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BEST WESTERN PLUS Cooperstown Inn & Suites

Certificate of Excellence
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50 Commons Drive, Route 28, Hartwick, NY 13326-9516
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BEST WESTERN PLUS Cooperstown Inn & Suites
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376 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rancho Cucamonga, California
Level Contributor
188 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I am sure the high prices were due to the time I stayed there. It was Hall of Fame weekend which I understand jacking the price up, but I hate when places do this to people because they have you over a barrel. The room we stayed in was a suite that slept 6 but I would consider it more... More 

Was this review helpful? Yes 2
ManagerBWCoop, General Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review

Thank you for staying with us during the National Baseball Hall of Fame Induction Weekend. Yes, this is the tme of year when room rates are the highest. So our readers are not confused... We Do Not Offer A Shuttle to the Hall. That was provided for the special weekend for those who had proper credentials. You did stay in... More 

Bethlehem, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is clean, comfortable and guest friendly. If you are going to Cooperstown for Baseball it is a mile from the Cooperstown Dreams Park. Only minutes from the Baseball Hall Of Fame. The free breakfast is convenient to get up and go.

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagerBWCoop, General Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review

Thank you for staying with us! Happy to hear you found us a comfortable and friendly place to stay. We take pride in providing the best for our guests. More 

Boston, Massachusetts
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

It is dishonest to sell rooms that are inferior to the ones advertised. My family and I were very excited to stay at Best Western for our first trip to Hall of Fame. The reviews are great on this place. HUGE deception from management of this property. They have a lovely main building, I am sure all good reviews are... More 

Was this review helpful? Yes 1
ManagerBWCoop, General Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review

We appreciate it very much that you chose to stay with us. I apologize if we did not meet your expectation. I assure you that our housekeeping standards in our main building are just as superior as in our Lodge building where you stayed. I only wish that if you were so displeased that you would have asked to speak... More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

the staff was excellant. great location top notice hotel.. pool was clean and room was clean... The breakfast was great and food was hot.....Every question i asked the staff about restaurants and activities to do they know the answers...

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagerBWCoop, General Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review

We appreciate your kind comments on your recent stay. We are happy you enjoyed everything we have to offer and that you had the opportunity to use our pool. Our staff loves to assist our guests in the planning visits to area attractions and finding restaurants for lunch and dinner. We look forward to your next visit. More 

Boston, MA
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Welcoming spot after a day at the Hall of Fame. We stayed in the annex building, in a junior suite, since there were 6 of us, including 2 kids. The pool is right next to check-in and looked clean and inviting but we didn't use it. Our room was large and bright with fridge, micro, single cup coffee maker, bar... More 

Was this review helpful? Yes
ManagerBWCoop, Guest Relations Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review

Thank you for taking the time to fill out a Trip Advisor review. It is nice to hear that you enjoyed your visit. Please visit us again when you are in the area. More 

Rio Rancho, New Mexico
5 of 5 stars Reviewed 6 days ago NEW

We couldn't have picked a better place to stay for our week long trip to Cooperstown. The staff is very friendly and accommodating in every way making us feel right at home. They recently renovated the rooms and the bedding is very comfy. The room was immaculate. Breakfast is delicious and they offered various choices each day. We really loved... More 

Was this review helpful? Yes
ManagerBWCoop, Guest Relations Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review

Thank you for taking the time to write such a nice Trip Advisor Review. We are glad you enjoyed your visit. Please come visit us again when you come to Cooperstown. More 

Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed in the annex building of the hotel. It is dark and dreary. Please see the pictures that I posted. The hotel rooms smell horrible. My wife tried to febreeze the rooms to no avail. We are not the first to notice. Please read the prior reviews the comment on the smell as well. The manager states he cannot... More 

Was this review helpful? Yes 3
ManagerBWCoop, General Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review

We take pride in our clean and comfortable accommodations and we have a "Certificate of Excellence" proudly displayed in our lobby that was awarded to us by TripAdvisor this spring. The photos posted obviously were taken just prior to the guest checking out as we would never rent a room to any guest in the condition that these photos show.... More 

Chicago, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here while my son played at the Dreams Park. Clean, friendly staff. Great value. Booking online gave me a ton of flexibility for changing my reservation up to the day before arrival. Only thing missing was an outdoor pool. :) The indoor pool was very clean. Very close to the Dreams Park and there's a grocery store next door.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
ManagerBWCoop, General Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review

We thank you for your kind compliments on our hotel. We strive for perfection in cleanliness and servicing our guests and you appreciated the fact that we provided and met your expectations. We look forward to your next visit. More 

United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel was nice - nice décor, very clean. A little noisy but that is due to so many families in town for little league tournaments. Very convenient to attractions. A bit pricey compared to other areas but within normal range for Cooperstown properties. Continental breakfast could use some attention - everything was cold!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
ManagerBWCoop, General Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review

Thank you for your compliments on our nice clean hotel. Yes, you stayed with us during our peak season and we are the perfect place for families who stay one night or an entire week. Recently we have been trying new items for our complimentary breakfast and getting guest feedback. We mix things up day to day to offer variety... More 

Plainfield, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Foul smell in the bathroom that was not corrected even after the maids cleaned the next day. Also failing battery in the smoke alarm was a nuisance. I was able to replace the battery myself which was obviously easy but at 1:30 in the morning, it's not something that you want to do.

Review collected in partnership with Best Western

Was this review helpful? Yes 4
ManagerBWCoop, General Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review

We are sorry you encountered a problem with smell. Had you made us aware of this problem during your stay we would have gladly checked into it for you. Telling us at check out two days later prevents us from doing so. We take pride in our cleanliness of our hotel and have had many compliments on our housekeeping standards.... More 

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Prices are for 1 room, 2 adults
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