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The Stanwell Hotel

Certificate of Excellence
171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
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The Stanwell Hotel
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The Stanwell Hotel
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278 reviews from our community

Traveler rating
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    96
    28
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Stanwell Hotel
See the most recent reviews
Surrey
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 9, 2015

Stayed this weekend with the girls, check in was uninformative and a bit rude however the rest of the staff, drinks, food and room was excellent! Rooms were clean and sufficent. although very close to Heathrow, noise was not a problem and should not put anyone off. I would recommend this hotel!

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear sarah n, An excellent 5 out of 5 review! Thank you very much! We are a good destination for a Girl's Weekend. I also think we would be good fro a Boys Weekend and also a Couple Weekend, but then i am a little bias! I hope you choose to stay with us again. Regards, James Mahaffey General Manager More 

London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2015

Great location, easy connection to the motorway and Heathrow. Very clean rooms, excellent breakfast (full English breakfast) Quick check in, check out, nothing to complain. It is a business hotel, not holiday destination (not the best connection to central London). Can be noisy due to the airport proximity.

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Marcin W, Thanks for your brief but complimentary review of The Stanwell. We are indeed well located for Heathrow & motorways and ideal as a business hotel. I think we could also work as a hotel destination for a short-break, but do take on board your comment about not being a holiday destination for a longer stay. Having said... More 

Surrey
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2015

We live local to this hotel, however, needed somewhere to stay at short notice due to a problem at our house. The hotel was excellent, and prepared a room for us at very short notice, and despite arriving late at night, we were politely greeted, and checked in. Breakfast in the morning was good also. We have had quite a... More 

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear 1887BFC, Thanks for your review, it is so nice to have feedback from local residents as well as guests from far away lands! you also scored us 5 from 5, which was exceptionally kind! I do hope next time you need a meal in the local area, or a room in desperate times you think of The Stanwell again!... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

During my 3 week stay i was served by wonderful staff in the front desk in the bar/dining area and the housecleaning. The front staff assisted me in getting me a room closer to my colleagues. The bar attendants and waiters were very attentive and informative. The housekeepers were very sweet and respectful of my privacy and kept my room... More 

Was this review helpful? Yes 2
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear emily s, Thank you for your review! It was excellent to receive 5 out of 5! The kind comments about the food during your stay were very kind and we all loved your pictures! We hope to welcome you back very soon! Regards, James Mahaffey General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 7, 2015

I stay at a heathrow airport at least once a month and this has been the worst so far. I arrived just before 11pm and went to the bar for a glass of wine. The man behind the bar was very short with me explaining that he was finishing his shift and obviously annoyed that he needed to wait on... More 

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear USandUK, I was very sorry to read you review of the hotel and disappointed with your 1 out of 5 score. It is clear from the tone & content of your review that the experience was not up to your not unreasonable expectations. Without specific details of when and in what room you stayed it is impossible for me... More 

Wokingham, England, United Kingdom
Top Contributor
61 reviews 61 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 12, 2015

From the sixties to the eighties, when I worked at Heathrow, the Cargo sales fraternity always imbibed at lunch time at the Stanwell Hall Hotel, which we lovingly called "Faulty Towers" not because of bad service but because the building had a certain resemblance to the infamous TV establishment. I was invited to re-equate myself for lunch with an old... More 

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Brian A, I really enjoyed reading your review. All hotels have a past and i am aware that The Stanwell history is a little "mixed" but as the current General Manager I was very pleased that you found your recent experience "terrific". I do hope next time you are in the area you can come back to The Stanwell,... More 

London
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 7, 2015

From booking to leaving the staff were a delight, nothing was too much trouble. As a disabled traveller they were able to accommodate my every need. The hotel was surprisingly quiet especially being so close to Heathrow. The rooms were excellent value for money, clean and the decor was very classy. Best sleep ever away from home. The bar and... More 

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Karen S, Thanks so much for your 5 out of 5 review! I was especially pleased that we were able to accommodate your needs and that you found the hotel to be excellent value. We do try to be different to the usual Heathrow hotel, partly as our location is a little further away but also to offer a... More 

Chalfont Saint Peter, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2015

We stayed there for one night with family and friends and we had a great time. Everything was excellent. The food buffet style was very good lots of choices. The room was very nice with a massive bed and very quiet given the proximity to Heathrow. The staff was very attentive to us.It did not stop there the next morning... More 

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Sylevy, Another 5 out of 5 review for our New Year eve party is exceptionally kind. The staff on the night did work hard, but your kind comments make the process very gratifying so i will pass them on to the team. I hope you can spend more time with us in 2015! Regards, James Mahaffey General Manager More 

Jersey, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 7, 2015

A stay here for one night was for business reasons - Next time I will make sure it is a leisure break. From enquiry through arrival and check in everything is just perfect. Very friendly team, top class services and outstanding food. Well done to the whole crew of the Stanwell. You are right on the money.

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Steven_Langley, It was a genuine pleasure reading your review, describing the hotel as "a must" & that "everything is just right" is more than we could ask for added to that a 5 out of 5 review is very kind! I will pass your comments around "the crew". We look forward to seeing you again very soon. Regards, James... More 

Harrow, United Kingdom
Top Contributor
175 reviews 175 reviews
91 hotel reviews
222 helpful votes 222 helpful votes
4 of 5 stars Reviewed January 6, 2015

Spent a great New Year's Eve here with friends and family. Had an excellent room in the newer part of the hotel, very well appointed with a pristine bathroom, and surprisingly quiet given the proximity to LHR Terminals 4 and 5. The hotel looked a picture with all the Christmas and New Year decorations and the staff were all very... More 

Was this review helpful? Yes
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear davethewasp, Dear davethewasp, Thank you very much for your 4 out of 5 review! Describing your New Year at the Stanwell as "Perfect" is very kind, i will share this with the team! Regards, James Mahaffey General Manager More 

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