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The Stanwell Hotel

Certificate of Excellence
171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
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The Stanwell Hotel
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300 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
  • All months
    (300)
  • Mar-May only
    (61)
  • Jun-Aug only
    (120)
  • Sep-Nov only
    (55)
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    (64)
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There are newer reviews for The Stanwell Hotel
See the most recent reviews
London, United Kingdom
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 4, 2014

Stayed here after attending a wedding in the area. Booked only a few days before over the phone, they were very helpful and it was very easy. We booked their standard double room on a B&B basis. The room was a very good size, had a comfortable bed and very nice bathroom (shower only). Breakfast was very good with pastries,... More 

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Alders, I hope the wedding you attended was enjoyable. I was further pleased that you rated us "excellent" for your recent stay. We do try to make the booking process as simple as possible, which is shockingly not always the case... We further pride ourselves in doing the simple things well e.g. breakfast, which I note you stated was... More 

Petersfield, United Kingdom
2 reviews
5 of 5 stars Reviewed June 2, 2014

Very pleasant and helpful staff. Rooms were clean and well presented. Stayed here many years ago. Very glad we booked this hotel. Came back to the hotel with a lifelong friend quite late in the evening but the staff were happy to serve us with coffee in the spacious lounge.

Review collected in partnership with this hotel

Was this review helpful? Yes
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Shelley B, Thanks for your review. It is always nice to hear of guests returning after a period of time and having a good experience. The lounge is a good feature of the hotel we think as although a small hotel the lounge does feel spacious. I hope you return to the hotel again soon. Regards, James Mahaffey General... More 

Bengaluru (Bangalore), India
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 2, 2014

I stayed here for 1 night before catching the morning flight. It was quite good, and easy to find. Very comfortable beds, and very quiet rooms. Clean baths. and great people. very friendly staff.. Great price on booking.com as well.

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear AshMaster, I am glad you enjoyed your recent stay with us. May I recommend next time booking direct at thestanwell.com? We usually offer better rates than booking.com when you deal direct! I look forward to seeing you again and hopefully next time we can do 5 from 5! Regards, James Mahaffey General Manager More 

Brighton
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 1, 2014

Very professional and efficient staff, the rooms are comfortable, clean and modern. We particularly liked the restaurant, there were two menu's available, one bar, one A 'la carte, you were able to choose from either - for us this was very welcome as we didn't want a full evening meal - the food from the bar menu was excellent and... More 

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear TapasTwo, Thanks for the review. We are a small hotel and as such it is important we offer the guest choices, this is why we offer the lounge menu as well as the a la carte, and we understand you do not always want a full blown meal every night. I do hope when you next use Heathrow airport... More 

Tamworth, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 1, 2014

Well this was a pin in map job and I am so glad we stopped there. On arrival we were welcomed by friendly staff and shown to our table for our Lunch. Good choice on the menu and prompt service from the barman. Wine list limited but not a problem as the choice is very good.. The starters arrived and... More 

Was this review helpful? Yes
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Kni, Thanks for your review of the restaurant. We have recently re-launched our Sunday Lunch offering, so reviews such as yours are excellent both for staff motivation but also for advertising and I thank you for this. I hope next time you are in the area you will come and dine with us. Regards, James Mahaffey General Manager More 

Leicester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

I have been staying at the Stanmore for two nights a week for the last couple of months so have a fair overview of how it is. The location is 5 mins from Heathrow but is quiet, executive rooms are great, food good and the service betters major 4 star Heathrow hotels. It is a welcoming haven at the end... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear D T, Thanks for your review, from a regular guest they are especially treasured as you have a true opinion of the hotel. That makes a 5 out of 5 review even more pleasing and I will share this with the rest of the team. We will endeavour to meet your room tip also. Regards, James Mahaffey General Manager More 

Preston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2014

Good, clean accommodation. Comfortable bed and spacious enough for one night before early flight from Heathrow. Package included dinner, parking and airport transfer to Heathrow and from Heathrow back to hotel to collect car. All went well without any problems. Would recommend to others and would use again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Nicola, I assume you used our "Stress Free Holiday Parking" package for your stay that includes all you stated. We created this package as a luxury alternative to the self-booked parking & hopper bus option favoured by so many chain hotels. We think we provide good value too! If you wish to stay again on the same basis please... More 

Tempe, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2014

The Stanwell Hotel was terrific! When they replied to confirm our reservation they sent helpful information about transportation from Heathrow to their location. We found the hotel, the guest rooms, dining room, and lounge all superior. Everyone was friendly and helpful. We had a great experience!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Carol, Thanks for your very kind 5 out of 5 review of The Stanwell Hotel. We know many guests use the hotel as a stopping point from the airport so we do try to make this as easy as possible, I am glad that was your experience also. I trust your next stay will also be a great experience!... More 

High Wych, United Kingdom
1 review
5 of 5 stars Reviewed May 31, 2014

Warm friendly efficient staff clean comfortable room timeous wake up call taxi organised waiting outside at 4am - nothing was too much trouble will definitely recommend to friends and family and use this hotel again

Review collected in partnership with this hotel

Was this review helpful? Yes
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Fay, Thanks for your review, I assumed from your brief review you were only with us briefly. But I am glad that however brief your stay you found it enjoyable and are willing to return & recommend us to other friends & family. We look forward to seeing you again soon. Regards, James Mahaffey General Manager More 

Bremen, Germany
1 review
5 of 5 stars Reviewed May 31, 2014

We booked this hotel as we had an early flight to Germany the next morning and will definately stay here again if we travel again in England. The hotel is beautiful, the staff more than helpful and we got a personal knock on the door wake up call and the taxi was waiting for us at 5am. We had a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Ingrid, I hope you got back to Germany safely. Thanks for your review. As a smaller hotel we do try to do the simple things right (like personal wake up calls). So I am glad you enjoyed your stay and rating the hotel as "Amazing" is very kind. I do hope we will be able to say "Willkommen zurück"... More 

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