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All 7 Hamburg hotels

Super 8 Hamburg

2.0 of 5 Motel   |   5442 Camp Road, Hamburg, NY 14075
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Super 8 Hamburg
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Ranked #4 of 7 Hotels in Hamburg
A recent review
4 of 5 stars reviewed 1 week ago
ScarboroughMirror Toronto, Canada
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151 reviews from our community

Traveler rating
    28
    46
    36
    22
    19
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53
30
16
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
Top Contributor
165 reviews 165 reviews
23 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked it as part of our shopping trip. Decent breakfast provided. Staff at check in were very understand. When we reached there, they could not find our reservation but still gave us the room key . They mentioned that they will call Hotels.com and figure it out with them.

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Roulette, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 24, 2014

Phone was dusty Trash was in desk drawer Bathroom light was almost dead Blankets had holes Not again

Review collected in partnership with Super 8

Was this review helpful? Yes 1
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

We are extremely sorry for the inconvenience caused; your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. The improvements needed to be made in the room have already been taken care of. Sorry More 

Casco
2 reviews
3 of 5 stars Reviewed October 19, 2014

The room was rather small; it did not have a flat screen TV. The worst part was the smell--cover-up smoke smell in the hallway & in our "nonsmoking" room.

Review collected in partnership with Super 8

Was this review helpful? Yes
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

We are very sorry for the inconvenience caused; your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As for the smell, maintenance did check your room after your departure and commercial air freshener was used to get rid... More 

Gibsonia
Contributor
18 reviews 18 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 19, 2014

This hotel is OK. The beds were great, but the rooms and halls could really stand an overhaul. The fitness room is next door in the Quality Inn. The treadmill shook and rattles. I was ready to escape at any moment. The breakfast at the Super 8 was very disappointing. The basket that holds the Super 8 famous cinnamon rolls... More 

Review collected in partnership with Super 8

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gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

We are very sorry for the inconvenience caused; your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As for the breakfast, we dont offer bagels, biscuits or english muffins anymore unfortunately. Im sorry again, hope to make your... More 

Toronto
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 13, 2014

Stayed here for one night, overall it was sufficient for what we wanted it for which was a place close to Ralph Wilson Stadium to see a Buffalo Bills game. It was an 8 minute drive roughly to the Stadium from here which was great. PROS - close to Ralph Wilson Stadium - close to some restaurants (McDonald's, Arbys, Wendy's... More 

Was this review helpful? Yes
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

Thank you for taking time in submitting this survey, we apologize for the inconvenience caused. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. After your leave, maintenance did check your room the fixed the door, and behalf... More 

New Fairfield Ct
2 reviews
3 of 5 stars Reviewed October 7, 2014

The room was clean but very run down with cracks in the shower tiles and stains on the curtains. The entry hallway smelled like smoke and there were even some ciggarete butts in the stairwell. You could smell the smoke in the room as well but not as bad. The bed was fairfly comfortable and when we asked for extra... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

Thank you for taking time in submitting this survey, we apologize for the inconvenience caused. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thank you. More 

Jacobs Creek, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 6, 2014

Only reason we checked into this hotel was because of the availability of a crib. I double checked when I made the reservations. When I checked in they said they would get the crib set up ASAP, that was at 1:30 in the afternoon. At 8 we still didn't have a crib & when I called the desk the said... More 

Review collected in partnership with Super 8

Was this review helpful? Yes 1
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

Thank you for taking time in submitting this survey, we apologize for the inconvenience caused. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I would also like to apologize in behalf of our hotel guest who had... More 

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Additional Information about Super 8 Hamburg

Address: 5442 Camp Road, Hamburg, NY 14075
Location: United States > New York > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Hamburg 2*
Number of rooms: 54
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