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All 7 Hamburg hotels

Quality Inn

3.0 of 5 Hotel   |   5440 Camp Road, Hamburg, NY 14075
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Ranked #7 of 7 Hotels in Hamburg
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71 reviews from our community

Traveler rating
    6
    6
    24
    15
    20
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19
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11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Buffalo, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

I typically stay at this hotel every other month for a few days. The front desk staff is always pleasant & helpful. My room although outdated is always clean and the beds are the best sleep I ever get when I'm away from my own. Housekeepers always smile & say hello. Breakfast, its free but its better than a continental.... More 

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G M, General Manager at Quality Inn, responded to this review

Thank you so much for your positive review. We have started a turnover with new staff so we are in hopes of a great transition for 2015. We look forward to seeing you again. More 

Pittsburgh, Pennsylvania
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 27, 2014

We had a horrible experience with this hotel. The room itself was adequate though the bathroom was subpar. The shower was uneven and the bottom was cracked. Housekeeping did not clean the sink or make up both beds. The staff was disorganized upon checkin. Worst part was we had items stolen out of our room and the hotel staff refused... More 

Was this review helpful? Yes 3
Wilton, Connecticut
Senior Contributor
23 reviews 23 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 22, 2014 via mobile

Not worth it - skip this hotel. It was football weekend - so wasn't expecting four stars but certainly not this. Rooms are dirty - a good vacuum is needed. Get this house keeping only made one bed??? Will never ever stay here again. Good thing - polite staff.

Was this review helpful? Yes 1
Wasaga Beach, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 2, 2014

Where is the Quality Inn? Quality Inn has been one our preferred accomodations. We arrived at this hotel to find it was attached to a Super 8. Parking was very inconvienient and there was no elevator to bring your bags to the room. We had to carry our four bags 2 flights to our room. The room seemed to be... More 

Was this review helpful? Yes 2
G M, General Manager at Quality Inn, responded to this review

I extend my own apologies for the inconvenience this problem has caused you. It is apparent that we need to train our weekend hskp help more thoroughly. More 

Lancaster, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 27, 2014

I've stayed at several Hamburg area hotels, and this hotel is easily the worst. The hotel itself is pretty run down- the hallways smell, the bathrooms are not vented and they've caused mildew in the bathrooms and the rooms themselves. The worst part of my stay was that the live band in the attached bar/restaurant kept me up past 2am... More 

Was this review helpful? Yes 1
Hamilton, Canada
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 2, 2014 via mobile

Seemed out dated. But say was ok. Breakfast was ok. Self serve not lot of options. The best part was the bar that's attached to the hotel in the front. Best wings around hands down & stuffed peppers to die for. That made up for the hotel.

Was this review helpful? Yes 1
G M, General Manager at Quality Inn, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 2, 2014

As the title says, this hotel was nothing spectacular but there were no major problems. Clerk was very polite at check in. Music from restaurant/lounge was quite loud but it didn't last late that we noticed. The bathroom could use some attention--very loose shower head and the grout in tub was stained, I'm sure from mold. On two towels per... More 

Was this review helpful? Yes 1
Augusta, Georgia
Top Contributor
230 reviews 230 reviews
50 hotel reviews
166 helpful votes 166 helpful votes
2 of 5 stars Reviewed September 2, 2014

I stayed at the Quality Inn during my trip to Buffalo on Labor Day weekend. Overall, it was an OK stay where I made it out in one piece but it could've been better considering everything. The room had a well made bed but torn curtains and the bathroom felt like it was one step away from growing mold. The... More 

Was this review helpful? Yes 2
Hamilton, Canada
Top Contributor
57 reviews 57 reviews
19 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed August 30, 2014

Stayed here on our way back from Mt Morris and of course had been somewhat spoiled by our last accommodation, that said this was fine for a one night stay. I don't know what it is about the Quality Inns and the odour of stale cigarettes that always seems to hover in hallways. However, this particular hotel was clean and... More 

Was this review helpful? Yes 1
Mesa, AZ
Top Contributor
130 reviews 130 reviews
31 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed August 6, 2014

Despite the new beds, the room and the hallways were old, tired and dirty. The room had a king bed, a desk with chair, and a chair with an ottoman. There really wasn't enough open floorspace. The chair was stained. You could not sit comfortably in either chair to watch tv due to the floorspace. The tv was a newer... More 

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G M, General Manager at Quality Inn, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. It lets us know what we are doing right and where we need imrovement. Sincerely, Management Team More 

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Additional Information about Quality Inn

Address: 5440 Camp Road, Hamburg, NY 14075
Phone Number:
Location: United States > New York > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn 3*
Number of rooms: 86
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