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All 7 Hamburg hotels

Quality Inn

3.0 of 5 Hotel   |   5440 Camp Road, Hamburg, NY 14075
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Ranked #5 of 7 Hotels in Hamburg
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66 reviews from our community

Traveler rating
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    6
    24
    15
    16
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18
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Hamilton, Canada
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Seemed out dated. But say was ok. Breakfast was ok. Self serve not lot of options. The best part was the bar that's attached to the hotel in the front. Best wings around hands down & stuffed peppers to die for. That made up for the hotel.

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Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As the title says, this hotel was nothing spectacular but there were no major problems. Clerk was very polite at check in. Music from restaurant/lounge was quite loud but it didn't last late that we noticed. The bathroom could use some attention--very loose shower head and the grout in tub was stained, I'm sure from mold. On two towels per... More

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Pittsburgh, Pennsylvania
Top Contributor
218 reviews 218 reviews
40 hotel reviews
124 helpful votes 124 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at the Quality Inn during my trip to Buffalo on Labor Day weekend. Overall, it was an OK stay where I made it out in one piece but it could've been better considering everything. The room had a well made bed but torn curtains and the bathroom felt like it was one step away from growing mold. The... More

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Hamilton, Canada
Top Contributor
52 reviews 52 reviews
18 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on our way back from Mt Morris and of course had been somewhat spoiled by our last accommodation, that said this was fine for a one night stay. I don't know what it is about the Quality Inns and the odour of stale cigarettes that always seems to hover in hallways. However, this particular hotel was clean and... More

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Mesa, AZ
Top Contributor
115 reviews 115 reviews
27 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed August 6, 2014

Despite the new beds, the room and the hallways were old, tired and dirty. The room had a king bed, a desk with chair, and a chair with an ottoman. There really wasn't enough open floorspace. The chair was stained. You could not sit comfortably in either chair to watch tv due to the floorspace. The tv was a newer... More

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G M, General Manager at Quality Inn, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. It lets us know what we are doing right and where we need imrovement. Sincerely, Management Team More

Rochester, New York, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed August 5, 2014

The rooms were clean, bathroom tile needed to be cleaned a little better. Breakfast was good. The help for breakfast was very efficient. Kept everything filled. Beds were comfortable and the cleaning staff was helpful

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G M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Chatham, Illinois
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 29, 2014

Staff and rooms were not satisfactory. The curtain rod in our room was torn out of the ceiling and could not close the curtain. Repairs to 1/2 of the curtain done the next day. At least we could now close it. Bathrooms very outdated with filthy grout. Other rooms had the same condition. No clean towels when arriving back one... More

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G M, General Manager at Quality Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More

Boston, Massachusetts
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 19, 2014

As other reviewers have noted it is an older facility and the exterior needs work. I have many mixed feeling about the stay. Pros- The rooms were great. Beds comfortable. Outdoor pool- one of the reasons I booked here. Free laundry detergent and reasonably priced and quality coin operated washer and dryer. Love the breakfast buffet I may have gained... More

Was this review helpful? Yes 1
G M, General Manager at Quality Inn, responded to this review

Thank you for your recent review of our property. All reviews are greatly appreciated as it lets us know how we are doing and what areas we need to improve on. We did take into consideration your mentioning of the pool hours and have extended them on the weekdays. Our original times were to match some of the area local... More

Pittsburgh, Pennsylvania
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 17, 2014

This is sdecent hotel off 90. It is clean and the king beds are very comfortable. Flat screen tv with 6 HBO channels. Bathroom could use some updating and tlc, but everything was clean. A restuarant on site is also huge for a choice hotel.

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G M, General Manager at Quality Inn, responded to this review

Thank you for your recent review. We hope to see you again. More

Glastonbury, Connecticut
Top Contributor
75 reviews 75 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed June 6, 2014

For the money, this is a good value. But, as they say, you get what you pay for. For rooms with two double beds, one bed is so close to the outside wall that it is nearly impossible to get in from that side, primarily because of the ac/heater unit. Bathroom lacks a vent fan so mirror fogs up quickly.... More

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G M, General Manager at Quality Inn, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. During the week we do offer different egg & meat selections. I have mentioned your concerns with department heads for improvement. We hope to see you again soon! More

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Additional Information about Quality Inn

Address: 5440 Camp Road, Hamburg, NY 14075
Phone Number:
Location: United States > New York > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn 3*
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