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All 7 Hamburg hotels

Super 8 Hamburg

2.0 of 5 Motel   |   5442 Camp Road, Hamburg, NY 14075
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Ranked #4 of 7 Hotels in Hamburg
A recent review
3 of 5 stars reviewed 2 weeks ago
Richard M Mulberry
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155 reviews from our community

Traveler rating
    28
    47
    38
    22
    20
See reviews for
53
31
17
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Mulberry
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff helpful, rooms clean but with many stains/ cracks in plaster. some room lighting didn't work and was not repaired when requested. snow removal was fair at best. heater/ tv /refrigerator worked. bed ok. you get what you pay for and the AAA rate was cheap..... this is tempered by have paid three times as much for rooms in a... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. we will work on it as you prefer and also we are sorry for that stain problem we took care of it as we got to know about this.again thank you so much for our online survey and your kind business. Sincerely,... More 

Bailieboro, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 1, 2015

Nice and clean and good value for the money. Would definitely recommend to friends. Free HOT breakfast would be better, but would revisit if in the area.

Review collected in partnership with Super 8

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gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

Thank you for taking the time to complete our online survey, it is always a pleasure to receive a great feedback. Your satisfaction is very important to us. We will try our best to maintain our standards and do best in future. sincerely mac champaneri More 

1 review
1 of 5 stars Reviewed December 22, 2014

This hotel would only be given one star. To begin it is difficult to find the lobby of the Super 8, From the road you see the Quality Inn sign as well as the Super 8, but upon driving in there is no sign to assist you in finding the lobby, it is actually between the two hotels just looks... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

We are extremely sorry for the inconvenience caused; your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. mac champaneri More 

Toronto, Canada
Top Contributor
165 reviews 165 reviews
23 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed December 12, 2014

Booked it as part of our shopping trip. Decent breakfast provided. Staff at check in were very understand. When we reached there, they could not find our reservation but still gave us the room key . They mentioned that they will call Hotels.com and figure it out with them.

Was this review helpful? Yes
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

Thank you for taking the time to complete our online survey, it is always a pleasure to receive a good feedback. Your satisfaction is very important to us. We will try our best to maintain our standards and do best in future.thank you once again. mac champaneri More 

Roulette, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 24, 2014

Phone was dusty Trash was in desk drawer Bathroom light was almost dead Blankets had holes Not again

Review collected in partnership with Super 8

Was this review helpful? Yes 1
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

We are extremely sorry for the inconvenience caused; your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. The improvements needed to be made in the room have already been taken care of. Sorry More 

Casco
2 reviews
3 of 5 stars Reviewed October 19, 2014

The room was rather small; it did not have a flat screen TV. The worst part was the smell--cover-up smoke smell in the hallway & in our "nonsmoking" room.

Review collected in partnership with Super 8

Was this review helpful? Yes
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

We are very sorry for the inconvenience caused; your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As for the smell, maintenance did check your room after your departure and commercial air freshener was used to get rid... More 

Gibsonia
Contributor
18 reviews 18 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 19, 2014

This hotel is OK. The beds were great, but the rooms and halls could really stand an overhaul. The fitness room is next door in the Quality Inn. The treadmill shook and rattles. I was ready to escape at any moment. The breakfast at the Super 8 was very disappointing. The basket that holds the Super 8 famous cinnamon rolls... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

We are very sorry for the inconvenience caused; your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As for the breakfast, we dont offer bagels, biscuits or english muffins anymore unfortunately. Im sorry again, hope to make your... More 

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Additional Information about Super 8 Hamburg

Address: 5442 Camp Road, Hamburg, NY 14075
Phone Number:
Location: United States > New York > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Hamburg 2*
Number of rooms: 54
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