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All 2 Great Neck hotels

The Andrew Hotel

3.5 of 5 Hotel   |   75 North Station Plaza, Great Neck, NY 11021
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The Andrew Hotel
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Ranked #2 of 2 Hotels in Great Neck
A recent review
4 of 5 stars Reviewed September 22, 2014
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130 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I have visited the Andrew several years ago and had a positive experience. Unfortunately I cannot say the same for this visit. The 2nd night of our stay we found so,e u identified black specks on our bedding. They quickly moved us to a new room. The third day when taking a shower the knob to the water completely came... More

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Woodstock, New York
1 review
2 of 5 stars Reviewed 4 weeks ago

If you want a hotel that doesn't care much about their guests, is willing to deceive them for a few extra dollars, and is more concerned about penny pinching than satisfied customers, then this is a place for you. Hotel definitely needs updating. They charge extra for parking (valet service is required as there are virtually no parking spaces available),... More

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ponte vedra
Top Contributor
94 reviews 94 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 22, 2014

Staff and location are best features of hotel. Rooms are functional and clean but shabby. Great neck is first on train into manhattan so grabbing a seat is easy, and is only about 25 minutes to Penn Station. Nice safe village feel to Great Neck, nice to walk from shop to shop. Despite shabby feel of hotel I'd stay here... More

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AndrewManager, General Manager at The Andrew Hotel, responded to this review

Thank you for the nice review on Trip Advisor. I appreciate your feedback, I hope we have the opportunity to welcome you back in the near future. Sincerely yours, Catherine M. De Lucia, CHA General Manager More

Sun Valley, Idaho
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 15, 2014

Spent four nights over the Labor Day weekend and was pleasantly surprised. Very convenient location for meals, shopping and the train station is across the street. The staff was very friendly, the rooms spotless and very adequate. I wish it was a few dollars less expensive, but for the area, it's in line with everything else. A big plus is... More

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Atlant
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 2, 2014

I stayed at The Andrew one night for a business trip. The exterior and lobby are done nicely, but the rooms reveal the hotel's age. The carpet, linens and furniture felt dated and dirty. While the staff was friendly and helpful, I think the hotel needs some updating to rise up to the level of service it provides. The kosher... More

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Calvados, France
1 review
3 of 5 stars Reviewed July 5, 2014

Recently stayed for one night at this hotel. The staff far exceeds the hotel. The little bellman that runs comically to get my car even though it was only few steps away told me he was tip fishing but the warm employees at the check in desk were nice and offered any assistance I could need, from directions to places... More

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AndrewManager, General Manager at The Andrew Hotel, responded to this review

Dear Lu A, We appreciate your feedback from your recent stay at the Andrew. Thank you for the kind comments regarding the staff. We regret there were aspects of your stay that did not meet your expectations, but are grateful for the opportunity to understand how we can improve. Warm regards, Catherine M. De Lucia, CHA General Manager More

Los Angeles, CA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 25, 2014

We stayed at the Andrew over a wedding weekend. The room was spacious, the staff was very pleasant and helpful, the breakfast room sunny and the food adequate. The Persian kosher restaurant on the premises was the setting for several meals over the weekend. The food was delicious, beautifully presented and plentiful. The location of the Andrew was perfect since... More

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AndrewManager, General Manager at The Andrew Hotel, responded to this review

Dear savit _Los Angeles, Thank you for the glowing feedback following your recent stay at The Andrew. We are delighted that you had a great experience. We look forward to a future opportunity to welcome you back in the near future. Warm regards, Catherine M. De Lucia, CHA General Manager More

Colleyville, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 25, 2014

I average about 3 hotel nights per week in my travel across the US. On this trip to NY, I gave The Andrew a shot. Location was convenient. Front Desk staff were very friendly. That's about all I can say that's positive. The beds were uncomfortable, the hotel needs more updating, the maid knocked on my door to clean the... More

Was this review helpful? Yes 1
AndrewManager, General Manager at The Andrew Hotel, responded to this review

Dear Gary C, I was very disappointed to read about your experience. I regret that we did not meet your expectations and thank you for informing us about your frustrations. I apologize that your concerns were not properly addressed regarding the cleanliness of the room. We do try to offer alternatives anytime a guest is not satisfied and I apologize... More

New York City, New York
Contributor
13 reviews 13 reviews
9 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed June 16, 2014

I recently spent a night at the Andrew Hotel in June 2014, and the experience wasn't anything spectacular. After arriving later in the evening on a rain-soaked Friday night, we pulled our car into the driveway of the hotel and unloaded our bags. It took nearly five minutes for a bellhop to come outside and offer to help - and... More

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Utica
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed June 13, 2014

Came here during the week for a work overnight, staff was very accomodating, loved the decor in the hotel, complimentary breakfast, and you can't beat the reasonable valet parking. Hotel was right accross from the LIRR which was perfect for venturing into the city.My only complaints would be that the room was "musty" smelling if the air conditioner was off,... More

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Additional Information about The Andrew Hotel

Address: 75 North Station Plaza, Great Neck, NY 11021
Phone Number:
Location: United States > New York > Great Neck
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Andrew Hotel 3.5*
Number of rooms: 62
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Also Known As:
Andrew Hotel Great Neck

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