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All 7 Hamburg hotels

Quality Inn

3.0 of 5 Hotel   |   5440 Camp Road, Hamburg, NY 14075
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Ranked #7 of 7 Hotels in Hamburg
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69 reviews from our community

Traveler rating
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    6
    24
    15
    19
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Wilton, Connecticut
Senior Contributor
23 reviews 23 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Not worth it - skip this hotel. It was football weekend - so wasn't expecting four stars but certainly not this. Rooms are dirty - a good vacuum is needed. Get this house keeping only made one bed??? Will never ever stay here again. Good thing - polite staff.

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Wasaga Beach, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 2, 2014

Where is the Quality Inn? Quality Inn has been one our preferred accomodations. We arrived at this hotel to find it was attached to a Super 8. Parking was very inconvienient and there was no elevator to bring your bags to the room. We had to carry our four bags 2 flights to our room. The room seemed to be... More

Was this review helpful? Yes 1
G M, General Manager at Quality Inn, responded to this review

I extend my own apologies for the inconvenience this problem has caused you. It is apparent that we need to train our weekend hskp help more thoroughly. More

Lancaster, Pennsylvania
1 review
1 of 5 stars Reviewed September 27, 2014

I've stayed at several Hamburg area hotels, and this hotel is easily the worst. The hotel itself is pretty run down- the hallways smell, the bathrooms are not vented and they've caused mildew in the bathrooms and the rooms themselves. The worst part of my stay was that the live band in the attached bar/restaurant kept me up past 2am... More

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Hamilton, Canada
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 2, 2014 via mobile

Seemed out dated. But say was ok. Breakfast was ok. Self serve not lot of options. The best part was the bar that's attached to the hotel in the front. Best wings around hands down & stuffed peppers to die for. That made up for the hotel.

Was this review helpful? Yes 1
G M, General Manager at Quality Inn, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 2, 2014

As the title says, this hotel was nothing spectacular but there were no major problems. Clerk was very polite at check in. Music from restaurant/lounge was quite loud but it didn't last late that we noticed. The bathroom could use some attention--very loose shower head and the grout in tub was stained, I'm sure from mold. On two towels per... More

Was this review helpful? Yes 1
Augusta, Georgia
Top Contributor
222 reviews 222 reviews
44 hotel reviews
153 helpful votes 153 helpful votes
2 of 5 stars Reviewed September 2, 2014

I stayed at the Quality Inn during my trip to Buffalo on Labor Day weekend. Overall, it was an OK stay where I made it out in one piece but it could've been better considering everything. The room had a well made bed but torn curtains and the bathroom felt like it was one step away from growing mold. The... More

Was this review helpful? Yes 2
Hamilton, Canada
Top Contributor
56 reviews 56 reviews
19 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 30, 2014

Stayed here on our way back from Mt Morris and of course had been somewhat spoiled by our last accommodation, that said this was fine for a one night stay. I don't know what it is about the Quality Inns and the odour of stale cigarettes that always seems to hover in hallways. However, this particular hotel was clean and... More

Was this review helpful? Yes 1
Mesa, AZ
Top Contributor
120 reviews 120 reviews
29 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed August 6, 2014

Despite the new beds, the room and the hallways were old, tired and dirty. The room had a king bed, a desk with chair, and a chair with an ottoman. There really wasn't enough open floorspace. The chair was stained. You could not sit comfortably in either chair to watch tv due to the floorspace. The tv was a newer... More

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G M, General Manager at Quality Inn, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. It lets us know what we are doing right and where we need imrovement. Sincerely, Management Team More

Rochester, New York, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed August 5, 2014

The rooms were clean, bathroom tile needed to be cleaned a little better. Breakfast was good. The help for breakfast was very efficient. Kept everything filled. Beds were comfortable and the cleaning staff was helpful

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G M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Chatham, Illinois
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 29, 2014

Staff and rooms were not satisfactory. The curtain rod in our room was torn out of the ceiling and could not close the curtain. Repairs to 1/2 of the curtain done the next day. At least we could now close it. Bathrooms very outdated with filthy grout. Other rooms had the same condition. No clean towels when arriving back one... More

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G M, General Manager at Quality Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More

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Additional Information about Quality Inn

Address: 5440 Camp Road, Hamburg, NY 14075
Phone Number:
Location: United States > New York > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn 3*
Number of rooms: 86
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