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Quality Inn

3.0 of 5
5440 Camp Road, Hamburg, NY 14075
Hotel amenities
Quality Inn
Ranked #6 of 7 hotels in Hamburg
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43 reviews from our community

    Trip type
Traveler rating
    4
    3
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    12
    16
Date Rating
Hollsopple, Pennsylvania, United States
1 review
1 of 5 stars Reviewed April 7, 2013

My husband stayed there overnight on a trip to NY and have to say the floors in our room could not have been swept for quite awhile. There was a lot of dried mud as if construction works had stayed in the room and it came off their shoes along with pieces of paper and crumbs. We're not talking something... More

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Brooklyn, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed March 25, 2013

WTH! Let me begin, before I tear down this hotel, I do wanna say the staff was great. They were pleasent and professonal. Now to the drama. When I started walking to my room. The hallways STINKED. The hallways smelled like CIGARS or something. It was the worse smell. I had to go to the store and by air freshener.... More

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G M, General Manager at Quality Inn, responded to this review
March 28, 2013

Thank you for taking the time to review our property. I am pleased that you thought are staff was professional & pleasant, however, I was disappointed to hear about your experience on your recent stay. I apologize for the unacceptable housekeeping service you received. I will follow up your concerns to the department supervisor to make sure similar occurrences do... More

Travelers are raving about these Hamburg hotels

Buffalo, New York
2 reviews
5 of 5 stars Reviewed March 22, 2013

Came to visit my daughter. The hotel welcomed me with smiling faces & friendly staff. Desk clerks offered me ideas & directions of places to eat or to kill time while my daughter was working. These beds are great, such a peaceful sleep. Greated by housekeeping as I passed by and when they came by to clean the room. Breakfast... More

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G M, General Manager at Quality Inn, responded to this review
March 28, 2013

Glad to hear you enjoyed your stay with us. It is very motivating for our staff to hear positive reviews. Please refer us to you friends & family. Thank you for staying with us. More

Buffalo, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 7, 2013

My girlfriend and I stayed for the weekend a couple weeks ago. We had a great time at the event in their bar Hideaway's. The room was very clean and the beds are amazingly the most comfortable bed I had ever slept in. Breakfast was very nice and the hot items were changed daily so you didn't eat the same... More

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See 2 more reviews by William C for Hamburg
G M, General Manager at Quality Inn, responded to this review
March 14, 2013

Glad to hear you enjoyed your stay with us. It is very motivating for our staff to hear such a positive review. Please refer us to you friends & family. Thank you for staying with us. More

Buffalo, New York
1 review
4 of 5 stars Reviewed February 24, 2013

Room was clean, the staff was awesome and very helpful. just a all around good experience.I would recommend this place to anyone. There was good food at the bar. And the overall experience was good. We went there for a party at the bar with a couple of friends and family and had a great time.

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G M, General Manager at Quality Inn, responded to this review
February 26, 2013

Thank you for your review. It's great to hear positive feedback from our guest. Hope you will choose us again and please refer us your family and friends. More

Rochester, New York, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 16, 2013

In a perfect world, my room would have been on the first floor, but I'm able bodied, so I sucked it up. My room was clean, the towels were decent sized and absorbent. The bed was great. The restaurant was convenient and just fine if you like bar food (I do). WiFi worked fine and I was able to work... More

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Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 10, 2012

Wow what an awful experience. The internet didn't work at all Friday Dec. 7th 2012 was spent trying to breath some fresh air. Don't ever stay on the first floor especially if you have asthma. After having the heat on the non- smoking room smelled liked a cigar bar. What a stench The bathroom was moldy. Never ever we will... More

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 1, 2012 via mobile

The only thing bad about this place was the food in the bar areA I'm still sick from food poisoning it ruined the bills game for me I could eat or drink but other wise I thought the hotel was clean and perfect for the bills.

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Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 23, 2012 via mobile

The bad: Slightly tired, a little grubby in the corners, the sketchiest WFi I've ever experienced (no signal then decent signal, then decent signal but with a connection error) and no wired Internet in the rooms. Since I picked the place on parking and free Internet this isn't good The good: comfortable bed and the best shower head/pressure I've had... More

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rochester
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 28, 2012

I rate it average as that's what my impression was. Though a little dark and dreary and used looking it was definitely livable and I would stay again. The breakfast was good. The staff though not rude did not display an outwardly friendly attitude which could have made the mood a little nicer. A little work and this could be... More

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Additional Information about Quality Inn

Address: 5440 Camp Road, Hamburg, NY 14075
Region: United States > New York > Hamburg
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Suites Swimming Pool
Hotel Style:
Ranked #6 of 7 hotels in Hamburg
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Quality Inn
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