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Red Roof Inn Buffalo - Hamburg

Certificate of Excellence
5370 Camp Road, Hamburg, NY 14075
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Red Roof Inn Buffalo - Hamburg
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Red Roof Inn Buffalo - Hamburg
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216 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (216)
  • Mar-May only
    (66)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (36)
All months
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW

This place is where we stop as a family to break up a long drive to Massachusetts. The hotel is updated, very clean, and reasonable. It's in a good location- where you don't worry to leave your car full of stuff over night.

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WV
1 review
3 of 5 stars Reviewed 1 week ago

Adding motel. Not enough towels. Not enough pillows. Comforters need swapped out as there were some stains. No hairdryer. But semi quiet, even though right next to thru way. clean enough for a travel stop.

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GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear vanadaar: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. Please accept our sincerest apologies for the issues you experienced during your recent stay with us, as the Housekeeping items noted are certainly within our control. In regards to your comments relative to in-room amenities, you may want to consider... More 

Leadville, Colorado
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Attempted to stay here although the odor in the room was so offensive we weren't there ten minutes, staying at excellent hotel next door. The windows do not open. So fresh air was out. Staff very nice. Too bad. I don't know what the source of the odor was. The room was crowded and dark. No revisit considered here.

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GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Von K: Thank you for taking the time to tell us about your experience at the Buffalo Hamburg Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you... More 

Jersey City, New Jersey
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here after using Priceline. At first I was worried because I find red roof inn to be hit or miss. The front desk was very polite. Our room was better than I expected, beds were comfortable. The bathroom was also fine. Great A/C unit which was important since it was hot as can be. Over all nothing to... More 

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GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear runnerchicknyc: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We sincerely appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing... More 

Lexington, Virginia
Level Contributor
146 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here a few years ago and came back when visiting the area again....still the best deal in town. You won't get breakfast or any other frills here, but you will get a clean comfortable room for a decent price. Bed was comfy and everything worked. Room was small and rather plain but we had no problems and the... More 

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GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear BobH22: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation, especially from a returning customer. We sincerely appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we... More 

Lake Winola, Pennsylvania
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Room was not great! Bedspread had very obvious stains. Pillows were rock hard. Water was hard. Even though checkout was noon at 10 am the staff came banging on the door to get out. Not a quiet knock with a "housekeeping" announcement but a full fist BANG BANG BANG on the door. I understand the hotel was booked for a... More 

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GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Suzanne K: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We appreciate your detailed comments regarding the hotel staff's level of service and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property... More 

GTA, ONTARIO, CANADA
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great place to sleep for the night -or two. Clean, tiny, but has all you need. No frills, but you can get stuff at the reception if you ask (e.g. razor, toothpaste...). Beds are comfy. It's near the lake and you can get some surprisingly good sunrise/sets shots. Climate control is amazing too. My room had a broken safety latch,... More 

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GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear mellofellow: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We sincerely appreciate your comments regarding the overall condition and cleanliness of our recently renovated guestrooms, our strong price / value perception and convenient location relative to area attractions, which we believe are critical and... More 

Ottawa, Canada
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The stay in the hotel although short was very pleasant. Friendly knowledgeable staff, room and the bathroom (tub and shower) were extremely clean and the bed linen were fresh . Free wifi. Great restaurant is walking distance from the Inn. Highly recommends the Inn. Room rate was very resasonnable.

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Denis C: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We sincerely appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and... More 

Berkeley Springs, WV
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed here at least 6 times in the past year - from one day to one week. The front desk staff has been friendly and accomodating - my special request location always been honored. The rooms are clean and comfortable. I usually travel with my little dog - he enjoys the hospitality too - excited to see everyone for... More 

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Panorama_at_the_Peak: Thank you for taking time from your schedule to review our property, as we continuously seek out constructive feedback to improve our operation. We appreciate your comments regarding the hotel staff's level of service, our Pet-Friendly policy and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our... More 

Janesville, Wisconsin
Level Contributor
65 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The last time we stayed here a year ago our room was quite large... this time it seemed to be half the size and we paid the same price. This time, we only stayed for two nights, last time we stayed for three nights. I don't know if that's what the difference was, or the fact that we didn't check... More 

Was this review helpful? Yes
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear GBPackerFan4evah: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property apart from the competition and generates... More 

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