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The Stanwell Hotel

Certificate of Excellence
171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
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The Stanwell Hotel
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The Stanwell Hotel
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274 reviews from our community

Traveler rating
    136
    94
    28
    7
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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There are newer reviews for The Stanwell Hotel
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Cardiff, United Kingdom
Top Contributor
94 reviews 94 reviews
45 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 28, 2014

Stayed recently before an early flight following day from Heathrow. Plenty of parking, good internet strength, decent bar food ( didn't try the restaurant ), clean and tidy room / bathroom, friendly staff, five miles or so from terminal 1 parking, easy route in. Flying from Heathrow, this is worth a look.

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Cymru13, Thanks for your review and recommendation to use the hotel on visit to Heathrow. Perhaps on your next visit you could try one of our "Park & Fly" packages, this takes all the stress and frustration of driving to parking, getting to terminal & etc. It's cheaper than you may think too... Either way, I do hope you... More 

Leeds, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 24, 2014 via mobile

Very comfortable, and spotlessly clean.very smart bathroom . We had a de-luxe double which was cosy and modern. New carpets and decor throughout. Staff were friendly and helpful.We were allowed a late checkout for a small surcharge.Would definitely stay there again if flying from Heathrow .Car park good.

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Sue, Thanks for your recent review of The Stanwell Hotel. You are right the hotel is ideally suited for both Heathrow & Ashford Hospital. We have recently replaced the carpets in the deluxe bedrooms and soon hope to add to this with other bedrooms improvements. I hope to see you again on your next trip from Heathrow airport. Regards,... More 

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed February 21, 2014

We live local and was keen to try the hotels restaurant, we called to make a reservation for three. We ordered 2 steaks, quality not as good, while I asked for my steak to be cooked rare, it was very difficult to see it was rare, the inside of the meat was a very dark colour, as if the meat... More 

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stanwellhotel, Manager at The Stanwell Hotel, responded to this review

Dear Stanley M, Thank you for your candid feedback regarding your recent experience at The Stanwell Hotel. I was sorry to read it did not meet your expectations. Particularly with the dining experience as this is an area we at The Stanwell take great pride. I will share your review with the team as honest feedback, such as yours is... More 

Oakland, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed February 20, 2014

Stayed one night in December. Really just needed a place to rest after long flight near Heathrow, get up early in the morning, pick up colleague and head into the cold, windy, damp cave that is England in December. Arriving to the Stanwell, one notices the beautiful tree decorated for Christmas, shining proudly in the middle of the hotel. Parking... More 

Was this review helpful? Yes 7
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Jonathan, A genuine thank you for your very funny review it is possibly my favourite review of The Stanwell Hotel. I can only apologise that my response will not be as witty or as well written. It is sadly not possible to respond to your heating issue as I am unaware of what room and when specifically you stayed... More 

Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

Even with all the flooding I am so glad i chose this hotel to stay in for my 5 day course. Price was competitive and the hotel overall is great. Staff are very attentive and friendly. Love it and will choose this hotel again if I am ever coming over. Still have 1 night left with them.

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear BBagha, Thanks for your review and commendation that The Stanwell is "the Best Hotel in Staines". The flooding in the Staines area was a fraught time for many, fortunately The Stanwell was unaffected. I do trust your final night was as pleasurable as the first four. I further hope to see you on your next visit to Staines. Regards,... More 

Peterborough, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 11, 2014

Stayed here on 9th February, we needed a hotel near Terminal 4 as we were picking up our son who was on an early flight. The hotel was very clean and well decorated. The double bed seemed small after our Super Kingsize, but was very comfortable. Staff very attentive and you could choose from cooked (which was delicious) or continenttal.... More 

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Madeleine F, Thank you for your "little Gem" of a review. At The Stanwell we do try to take the stress out of visiting Heathrow, which can be a very frustrating occurrence. I was happy to read that on this occasion we met your expectations. I hope to see you at The Stanwell again soon! Regards, James Mahaffey General... More 

england
Top Contributor
96 reviews 96 reviews
59 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed February 6, 2014

Stayed here for one night to save travelling down very early morning to pick up my daughter from terminal 4 so I arrived on a Sunday night and nipped over at 7 in the morning on a Monday and I'm so glad I did . The hotel was very convenient and very close to heathrow it took me about 10... More 

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stanwellhotel, Manager at The Stanwell Hotel, responded to this review

Dear DaveDerbyUK, Thank you for your 5 star review of The Stanwell. We do strive to make guests of the hotel feel comfortable and I am glad we were able to make your commute to Heathrow to collect your daughter so “easy”. We also pride ourselves on being a friendly hotel so your comments in this regard were also very... More 

Topsham, United Kingdom
Top Contributor
68 reviews 68 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 28, 2014

This is the forth time we have used this hotel when travelling from terminal 4. Always use the park and fly option with an upgraded room. Room service is excellent as is the room. Staff have always been exceptionally friendly . Always feel my car is safe despite being left there for long periods of time , they even sort... More 

Was this review helpful? Yes 1
stanwellhotel, Manager at The Stanwell Hotel, responded to this review

Dear Golf95, Thank you for your 5 star review! From a regular customer such as you the review is particularly pleasing. Speaking personally I do find that consistency of service can be so hard to find! I hope you choose us again when next needing to use Terminal 4. I am sure we will meet your expectations once again! Regards,... More 

Ramsey, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2014

Just arrived back from a 5 night stay in The Stanwell with work. The hotel was very modern and clean throughout. Stayed in a classic double room, just what you would expect, comfy bed, shower, large tv, safe etc. Breakfast was great, choice of continental or cooked. Steve (Waiter) was fantastic, very helpful and professional as well as talking to... More 

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Steven A, I was very happy to read your very kind review. Your comments regarding Steve were particularly pleasing and I will pass these on to him. A good tip regarding the taxi situation too, please be aware we can book taxi collections, they are a little more than the drop off price but much cheaper than what you... More 

Leeds
Top Contributor
64 reviews 64 reviews
58 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed January 25, 2014 via mobile

Hotel was about 10min drive to terminal 5. We got there after a long drive and chose the hotel as we wanted to relax, so our first room did not cut It. It was drab, lacked furniture and walk hangings and there was a stain on the carpet. Reception were happy to move us to a much improved room at... More 

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Beckie08, Thanks for taking the time to review your experience of The Stanwell. I was very happy to read that our reception team was able to accommodate your needs, but a little upset that your expectations were raised to include robes & a DVD player. We don't offer these facilities anywhere in the hotel currently (though we may in... More 

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