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All 7 Hamburg hotels

Holiday Inn Express Suites Hamburg

2.5 of 5 Hotel   |   3565 Commerce Place, Hamburg, NY 14075
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Ranked #1 of 7 hotels in Hamburg
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Julianna T Indianapolis, Indiana
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125 people have reviewed this hotel

Traveler rating
    74
    37
    9
    1
    4
See reviews for
51
37
7
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Indianapolis, Indiana
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This was our first stay at a Holiday Inn Express, and found this particular hotel experience to be a pleasant surprise as we didn't know what to expect. Our room was clean and well-designed and felt spacious. The breakfast was better than most off-the-interstate hotel offerings, the pool was pleasant, and the staff were very friendly and accommodating. If we... More

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Hamburg, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Due to a sprinkler pipe break in our condo we went to this Holiday Inn Express. That was on January 8th. We just checked out today, March 28th. The staff couldn't have been nicer. We had a nice clean room and great breakfast. Everyone was so nice to us and did everything possible to make our stay enjoyable. I can't... More

Was this review helpful? Yes 2
Erie, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I Travel to Hamburg ever week for work and the Holiday Inn Express is the only place to stay in Hamburg The staff is very nice and very helpful they always go out of there to make sure your stay with them is wonderful. The rooms are well Maintained and CLEAN. I plan on bring my family for a weekend... More

Was this review helpful? Yes 2
Hamburg, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I found this hotel to be a very good choice for our stay.The hotel was very well kept,the management and staff very courteous and friendly,and the breakfasts most enjoyable.The staff here could not do enough to make our stay as enjoyable as possible. I would come back here time and time again.They really went out of their way to do... More

Was this review helpful? Yes 2
Tampa, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you so much for the wonderful stay at your lovely hotel! Your housekeepers are wonderful and maintained my room daily and then some! The breakfast is yummy and I liked your cinnamon rolls, but you need donuts because I love them!!! lol The front desk people are very helpful in guiding me around the area! Very friendly and cleanest... More

Was this review helpful? Yes 2
North Collins, New York
1 review
1 of 5 stars Reviewed 4 weeks ago

We have been here for a couple months due to water damaged house. Our room has blood on walls, still there. Finding bugs on the walls in corners. Keep getting blood stained sheets. Spider web that has been there since we got here and still there. Housekeeping is not the best. Washer is $3/load. Dryer is $3/load. Dryer doesn't dry.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Suites Hamburg, responded to this review

Dear Nikki B, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager... More

Niagara Falls, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just traveling around New York, and came across this hotel right off the thruway. It is kept up very well, and very clean. Breakfast was good, and it was just of Holiday Inn Express Standards. Rooms were spacious. I would recommend, and I would definitely stay again

Was this review helpful? Yes 1
Dunrobin
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 17, 2014

The hotel room was great. It was a spacious king room with an enormous bathroom. We asked for suggestions for take out and were given some flyers. The person at the front desk encouraged us to register for the IHG rewards club which we used for the rest of our trip. It really speeded up the reservation process. Pretty much... More

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Fairport, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2014

For a number of reasons this pretty good motel is overpriced, not the least of which is the lack of easy to read, accessible signage. As Pelosi might say, YOU GOTTA FIND IT BEFORE YOU CAN STAY THERE! If you're thinking you'll drive by it and see it.....you probably won't. It sits way back behind other properties and is barely... More

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Columbus, Ohio
Top Contributor
71 reviews 71 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 12, 2014

I always stay here when in the Hamburg. Staff is GREAT. Rooms are very nice, clean & comfortable, Nichole always takes care of us & that's why we come back every year! My only 'complaint' (and not at all anything to do with this property) is the HIE breakfast in general - I wish this brand had a better selection... More

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Additional Information about Holiday Inn Express Suites Hamburg

Also Known As:
Holiday Inn Express Suites Hamburg Hotel Hamburg
Holiday Inn Express Suites Hamburg Hotel
Holiday Inn Hamburg
Address: 3565 Commerce Place, Hamburg, NY 14075
Phone Number:
Location: United States > New York > Hamburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Hamburg 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites features 84 quest rooms and suites, and is an interior corridor hotel conveniently located off I-90 at exit 57 in Hamburg, NY. This Hamburg, New York hotel is the ideal location for business and leisure travelers alike. This Hamburg hotel is situated just a short drive from Buffalo/Niagara tourist attractions, shopping malls, sporting venues, colleges and universities. Attractions include: America's Fair, Fairgrounds Gaming & Raceway, The Agri-Center, Ralph Wilson Stadium - Home to the Buffalo Bills, Downtown Buffalo / Canada, HSBC Arena - Home to the Buffalo Sabres and Buffalo Theatre/Nightlife District just to name a few.If you are planning a business or social function, we offer one meeting room accommodating up to 30 people. Let our professional sales staff plan and execute your function right down to the last detail.Additional hotel amenities include: Express Start breakfast bar, business center, high-speed Internet access, indoor heated pool, fitness room, dry-cleaning services and free parking. We look forward to your stay at the Holiday Inn Express Hotel & Suites where it is always our pleasure to serve you! ... more   less 
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