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Comfort Inn &; Suites Goshen / Middletown

2.5 of 5
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20 Hatfield Lane, Goshen, NY 10924
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Comfort Inn &; Suites Goshen / Middletown
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Ranked #1 of 1 Hotels in Goshen
A recent review
5 of 5 stars reviewed 1 week ago
MJ R Philadelphia, Pennsylvania
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101 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel on business every week. Dan McMann runs a fine facility. From Kate who takes my reservation in a few seconds, to Adam who has my room key and paperwork waiting when I get there to the breakfast attendant who has the finest breakfast area of all the hotels I stay in. Today my company car wouldn't start, the... More 

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Dallas
Level Contributor
271 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I gave it a 5 because of all the help the front desk gave our party. Harry helped me personally in making sure my points were credited. The rooms were clean and comfortable. Our party had 4 rooms all near each other. One morning they put out the breakfast early just so we could get a little to eat before... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Easy access to highway. Clean hotel. Accommodating friendly staff. Breakfast of eggs, cereal, make it yourself waffles, bacon,fruit were hearty. Only complaint was one morning of lukewarm water for shower but the next morning hot water.

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Norwalk, Connecticut
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been here a few times during the past couple of years and every time the service hotel personal are getting more efficient at their jobs. I would like to thank LYNN the front desk night lady for her very warm welcome as we checked in , THANK YOU Lynn. Her smile and greeting made us feel like family.... More 

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Windsor, Colorado
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My son stayed one night and wished we could have stayed longer. This Comfort Inn is nicer than any I've stay in before. The room was very clean and beds were very comfortable. The breakfast included eggs and sausage. The hotel has an outdoor pool which was clean although too cold that day to enter. The location suffers somewhat from... More 

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 7, 2015 via mobile

Stayed two nights for business and never got a hot shower in my overpriced room. General manager is rude and resorts to threats and intimidation to try to solve problems. I see now from other reviews that this is a pattern. Will avoid at all costs in the future.

Was this review helpful? Yes 4
Chicago, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 10, 2015

We stayed only one night, traveling from the Baseball Hall of Fame, to the Woodstock Festival site. It was new, very clean, and the staff was nice. No problems with those very important things. There were two negatives. It was a very noisy property. The highway noise was very prominent, as well as the noise from the floor above us.... More 

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DOS_CIGOSHEN, Front Office Manager at Comfort Inn &; Suites Goshen / Middletown, responded to this review

We are terribly sorry that you felt the room too noisy. In the future simply request a room on a higher floor at checkin and let us know immediately if there are any issues with the room. I am so glad you enjoyed the complimentary fruit. We hope to welcome you back again soon! More 

Farmington Hills, MI
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 9, 2015

This hotel was clean and comfortable. My family stayed here 2 nights and We didn't have any complaints. The complementary breakfast was basic but good....especially the make it yourself waffles. They had whipped cream and strawberries to add along with syrup which my kids really liked. We got carry out from Dalanceys and it was good and closeby. I had... More 

Was this review helpful? Yes 2
DOS_CIGOSHEN, Front Office Manager at Comfort Inn &; Suites Goshen / Middletown, responded to this review

We are thrilled that your family had a good time while visiting. Let us know what we can do to improve breakfast by sending us a direct message. We are happy that you got to enjoy Delancey's - one of the best local restaurants - during your stay. We hope to welcome you back soon! More 

Winterport, Maine
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed April 2, 2015

My husband and I stayed at the Comfort Inn in Goshen for the whole month of March. The staff is warm and friendly, especially the front desk (Michael and Katie). They always had a smile and friendly greeting. We loved the breakfast each day and the cookies at night upon our arrival "back home". The housekeepers work hard and are... More 

Was this review helpful? Yes 3
DOS_CIGOSHEN, Front Office Manager at Comfort Inn &; Suites Goshen / Middletown, responded to this review

We loved having you here for a month! We hope to welcome you back again next year! More 

Pompton Lakes, New Jersey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 28, 2015

The hotel staff is rude and nasty. If you happen to do anything the hotel doesn't approve of, they will treat you complete disrespect and overstep their boundaries. Odd considering it is a hospitality business. Do not stay unless desperate.

Was this review helpful? Yes 4
DOS_CIGOSHEN, Owner at Comfort Inn &; Suites Goshen / Middletown, responded to this review

I see that you have never placed a review on tripadvisor prior to this one and have had no activity since. Kindly contact the hotel directly at your earliest convenience so that we can get more information on the issues that you may have had during your stay. More 

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