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All 7 Hamburg hotels

Super 8 Hamburg

2.0 of 5 Motel   |   5442 Camp Road, Hamburg, NY 14075
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Super 8 Hamburg
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Ranked #4 of 7 hotels in Hamburg
A recent review
4 of 5 stars Reviewed June 21, 2013
Catherine F Coconut Creek
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  • Reviews (130)
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130 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
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English first
There are newer reviews for Super 8 Hamburg
See the most recent reviews
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 5, 2013 via mobile

Our first room's sink did not drain. The second room had mold growing at the ceiling and in the shower. The shower head was cracked and sprayed water everywhere along with a half used shampoo. I would not stay here.

Was this review helpful? Yes
gmsuper8hamburg, Front Office Manager at Super 8 Hamburg, responded to this review

Please accept our apologies for your stay, not being up to your expectation. we'll lookforword the problem that you had. We extremely sorry for that inconvenience. We at the super 8 hotel strive to make every stay comfortable and to each guest's expectation. thank you for bringing your concern to us, so we can rectify any problems for the future. More

Niagara Falls
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 30, 2013 via mobile

I didn't want to pay over $300 for 2 nights. Coming from Ontario.. Our stay here was horrible. We were here for a tournament. We were gone all day. We come back to find our room door not shut. Thank god our things were still there!!! Our dirty towels were gone and no fresh ones were in the bathroom. We... More

Was this review helpful? Yes
gmsuper8hamburg, Front Office Manager at Super 8 Hamburg, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. sincerely. mac chanpaneri More

Sao Paulo, SP
Top Contributor
63 reviews 63 reviews
60 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed May 29, 2013

The rates the hotel is a big deal,the others is more expensive. Rooms spacious,bath is clean,the shower work fine. Breakfast is work,waffles,bagel,bread,juice,milk,oatmeal. Internet work. Staff need communicate better,in my check in I said : I pay in cash ok. The front desk said:OK In my check out the same front desk was charged my credit card,is a joke.

Was this review helpful? Yes
gmsuper8hamburg, Front Office Manager at Super 8 Hamburg, responded to this review

Thank you for your response to TripAdvisor. Your comments will help us in areas that we need work in. We hope you will stay with us again. More

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 23, 2013

We don't usually stay at Super 8 motels, but most other places were full. The room was clean, cheerful bedspreads, good TV, quiet. The breakfast was typical and adequate. The desk clerk gave very good directions and was very helpful. Could use some updating.

Was this review helpful? Yes
gmsuper8hamburg, Front Office Manager at Super 8 Hamburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

1 review
3 of 5 stars Reviewed May 23, 2013

Motel was adequate but not special. Bathroom needed to be updated and cleaner. Staff was friendly but did not communicate well.

Review collected in partnership with Super 8

Was this review helpful? Yes
gmsuper8hamburg, Front Office Manager at Super 8 Hamburg, responded to this review

I am sorry to hear that about the bathroom. we recently renovated bathrooms. we'll try to make your stay enjoyable in future. mac chanpaneri More

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Additional Information about Super 8 Hamburg

Address: 5442 Camp Road, Hamburg, NY 14075
Location: United States > New York > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Hamburg 2*
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Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
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