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Red Roof Inn Buffalo - Hamburg

Certificate of Excellence
5370 Camp Road, Hamburg, NY 14075
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Red Roof Inn Buffalo - Hamburg
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Red Roof Inn Buffalo - Hamburg
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216 Reviews from our TripAdvisor Community

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Traveler rating
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    75
    33
    16
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (216)
  • Mar-May only
    (66)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (36)
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There are newer reviews for Red Roof Inn Buffalo - Hamburg
See the most recent reviews
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 28, 2014

I would be wonderful if we could always book into an expensive 5 star hotel but for many that is out of reach. This hotel offers an inexpensive alternative. The room was small but clean and serviceable and the bed was comfortable. The furnishings are on the older side but there is a new flat screen tv. The front office... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Cdnehrider: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property apart... More 

Toronto, Canada
Level Contributor
536 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
4 of 5 stars Reviewed February 16, 2014

It was a very last minute decision to go away for the weekend before the Canadian Family Day and American President's Day holidays, so I was unsure if I would be able to find suitable accommodations. To make it even more difficult, we have a small dog. I checked about 20 hotels in the Buffalo and Niagara Falls NY areas,... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear FlyAtNight: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property apart... More 

TORONTO
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 26, 2014

Awesome, super clean, friendly staff (Sharleen, Cori and Joddy), reasonable rate, convenient and comfortable bedroom i.e., bed, pillows, towels, interior designs, bathroom, etc.Highly recommendable...Definitely, I will come back in this hotel and try their other locations... Cheers, Alfredo E. Galvez

Was this review helpful? Yes 1
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear ALFREDO G: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property... More 

Mississauga, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 11, 2014

We were stranded during the storm last week. We arrived at this hotel only to have been turned down by several other local ones (and also told no one had any vacancies), The front desk team member Sharlene was the one we greeted and told that they did indeed have a room for us. She will forever be our little... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Alice P: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property... More 

Hamburg, New York
1 review
5 of 5 stars Reviewed January 7, 2014

I was stranded during a blizzard and found my way here without a reservation. I was greeted by Sharlene at the front office who couldn't be more accommodating. She set me up with a nice room at a great price without any hassle. She also pointed me in the direction of supplies to ride out the storm. In 5 minutes... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Rs104206: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property apart... More 

Saint Georges, Canada
Level Contributor
96 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed January 5, 2014

We were impressed with the quality of service received from the attendant; she answered to all our questions. The room was clean but small; no coffee maker, no paper tissues, only a chair for the desk. For the price, we were satisfied with this stay.

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear 846Bruno: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property apart... More 

Massachusetts
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 1, 2014

We needed to find a hotel, at a half way point on our trip home, that was "pet friendly". This hotel was not only convenient - easy on and off I-90 - but allowed pets for free! We were greeted by a friendly desk clerk who made room and dinner recommendations. The Waterstone Grill ,which is next door to the... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear jwwarren: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, our Pet-Friendly policy, proximity to area attractions and ease of access from the Thruway and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical... More 

Pittsburgh, Pennsylvania, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 31, 2013

We stayed in a superior king room over the Christmas holiday! The room couldn't have been cleaner! We were greeted at the front desk ByCharlene she helped us get into a room very early in the day! Thanks for the great stay see you next year! This was the first time that I have seen the new Decor , and... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Todd P: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property... More 

Mayville, New York, United States
Level Contributor
85 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 26, 2013

my parents and i stayed there after going to my cousin's for christmas dinner. the room was very clean. the staff was also very helpful in giving recommendations where to go for breakfast this morning. the only real draw back is that they should have told us to stay on rte. 20 instead of giving us directions on how to... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Francie C: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from the competition and generates... More 

Brantford, Canada
1 review
3 of 5 stars Reviewed December 2, 2013

Stayed at the Red Roof Inn on November 29 with my spouse after a hockey game. Arrived at hotel around 1045pm had the very farthest hotel room from main desk which was fine as we could drive down there. As soon as we arrived in room to prepare for bed and used the toilet for the first time as soon... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Apple1989: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. Please accept my sincerest apologies for the plumbing issues that occurred during your recent stay with us, as complete guest satisfaction is our goal. I will be sure to discuss your experience with our staff members to ensure we are... More 

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