, we are a busy hotel but it doesnt mean that you should not have a pleasant experience. I will address your comments with my team and make the necessary improvements. More 

Youngsville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was our third time staying at the Hyatt on LI as we visit relatives and this Hotel is a great location for us. There is always ample parking even when you come back late after being out during the day. Rooms were clean, staff was excellent. There were wedding parties in the hotel but it never affected our stay.... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your comments and it is very much appreciated. See you back soon! More 

new york, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

They double charge you and don't give you the discounts they promise. Managers are rude and yell at customers. The food was not good for the price and you have to walk through weddings to get to the pool

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your comments and feedback. I apologize for the experience you had on your recent stay and I will follow up with my team accordingly More 

BOSTON
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have been in the travel business almost 30 years and I can tell you emphatically that this hotel should actually fire their front desk people and hire the right people who know how to deal with people!!! We attempted to check in on Sunday, July 12 at 2:30PM. Yes, I do realize that check in is usually after 4PM.... More 

Was this review helpful? Yes 2
Per N, General Manager at Hyatt Regency Long Island, responded to this review

Thank you for your comments and I apologize for the inconvenience. All your feedback is valuable and I will review with my team More 

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