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Red Roof Inn Buffalo - Hamburg

Certificate of Excellence
5370 Camp Road, Hamburg, NY 14075
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Red Roof Inn Buffalo - Hamburg
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Red Roof Inn Buffalo - Hamburg
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209 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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  • Portuguese first
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English first
  • All months
    (209)
  • Mar-May only
    (66)
  • Jun-Aug only
    (57)
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There are newer reviews for Red Roof Inn Buffalo - Hamburg
See the most recent reviews
Toronto, Ontario, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed only 2 days here, but were very pleased with the lovely room, helpful & friendly staff. We were delighted with the 100% Smokefree rooms and the Green options regarding housekeeping. It was so quiet that we slept in until 11 a.m. with no problem! We didn't use the in-room coffee, the microwave or the safe, but the mini-fridge... More 

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear CarolynKing: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and ease of access from the Thruway, our Smoke Free room policy and overall condition, cleanliness and strong price/value relationship of our recently renovated guestrooms,... More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I spent $108.00 to stay for one night. To our dismay our room offered No coffee maker, the TV service provider had only 4 channels. No TNT or USA networks. Our room was on the second floor and it was very noisy through the night and early the next morning with children and their parents talking, laughing,... More 

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear LillyLpn: Thank you for taking the time to tell us about your experience at the Buffalo Hamburg Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the disruption in Television service, which was caused by the storms in the area, as our system is based on satellite reception. Unfortunately,... More 

Ohio
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 29, 2015

We decided to stay here because of the TripAdvisor ranking, and it was close to our destination. The staff was very friendly and helpful and overall it was a very nice stay. The room size was a little smaller than I expected. Not much room to move around, if someone was sitting at the desk. You couldn't get around them... More 

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear TheresaD8: Thank you for taking time from your schedule to provide such a detailed review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and ease of access from the Thruway and overall condition and cleanliness of our recently renovated guestrooms, which we believe are... More 

Pa
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed May 26, 2015

My wife and were in Hamburg New York over the Memorial Day weekend and were surprised that there were virtually no Motel rooms available in the area. We finally found a room at the Red Roof Inn. We usually don’t stay at these kinds motels, as we prefer motels that have interior corridors. We decided to give it a try... More 

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Skibuddy: Thank you for taking time from your schedule to provide such a detailed review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, the amenity package associate with our Superior King rooms and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and... More 

South Lebanon, Ohio
2 reviews
3 of 5 stars Reviewed May 26, 2015

Stayed here for 3 nights over Memorial Day Weekend. Got exactly what was expected. The room was clean, minus a stain in the tub. Doesn't have the flair of an upscale hotel, but it is conveniently located just south of Buffalo and an easy trip to Niagara Falls. Would stay here again if I was in the area.

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Ryan F: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and ease of access from the Thruway and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing... More 

Indianapolis, Indiana
Level Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 21, 2015

Great place to stay, I can park my truck! The room was great, bed just right, the wi-fi works great, good towels and water pressure. Sandy is always friendly, She'll make you feel right at home. Nothing bad about this hotel, It does face I-90 so ask to stay on the front side of the hotel.

Was this review helpful? Yes 1
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear DonCheeks: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and ease of access from the Thruway and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features... More 

Hopkinton, Massachusetts, United States
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 14, 2015

I stayed here one night on my way back home from a trip from Chicago to Boston. Check in was easy, staff was very nice, gave me a room away from the highway, which was quiet and quite spacious. I didn't it ice, however that the carpet was not properly vacuumed, there were some stuff on the floor that should... More 

Was this review helpful? Yes 1
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Dave M: Thank you for taking the time to complete an on-line review of our property. I sincerely appreciate your constructive comments regarding your recent stay at the Red Roof Inn Buffalo - Hamburg. Please accept my sincerest apologies for the overall experience, as clearly we failed to meet your expectations relative to our Housekeeping service. I will make... More 

Erie, Pennsylvania
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 30, 2015

Have stayed here since the initial stay past New Year's eve. As with previous stays , noted that Sandy , as always , was very helpful in giving other guests information on local venues for a meal , shopping , and plain old sightseeing. Like to have coffee and chat , so have been able to verify my notes here.... More 

Was this review helpful? Yes 1
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Regis S: Once again, thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. As previously noted, we appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and ease of access from the NYS Thruway, which we believe are critical and distinguishing features that sets our... More 

Rochester, New York
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 29, 2015

Stayed here for 3 nights. A very nice room at quite a good price. Quiet in spite of being next to the highway and everything was neat and orderly in the room. The heat worked well which is always important. One mark off because the bed spread had a couple of old stains on it but otherwise all was well.

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear David_NY_USA: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We appreciate your detailed comments regarding the strong price / value relationship of our recently renovated guestrooms which we believe to be both critical and distinguishing benefits that sets our property apart from the competition... More 

Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 21, 2015

I have been all over Buffalo, NY looking for the right place to stay and couldn't have found a more helpful and courteous person than the front desk in Sandra Friend. I was very appreciative of her help.

Was this review helpful? Yes 1
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Chad5972: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We appreciate your comments regarding the hotel staff's level of service, which we believe is a critical and distinguishing feature that sets our property apart from the competition and generates loyalty to the Red Roof... More 

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