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All 2 Great Neck hotels

The Andrew Hotel

3.5 of 5 Hotel   |   75 North Station Plaza, Great Neck, NY 11021
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Ranked #2 of 2 Hotels in Great Neck
A recent review
3 of 5 stars Reviewed December 7, 2014
Elaine S Bedford, Massachusetts
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134 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Scarsdale, New York
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

This "boutique hotel" has really tiny rooms , one terribly slow elevator, inferior mattresses , and virtually no soundproofing- so not only can one hear goings on in rooms nearby but also hear the railroad as it passes regularly quite clearly. Yet management oddly seems determined to extract maximum $$ from guests instead of being flexible and building good-will. On... More 

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Woodstock, New York
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 13, 2014

We stayed at the Andrew while visiting Long Island for a wedding. The hotel pictures on the website are deceptive - everything about the hotel needs upgrading including the management. Paint on the walls chipping, the bathroom plumbing in rough shape and overall our stay was a terrible experience. Sadly this hotel gets away with charging the outrageous prices for... More 

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AndrewManager, General Manager at The Andrew Hotel, responded to this review

Dear Sue, I was very disappointed to read about your experience and thank you for informing us about your frustrations. I sincerely apologize that your expectations were not met. We pride ourselves on providing exceptional customer service and I am sorry that this was not reflected in your stay. The Hotel will begin renovations this winter, hopefully you will give... More 

3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 11, 2014

I could overlook the scuffed walls, chipped tiles, and broken lamp. I could even overlook the spotty internet service and the continental breakfast being set up 15 minutes late. I could not, however, overlook the poor room layout. My room had 2 doors to adjoining rooms, through which came the conversations and TV sounds, despite my running the noisy room... More 

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Bedford, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 7, 2014

We recently had to go to a funeral in Great Neck. The Andrew was the closest hotel to the funeral home (next door!). The staff was courteous and helpful. The valet parking could have been a pain but we came in late and our car was right outside the hotel making easy for us to stow our luggage so we... More 

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Senior Contributor
23 reviews 23 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 25, 2014

I have visited the Andrew several years ago and had a positive experience. Unfortunately I cannot say the same for this visit. The 2nd night of our stay we found so,e u identified black specks on our bedding. They quickly moved us to a new room. The third day when taking a shower the knob to the water completely came... More 

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Woodstock, New York
1 review
2 of 5 stars Reviewed October 31, 2014

If you want a hotel that doesn't care much about their guests, is willing to deceive them for a few extra dollars, and is more concerned about penny pinching than satisfied customers, then this is a place for you. Hotel definitely needs updating. They charge extra for parking (valet service is required as there are virtually no parking spaces available),... More 

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ponte vedra
Top Contributor
113 reviews 113 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 22, 2014

Staff and location are best features of hotel. Rooms are functional and clean but shabby. Great neck is first on train into manhattan so grabbing a seat is easy, and is only about 25 minutes to Penn Station. Nice safe village feel to Great Neck, nice to walk from shop to shop. Despite shabby feel of hotel I'd stay here... More 

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AndrewManager, General Manager at The Andrew Hotel, responded to this review

Thank you for the nice review on Trip Advisor. I appreciate your feedback, I hope we have the opportunity to welcome you back in the near future. Sincerely yours, Catherine M. De Lucia, CHA General Manager More 

Sun Valley, Idaho
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 15, 2014

Spent four nights over the Labor Day weekend and was pleasantly surprised. Very convenient location for meals, shopping and the train station is across the street. The staff was very friendly, the rooms spotless and very adequate. I wish it was a few dollars less expensive, but for the area, it's in line with everything else. A big plus is... More 

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5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 2, 2014

I stayed at The Andrew one night for a business trip. The exterior and lobby are done nicely, but the rooms reveal the hotel's age. The carpet, linens and furniture felt dated and dirty. While the staff was friendly and helpful, I think the hotel needs some updating to rise up to the level of service it provides. The kosher... More 

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Calvados, France
1 review
3 of 5 stars Reviewed July 5, 2014

Recently stayed for one night at this hotel. The staff far exceeds the hotel. The little bellman that runs comically to get my car even though it was only few steps away told me he was tip fishing but the warm employees at the check in desk were nice and offered any assistance I could need, from directions to places... More 

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AndrewManager, General Manager at The Andrew Hotel, responded to this review

Dear Lu A, We appreciate your feedback from your recent stay at the Andrew. Thank you for the kind comments regarding the staff. We regret there were aspects of your stay that did not meet your expectations, but are grateful for the opportunity to understand how we can improve. Warm regards, Catherine M. De Lucia, CHA General Manager More 

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Additional Information about The Andrew Hotel

Address: 75 North Station Plaza, Great Neck, NY 11021
Phone Number:
Location: United States > New York > Great Neck
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Andrew Hotel 3.5*
Number of rooms: 62
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Also Known As:
Andrew Hotel Great Neck

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