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Inn at Great Neck

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30 Cutter Mill Road, Great Neck, NY 11021
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Inn at Great Neck
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228 Reviews from our TripAdvisor Community

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Ivoryton, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

Staff was helpful and super friendly. Nick was especially accommodating in getting me into my room and telling me about local places to go to. Restaurant was delicious and marketshop had yummy snacks for late night cravings. Cute area lots of restaurants, really nice shopping close by and if all else fails manhattan was only half hour away. Can't beat... More 

Helpful?
Thank Shelly J
Danielle N, Manager at Inn at Great Neck, responded to this review

Every guest should feel at home while staying with us, so it's wonderful to know that the entire team could help make that happen for you, Shelly! It sounds like you had a wonderful time relaxing and exploring the town, and we look forward to having you back next time you're in Great Neck. All the best, Danielle Natale, Manager More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Exceptional staff; the service is most accommodating; very comfortable rooms; the restaurant is high quality and the bar is a great place to relax after a long day. I always enjoy my stay when i am at the inn at great neck

Helpful?
Thank sczar23
Danielle N, Manager at Inn at Great Neck, responded to this review

There's nothing better than kicking back at the bar after a long day! It's wonderful to know that you've always felt comfortable and well-taken care of here at our place. Thank you for choosing our hotel on every visit to Great Neck! I look forward to having you back next time you're in the area. All the best, Danielle Natale,... More 

Houston, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Folks, don't waste your time or money here. The appearance on the surface is ok but that's about it. The rail line butts up against the hotel so you hear cars moving all hours of the day and night - not conducive to rest. At check-in the credit card auth isn't working for anyone and they have to manually enter... More 

Helpful?
Thank PVKJ
Danielle N, Manager at Inn at Great Neck, responded to this review

Our goal is to provide each guest with the best service and accommodations possible, so it's tough to hear that you were left unhappy after your stay with us. Very rarely do we get complaints about the train noise because you really don't hear the trains from inside, but I apologize for any disturbance you were caused. While we do... More 

NY,NY
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed January 2, 2016

Folks , Never book a room here. The place is wrapped nicely but the inside is terrible ! Rooms stink from cigarettes, windows so filthy you can't see out, and bathroom top cleaned only . Called desk to complain about cigarette smell and was told they couldn't move us because they were ful. Later spoke to manager who said he... More 

Helpful?
5 Thank Dede501
Danielle N, Manager at Inn at Great Neck, responded to this review

A great deal of consideration has gone into the routine maintenance of our property, and we are proud of our accommodations. It is disappointing to hear that you didn't have a better stay with us. Amongst several other renovations, our carpets are brand new and our property is a non-smoking facility, so it's strange to hear of the smell you've... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed December 15, 2015

We stayed at the Inn at Great Neck for our daughter's wedding and found the hotel to be most accommodating and the staff friendly and helpful. There is a lot nearby - shopping, restaurants, and easy walking distance to the Long Island RR station. The parking valets are prompt and courteous with very short wait times to get your car... More 

Helpful?
Thank tlmillerinpa
Danielle N, Manager at Inn at Great Neck, responded to this review

Weddings are such a special occasion, and I'm glad that we could make the celebration even more enjoyable with a comfortable place to stay. It sounds like you had a wonderful time exploring Great Neck, and I thank you for choosing our hotel for your visit. We look forward to having you back next time you're in the area. All... More 

Fair Oaks, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 10, 2015

I spent four nights here while attending a function held at the hotel as well as visiting friends out on the Island. I travel a lot and stay in good hotels as well as bad ones. This is one of the good ones. I would give it five stars if only it were priced a bit lower... it really is... More 

Helpful?
Thank canton123
Danielle N, Manager at Inn at Great Neck, responded to this review

It's wonderful to hear that you had such a nice stay with us while visiting friends on the Island. I'm glad you found our accommodations to be comfortable and the sounds of the trains and Great Neck to be so soothing. However, I apologize if our room fees were a little higher than you would have liked -- our prices... More 

Valley Cottage, New York
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 8, 2015

Stayed overnight the Inn while in town attending a wedding. The rooms were large, including the bathroom. Was happy with the noted "fully stocked mini bar" (at a price) only to find nothing stocked. It was fine though. My husband and I ordered a cheese and cracker plate with (1) alcoholic drink to the room, and the bill was $35!... More 

Helpful?
Thank Nicole M
Danielle N, Manager at Inn at Great Neck, responded to this review

Our top priority is to ensure that guests feel comfortable and well taken care of during their stay, so it's wonderful to hear that the staff could be so accommodating during your visit, Nicole. It sounds like you had an enjoyable time exploring Great Neck and attending the wedding, but I apologize if you found your room and room services... More 

GreatNeck
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 18, 2015

I planned my 50th High school reunion at the Inn at Great Neck for Halloween weekend. The staff was very attentive and extremely pleasant to work with. The hotel rooms were clean, spacious, and nicely appointed. The Meet and Greet on Friday night worked out beautifully. It was held in the bar/lobby of the hotel and it was a great... More 

Helpful?
Thank GreatNeckGreatNeck
Danielle N, Manager at Inn at Great Neck, responded to this review

A high school reunion is such a special occasion, and we were thrilled to be part of the memorable event. From your room accommodations to your gatherings in the bar and ballroom, it's wonderful to know that we could get everything right for you and your classmates, and I look forward to having you back for your 60th celebration. All... More 

Birmingham
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 8, 2015

An older hotel that needs some updating, but acceptable for many business travelers. The location is good and accessible to the Penn Station train. Rooms are spacious but there were a musty smell that pervades the place. The fitness center has a broken AC and is the size of a closet. They provide access to a gym across the street,... More 

Helpful?
Thank Brian C
Danielle N, Manager at Inn at Great Neck, responded to this review

While I'm glad you had a perfectly satisfactory stay with us, Brian, I'm sorry if you felt that our accommodations and amenities could use a little sprucing up. We think our decor gives our hotel some classic charm, so it’s tough to hear that you found it a bit dated. I'm concerned to hear of the smell you've described and... More 

Saratoga, California
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 29, 2015

Wife and I were on Long Island for a wedding. This hotel was the official “guest hotel,” located in the very center of Great Neck, within a block of the Long Island Rail Road (yes, it is spelled as two words – “rail” and “road”) station. Our overall experience was very good. Service was excellent and staff very friendly and... More 

Helpful?
1 Thank Dov I
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