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All 7 Hamburg hotels

Red Roof Inn Buffalo - Hamburg

2.0 of 5 Hotel   |   5370 Camp Road, Hamburg, NY 14075
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Red Roof Inn Buffalo - Hamburg
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74%
Ranked #2 of 7 hotels in Hamburg
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
jaysfirstwife Hamburg, New York
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149 people have reviewed this hotel

Traveler rating
    60
    48
    20
    10
    11
See reviews for
59
27
14
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Hamburg, New York
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had to stay at a motel for almost a week waiting to get into our apartment. Since we have a dog we are limited to where we can stay. Was pleased that we chose red roof inn...great motel for the money. Clean room and a great staff. Would definitely stay again.

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear jaysfirstwife: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms, our strong price / value perception and our Pet Friendly policy, which we believe are critical and distinguishing features that... More

Hadley, New York, United States
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 12, 2014

This was my first stay at a Red Roof and based on this experience it won't be my last. Look, this place was VERY basic and no frills but very clean and the bed was very comfortable. The staff was friendly and accommodating. If want a coffee maker or iron and board, call the desk, they will bring it to... More

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Roger A: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property... More

Minot, North Dakota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

I would like to pay this lady a great compliment! Her name is Sharlne and she is truly a wonderful lady. She has really made staying at the red roof Inn hamburg a pleasant stay. Great customer service skills are so important to keeping a business successful and she has done just that. Because of Sharlene I would recommend this... More

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Melissa b: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service which we believe is critical and a distinguishing feature that sets our property apart from the competition and generates loyalty to the Red Roof Inn brand. I will... More

Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 28, 2014

I would be wonderful if we could always book into an expensive 5 star hotel but for many that is out of reach. This hotel offers an inexpensive alternative. The room was small but clean and serviceable and the bed was comfortable. The furnishings are on the older side but there is a new flat screen tv. The front office... More

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Cdnehrider: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property apart... More

Toronto, Canada
Top Contributor
284 reviews 284 reviews
33 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed February 16, 2014

It was a very last minute decision to go away for the weekend before the Canadian Family Day and American President's Day holidays, so I was unsure if I would be able to find suitable accommodations. To make it even more difficult, we have a small dog. I checked about 20 hotels in the Buffalo and Niagara Falls NY areas,... More

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear FlyAtNight: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property apart... More

TORONTO
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2014

Awesome, super clean, friendly staff (Sharleen, Cori and Joddy), reasonable rate, convenient and comfortable bedroom i.e., bed, pillows, towels, interior designs, bathroom, etc.Highly recommendable...Definitely, I will come back in this hotel and try their other locations... Cheers, Alfredo E. Galvez

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear ALFREDO G: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property... More

Mississauga, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 11, 2014

We were stranded during the storm last week. We arrived at this hotel only to have been turned down by several other local ones (and also told no one had any vacancies), The front desk team member Sharlene was the one we greeted and told that they did indeed have a room for us. She will forever be our little... More

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Alice P: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property... More

Hamburg, New York
1 review
5 of 5 stars Reviewed January 7, 2014

I was stranded during a blizzard and found my way here without a reservation. I was greeted by Sharlene at the front office who couldn't be more accommodating. She set me up with a nice room at a great price without any hassle. She also pointed me in the direction of supplies to ride out the storm. In 5 minutes... More

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Rs104206: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property apart... More

Saint Georges, Canada
Top Contributor
51 reviews 51 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 5, 2014

We were impressed with the quality of service received from the attendant; she answered to all our questions. The room was clean but small; no coffee maker, no paper tissues, only a chair for the desk. For the price, we were satisfied with this stay.

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear 846Bruno: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing features that sets our property apart... More

Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed January 1, 2014

We needed to find a hotel, at a half way point on our trip home, that was "pet friendly". This hotel was not only convenient - easy on and off I-90 - but allowed pets for free! We were greeted by a friendly desk clerk who made room and dinner recommendations. The Waterstone Grill ,which is next door to the... More

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear jwwarren: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, our Pet-Friendly policy, proximity to area attractions and ease of access from the Thruway and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical... More

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Additional Information about Red Roof Inn Buffalo - Hamburg

Also Known As:
Red Roof Hotel
Red Roof Hotel Hamburg
Red Roof Inn Hamburg
Hamburg Red Roof Inn
Address: 5370 Camp Road, Hamburg, NY 14075
Location: United States > New York > Hamburg
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Buffalo - Hamburg 2*
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