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Holiday Inn Express Hauppauge

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2050 Express Dr. South, Hauppauge, NY 11788
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Holiday Inn Express Hauppauge
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162 Reviews from our TripAdvisor Community

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Niagara Falls, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff are always very nice when I arrive even though it seems like I don't recognize anyone from trip to trip. They are renovating the hotel even though I've never thought it really needed it. The new rooms are very nice the desk is now at a much better height for a tall guy. You can get some noise... More 

Helpful?
Thank Strictly_simon
Saul C, General Manager at Holiday Inn Express Hauppauge, responded to this review

Hello there strictly_simon, Thank you for the wonderful feedback regarding your most recent stay with us. We are glad to see you continue to be loyal customer to the Holiday Inn Express Hauppauge. As you mentioned, our renovation upgrades are ongoing at this time and we always look to ensure our areas around the renovation are maintain clean and in... More 

Chester, Connecticut
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I didn't get the best impression of this hotel because it is being overhauled. so there is no restaurant, snacks, store, gym, etc. unfortunately there is nothing within walking distance either, so you are looking at a drive to get a drink before bed, which isn't great. The room was fine, the staff seemed OK, but for the next couple... More 

Helpful?
Thank Dave A
Saul C, General Manager at Holiday Inn Express Hauppauge, responded to this review

Hello there David A, Thank you for taking the time to tell us about your recent experience. We apologize that the current ongoing renovations impacted your overall experience. Although the smart mart area and great room are under renovations and although we do not provide dinner for our type of brand property, our front desk team does provide a list... More 

Edison, New Jersey
Level Contributor
108 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a wedding and the place was so nice and clean. Yes they had construction going on while we were there but we never heard anything from them and everything was perfect. Breakfast was great and they had a decent selection.

Helpful?
Thank Dnnklly
Saul C, General Manager at Holiday Inn Express Hauppauge, responded to this review

Dear Dnnklly, Thank you for that wonderful feedback regarding your recent stay with us! We are glad to see that your experience was a pleasant one while visiting for a wedding group. Our renovation team currently enhancing the property works very hard to ensure minimal disruption is experienced by any of our guests at all times. The Express Start breakfast... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 2, 2015 via mobile

Do yourself a favor stay at another Holiday Inn. The guy at the front desk was so rude and disrepectful after i had a confirmed reservation that we cancelled it to go somewhere else. I called back to get his name and he hung up on me 3 times and refused to give me his name. I am an IHG... More 

Helpful?
1 Thank Zmonsta
Saul C, General Manager at Holiday Inn Express Hauppauge, responded to this review

Dear Zmonsta, Thank you for taking the time to share feedback with us from your most recent stay. I am very sorry to hear about the arrival experience being poor with the service provided. I have already followed up with our team member involved to provide further training on the service delivery expectations for our guests to receive. We value... More 

Travelers are raving about these Hauppauge hotels

Endicott, New York
1 review
2 of 5 stars Reviewed October 26, 2015

I usually stay at Holiday Inn Express hotels and am actually a club member. This hotel was a major disappointment. There are exterior renovations in progress so parking availability at night was atrocious and guests had to use a side exit at times. The toilet in our room (605) "ran" after flushing and the tub drain was broke. The room... More 

Helpful?
Thank Catherine K
Saul C, General Manager at Holiday Inn Express Hauppauge, responded to this review

Hello Catherine K, Thank you for taking the time to share the details of your recent stay with us. We are very disappointed the experience overall was not an enjoyable one from the guest room accommodations to the overall environment within the parking lot. As noted, we are in the final stages of the exterior renovation and parking has been... More 

Bergen, Norway
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 19, 2015

The hotel is nice and clean, but so ordinary and a little boring.. We were in Long Island for a wedding and didn't have so much time being Tay the hotel anyway... But on the next day we took a drive to Montauk. What a beautiful place. Recommended for the summer! :)

Helpful?
Thank Frode Klement K
Saul C, General Manager at Holiday Inn Express Hauppauge, responded to this review

Hello Frode Klement K, Thank you for taking the time to share the thoughts on your recent stay with us. We are glad to see you had a comfortable experience however we do apologize for not exceeding your expectations during your leisure visit. We agree with you that Montauk is a beautiful location which offers that upscale beach weather feel... More 

Osterville, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 7, 2015

Needed to print out ferry tickets and Nikki on the night desk stepped up to help. My computer actually died in the middle of sending information - she was able to swiftly retrieve it and print out my boarding passes while registering another guest and problem solving a phone call, all with a huge smile on her face, calm in... More 

Helpful?
Thank Robyn C
Saul C, General Manager at Holiday Inn Express Hauppauge, responded to this review

Dear Robyn C, What a wonderful review of our recent experience with us here at the Holiday Inn Express Hauppauge! We are so glad that your experience was a comfortable one an that one of our key team members Vikki, was able to assist you with the business center need, along while continuing to take care of our other guests.... More 

New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 6, 2015

We had a wedding to attend and this Holiday Inn Express did not disappoint. It was really easy to get to. Rooms were clean, bed was comfortable, free wi-fi in the rooms and breakfast was included. Didn't need anything more than that and it was affordable. For one or two nights, it fits the bill just fine, especially when traveling... More 

Helpful?
Thank REROC
Saul C, General Manager at Holiday Inn Express Hauppauge, responded to this review

Dear Reroc, Thank you for choosing our property as the place to stay for such an important occassion as attending a wedding for your family & friends. We are glad that our amenities and services met your expectations throughout your visit. We hope you had a great time at the wedding and that your family had a great visit to... More 

Copenhagen, Denmark
1 review
1 of 5 stars Reviewed September 27, 2015

Don't think that any kind of IHG status will soften the blow. I'm an Intercontinental Platinum Ambassador, and i couldn't even get a bottle of water, and forget about late checkout. Plastic cutlery and paper plates for breakfast, at $179 pr night - Outrageous.

Helpful?
Thank Claus B
Saul C, General Manager at Holiday Inn Express Hauppauge, responded to this review

Hello Claus B, Thank you for sharing the feedback about your recent stay with us. First, thank you for continuing to be such a loyal part of the IHG family as a platinum ambassador member. Secondly, I am very sorry to hear that your membership status was not recognized for the late check out option on the day of departure... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 26, 2015

This was actually my second stay at this hotel. The first time I took a chance while on the highway and needed to rest. The second was for business purposes and both times gave me great service. Great on-the-go-breakfast! Customer service efficient and professional. Rooms are large compared to those in the city. I needed something faxed and the staff... More 

Helpful?
Thank T S
Saul C, General Manager at Holiday Inn Express Hauppauge, responded to this review

Hello there TS, Thank you for that outstanding review of your recent stay with us here at the Holiday Inn Express Hauppauge. Our team was glad to have you back once again and were excited to see the compliments on their service during your time with us. We pride ourselves on offering the best possible customer service in the area,... More 

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