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All 7 Hamburg hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   3615 Commerce Place, Hamburg, NY 14075-3638
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Ranked #3 of 7 Hotels in Hamburg
A recent review
4 of 5 stars reviewed 1 week ago
Mfsnyder11050 Long Island, NY
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98 reviews from our community

Traveler rating
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    28
    32
    12
    4
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36
25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Long Island, NY
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

We needed to stay in a hotel over Christmas because there was no room to stay with family. On our drive to Western, NY I did a search of hotels on my smart phone, in the Hamburg, NY area. Because we waited till the last minute to figure out our accommodations, there was a lot of pressure to find something... More 

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Warren, Pennsylvania, United States
Top Contributor
56 reviews 56 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 5, 2015

We stayed in Hamburg for the night on Christmas Eve. We decided to give the hotel a chance, in spite of the mixed reviews. The check-in process went fine. The clerk shared that there was a dog at one end of the hotel, so she is purposely putting us at the opposite end (nice!). The room was clean and comfortable,... More 

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Renee D, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. On behalf of our entire team, I would like to thank you for staying. I am glad you enjoyed our hot breakfast. Your satisfaction is important to us and we will be using the feedback you provided to ensure we offer an exceptional experience for our... More 

Madison, Wisconsin, United States
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 28, 2014

The other reviewers who said the rooms were too hot were right. Turning down thermostat to 60 had no discernible effect. We finally turned off heater. Granted it is an unseasonably warm december but still the hot room made it hard to sleep. Which was the main purpose of the one night stay during long drive. Front desk friendly and... More 

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Renee D, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out a survey. We use guest comments as a training guide for our staff to improve our hotel for future guests. I am glad you were able to enjoy our hot breakfast. I hope you would be willing to give us a try again the next time you are in the area. More 

Pa
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 3, 2014

We stayed here last year at this same time and the hotel was not very nice. At that time one of the legs on our table fell off and our laptop fell on the floor. After complaining we were disappointed that management would not give us a free night as most hotels have a guarantee that if you’re not completely... More 

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Port Rowan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 9, 2014 via mobile

I have stayed here several times and while the rooms are OK there is little to no breakfast. The last two times there wasn't coffee ! I did ask if they were going to put out any hot breakfast, and was told no ! This was at 7 am and breakfast started at 6:30. There was no yogurt, no hard... More 

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Florida City, Florida
Top Contributor
52 reviews 52 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 7, 2014

I stopped when I spotted a line of hotels, and good that I did as the next morning it was a long way before I spotted another. I drove first to Holiday Inn, but the desk clerk for so un helpful that her price of $119+tax seemed absurd. I went around the curb to the next hotel, a comfort inn... More 

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Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 5, 2014

We stopped here on our way back for just a one night stop over stay. Thank goodness it was just one night!! The hotel is terrible, the room was so hot that we could barely sleep, had to borrow a fan from the front desk just to make it bearable. No sense switching rooms because they said it was the... More 

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Florida Panhandle, Florida
2 reviews
3 of 5 stars Reviewed August 26, 2014

Clean open suite (no couch - refrigerator & 2 chairs with small table). Toilet ran. but a good room overall. Minimal breakfast comprised of fake tasting powdered eggs and sausage patties. Hard boiled eggs, dry cereal & bagels/small pastry. (No bananas) But apples literally the size of golf balls - no joke. If email or web-surfing for your next destination... More 

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North Carolina
Top Contributor
70 reviews 70 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 19, 2014

The HIE was sold out so I stayed here. The public spaces are worn and oddly laid out. (No stairway from the second floor to the first?). The breakfast was basic. My room was clean and comfortable. It's a reasonable choice.

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Smithfield, Kentucky
Top Contributor
110 reviews 110 reviews
82 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed August 15, 2014 via mobile

Older facility that could use some updating, but it was clean and bed was comfortable. Our room was smaller than some, but adequate. Nothing good, nothing bad. Breakfast choices were good. The Waterstone Grill is within walking distance and was very good. An average, adequate stay.

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Additional Information about Comfort Inn & Suites

Address: 3615 Commerce Place, Hamburg, NY 14075-3638
Phone Number:
Location: United States > New York > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 61
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Also Known As:
Comfort Hotel Hamburg
Comfort Inn And Suites
Comfort Inn Hamburg
Hamburg Comfort Inn

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