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The Andrew Hotel

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75 North Station Plaza, Great Neck, NY 11021
The Andrew Hotel
Best prices for: 1 room 1 guest
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Ranked #2 of 2 Hotels in Great Neck
A recent review
4 of 5 stars reviewed 2 weeks ago
Sarah B Oxford, Michigan
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138 reviews from our community

Traveler rating
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25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Germantown, MD
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I am a frequent traveler throughout this was one of the worst hotels stays that I have had in a LONG time. To begin with, I was put in the room across from the breakfast room and next to the stair way with loud banging doors. Everyone seemed to use the stairs to get to my floor (the 2nd floor).... More 

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Oxford, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was very pleasant and professional. They were more than accommodating- happy to help us reserve cabs, find restaurants in the area, etc. The website does slightly exaggerate the "boutique"ness of their rooms. BUT it was clean and comfortable which is most important to me. The room was quite big but the bathroom is really small. Not a big... More 

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Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel staff was friendly enough, however the rooms were very small, it was noisy and my shower didn't work properly. Not only could I not turn it on, when I finally got it on there was no water pressure. Also I was either scalded with hot water or ice cold. Then I couldn't turn the shower off and the... More 

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Great Neck, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

On our arrival, the front desk person was friendly and efficient. The king size bed was in a huge room and looked both good without and odor due to cleaning agents or prior guests. Any questions I had were answered immediately by friendly hotel workers. The hotel location is perfect if you need to walk to the train station across... More 

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Scarsdale, New York
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This "boutique hotel" has really tiny rooms , one terribly slow elevator, inferior mattresses , and virtually no soundproofing- so not only can one hear goings on in rooms nearby but also hear the railroad as it passes regularly quite clearly. Yet management oddly seems determined to extract maximum $$ from guests instead of being flexible and building good-will. On... More 

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Woodstock, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 13, 2014

We stayed at the Andrew while visiting Long Island for a wedding. The hotel pictures on the website are deceptive - everything about the hotel needs upgrading including the management. Paint on the walls chipping, the bathroom plumbing in rough shape and overall our stay was a terrible experience. Sadly this hotel gets away with charging the outrageous prices for... More 

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AndrewManager, General Manager at The Andrew Hotel, responded to this review

Dear Sue, I was very disappointed to read about your experience and thank you for informing us about your frustrations. I sincerely apologize that your expectations were not met. We pride ourselves on providing exceptional customer service and I am sorry that this was not reflected in your stay. The Hotel will begin renovations this winter, hopefully you will give... More 

NorthEast
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 11, 2014

I could overlook the scuffed walls, chipped tiles, and broken lamp. I could even overlook the spotty internet service and the continental breakfast being set up 15 minutes late. I could not, however, overlook the poor room layout. My room had 2 doors to adjoining rooms, through which came the conversations and TV sounds, despite my running the noisy room... More 

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Bedford, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 7, 2014

We recently had to go to a funeral in Great Neck. The Andrew was the closest hotel to the funeral home (next door!). The staff was courteous and helpful. The valet parking could have been a pain but we came in late and our car was right outside the hotel making easy for us to stow our luggage so we... More 

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Charlotte
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 25, 2014

I have visited the Andrew several years ago and had a positive experience. Unfortunately I cannot say the same for this visit. The 2nd night of our stay we found so,e u identified black specks on our bedding. They quickly moved us to a new room. The third day when taking a shower the knob to the water completely came... More 

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Woodstock, New York
1 review
2 of 5 stars Reviewed October 31, 2014

If you want a hotel that doesn't care much about their guests, is willing to deceive them for a few extra dollars, and is more concerned about penny pinching than satisfied customers, then this is a place for you. Hotel definitely needs updating. They charge extra for parking (valet service is required as there are virtually no parking spaces available),... More 

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