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Red Roof Inn Buffalo - Hamburg

Certificate of Excellence
5370 Camp Road, Hamburg, NY 14075
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Best prices for: 1 room 1 guest
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Red Roof Inn Buffalo - Hamburg
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Red Roof Inn Buffalo - Hamburg
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194 reviews from our community

Traveler rating
    74
    69
    27
    13
    11
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66
38
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Roof Inn Buffalo - Hamburg
See the most recent reviews
New York
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 1, 2013

I was a little unsure about this hotel after reading some of the reviews however was pleasantly surprised to find this hotel was a great choice. It is on the outskirts of buffalo which was a plus for us as we were looking for close but not in buffalo location. It has the new next gen rooms which means they... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear heater5000: Thank you for taking time from your schedule to review our property, as we are always looking to hear guest feedback. We appreciate your comments regarding the overall condition and cleanliness of our newly renovated guestrooms and our strong price / value ratio, which we believe are critical and distinguishing features that sets our property apart from the... More 

Toronto, Canada
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 24, 2013

This hotel doesn't pretend to be more than it is: simple, clean, comfortable, and reasonably priced. Front desk staff are friendly and glad to give you directions to nearby restaurants. Based on other TripAdvisor reviews, we asked for and got a room facing away from the highway. It was very quiet and that made for a great night's sleep.

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear FromTOR: Thank you for taking time from your schedule to review our property, as we are always looking to hear guest feedback. We appreciate your comments regarding the overall condition and cleanliness of our newly renovated guestrooms and our strong price / value ratio, which we believe are critical and distinguishing features that sets our property apart from the... More 

Seattle, WA
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 9, 2013

I stayed here last week in room 105. We originally were in room 107, but upon checking in we discovered the air conditioner wasn't working correctly so they moved us next door. We had a king bed superior room with a fridge and microwave. The fridge was nice, it made keeping beverages in the room easy. Didn't use microwave. The... More 

Was this review helpful? Yes
Dan G, General Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear kittiesnest: Thank you for taking time from your schedule to provide such a detailed review our property. We certainly appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and overall condition and cleanliness of our newly renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from the competition... More 

Iowa
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 9, 2013

Older hotel, but clean and comfortable. Front desk attendant was very friendly and helpful. They even had a print out (with directions) to local eats. The hotel is located right off the I-90 so it's very convenient. Would stay there again if in the area.

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear carter1266: Thank you for taking time from your schedule to review our property. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and overall condition and cleanliness of our newly renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from the competition and generates loyalty to the... More 

Hamilton
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 26, 2013

Frequently stay in Hamburg to visit The Fairgrounds for the casino and the harness races. The location is excellent. The amenities nearby are great . It is very clean and the staff are very friendly. Beckie on the front desk is very polite , helpful and always has a smile for you . It is a great place for us!!

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear BillLiving: Thank you for taking time from your schedule to review our property. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and overall condition and cleanliness of our newly renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from the competition and generates loyalty to the... More 

Washington, Pennsylvania
2 reviews
4 of 5 stars Reviewed May 21, 2013

My husband and I stayed for three nights. Staff at the front desk were very helpful and gave us a room opposite of the highway and second floor to avoid hearing cars. No noise problems other than loud people one night. Room appeared and felt clean, AC worked great. Noticed a few ants in the bathroom but nothing major. Great... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear bllewis: Thank you for taking time from your schedule to review our property, as we always appreciate guest feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our newly renovated guestrooms and our strong price / value ratio, which we believe are critical and distinguishing features that sets our property apart... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2013 via mobile

The price of the room was excellent and the location was perfect. Beckie at the front desk was extremely polite amd helpful. I had guest coming the next day and she arranged it so our rooms were next to each other. The room was generally clean. The molding behind the toliet in the bathroom was coming off the wall and... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear ASwinger: Thank you for taking time from your schedule to review our property, as we always appreciate guest feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our newly renovated guestrooms and our strong price / value ratio, which we believe are critical and distinguishing features that sets our property apart... More 

Swanzey, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2013

The room was comfortable and clean. It is true having a room opposite the highway is best and that a hair dryer is not offered.....but otherwise good for the price. The staff was very helpful and gave us tips on the local area.

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Lionsmouth1974: Thank you for taking time from your schedule to review our property, as we always appreciate guest feedback. We appreciate your comments regarding the overall condition and cleanliness of our newly renovated guestrooms and our strong price / value ratio, which we believe are critical and distinguishing features that sets our property apart from the competition and generates... More 

Buffalo, New York
1 review
2 of 5 stars Reviewed May 18, 2013

Very noisy, bed uncomfortable, no coffee in room, no hair dryer, wifi doesn't work properly and front desk was rude when I called to ask a question! This is just a cheap motel with a brand name on it!! I would not stay again-ever!

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Bob Nicole C: Thank you for taking the time to tell us about your experience at the Buffalo Hamburg Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you experienced during your recent stay with us. Regarding your comments about the lack of in-room amenities, our Superior... More 

Merrimack, New Hampshire
Top Contributor
78 reviews 78 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 13, 2013 via mobile

A one night stay & not our usual chain but price was right. It's an ok place but not great. The bathroom floor wasn't swept. AC unit had mold or mildew on it. Beds were clean. That's about all I can say for it. I'd stay again if I HAD to only.

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Crocmate11: Thank you for taking time from your schedule to review our property, as we find guest feedback to be beneficial to our continued success. Please accept my sincerest apologies for the issues you experienced during your recent stay with us, as our goal is to meet and/or exceed our guest's expectations. In the future, should we fail in... More 

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Amenities