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All 7 Hamburg hotels

Red Roof Inn Buffalo - Hamburg

2.0 of 5 Hotel   |   5370 Camp Road, Hamburg, NY 14075
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Red Roof Inn Buffalo - Hamburg
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Ranked #2 of 7 Hotels in Hamburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
698zhangy Hamburg
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185 reviews from our community

Traveler rating
    73
    64
    25
    12
    11
See reviews for
65
36
24
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hamburg
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel have convenient communication, it near some restaurants(like MacDonald), car rental and supper market. the room is spacious, service is good. I checked in at mid-night and checked out early in the morning, staff was very nice.

Review collected in partnership with Easytobook.com

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Marlborough, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stay at Red Roof Inns all year long typically 20-30 stays a year. Generally, I find them to be updated, have fairly decent amenities and the staff to be gracious. Never once in all my year of staying at them have I had to ask for housekeeping to come and clean my room. On my most recent stay of... More 

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GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Gale_Golden: Thank you for taking the time to complete an on-line review of our property. I sincerely appreciate your constructive comments regarding your recent stay at the Red Roof Inn Buffalo - Hamburg. Please accept my sincerest apologies for the overall experience, as clearly we failed to meet your expectations. As we discussed during our recent telephone conversation, there... More 

Bemidji, MN
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Easy on & off interstate, pets welcome, awesome staff, especially Sandi. Adjacent to a great place to eat. Perfect place to stay for reasonable prices. Check out the eternal flames waterfall, if you have the time, very cool!

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GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear C_Hag333: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and ease of access from the Thruway, our Pet-Friendly policies and overall condition, cleanliness and strong price/value relationship of our recently renovated guestrooms, which we... More 

Erie, Pennsylvania
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time visit to welcome 2015 at Hamburg Gaming. Snowstorm all afternoon and evening , with excellent check in , Sandi , who was helpful with local info questions. Room was larger than some others I have stayed in and was clean with decent size fridge , microwave , and desk area. Will stay again , probably in January.

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GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Regis S: Thank you for taking time from your schedule to review our property, as we always strive to exceed our customer's expectations. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our... More 

US
1 review
5 of 5 stars Reviewed 4 weeks ago

Room was great, Matress was comfortable. I believe Cori checked me in and she was amazing, very friendly. Rug looked a little old, but for the price it shouldnt mater since everything else was spotless and clean. Very convienient parking, close to your room. Best value hotel in the southtowns. Small rooms (regular King) but very comfortable.

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GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear David A: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our recently renovated guestrooms and our strong price / value perception, which we believe are critical and distinguishing... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 22, 2014

Welcoming and friendly - accommodating when we asked for additional pillows. Room and bath were clean but the carpet was dull and we thought a bit soiled. Perhaps not but the newer renovated RedRoofs have a simulated wood floors and it "seems" cleaner. Cori said in. Year or so perhaps. Our third time staying here and the Waterstone was pleasant.

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GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Dave R: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and restaurants and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property... More 

Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 5, 2014

I had to be in the area for a couple of days and booked a room here. The room was clean, beds and pillows very comfortable. Shower was hot. New flat screen T.V. The front desk lady who checked me in was very,very, nice, and the lady who checked me out also was great. Next time I need to be... More 

Was this review helpful? Yes 1
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear john5275: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We appreciate your comments regarding the hotel staff's level of service and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from... More 

St. Catharines
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 23, 2014

My husband and I were stranded in Hamburg due to the ridiculously wicked snowstorm this week and were lucky enough to get a room at this hotel. The staff were FANTASTIC in trying their best to make sure everyone was safe. At one point the snow slid off the roof and landed at our doorstep making it impossible for us... More 

Was this review helpful? Yes 3
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear HIK: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We appreciate your comments regarding the hotel staff's level of service provided during the most recent snow disaster that our community recently experienced, as it certainly put a strain on everyone involved. Fortunately, we are... More 

Mackinaw City, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

I was traveling a long distance alone and needed a room for a night. I arrived after dark and was nervous as to if I had made the correct decision to stay here. The desk clerk was very efficient and nice. I had planned to visit a park nearby in the morning to find a geocache. I asked about the... More 

Was this review helpful? Yes 1
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear MaryAnn M: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and overall condition and cleanliness of our recently renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 10, 2014 via mobile

stayed here on saturday night using free certificate while driving through buffalo and front desk staff were not really welcoming and got in the room amd looks ok until we got in the bathroom and toilet did not look cleaned, there looked like dead bugs underneath and internet did not work which the guy in the front desk could have... More 

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GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Alex S: Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. Please accept my sincerest apologies for the Housekeeping and WIFI issues encountered during your recent stay with us, as complete guest satisfaction is our goal. Recently we upgraded some hardware within our WIFI system, which seems to have caused... More 

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Additional Information about Red Roof Inn Buffalo - Hamburg

Address: 5370 Camp Road, Hamburg, NY 14075
Location: United States > New York > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Buffalo - Hamburg 2*
Number of rooms: 108
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Also Known As:
Red Roof Hotel Hamburg
Red Roof Inn Hamburg
Hamburg Red Roof Inn

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