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Quality Inn

3.0 of 5
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5440 Camp Road, Hamburg, NY 14075
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1 room 1 guest
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79 Reviews from our TripAdvisor Community

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Traveler rating
    11
    6
    26
    15
    21
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • All months
    (79)
  • Mar-May only
    (14)
  • Jun-Aug only
    (34)
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    (19)
  • Dec-Feb only
    (12)
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Halifax, Canada
1 review
1 of 5 stars Reviewed yesterday NEW

I only stayed here because i was driving from Toronto to Washington DC and needed to stay somewhere on the way over night. The only great staff member seemed to have been the guy on evening shift when I checked in around 10 pm. When you first walk in the smell of the place is terrible and looks run down.... More 

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Ottawa, Canada
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is more of a road stop. Not a place for anything else. There are no shopping areas or restaurants terribly close by except for a Denny's and A WalMart. The room was ok, bathroom well used but clean. I was on the lower floor beside the parking lot so it noisy until the traffic settled. Request a back... More 

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Mississauga, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We chose this hotel because it was conveniently located to the Ralph Wilson Stadium and the rate was decent compared to others. Upon check in I thought it was odd the front desk clerk didn't ask me for ID. But I didn't question it. The very first thing I noticed was the overwhelming smell of cooking oil. The hallways reeked... More 

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Syracuse, New York
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed July 12, 2015

Comfortable clean rooms, newer beds and linen. Hotel staff is friendly and knowledgeable. Breakfast was decent. The restaurant attached to the hotel was nice and food was good enough. Seriously, great stop.

Was this review helpful? Yes 1
G M, General Manager at Quality Inn, responded to this review

Thank you for your recent review. We appreciate all feedback to let us know where we have improved and where we need improvement. We hope you will visit us again. More 

Buffalo, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2015

We decided to stay the Quality Inn after our long drive up from Erie. My husband usually stays at Hampton inns or Holiday Inn Express. However, the Holiday Inn Express was sold out. Anyways we decided to stay at this hotel. I think I made a good choice. The Front Desk was really nice. Very polite and helpful. The buliding... More 

Was this review helpful? Yes 1
G M, General Manager at Quality Inn, responded to this review

Thank you for your review of our hotel. Positive and negative reviews let us know what we are doing right and where we need improvement. We hope you will stay with us again. More 

Savannah, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2015

The hotel was clean, housekeeping staff was very friendly and the Bar/Restaurant was definately a plus. As a matter of fact that was reason we stayed there. We had dinner, which was great, an then stayed out and enjoyed a local band in the bar which I might add was an excellent experience, the restaurant staff was awesome and the... More 

Was this review helpful? Yes 1
G M, General Manager at Quality Inn, responded to this review

Thank you so much for sharing your review with us. We are happy to hear that you enjoyed your stay for the most part. We are currently in the process of hiring new team member, we hope this incident you had w/our front desk staff will be an isolated experience and that you will continue to stay with us. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 28, 2015

I like how the front desk people know me and great me by name every time. When they do the little things like ask me how my trip in was and take the time to actually have a conversation with you it makes me feel like its a second home. Not to mention the beds they have here are much... More 

Was this review helpful? Yes 3
G M, General Manager at Quality Inn, responded to this review

Thank you so much for your kind review. We appreciate positive feedback and hope you will continue to enjoy future stays with us. More 

Ohio
2 reviews
5 of 5 stars Reviewed March 8, 2015

Hubby and I came for a concet this weekend. Not to far away from the downtown Buffalo area and we didn't have to pay a ridiculous price either. The front desk staff Sam & Todd were very friendly and great with directions. Rooms were clean and beds were comfy. What else could we ask for.

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G M, General Manager at Quality Inn, responded to this review

Than you for such a positive response. We love to hear these and we hope to see you again. More 

Buffalo, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 6, 2015

I typically stay at this hotel every other month for a few days. The front desk staff is always pleasant & helpful. My room although outdated is always clean and the beds are the best sleep I ever get when I'm away from my own. Housekeepers always smile & say hello. Breakfast, its free but its better than a continental.... More 

Was this review helpful? Yes 2
G M, General Manager at Quality Inn, responded to this review

Thank you so much for your positive review. We have started a turnover with new staff so we are in hopes of a great transition for 2015. We look forward to seeing you again. More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 27, 2014

We had a horrible experience with this hotel. The room itself was adequate though the bathroom was subpar. The shower was uneven and the bottom was cracked. Housekeeping did not clean the sink or make up both beds. The staff was disorganized upon checkin. Worst part was we had items stolen out of our room and the hotel staff refused... More 

Was this review helpful? Yes 5
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