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Red Roof Inn Buffalo - Hamburg

Certificate of Excellence
5370 Camp Road, Hamburg, NY 14075
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Red Roof Inn Buffalo - Hamburg
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Red Roof Inn Buffalo - Hamburg
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208 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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  • Japanese first
  • Portuguese first
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English first
  • All months
    (208)
  • Mar-May only
    (66)
  • Jun-Aug only
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There are newer reviews for Red Roof Inn Buffalo - Hamburg
See the most recent reviews
Mayville, New York, United States
Level Contributor
85 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 26, 2013

my parents and i stayed there after going to my cousin's for christmas dinner. the room was very clean. the staff was also very helpful in giving recommendations where to go for breakfast this morning. the only real draw back is that they should have told us to stay on rte. 20 instead of giving us directions on how to... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Francie C: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from the competition and generates... More 

Brantford, Canada
1 review
3 of 5 stars Reviewed December 2, 2013

Stayed at the Red Roof Inn on November 29 with my spouse after a hockey game. Arrived at hotel around 1045pm had the very farthest hotel room from main desk which was fine as we could drive down there. As soon as we arrived in room to prepare for bed and used the toilet for the first time as soon... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Apple1989: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. Please accept my sincerest apologies for the plumbing issues that occurred during your recent stay with us, as complete guest satisfaction is our goal. I will be sure to discuss your experience with our staff members to ensure we are... More 

Springfield, Vermont
1 review
5 of 5 stars Reviewed November 11, 2013

The room was very clean,people very friendly. Not my first Red Roof stay. They live up to expectations on a clean room and friendly service. The interstate is close by but its convenience easy on and off. just wish i could of spent more time there.

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear samoyedssmileing: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, ease of access from the Thruway and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart... More 

Columbus, Ohio
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 10, 2013

My husband and I stay there when visiting family in Hamburg NY and we have seen a big improvement over the last few years. Rooms are cleaner, staff is very friendly and helpful and never a problem with noisy. We have stayed in a couple other locations, but did not compare to this one at all. The present staff should... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Riggen19: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property apart... More 

Asheville NC
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 17, 2013

Room was neat and clean. Staff was polite and friendly. We spent two nights. We left our Kindle Fire's in a drawer and when we called, staff promptly went and found them; then called us to let us know they were there. On the next business day they mailed them USPS and we received them two days later. They went... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Pat Wayne F: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from the competition and... More 

Indianapolis, Indiana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed October 15, 2013

My family and I stayed here over Labor Day weekend while in Hamburg for a family reunion. We reserved 2 rooms next to each other on this particular stay. The noise level during the night was untolerable. We were on the second floor and on the other side of the building some of the guests were using the ledge railing... More 

Was this review helpful? Yes 1
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear lgalley123: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. Please accept my sincerest apologies for the handling of the noise issues that occurred during your recent stay with us, as complete guest satisfaction is our goal. I will be sure to review my expectations with our staff members to... More 

Pittsburgh, PA
Level Contributor
98 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed October 13, 2013

While my experiences with Red Roof Inns are become less consistent, I was pleased to have an excellent stay at the one in Hamburg. The gentlemen who checked me in was very friendly. As a result of other Tripadvisor reviews, when I made my reservation online I requested second floor so as to avoid moisture and a particular side of... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear coasterlink: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and ease of access from the Thruway and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features... More 

Bethlehem, Pennsylvania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 6, 2013 via mobile

Plusses: the bed was very comfortable, flat screen tv was great i also like the power strip built into the night stand so i could easily charge my electronics, the shower had good water pressure Minuses: the bathroom was small and needs to be updated the toilet is low and very close to the wall you here a lot of... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear SkaeGottz: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the overall condition and amenities associated with our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from the competition and generates loyalty to the Red Roof Inn... More 

Mississauga
Level Contributor
55 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed September 16, 2013

We live in Fort Erie and go to most games. Once a year we make an outing of it and go with a group. This is an excellent location. You meet fellow football fans from both teams and can exchange in friendly conversation in the parking lot outside your room. The staff (Cori and Becky) have everything under control and... More 

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear bflojim: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from the... More 

Kayuta Lake
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed September 14, 2013

Room was clean, bed was comfortable, staff was great. The only reason I did not rate the property higher is that the concrete was old and corroding around the door to our room and the color scheme (tan and brown) made the room seem dingy. We got a king bed in the standard room and it was a tight fit.

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear KathyWalt: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our 100% Smoke Free Program, which we believe are critical and distinguishing features that sets our property apart from... More 

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