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The Stanwell Hotel

Certificate of Excellence
171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
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1 room 1 guest
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308 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (308)
  • Mar-May only
    (61)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (64)
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Derbyshire
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have reviewed the hotel once before. I use the Stanwell now as my go to hotel when flying through Heathrow. It is fantastic! The hotel is small, modern and personal. The staff are fabulous especially Daniel in the bar and restaurant, his energy, enthusiasm and personal demeanour make him the jewel in the crown. I love this place and... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a night here in preparation for an early departure the next morning and the service we received was exceptional. A fantastic room and great customer service. We met friends who lived locally and ate in the hotel restaurant. Being a gluten and dairy free diner I am not always greeted as warmly as I was here, nothing was... More 

Was this review helpful? Yes 2
Nottingham, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

we will definitely use this hotel whenever we fly from Gatwick from now on. Rooms are comfortable and clean, all you could want for an overnight stop. Breakfast was good with a good choice. We were,however disappointed with the evening meal and thought the music was a bit over the top!

Was this review helpful? Yes 1
Durham
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is very near Heathrow so good for travellers leaving from there, we just used it for the night as we were visiting a friend who lives very close by so was very convenient, even though it is very close the noise from the planes taking off was minimal in the rooms. The hotel itself is very clean and tidy,... More 

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Brooklyn, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We discovered this lovely hotel while being detained in London/heathrow due to my husband being ill and had to be seen in ER at Hillingdon hospital we where on our way back from a lovely vacation in Italy. We were traveling from Rome to London to Ny my husband was taken to ER via ambulance from Heathrow and after seen... More 

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Felicia O, Thanks so much for your 5 star review of The Stanwell! Following what must have been a worrying & somewhat frustrating time at the end of your holiday i was glad we were able to put a positive spin on the situation! We do try to offer a difference to the big chain hotels, so the fact... More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed here one night. We upgraded to a larger room and found it quite spacious, clean,comfortable and quiet. The furnishings were good, but must say the overhead lighting while perhaps traditional for this architecture gave the room a little colder feel so we just left it off and tried to utilize what stand lighting there was to warm it... More 

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Maxie620, Thanks you so much for your 5 out of 5 review! these are excellent to receive! It is quite clear from your comments you enjoyed your stay. I take the comments about the lighting on board, we are looking to alter the lighting to modern LED fittings, but this takes time & expense, your comments however mirror my... More 

London
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I live at the other end of the village to this hotel and have been there dozens of times. It is never consistent. I met a friend for lunch last week. We walked in and the waiter, who has been there for some time, told us the restaurant was closed. As I have heard this from him almost every time... More 

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Bow28t55, I appreciate your feedback of your recent experience at the hotel. Given your set of reviews over your previous visits i can only offer not only my personal apologies but also those of the staff member that served you. The staff member in question is a long-serving member of staff he has his own personality, which some people... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

A great place to stay, clean, comforting, friendly staff and great breakfast at a reasonable price. My partner and I have stayed here 3 times already and it is Definitely recommended. The best hotel you will probably find in Staines.

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Mazzar1995, Thanks for your very kind full marks review! Given that you have stayed 3 times before & still took the time to review the hotel i am very grateful, as i believe this shows we are also consistent in our operation as well as an "excellent hotel". I hope on your next visit to Staines you choose to... More 

Brighton, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were looking for a hotel to stay at before flying from Heathrow the next morning.We found this one which is 20 mins from the long stay car park at Heathrow.The room was really good-spacious and clean and the restaurant superb,Wi-fi was available but i couldn't get it in my room -I had to go downstairs.Overall,I'd use it again.

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear MFC25, Thanks so much for your honest 4 out of 5 review. I can only assume the lack of WIFI signal in your room, knocked a star off our review. I am therefore happy to report that we will be replacing our WIFI network in September and this issue will no longer be prevalent! I hope this, together with... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Wow! A throughly deserving review of a beautiful hotel! From start to finish we had an excellent stay! We stayed in the Stanwell Suite which was more than big enough for a family of 4 and had 2 bathrooms so no arguing in the morning. Breakfast was superb and the restaurant staff were lovely especially Keith who could not do... More 

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Bellhop49, Thanks so much for your wonderful 5 out of 5 review! I will be passing your comments on to Trish & Keith personally as they are excellent motivation! We strive very hard to offer an exceptional breakfast & warm friendly service throughout everyone's stay, but to have it recognised & appreciated is wonderful! I hope you come back... More 

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