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All 5 Staines hotels

The Stanwell Hotel

3.0 of 5 Hotel   |   171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
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The Stanwell Hotel
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83%
Ranked #1 of 5 hotels in Staines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
scott r London, United Kingdom
  • Reviews (207)
  • Photos (48)
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207 people have reviewed this hotel

Traveler rating
    103
    70
    22
    6
    6
See reviews for
25
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65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
London, United Kingdom
Top Contributor
77 reviews 77 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Booked here because the Sofitel at T5 was fully booked and glad we did. Stayed in a family room which was decent size, well appointed and half the price of the Sofitel. This is a VERY well run hotel, it might only be a 3 star but far better than an average 5 star. Decent quality food ( the tapas... More

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Scott, Thank you so much for our five star review! Comparing the hotel to a five star hotel is a great accolade, one I will share with the whole hotel team (and the directors!). I take it from your review you will stay with us again & I hope it is very soon! Regards, James Mahaffey General Manager More

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Arrived Saturday night having travelled north from Goodwood and needing a bath. Room clean but basic. Staff friendly. Dinner came with a discount for two main meals... Good job because the duck was over cooked, it could almost have been pre cooked then cooked again, but the vegetables were nice. Breakfast was very very slow and watery when it came.... More

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Truckfix, A steady three out of four is not bad, but perhaps lower than our aim. Having said this we welcome feedback both positive and negative so I thank you for taking the time to review us. I was sorry your duck was overcooked, did you perhaps raise this to your server? We do cook all meals “a la... More

Hong Kong, China
Top Contributor
196 reviews 196 reviews
64 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night as I had a 7am flight out of Heathrow and didn’t fancy a through-the-night drive from Manchester. The Stanwell is just outside the Perimeter Road to the south of Heathrow, and while it doesn’t actually look out onto the runway like the usual airport hotels to the north (Ibis, Renaissance, Marriot, etc.), it’s pretty... More

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Keith R, Thanks for your kind review. May I say you are very sensible to opt for a night in a hotel after your drive from Manchester, it is a lot easier and much less stressful to start your trip as you did. The Stanwell is very close to the perimeter road of Heathrow, but we do think we... More

Sandnes, Norway
Top Contributor
58 reviews 58 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose the hotel due to the need for a hotel close to Heathrow. A little lacking in info concernong taxi to the hotel, the info before I cae could be imporved. But nice room and bothroom, good breakfast and nice staff

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Barbro, Thanks for your review. It was brief but I took it to be overall positive! I note your comment about taxi information and we have now added this to our website thestanwell.com/find-us/. I do hope you will return and stay with us again in the future, now you know where the hotel is. Regards, James Mahaffey General Manager More

Newport, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Mum, dad and 17 yr old son; hotel booking a Friday overnight stop ahead of our son's (Saturday) open day at Royal Holloway Univeristy. Because of a "teenage moment", we were very much later setting off from home (on the Friday evening), consequently arriving much later than we had planned. Once on the road, after some top quality swearing, it... More

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Mark Price, Thanks for our five out of five review! It is always nice to read reviews such as yours where my team have been able to accommodate your needs and they have been so warmly received! The Stanwell does like to pride itself upon being different from the major chain hotels in & around Heathrow and one we... More

Grays Thurrock, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Check in was swift and welcoming, my room was located via the garden area, the room it's self was on the small side but more than adequate for a single person, the room was nice and clean and it had a a flat screen tv, desk & chair, safe and tea/coffee facilities. The bathroom was bright and modern with soap... More

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Marky, Thanks for your review. It was a very thorough review and overall from your 4 out of 5 review I took it to be positive. I note your point about the blinds at the windows in your room, this is the standard for our classic (I assume the standard you stayed in) & deluxe, but we are currently... More

Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for one night in May before flying to the USA the next day. It is very close to Terminal 5 so very convenient. It is situated in Stanwell, which was once a village so you have a nice pub (The Wheatsheaf) just a short walk away. We enjoyed a really good meal at the pub... More

Review collected in partnership with this hotel

Was this review helpful? Yes
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Martin M, Thank you so much for our five star review! A very good tip you pass on as well, we do like to offer the best rates to people who book direct and it also means we can offer the most appropriate room for the customer’s needs. Next time you fly from terminal 5 or any terminal in... More

Hilliard, Ohio
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff was friendly and helped by moving us to a closer room to the lift. The bed was hard to us so they gave us something to make the bed softer . and a sheet and fan because the rooms were hot due to the weather being hot. The only down fall was the chef was in a bad mood... More

Review collected in partnership with this hotel

Was this review helpful? Yes
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Mike T, Thanks for the review. I noted your stay wasn’t perfect but you still rated the hotel four out of five so I am sure the overall experience was positive. Thanks for the positive review of our staff, we do try to make guests feel welcome whether they are here for business or pleasure. I did note your... More

Bradford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great facilities and very pleasant staff. The bar has a great drinks selection and lovely decor. The breakfast was ok. Rooms are clean, with very comfy beds, good wifi, and plenty of channels on the bedroom TVs. Couldn't fault it. Very convenient location from the airport but at the same time, well enough away from the planes for a good... More

Was this review helpful? Yes
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Anthony M, Thanks Anthony for your very honest review of the Stanwell and the four out of 5 rating. I was pleased about the positives you mentioned including cleanliness, the beds, the WIFI, the TV etc. the location also we think gives the hotel a unique opportunity for an airport hotel – the convenience of location without too much... More

Chelmsford, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel, nice staff, great location for Heathrow (away from the planes), good food, clean, well appointed rooms. There's absolutely nothing bad to say about the Stanwell.....everything was just excellent. I would definitely recommend it if anyone is staying in this area or needs a hotel close to the airport. I for one will definitely be staying here again.

Was this review helpful? Yes
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Mark T, Thank you so much for your five out of five review of The Stanwell! Your excellent rating of the hotel is very kind & will be shared with the entire hotel team as it acts as superb motivation! I do hope you come and stay with us again soon! Regards, James Mahaffey General Manager More

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Additional Information about The Stanwell Hotel

Address: 171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
Location: United Kingdom > England > Surrey > Staines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Stanwell Hotel 3*
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Also Known As:
Travelrest London Heathrow Stanwell

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Stanwell is a boutique hotel, located in historic Stanwell village, just 5 minutes from Heathrow and the motorways. The Stanwell combines all the period charm and character of a grand residence, whilst offering a dynamic and contemporary choice of 52 individually designed rooms, bar and restaurant. Upgraded and extended in 2010, all rooms have freeview TV, free wifi, laptop-size safes, hospitality tray and ironing facilities. Don’t miss dining in Zamora’s award-winning restaurant and bar. ... more   less 
Number of rooms
52

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