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Comfort Inn & Suites

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3615 Commerce Place, Hamburg, NY 14075-3638
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1 room 1 adult
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Comfort Inn & Suites
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127 Reviews from our TripAdvisor Community

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Millersburg, Ohio
Level Contributor
278 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stopped here on our way to Niagara Falls. We had booked a king room with jacuzzi and the first one they gave us, even though the door said non-smoking it stunk really bad of smoke. I think the cleaning lady must have been in there smoking it was so strong. They were nice and promptly gave us a new... More 

Helpful?
Thank RunnerWes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 26, 2015 via mobile

Friendly staff clean room lots of towels. Breakfast good as expected. Nice and close to Ralf Wilson Stadium restaurants and bars . Second time we v stayed. Will be making it our destination for future Bills games.

Helpful?
1 Thank Henry H
Tucson
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 29, 2015 via mobile

This is a great hotel conveniently located off I90 just outside buffalo. Customer service was outstanding on all shifts. Our king room was spacious and immaculately clean. Breakfast was hot and plentiful. Highly recommend this comfort inn.

Helpful?
Thank Susan I
Port Elgin, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 14, 2015 via mobile

Great staff rooms were very clean, beds were cozy. Pool could have used a cleaning, it's not a very deep pool great for little kids. Breakfast was great, from hot sausages to scrambled eggs, cereals and yogurt fresh fruit was good with hot coffee. If your on the second floor have a look over the balcony and see if the... More 

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1 Thank CanadianGreat
Jamestown, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed September 10, 2015

Everything was great. Except the reservation person did not give me my senior discount. I didn't notice it until I was at home. I called the hotel - they would not give me the added discount as I had signed the sheet. I thought the sheet was the discounted price. Shame on be, but same on them they did not... More 

Helpful?
Thank Nancy R
Hamburg, New York
1 review
3 of 5 stars Reviewed September 4, 2015 via mobile

I am staying here as I am writing this. Everything is good for a Comfort Inn in a small town. Room is clean and very large. I was originally booked at a hotel next door for cheaper but decided to stop in here for it looked nicer and is newer. The girl at the front desk was very nice and... More 

Helpful?
Thank Amy A
Sodus, New York
1 review
4 of 5 stars Reviewed September 3, 2015

In Hamburg with friends on an annual trip for the second time. Comfort Suites was a great place to stay. We had a nice clean room, with excellent service from the staff and breakfast was very good. Plan to stay there again.

Helpful?
Thank Linda P
Renee D, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a review. I am glad you enjoyed your stay. Looking forward to you staying with us next time you are in the area. More 

San Antonio, Texas
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 28, 2015

We went to attend our Nephew's beautiful wedding at the Avanti Mansion in Blasdell, NY & celebrate our 36th Anniversary. We booked our hotel in Hamburg, NY. It was conveniently located next to the interstate and the local restaurants in Hamburg, NY. The Comfort Inn & Suites is on the same properties as Holiday Inn & Suites, & Red Roof... More 

Helpful?
1 Thank Kennyburd56
Renee D, General Manager at Comfort Inn & Suites, responded to this review

Thank you for writing a review of your stay. I am glad you were able to enjoy time with your family. Happy Anniversary! Thank you for staying with us. More 

Ottawa, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 16, 2015

We have always had great stays with Comfort Suites so picked this one without checking reviews. MISTAKE. Had to change rooms three times on check in because needed a refrigerator and microwave and the first two rooms didn't have them. Wound up having to put my frozen items in the hotel refrigerator because the refrigerators didn't have a freezer compartment.... More 

Helpful?
Thank jkw57
Renee D, General Manager at Comfort Inn & Suites, responded to this review

Thank you for reviewing our hotel and for being a Choice Privilege member. I apologize for not exceeding your expectations. Our property is a Comfort Inn & Suites, so we offer both standard rooms and mini suites. The mini suites do have a microwave and mini fridge, but the standard rooms do not. For guests that reserve a standard room... More 

Ladson, South Carolina
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 29, 2015 via mobile

Needed a room quick. They were very helpful. Great room, clean, up to par and breakfast was good. They front desk clerks on check in and out very pleasant and helpful. Would stay again with no regrets.

Helpful?
Thank Pat - Kim F
Renee D, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a review about your stay. Thank for you staying with us and we hope you will stay again next time you are in the area. More 

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