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Super 8 Hamburg

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5442 Camp Road, Hamburg, NY 14075
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Super 8 Hamburg
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219 Reviews from our TripAdvisor Community

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Oakville, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I always stayed at the super 8 hotel in different town, when we are in Hamburg-NY we stayed this super 8 for couple night. everything was good, neat and clean the room. i was there for my business trip and stay was become so much comfortable.

Helpful?
1 Thank patrick h
gmsuper8hamburg, Manager at Super 8 Hamburg, responded to this review

Dear Valued Guest, Thank you for your stay and thank you for taking our survey. I'm glad you stay with the Super 8 brand and chose our Super 8 when you came to Buffalo. I am also glad you were super satisfied with your stay and found the service and the rooms met your demanding standards. I'm happy we could... More 

Tobyhanna, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

we checked in the hotel around 10am, we know that check in time is 3pm but we got there early and its good things that they checked us in. we like the room and the breakfast fast next morning. everything was smooth and easy.we'll come back again.

Helpful?
1 Thank morgan n
gmsuper8hamburg, Manager at Super 8 Hamburg, responded to this review

Dear Valued Guest, Thank you for coming to our hotel and filling out our survey. I'm so glad we were able to check you in early and help you out. It is rare we are able to do that for a guest. I'm also glad our service,rooms and breakfast was to your liking. We look forward to you coming back... More 

Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in a king on 2nd floor near stairway. Not noisy, but no elevator. Exterior Door 4 did not lock so didn't need a key, but didn't feel fully secure. Glass in sidelight was very broken also. Room was very spacious with room for dog crates. Overall room seemed clean other than mold on shower tiles and toilet appeared to... More 

Review collected in partnership with Super 8

Helpful?
1 Thank Margaret S
gmsuper8hamburg, Manager at Super 8 Hamburg, responded to this review

Dear Valued Guest, Thank you for your patronage and answering our survey so honestly. Sorry we have no elevator. Its just that we are such a small place we do not have the room or budget for one. I have informed maintenance about door 4 not locking and the shattered light so they may be fixed. The door lock may... More 

Alexandria Bay, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

i checked in this month, hotel was fine and staff was friendly. breakfast was good as well. and the most good part is bed was very comfortable. i will definitely recommended this hotel, and for sure we'll come back again. thank you.

Helpful?
1 Thank curtis s
gmsuper8hamburg, Manager at Super 8 Hamburg, responded to this review

Dear Valued Guest, Thank you so much for your patronage and for filling out our survey. Thank you also for telling us we have done a good job. People don't do that often enough. I'm glad the hotel was satisfactory and you found the beds most comfortable. You are most welcome to stay with us at anytime and hopefully our... More 

Hamburg, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

i stayed there last week of the December and my stay was very good. very good staff and bed was very comfortable with less expensive room rate. we will definitely come back again.breakfast was good as well.

Helpful?
1 Thank harris p
gmsuper8hamburg, Manager at Super 8 Hamburg, responded to this review

Dear Valued Guest, Thank You for your stay and taking the time to fill out our survey. Thank you also for such a glowing review. It is nice to hear when we have done a good job. We would love to have you return and offer you even better service next time. Thank you again for filling out the review... More 

Panton, Vermont
Level Contributor
99 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed December 27, 2015

I booked a room for my kids when they were traveling out to visit relatives. The heater in the room didn't work. They were given some advice to get the heater working but nothing helped. They were then offered a different room but it was quite late and they had unpacked and showered there already. The person at the desk... More 

Helpful?
1 Thank merry_vermont
gmsuper8hamburg, Manager at Super 8 Hamburg, responded to this review

Dear Valued Guest Reservationist, Thank you for taking the time to fill out our valuable survey. We are so sorry to hear about the trouble your kids had with the heat during their stay. I am glad to hear our Front Desk people did everything in their power to rectify the situation. The space heater came from our back room,... More 

Littleton, Colorado
1 review
3 of 5 stars Reviewed November 25, 2015

We booked with Sam's Club tvl and paid in advance. Upon checking in the Mng. stated we had to pay him directly which i did to get into the room then, had to spend the first 2 hrs between Sam's and the Mng. getting things straight. I felt this was an unecessary inconvenice, Upon check out I requested a receipt... More 

Review collected in partnership with Super 8

Helpful?
Thank stanleyc317
gmsuper8hamburg, Manager at Super 8 Hamburg, responded to this review

Dear Valued Guest, Thank you for your recent stay and for taking the time to fill out our online survey. I'm terribly sorry for the inconvenience you suffered due to the confusion upon check-in. Each day there are more and more travel sites on the net. Some have you pay them and then they pay us and others just make... More 

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