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The Swan Hotel

Hotel website
The Hythe, Staines TW18 3JB, England
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The Swan Hotel
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The Swan Hotel
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204 reviews from our community

Traveler rating
    70
    68
    28
    21
    17
See reviews for
34
73
5
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

my hushband and i stayed here on the 15/5/15. we found it expensive at £100 per night but it did include breakfast and being on the river side it was worth it. T he room was great clean and plenty of space the bed was a king size and was comfortable a great night sleep by us both which at... More 

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1 review
4 of 5 stars Reviewed 1 week ago NEW

Hadn't stayed at The Swan before however had many good meals there. Our room overlooked the river,quaintness all around..creaky floorboards and wrought iron beds with sumptuous bedding.The shower could do with being replaced however love the way the wardrobe doors open up and the en suites there!! Dont worry there are wardrobes too. My meal was great however the Linguine... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

Ok, perhaps location is good, perhaps you cant do much about prices , but you have a big job with quality! Interieur and exterieur is terrible, but even worse is quality of food. It was awfull! Was warned about the burger, but fish and chips was sold out, so I made a bad choice! Never eat or stay in again... More 

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Ferrol, Spain
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice environment, absolutely friendly and professional staff and succulent food. We tried the roasted Sunday, it was really nice and we enjoyed of our meal almost during 2 hours with any complain from the team. One of the nicest places in London.

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Windsor, England, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great visit with family on Monday night, the food was hot and good size helpings. Really enjoyed the Rib eye steak it was perfectly cooked and tender - desert and starters were just as good. Staff were fantastic and we had a superb evening,for a reasonable price.Will definitely return.

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Weybridge, United Kingdom
Top Contributor
90 reviews 90 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Always wanted to visit The Swan such a pretty location, the staff are lovely and the outlook is pretty the menu is varied and we ordered a salad, nobody advised us that they were running behind with service and we did not get our salad until 40 Minutes after ordering, the staff were very apologetic and as my husband is... More 

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Ilkley, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

A really nice pub with a great location, well kept but expensive beer... But don’t bother with the restaurant. 3/4 of the main courses on the menu had run out and half the specials, the remaining choice (crab linguine) was just average at best, but given the restaurant wasn't full I was surprised. I won't be eating there again

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London
Top Contributor
57 reviews 57 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Went to this restaurant just yesterday. Table for two. Scruffy hand written menu which looked like a child had written it. waited twenty minutes for order to be taken. Ordered bottle of wine and iced tap water. Tap water arrived in smart blue bottle but was horrid. Tepid, no ice, clearly just out of the tap with no thought. Wine... More 

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Siem Reap, Cambodia
Top Contributor
249 reviews 249 reviews
29 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We visited the bar and restaurant for a lunch and a drink in Spring time. The food was bog standard pub food. I wouldn't buy it next time. I'll stick with what they are good at, drinks and a pleasant atmosphere by the river. I recommend a visit whilst your in Staines.

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peterandtheteam, Manager at The Swan Hotel, responded to this review

Hi there Mr Reap, thank you for your review, and your kind comments on our well kept ales and pleasant atmosphere. we're sorry that you didn't think much of our food and would love to encourage to give it another go when you're next around, our chefs are very good at what they do and I'm so very sorry if... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed April 14, 2015

The beers and ales at The Swan are exceptionally well managed (thanks to the expert knowledge of Josh). The London Pride is as good as any I've ever sampled. Well done to Josh and to both Josh and Lewis for providing such superb service.

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peterandtheteam, Manager at The Swan Hotel, responded to this review

Hi there Simon, thanks do much for your comments, I'll be sure to pass them on to Mr Winter! We're so glad you enjoy it! take care, and see you for another pint soon! More 

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