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Super 8 Hamburg

2.0 of 5
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5442 Camp Road, Hamburg, NY 14075
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1 room 1 guest
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Super 8 Hamburg
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189 Reviews from our TripAdvisor Community

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Traveler rating
    29
    52
    52
    27
    29
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65
40
20
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (189)
  • Mar-May only
    (40)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (27)
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Woodstock, New York
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

The first night I arrived there was no hot water, I had to take a cold shower the following day. Also the bed was so uncomfortable that I couldn't get a good nights sleep any of the 4 nights I was there, for breakfast it was also disappointing all I wanted was coffee and it too was cold and leftover... More 

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Upton, Massachusetts
1 review
2 of 5 stars Reviewed 6 days ago NEW

The plumbing made a noise from our room and we could loudly hear the plumbing from other rooms. This hotel looked very rough and worn through out the entire bldg.

Review collected in partnership with Super 8

Was this review helpful? Yes
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

We are extremely sorry for the inconvenience caused; your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. sincerely mac champaneri More 

Sherrard, Illinois
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was one of the better kept Super 8 facilities that we have used. Rooms were very clean and bathroom facilities had newer plumbing than other Super 8 motels we have used. There was, unfortunately, a problem with the breakfast. It was obvious that there was not a specific person hired to monitor the needs of the breakfast area.... More 

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gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

Dear Patty. thank you for taking the time to complete our online survey. we'll take your suggestion and to manage it up as soon as possible. we appreciated your business and concern about our hotel. we also thank full that you enjoyed at our place and we sure that we will do our best. More 

Chicago, IL
Level Contributor
81 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed July 24, 2015

We stayed here on our way to Watkins Glen and just needed a place to sleep and shower. That's what were were looking for and that's what we got. The place is in need of updating. They were painting the entire building when we were there, but it really needs a lot more than paint. Remember what you are paying... More 

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gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

Dear Kevin Thank you for taking the time to complete our online survey. we did paint whole hallway and we also paint the out side of the building, our lobby area and we also upgrade the tvs in each room. so I am sure when come back again you will not have the trouble on your next trip. we will... More 

Columbus
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 20, 2015

This property needs to be torn down and the staff needs to be changed ASAP. Plaster coming off the walls in our room with mold and the staff said they are remodeling. I said the room shouldn't have been rented it was a health hazard and she said they couldn't move us because the hotel was booked. But gave us... More 

Review collected in partnership with Super 8

Was this review helpful? Yes 1
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

Please accept our apology from our team, and we are very sorry that we couldn't make your stay comfortable. we'll be working on that issue and give a big effort not to happened again. sincerely, we did make the all correction in side the room. we will take your suggestions to improve our business more and more. sincerely Mac Champaneri. More 

2 reviews
2 of 5 stars Reviewed July 13, 2015

We booked this room based on the price, so we knew it wouldn't be perfect but we still expected clean. Bathroom had mold on the shower curtain, layers of dirt on the hair dryer, I don't even know what was on the shower nozzle, broken fixtures, along with no exhaust fan. Didn't see any bugs but there was a constant... More 

Was this review helpful? Yes
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

We are extremely sorry for the inconvenience caused; your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. The improvements needed to be made in the room have already been taken care of. We have been experiencing power outages... More 

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