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Red Roof Inn Buffalo - Hamburg

Certificate of Excellence
5370 Camp Road, Hamburg, NY 14075
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Best prices for: 1 room 1 guest
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Red Roof Inn Buffalo - Hamburg
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Red Roof Inn Buffalo - Hamburg
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194 reviews from our community

Traveler rating
    74
    69
    27
    13
    11
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66
38
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Roof Inn Buffalo - Hamburg
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Wadesville, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed September 5, 2013 via mobile

When we arrived, the bathroom had not been cleaned, urine on toilet seat and long black hairs in the tub. That was after we figure out the room barely fits the bed with very little room to walk around, no fridge, no microwave, no blow dryer, just a bed and tv with very few channels. At least the bed was... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear tlovesims: Thank you for taking the time to tell us about your experience at the Buffalo Hamburg Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you experienced during your recent stay with us, as the housekeeping items noted are certainly within our control. Regarding your comments... More 

Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed September 4, 2013

My sister and I stayed a night after going to a concert in Buffalo (only about 15 mins away). Staff was very nice here (Becky (I believe was her name) at the front desk was so sweet and helpful, offering directions and restaurant recommendations). Room was pretty standard, nothing too glamorous and was located on opposite side of the Thruway,... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Kate O: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from... More 

Cleveland, Ohio
Top Contributor
62 reviews 62 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 31, 2013 via mobile

Reserved this hotel based on the reviews on trip advisor. I had only stayed at red roof inns maybe once or twice over the years but it was a good decision. Rooms were 100% smoke free and excellent location to buffalo bills stadium. There were plenty of restaurants in the area..chain (like McDonalds and denny's) and local restaurants. There was... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear TERESSA M: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel's 100% Smoke Free Program , proximity to area attractions and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2013

Just traveling through for the night. At check in Cori was very helpful; ready with restaurant recommendations for dinner which we enjoyed. Went back to the room and were able to order a movie right from our TV (flatscreen) and proceeded to enjoy our evening. Check out with Tina was a breeze. We shall return soon.

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Crazyonhere: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from the... More 

Hamilton, Canada
Top Contributor
124 reviews 124 reviews
73 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed July 29, 2013

The hotel is clean and recently updated. Front desk service was very friendly. Coffee and tea available at the front desk. Wifi worked fine. LCD tv with cable & HBO etc. We are not light sleepers so the noise from the highway was ok for us, but could be a problem.

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear HojasRojas: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and property amenities which we believe are critical and distinguishing features that sets our property apart from the competition and... More 

Allentown, Pennsylvania
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 28, 2013

Stayed here for a family gathering. Serviceable hotel, rooms recently updated. Offers coffee and tea throughout the day, a nice feature. No continental breakfast. This rating applies for odd-numbered rooms only - that's the side of the hotel facing away from the Thruway. The even-numbered rooms overlook the Thruway with only a moderate berm between you and the highway. No... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear rdcuff: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from the competition and generates loyalty... More 

Lexington, Virginia
Top Contributor
135 reviews 135 reviews
23 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed July 21, 2013

The best price we could find in the area. It was well worth it. The room was clean and beds were soft, though I wish they were queens. No real lobby or breakfast of any kind, so that was a shortcoming. Right next to NY State Thruway with easy and quick access to Buffalo and even Niagara Falls (about 20-30... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear BobH22: Thank you for taking time from your schedule to review our property, as we are always looking to hear guest feedback to improve our operation. We appreciate your comments regarding the overall condition and cleanliness of our recently renovated guestrooms, our strong price / value ratio and our friendly and efficient staff, which we believe are critical and... More 

San Diego, California
Top Contributor
74 reviews 74 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed July 18, 2013

We stayed there during our Niagara Falls tour. We didn't have much time to look for other hotels so we decided to stay here based on other reviews. But it wasn't a pleasant stay. We had to stay on the ground floor rooms and smells are every where. The carpet was dam. No lock in the bathroom. I asked the... More 

Was this review helpful? Yes 2
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear tanzir26: Thank you for taking the time to tell us about your experience at the Buffalo Hamburg Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service and a strong price / value ratio; therefore your feedback is very... More 

Davison, Michigan, United States
2 reviews
5 of 5 stars Reviewed July 8, 2013

I had a great visit at the Red Roof Inn, thought it might be noisey July 4th weekend. Once that door was shut it was so quiet. I like the remodeling, had the Superior King Room, Very Nice!! Only draw back--wireless signal was very weak. My room was in the middle of the hotel. Had this experience before, they need... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Mary L: Thank you for taking time from your schedule to review our property. We certainly appreciate your comments regarding the overall condition and cleanliness of our recently renovated Superior King rooms, which many of our guest's upgrade to based on in-room features that sets these rooms apart from the standard room types and generates loyalty to the Red... More 

Montpelier, Vermont
Top Contributor
68 reviews 68 reviews
17 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed July 7, 2013

We felt well-received by the friendly and solicitous desk clerk, who suggested a room adjacent to a covered area where we could keep our motorcycle out of the rain. OK for the bike, and we did manage to get a good night's rest, but our ground-floor room (which appeared to be built on a slab) was damp and musty smelling... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear CarolDM1900: Thank you for taking time from your schedule to provide such a detailed review our property. We certainly appreciate your comments regarding the hotel staff's level of service and proximity to area attractions, which we believe are critical and distinguishing features that sets our property apart from the competition and generates loyalty to the Red Roof Inn brand.... More 

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Amenities