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All 7 Hamburg hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   3615 Commerce Place, Hamburg, NY 14075-3638
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Comfort Inn & Suites
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Ranked #3 of 7 Hotels in Hamburg
A recent review
4 of 5 stars reviewed 2 weeks ago
Deborah M Warren, Pennsylvania, United States
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97 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warren, Pennsylvania, United States
Top Contributor
56 reviews 56 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in Hamburg for the night on Christmas Eve. We decided to give the hotel a chance, in spite of the mixed reviews. The check-in process went fine. The clerk shared that there was a dog at one end of the hotel, so she is purposely putting us at the opposite end (nice!). The room was clean and comfortable,... More 

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Renee D, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. On behalf of our entire team, I would like to thank you for staying. I am glad you enjoyed our hot breakfast. Your satisfaction is important to us and we will be using the feedback you provided to ensure we offer an exceptional experience for our... More 

Madison, Wisconsin, United States
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The other reviewers who said the rooms were too hot were right. Turning down thermostat to 60 had no discernible effect. We finally turned off heater. Granted it is an unseasonably warm december but still the hot room made it hard to sleep. Which was the main purpose of the one night stay during long drive. Front desk friendly and... More 

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Renee D, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out a survey. We use guest comments as a training guide for our staff to improve our hotel for future guests. I am glad you were able to enjoy our hot breakfast. I hope you would be willing to give us a try again the next time you are in the area. More 

Senior Contributor
35 reviews 35 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 3, 2014

We stayed here last year at this same time and the hotel was not very nice. At that time one of the legs on our table fell off and our laptop fell on the floor. After complaining we were disappointed that management would not give us a free night as most hotels have a guarantee that if you’re not completely... More 

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Port Rowan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 9, 2014

I have stayed here several times and while the rooms are OK there is little to no breakfast. The last two times there wasn't coffee ! I did ask if they were going to put out any hot breakfast, and was told no ! This was at 7 am and breakfast started at 6:30. There was no yogurt, no hard... More 

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Florida City, Florida
Top Contributor
52 reviews 52 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 7, 2014

I stopped when I spotted a line of hotels, and good that I did as the next morning it was a long way before I spotted another. I drove first to Holiday Inn, but the desk clerk for so un helpful that her price of $119+tax seemed absurd. I went around the curb to the next hotel, a comfort inn... More 

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Cincinnati, Ohio
3 reviews 3 reviews
1 of 5 stars Reviewed October 5, 2014

We stopped here on our way back for just a one night stop over stay. Thank goodness it was just one night!! The hotel is terrible, the room was so hot that we could barely sleep, had to borrow a fan from the front desk just to make it bearable. No sense switching rooms because they said it was the... More 

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Florida Panhandle, Florida
2 reviews
3 of 5 stars Reviewed August 26, 2014

Clean open suite (no couch - refrigerator & 2 chairs with small table). Toilet ran. but a good room overall. Minimal breakfast comprised of fake tasting powdered eggs and sausage patties. Hard boiled eggs, dry cereal & bagels/small pastry. (No bananas) But apples literally the size of golf balls - no joke. If email or web-surfing for your next destination... More 

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North Carolina
Top Contributor
70 reviews 70 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 19, 2014

The HIE was sold out so I stayed here. The public spaces are worn and oddly laid out. (No stairway from the second floor to the first?). The breakfast was basic. My room was clean and comfortable. It's a reasonable choice.

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Smithfield, Kentucky
Top Contributor
106 reviews 106 reviews
78 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed August 15, 2014 via mobile

Older facility that could use some updating, but it was clean and bed was comfortable. Our room was smaller than some, but adequate. Nothing good, nothing bad. Breakfast choices were good. The Waterstone Grill is within walking distance and was very good. An average, adequate stay.

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Philadelphia, PA
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed August 14, 2014 via mobile

The location is convenient to the Erie County Fair and fit our needs. Not the cleanest hotel. The lobby smells of smoke. The windows in hallways were open, I assume to let out more smoky smell. Dirty floors in lobby and elevator. Mirrors in room and walls smudged. Doors between adjoining rooms were not locked when we got there and... More 

Was this review helpful? Yes 1
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Additional Information about Comfort Inn & Suites

Address: 3615 Commerce Place, Hamburg, NY 14075-3638
Phone Number:
Location: United States > New York > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 61
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Also Known As:
Comfort Hotel Hamburg
Comfort Inn And Suites
Comfort Inn Hamburg
Hamburg Comfort Inn

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