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All 5 Staines hotels

The Stanwell Hotel

3.0 of 5 Hotel   |   171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
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The Stanwell Hotel
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80%
Ranked #1 of 5 hotels in Staines
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 6, 2014
daveDerbyUk england
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165 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Stanwell Hotel
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england
Top Contributor
69 reviews 69 reviews
51 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 6, 2014

Stayed here for one night to save travelling down very early morning to pick up my daughter from terminal 4 so I arrived on a Sunday night and nipped over at 7 in the morning on a Monday and I'm so glad I did . The hotel was very convenient and very close to heathrow it took me about 10... More

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stanwellhotel, Manager at The Stanwell Hotel, responded to this review

Dear DaveDerbyUK, Thank you for your 5 star review of The Stanwell. We do strive to make guests of the hotel feel comfortable and I am glad we were able to make your commute to Heathrow to collect your daughter so “easy”. We also pride ourselves on being a friendly hotel so your comments in this regard were also very... More

Topsham, United Kingdom
Top Contributor
62 reviews 62 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 28, 2014

This is the forth time we have used this hotel when travelling from terminal 4. Always use the park and fly option with an upgraded room. Room service is excellent as is the room. Staff have always been exceptionally friendly . Always feel my car is safe despite being left there for long periods of time , they even sort... More

Was this review helpful? Yes 1
stanwellhotel, Manager at The Stanwell Hotel, responded to this review

Dear Golf95, Thank you for your 5 star review! From a regular customer such as you the review is particularly pleasing. Speaking personally I do find that consistency of service can be so hard to find! I hope you choose us again when next needing to use Terminal 4. I am sure we will meet your expectations once again! Regards,... More

Ramsey, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2014

Just arrived back from a 5 night stay in The Stanwell with work. The hotel was very modern and clean throughout. Stayed in a classic double room, just what you would expect, comfy bed, shower, large tv, safe etc. Breakfast was great, choice of continental or cooked. Steve (Waiter) was fantastic, very helpful and professional as well as talking to... More

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Steven A, I was very happy to read your very kind review. Your comments regarding Steve were particularly pleasing and I will pass these on to him. A good tip regarding the taxi situation too, please be aware we can book taxi collections, they are a little more than the drop off price but much cheaper than what you... More

Leeds
Top Contributor
60 reviews 60 reviews
54 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed January 25, 2014 via mobile

Hotel was about 10min drive to terminal 5. We got there after a long drive and chose the hotel as we wanted to relax, so our first room did not cut It. It was drab, lacked furniture and walk hangings and there was a stain on the carpet. Reception were happy to move us to a much improved room at... More

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Beckie08, Thanks for taking the time to review your experience of The Stanwell. I was very happy to read that our reception team was able to accommodate your needs, but a little upset that your expectations were raised to include robes & a DVD player. We don't offer these facilities anywhere in the hotel currently (though we may in... More

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 15, 2014

I stay at this hotel regularly for work. Its an excellent location as near Heathrow and the office in Ashford. The rooms are spacious, very clean , good décor .. the best part is the restaurant .. good value , range menu choice and serviced with a smile.

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Hi Jim g, Thank you for taking the time to review us and for rating us so strongly as a business hotel. Regular guests such as you are vital for our hotel. So it is particularly pleasing to hear your honest, valuable and positive feedback. I will share your comments with the team. Thank you again! Regards, James Mahaffey More

Nuneaton, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 12, 2014

Excellent value package for park, sleep and fly and very flexible as we were able to park the car at the hotel before we stayed with them (our accommodation was booked for our return flight when returning to the UK) Check in and customer service at the hotel was extremely easy and the rooms were quiet and comfortable. We left... More

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear 87SD87, Thank you for reviewing our Park&Fly package. We do believe we offer exceptional value for this service. As a smaller unbranded property we are able to offer greater flexibility so parking before your trip is totally not a problem. If you wish to stay with us again please contact me directly and I would be more than happy... More

Plymouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2014

Over 60, female, travelling regularly from LHR and often need to find an over night stay. The Stanwell was the best hotel I have found in 2 years. Better than the Sofitel! All the staff were welcoming, polite, professional, friendly but not over familiar - I don't want to discuss my life and travels with a perfect stranger- dinner was... More

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Hi Sheila, Thank you so much for your kind comments, your comparison with the Sofitel is exceptionally kind and I will be sharing this with the hotel team as it acts as an excellent motivational tool! I shall also mention it to my board of directors!! In terms of your feedback about the access to the annexe, this is an... More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 15, 2013

while staying a night in staines, during our stopover in London Heathrow, we had a nice meal here at this place. Food was served fast and prices were reasonable. there is a nice hotel and it seems like a good place to stay overnight.

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Robert, Thank you for your comments about your meal. We do believe we offer quality & value for money, but it is pleasing when guests also agree. Hopefully on your next visit you will be able to stay at the hotel with us. Regards, James Mahaffey More

Bath, United Kingdom
Top Contributor
60 reviews 60 reviews
30 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed December 9, 2013

We are regular fliers from LHR and last month spent 1 night prior to an early morning flight. What a great little hotel this is. A few minutes from Heathrow it is perfect. thE reception and restaurant staff were superb. Everyone was incredibly friendly and the food was excellent. The bedrooms were clean and comfirtable. My only criticism was that... More

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Bubwal, Thank you for your review on tripadvisor. We believe the hotel is also a "Gem", we strive to improve the product where we can and your comment regarding the beds I take very seriously. We are hoping to continue the investment in the hotel and the quality of the sleep experience is of paramount importance in this regard.... More

London, United Kingdom
1 review
5 of 5 stars Reviewed December 5, 2013

I am a young 22 year old and am staying at the Stanwell every week as I am currently working away from home. The hotel is lovely! Clean rooms, nice food and amazing staff who really go the extra mile to make you feel comfortable. I would definitely recommend this hotel when compared to other (bigger branded) hotels. The atmosphere... More

Was this review helpful? Yes
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Laura, Thank you for your kind words about the hotel. We do pride ourselves on offering something more intimate than our branded competitors so to hear it from our guests as well is particularly pleasing. I wish you many more happy experiences at The Stanwell. Regards, James Mahaffey More

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Additional Information about The Stanwell Hotel

Also Known As:
Travelrest London Heathrow Stanwell
Address: 171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
Location: United Kingdom > England > Surrey > Staines
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Staines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Stanwell Hotel 3*
Official Description (provided by the hotel):
The Stanwell is a boutique hotel, located in historic Stanwell village, just 5 minutes from Heathrow and the motorways. The Stanwell combines all the period charm and character of a grand residence, whilst offering a dynamic and contemporary choice of 52 individually designed rooms, bar and restaurant. Upgraded and extended in 2010, all rooms have freeview TV, free wifi, laptop-size safes, hospitality tray and ironing facilities. Don’t miss dining in Zamora’s award-winning restaurant and bar. ... more   less 
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