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All 5 Staines hotels

The Swan Hotel

3.0 of 5 Hotel   |   The Hythe, Staines TW18 3JB, England
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Ranked #3 of 5 hotels in Staines
A recent review
3 of 5 stars reviewed 1 week ago
Stephen S Hull
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  • Reviews (152)
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152 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Cramlington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I stayed for one night at the Swan Hotel on business in Staines. I didn't expect much and that was just as well! The pub itself seemed okay although I didn't stay downstairs for a drink. Upstairs however was run down and well in need of a makeover. My room was small, and old fashioned. The bathroom was clean, but... More

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London, United Kingdom
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Stopped off at The Swan whilst out on the river with friends. Very poor service although the young people were polite. The food was very poor & I would not recommend this place to eat, raw lamb, raw burger & cremated pork in the very sub standard roast. We paid our bill & left, on the way out my friend... More

Was this review helpful? Yes 1
13 reviews 13 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is an old pub, located directly on the banks of the Thames. Due to the nature of the building, some of the bedrooms are very small with even smaller en-suite facilities. Some rooms have spacious, private balconies overlooking the river. Friendly and helpful staff, but no night cover. Limited on street parking, but quiet area.

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13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful location on a perfect summers evening. We booked a table for this birthday meal. The table had birthday sparkles over it, balloons tied to a chair and on a wall w a bday banner..provided w o asking for by The Swan. Food was v slow in coming due to new chef and shortage of staff. However the management did... More

Was this review helpful? Yes 1
Sheffield, United Kingdom
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My Husband and I stayed at the hotel for 2 nights (room 10) which over looks the Thames. The hotel is a lovely old traditional pub with a relaxed atmosphere. I emailed ahead to request a nice room as it was my Husband's birthday during our stay, there was a bottle of Proseco on ice and a birthday card in... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We were not expecting to be welcomed HOME at this adorable hotel. Honestly we chose the Swan from the charming pictures and location to the water. We were very early arrivals from overnight flight and still were invited in, offered a breakfast menu and coffee and huge smiles. The entire staff was working diligently to make sure their hotel was... More

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Staines, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Situated on the banks of the River Thames The Swan Hotel is in a prime position. Had dinner last night with friends & were disappointed. The portion size of the Hot Salmon Starter, did not warrant the price,and it was lukewarm, not hot ! The Crispy Lime & Chilli Squid was not crispy and decideably undercooked, rubbery & lacking flavour... More

Was this review helpful? Yes 1
Stockton-on-Tees, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

First impressions of the Swan are fantastic - great location on the River Thames, cosy but still plenty of space. After being disappointed with one of our rooms in the beginning (I travelled with my husband, my parents and sister - family room wasn't what we had expected) we spoke to a member of staff at reception who was more... More

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Buderim, Australia
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I have stayed here for the last couple of nights. Our flight arrived in early (6am)so we drove straight here. Although we could not check in to our room straight away, we were offered breakfast and coffee. The staff were fantastic, from wait staff to bar staff. The rooms were very clean and we had a lovely... More

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12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Lovely location perfect for a trip down to Royal Holloway University with my daughter. Room had a great view of the river and the beds were comfy. Room though, had a hole in the wall where someone had obviously banged the door into it. Took a while to find the Hairdryer in the wardrobe as it was pushed well to... More

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Additional Information about The Swan Hotel

Address: The Hythe, Staines TW18 3JB, England
Phone Number:
Location: United Kingdom > England > Surrey > Staines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Swan Hotel 3*
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Also Known As:
The Swan Hotel Staines
Swan Hotel London

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Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
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