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Holiday Inn Express Suites Hamburg

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3565 Commerce Place, Hamburg, NY 14075
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1 room 1 guest
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Holiday Inn Express Suites Hamburg
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174 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Any
English first
  • All months
  • Mar-May only
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New York
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked several rooms for our son's wedding. Nicole the GM was outstanding. Her customer satisfaction skills have apparently been instilled to all staff members. We were never told "no" to any request. Minor issues found were immediately addressed and in a friendly, professional way. Whenever, we interacted with staff they only wanted to know if they could help in any... More 

1 Thank firemedic16
Poland, United States
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 27, 2015

Beautiful hotel inside & out. Rooms are decorated nicely, clean & comfortable. We were in town for a wedding, got back to the hotel 1:30 am. Was well lit, inside & out. Felt safe. Breakfast was good, & we used the express check out, just left the key. Great place would definitely stay again.

1 Thank Sheri M
Fort Wayne, Indiana
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 25, 2015

Seems like a new hotel that is very clean and comfortable. Not far from great places to eat, either walking or short drive into town. I was upgraded to a corner room with windows on two walls, for that I appreciate the hotel staff. Thank You!

1 Thank Gary J
Erie, Pennsylvania
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 21, 2015

This was one of my best stays at a chain hotel in a year! I arrived early, 11:00 am, the front desk said they did not think a room was ready, I told them I would wait in the breakfast area for a while ( I was meeting a friend that day). By the time I went to the car... More 

1 Thank skip w
Level Contributor
622 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 411 helpful votes
4 of 5 stars Reviewed August 5, 2015

My friend and I stayed here for one night when visiting my family who live in Hamburg. First time here. It was clean, new looking, bright and the hotel staff were very nice. The room was nice and the breakfast options were good. Fruit, eggs, bacon, cereal, low fat Greek yogurt and I believe a waffle machine. No complaints other... More 

1 Thank mwooduk
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

Easy on easy off highway. Room is always clean and staff very helpful. Breakfast spread has an option for everybody including my peanut allergic daughter. :) We already booked our hotel for our return trip from Maine in August. Thanks!

1 Thank jermnmary
Cleveland, OH
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 24, 2015

We stayed here before crossing into Canada to see the Falls and attend the Shaw festival. The hotel is right off I90, and the trip to our destination in Canada the next day took less than an hour. The hotel was clean and pleasant. Checking in and out went quickly and smoothly. Breakfast was satisfactory. We expected a pleasant stay,... More 

1 Thank GEOHCleveland_OH
Utica, New York
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 10, 2015

Our daughter is a student at SUNY Fredonia, which has a Lil Sibs weekend. We didn't want to drop off the young one, travel home and then go back in one weekend. We tried other, closer hotels but weren't thrilled. This one, however, was great! The staff directed us to a great local pizzeria and were friendly and efficient. Totally... More 

Thank Beth E
Toronto, Canada
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 9, 2015

This hotel is clean and staff is friendly and nice. Conventient location. Even though I am not really a breakfast person, breakfast was good. Just a quick stop in, but nothing negative to say. Holiday Inn has yet to let me down.

1 Thank Kat562
Level Contributor
134 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed July 7, 2015

Nice staff, clean rooms, great breakfast and location make this our annual go to when we visit. With a pool and exercise room, it has everything you need for a comfortable stay. Near I90 and not far from Route 75 onto the Buffalo Skyway, and the Harbors and bridges to Canada, really make the location super.

Thank FrankDiB
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Dining (8)
Hotel & grounds (5)
Room/suite (10)
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Bathroom (8)
Pool/beach area (4)
Other (6)

Management photos: Courtesy of the property manager

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Room/suite (19)
Bathroom (2)
Pool/beach area (5)
Dining (7)
Business center/function rooms (2)
Hotel & grounds (7)
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