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Red Roof Inn Buffalo - Hamburg

Certificate of Excellence
5370 Camp Road, Hamburg, NY 14075
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Best prices for: 1 room 1 guest
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Red Roof Inn Buffalo - Hamburg
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Red Roof Inn Buffalo - Hamburg
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198 Reviews from our TripAdvisor Community

Traveler rating
    75
    70
    28
    14
    11
See reviews for
68
40
25
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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  • All months
    (198)
  • Mar-May only
    (66)
  • Jun-Aug only
    (46)
  • Sep-Nov only
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    (36)
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There are newer reviews for Red Roof Inn Buffalo - Hamburg
See the most recent reviews
Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 11, 2015

The stay was rather pleasant except a few problems one it surrposed be new rooms but what I got was new rugs and a flat screen tv second a trucker driver was their also for what I was told a reefer truck called and complained about the noise and surprisingly the truck driver came as moved it which is a... More 

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Scott S: Thank you for taking time from your schedule to review our property. We appreciate your constructive feedback regarding your overall experience relative to the value perception we have created for our guests. In regards to your comments relative to our rooms, please note that the recent renovation for our Inn included new carpeting, drapes, mattress / box... More 

Ladson, South Carolina
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

My wife and I have stayed here on and off for the past two months. Service is good, the rooms are clean and the price is right. Staff is very helpful and accommodating. Close to the NYS Thruway. If they had breakfast the place would be perfect.

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Pat - Kim F: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and ease of access from the Thruway and overall condition, cleanliness and strong price/value relationship of our recently renovated guestrooms, which we... More 

Hamburg
1 review
4 of 5 stars Reviewed January 28, 2015

The hotel have convenient communication, it near some restaurants(like MacDonald), car rental and supper market. the room is spacious, service is good. I checked in at mid-night and checked out early in the morning, staff was very nice.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear 698zhangy: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and services and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart... More 

Marlborough, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 11, 2015

I stay at Red Roof Inns all year long typically 20-30 stays a year. Generally, I find them to be updated, have fairly decent amenities and the staff to be gracious. Never once in all my year of staying at them have I had to ask for housekeeping to come and clean my room. On my most recent stay of... More 

Was this review helpful? Yes 1
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Gale_Golden: Thank you for taking the time to complete an on-line review of our property. I sincerely appreciate your constructive comments regarding your recent stay at the Red Roof Inn Buffalo - Hamburg. Please accept my sincerest apologies for the overall experience, as clearly we failed to meet your expectations. As we discussed during our recent telephone conversation, there... More 

Bemidji, MN
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

Easy on & off interstate, pets welcome, awesome staff, especially Sandi. Adjacent to a great place to eat. Perfect place to stay for reasonable prices. Check out the eternal flames waterfall, if you have the time, very cool!

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear C_Hag333: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and ease of access from the Thruway, our Pet-Friendly policies and overall condition, cleanliness and strong price/value relationship of our recently renovated guestrooms, which we... More 

Erie, Pennsylvania
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 5, 2015

First time visit to welcome 2015 at Hamburg Gaming. Snowstorm all afternoon and evening , with excellent check in , Sandi , who was helpful with local info questions. Room was larger than some others I have stayed in and was clean with decent size fridge , microwave , and desk area. Will stay again , probably in January.

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Regis S: Thank you for taking time from your schedule to review our property, as we always strive to exceed our customer's expectations. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our... More 

US
1 review
5 of 5 stars Reviewed December 31, 2014

Room was great, Matress was comfortable. I believe Cori checked me in and she was amazing, very friendly. Rug looked a little old, but for the price it shouldnt mater since everything else was spotless and clean. Very convienient parking, close to your room. Best value hotel in the southtowns. Small rooms (regular King) but very comfortable.

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear David A: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 22, 2014

Welcoming and friendly - accommodating when we asked for additional pillows. Room and bath were clean but the carpet was dull and we thought a bit soiled. Perhaps not but the newer renovated RedRoofs have a simulated wood floors and it "seems" cleaner. Cori said in. Year or so perhaps. Our third time staying here and the Waterstone was pleasant.

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Dave R: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and restaurants and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 5, 2014

I had to be in the area for a couple of days and booked a room here. The room was clean, beds and pillows very comfortable. Shower was hot. New flat screen T.V. The front desk lady who checked me in was very,very, nice, and the lady who checked me out also was great. Next time I need to be... More 

Was this review helpful? Yes 1
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear john5275: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We appreciate your comments regarding the hotel staff's level of service and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from... More 

St. Catharines
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 23, 2014

My husband and I were stranded in Hamburg due to the ridiculously wicked snowstorm this week and were lucky enough to get a room at this hotel. The staff were FANTASTIC in trying their best to make sure everyone was safe. At one point the snow slid off the roof and landed at our doorstep making it impossible for us... More 

Was this review helpful? Yes 4
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear HIK: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We appreciate your comments regarding the hotel staff's level of service provided during the most recent snow disaster that our community recently experienced, as it certainly put a strain on everyone involved. Fortunately, we are... More 

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