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All 7 Hamburg hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   3615 Commerce Place, Hamburg, NY 14075-3638
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Ranked #3 of 7 hotels in Hamburg
A recent review
5 of 5 stars Reviewed January 21, 2014
Easyboss Morristown, New York
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79 people have reviewed this hotel

Traveler rating
    20
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    23
    11
    3
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29
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 22, 2014

We made reservations at this motel for the pool. I thought it would be nice to take family for a short weekend getaway to break up the stress of school and sports. The pool was disgusting. It was green and looked like there was mildew in pool. You walked in and the room smelled so musty you couldn't breathe. The... More

Was this review helpful? Yes 1
Morristown, New York
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 21, 2014

We had a large room on the ground floor with two queen sizes beds that were very comfortable with several soft pillows on each bed. The room was extremely clean with a beautiful Digital colour TV and large clean bathroom. Included in the room cost is a very good breakfast which included eggs, bacon, sausage, waffles, toast, juice, coffee, etc... More

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Jensen Beach, Florida
1 review
4 of 5 stars Reviewed January 6, 2014

I stayed here while visiting family for a whole week. The previous reviews were all over the place, but they seemed to be trending in the right direction, so I gave it a go. When I arrived, there was evidence of some decorating work being done in one area of the lobby, but most of this area looked fresh and... More

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KERRIE B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a trip advisor review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

McKean, Pennsylvania
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 23, 2013

After working out a few bugs at check in, I was very pleased. I found several renovations completed since my last stay with more improvements to come...they care about their hotel & their actions prove that. My room was beautiful with some very nice amenities, Sandra, the desk clerk, is an exceptional employee, friendly & eager to help you if... More

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Pa
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 17, 2013

Our room floor hadn’t been swept and was very dirty. The table leg in our room was broken and had simply been stuck in place. The table collapsed and our laptop and belongings fell onto the floor. The Pool was so green you couldn't see the bottom of it so we decided not to go swimming. There was a very... More

Was this review helpful? Yes 2
Roanoke, Virginia
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 13, 2013

We checked in without a problem. The room was fine and the TV had many channels although they are arranged differently than normal. The next morning the breakfast was fine. It had omelets, sausage, waffles pastries, breads, cereals and fresh fruit. 2 types of juices. The coffee was hidden around the corner but it was there. I was pleased with... More

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KERRIE B, Manager at Comfort Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel after your stay. I appreciate the feedback it is very important to hear from our guests! I would also like to share my sympathy for your loss. If you come back into the Hamburg area please keep us in mind to accomodate you again. More

Wadsworth, Ohio
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 25, 2013

We arrived at 3:00 on a Saturday, but had to be to a wedding down the road by 4:00. As I approached the room, I could hear a loud noise coming from it out in the hallway. As I entered the room, I discovered the toilet was running non-stop. My husband and I hurriedly prepared for the wedding. He tried... More

Was this review helpful? Yes 1
Florida
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 18, 2013

Convient location for Niagara Falls. Sr. Rate available. The usual standard breakfast included. Upgraded to suite. $10.00 add. A night. Not worth it. Traveling with 2 other couples. One couple had to chane rooms second night. Bathroom door would not close and had trouble with no water pressure.

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Virginia Beach, VA
Top Contributor
61 reviews 61 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 9, 2013

A good deal. Clean, comfortable room. Big bathroom counter--plenty of room for two people's stuff. No frig or microwave in room. Attentive staff. Only serious problem: because of proximity to Buffalo, drunken football fans fill up the rooms, hold their keg parties in the parking lot. They can be noisy. I would avoid this hotel during football season. Otherwise it's... More

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Troy, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 9, 2013

I was travelling for business, where I needed to spend the night and go to the Buffalo Bills opener the next day. Unfortunately, a vast group of others were there for that as well and the clientele was lets just say-immature drunks. There was a large group of mid-forties rednecks tailgating in the parking lot so loud to the point... More

Was this review helpful? Yes 1

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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Hotel Hamburg
Comfort Hotel
Comfort Inn And Suites
Comfort Inn Hamburg
Hamburg Comfort Inn
Address: 3615 Commerce Place, Hamburg, NY 14075-3638
Phone Number:
Location: United States > New York > Hamburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Official Description (provided by the hotel):
Conveniently located off I-90 just a short drive to downtown Buffalo, Buffalo Bills Stadium and the Hamburg Fair Grounds. Newly renovated in late 2007 to enhance your stay. Enjoy our indoor heated pool, exercise room and business center. Take advantage of our new Fridges and microwaves in our suites. ... more   less 
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