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Holiday Inn Express Suites Hamburg

Certificate of Excellence
2.5 of 5
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3565 Commerce Place, Hamburg, NY 14075
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Holiday Inn Express Suites Hamburg
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Ranked #1 of 7 Hotels in Hamburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
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157 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice clean hotel. Reasonably prices, especially considering breakfast is included. Breakfast doesn't disappoint with many choices. Kid friendly. Stayed with a group of college friends - convenient to many restaurants.

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Hamilton, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 19, 2015

We have been to this hotel about four times now and it is the best one in the area. The price is fairly reasonable for a nice, clean hotel with GREAT staff. We had a small noise issue (guests in the hotel not the hotel itself) and the hotel was MORE than accommodating and took care of us. We stay... More 

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Toledo
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2015

We called in advance to see if we would be able to do early check-in as we have 2 young children that still take naps. The hotel was fantastic and had our room ready to go and the hotel staff was extra helpful at Check-in! Thank you Bonnie and Brittany! The room was very spacious and clean. The hotel looks... More 

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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2014

The hotel is a bit of a drive from the Canadian boarder but rooms were clean and service was friendly. Best "free" hotel breakfast I've ever had. It's about 30-40 min drive to the military road outlet shopping. Great night stay for my family of 4 with young kids. My ONLY complaint is the indoor pool was too cold to... More 

Was this review helpful? Yes 1
Oakville
Contributor
14 reviews 14 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 16, 2014

Stayed here 1 night after the Bills vs Packers Game. The staff were excellent. I arrived early Sunday morning and had asked if it would be possible to get my room early. They checked their system and checked me in at 10am before game time. Awesome! Staff are friendly and eager to help! Hotel is close to the stadium, restaurants... More 

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Atlanta, Georgia
Contributor
18 reviews 18 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 24, 2014

I was one of the unfortunate guests to get stranded at this hotel during the Buffalo area snow storm in November. But in reality, we were all very fortunate that we got stuck at THIS particular hotel. The staff worked tirelessly over the 5 days that I was there. One gentleman shoveled the sidewalks at least 4x per day so... More 

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Belgrade, Montana
Top Contributor
148 reviews 148 reviews
42 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 20, 2014

The hotel looks relatively new. The room was clean and bed very comfortable. The staff is very friendly. Breakfast bar is standard fare. Eggs are yuck! The hotel is convenient to good dining. Nice place to stop when passing through.

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Woodstock, Canada
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 14, 2014

Stayed for 2 nights on a business trip, The hotel was very good overall. Our room had a slight odor (someone may have been smoking in the room previous to our stay), but it was clean and in good repair. The staff here are EXCELLENT. Very good friendly service. I forgot my shirt in the room and the front desk... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

Easy access to the New York Thruway. Great breakfast...Restaurants within minutes. Room clean and comfortable. Staff eager to help you can order from area restaurants. Movie theaters not too far. I would stay here again. In fact I have 28 times.

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Clifton Park, New York
Top Contributor
50 reviews 50 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 30, 2014

From the staff to the accommodations. Very appreciative to the hospitality of the staff, from the minute we walked in to check out the next day. The GM and Front Desk staff were so kind. Very welcoming. I consider customer service #1 importance in traveling. Perfect for families, business traveler and teams.

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