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Super 8 Hamburg

2.0 of 5
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5442 Camp Road, Hamburg, NY 14075
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Super 8 Hamburg
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Ranked #5 of 7 Hotels in Hamburg
A recent review
3 of 5 stars Reviewed November 20, 2013
John L Ottawa
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162 reviews from our community

Traveler rating
    28
    48
    43
    23
    20
See reviews for
55
32
18
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (162)
  • Mar-May only
    (35)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (27)
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There are newer reviews for Super 8 Hamburg
See the most recent reviews
Rochester, New York, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2013

I had a most pleasant experience staing at the SUPER 8 in Hamburg, NY. I was travelling through Western NY and decided to stop before going any further west. My GPS said there was a Super 8 close by , so I decided to stay. To my surprise, I was greated so warmly by the manager. He accomodated me very... More 

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gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

dear Anthony, We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we hope your next visit will be even more pleasant one. we hope to see you again soon! sincerely Mac Champaneri More 

Orleans, Vermont
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 3, 2013

Due to weather I had to cancel a reservation. Website said I could cancel before 6PM day of arrival. At 3PM I called to cancel and was told by a rather surly individual (who later identified himself as the "General Manager") that I could only cancel 24 hrs in advance. When told the website clearly said otherwise he suddenly had... More 

Was this review helpful? Yes 1
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

Dear Bejee, We apologies the error made for the 6pm cancelation policy, after we review the policy it has been noted that the 6pm cancelation police did not conform with the reservation policy. This has been corrected. Your business is very important and we hope you return in the future, sincerely, Mac Champaneri. More 

Hamburg
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 30, 2013

the manager at this location was very helpful. I called him with an odd request prior to visiting and he was very nice and helped me immensely. I would definitely stay at this location. clean, comfortable rooms met my expectations. Situated in a safe area with many restaurants close by. Not too far from Hamburg Casino.

Was this review helpful? Yes
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

we are very appreciated for your positive feedback, and we glad that your stay was excellent. we'll do our best when you come back in our hotel. sincerely, mac champaneri. More 

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