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Holiday Inn Express Cooperstown

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4758 State Highway 28, Hartwick, NY 13326
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Holiday Inn Express Cooperstown
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Holiday Inn Express Cooperstown
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261 reviews from our community

Traveler rating
    75
    115
    51
    12
    8
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106
69
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This was a really nice hotel for the price, the location is not ideal but was only a few minutes by car to main street area, doubleday ball park and the hall of fame. The young man at the front desk was extremely helpful and gave us ideas of places to check out. The negative is that there is no... More 

Was this review helpful? Yes
Jane M, Guest Relations Manager at Holiday Inn Express Cooperstown, responded to this review

Thank you! We really appreciate your feedback about our hotel. Sorry about the location, we are 4 miles from Main Street Cooperstown (where the Hall is) which is as close as we can get due to Village restrictions on chain brands. While it is not perfect, it's a great balance of proximity while being away from the busyness down in... More 

Syracuse, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed in a Double Queen Room. The hotel feels very new. All furnishings were contemporary in style. The rooms were very clean and the bed was very comfortable. The front desk staff were friendly. The complimentary breakfast was decent. Our stay coincided with SUNY Oneonta Graduation so the room rates were fairly high.

Was this review helpful? Yes
Jane M, Guest Relations Manager at Holiday Inn Express Cooperstown, responded to this review

We appreciate your feedback! It is great to see your comments on our new renovated look. We changed everything to a much more modern look in Spring 2014. Yes, unfortunately during our peak season the rates in the area do tend to get higher, which is why we include our breakfast buffet, wireless internet, parking, etc. to give the best... More 

Bailey, CO.
Top Contributor
84 reviews 84 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose this hotel based upon my brother-in-laws recommendation (but we stayed anyway). Good location right on Hwy 28 just outside of Cooperstown, near a shopping center. I used to stay in Holiday Inns all the time for business but, as a rule, they became old and run down. Just basic - no frills. So I was pleasantly surprised when... More 

Was this review helpful? Yes
Jane M, Public Relations Manager at Holiday Inn Express Cooperstown, responded to this review

Thank you so much! It is so wonderful to see your comments about our property. We are just outside the village limits (4 miles, where major brands are permitted) and glad to see that worked well for you. We underwent a massive renovation in Spring 2014 and completely modernized our hotel. We are so thrilled to see you approve of... More 

Auburn, Maine
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here three times in the last six years. It's adequately good especially given the lack of local options, but not impressive. They were renovating the last time we stayed, so it has been spruced up and the breakfast area is all new. Rooms are clean, staff is good. The pool can get crowded in the evening after the Hall... More 

Was this review helpful? Yes
Jane M, Guest Relations Manager at Holiday Inn Express Cooperstown, responded to this review

Thank you for your review! We are so glad to see you have stayed with us a few times over the years. We try our best to give the best overall experience to every guest that stays with us. While our prices are in line with the area hotels; we include amenities such as breakfast, wireless internet, parking etc to... More 

Chadds Ford, PA
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Hotel was convenient to Cooperstown, well maintained, clean. Excellent free breakfast and staff is extremely pleasant and helpful. We asked for advice on dinner and taverns in area. Since it was early in the season, they called to make sure they were open. Went to Brooks BBQ for one dinner and Portobello for another. Brooks was good family restaurant (no... More 

Was this review helpful? Yes
Jane M, Guest Relations Manager at Holiday Inn Express Cooperstown, responded to this review

Thanks! We are thrilled to see you gave us a perfect score. Our goal is to provide the best overall conditions and service. Cooperstown is a rural area so it is helpful to have the front desk help in any way possible. We love to do so! Please visit us again soon. More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 10, 2015 via mobile

Great stay...Front desk staff was very nice and helpful. Room was spacious, with modern decor. Shopping center less than two nlocks from hotel. Breakfast area was well stocked. Overall stay was very enjoyable

Was this review helpful? Yes 1
Jane M, Guest Relations Manager at Holiday Inn Express Cooperstown, responded to this review

We appreciate your feedback! We are especially glad that your experience was overall enjoyable. Our hotel went through a major upgrade in Spring 2014 to a much more modern look. We are glad you approve! Please come visit us again soon. More 

Michigan
Contributor
11 reviews 11 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 10, 2015

If you're planning a trip to the Baseball Hall of Fame, this is the place you'll want to stay. It's less than 10 minutes away by car to the museum, and the view to get there is breathtaking. The rooms are spacious and clean. The pool is surprisingly large with adjoining hot tub. The complimentary breakfast has a good selection... More 

Was this review helpful? Yes 1
Jane M, Guest Relations Manager at Holiday Inn Express Cooperstown, responded to this review

Thank you for your review! We are glad to see we are your first choice when traveling to Cooperstown. We updated the interior of our hotel (including our pool area) as of Spring 2014. Our goal was to provide a much more modern feel with a relaxing lounge area to gather in. Please come see us again! More 

Plainview, New York
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 6, 2015

Large room, clean up to date hotel. Has a pool and workout room . Very close to Cooperstown, and some places to eat. Breakfast was more than adequate . Front desk was very pleasant and helpful. Would book again.

Was this review helpful? Yes
Jane M, Guest Relations Manager at Holiday Inn Express Cooperstown, responded to this review

Thank you! We are so glad to see your feedback. We are happy that our location was a great fit and that our staff was able to help you during your visit. Please come see us again! More 

Senior Reviewer
10 reviews 10 reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed January 2, 2015

Excellent hotel for a short stay with the family. Large room with two queen beds, free breakfast and comfy linen. The bathroom was spacious and modern amenities. We came in late on the evening and the staff was friendly and helpful. Slept comfortable and woke up for the hot breakfast and went over to the hall of fame which is... More 

Was this review helpful? Yes 1
Jane M, Guest Relations Manager at Holiday Inn Express Cooperstown, responded to this review

Thank you for your feedback! We are so glad to see you enjoyed your time with us. We just updated our entire property to a much more modern look this past Spring and we're glad you approve! We hope you will come visit us again. More 

Jersey City, New Jersey
Contributor
15 reviews 15 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 18, 2014

We recently stayed at his hotel for the second time while visiting the Hall of Fame. We had no idea it had been redone and our room was great - very modern and clean! The lobby looked great too, but my only complaint would be that we missed the coziness that it previously had with leather couches and a fireplace.... More 

Was this review helpful? Yes
Jane M, Guest Relations Manager at Holiday Inn Express Cooperstown, responded to this review

Thank you for your wonderful review! Yes, we have traded in the country cabin style for a much more modern, sleek look. We felt it was necessary given the needs of today's travelers, including more power outlets and USB style ones as well. We are glad that you approve! It is always our pleasure to have you and please visit... More 

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