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All 5 Staines hotels

The Stanwell Hotel

3.0 of 5 Hotel   |   171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
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The Stanwell Hotel
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80%
Ranked #1 of 5 hotels in Staines
Certificate of Excellence 2013
A recent review
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166 people have reviewed this hotel

Traveler rating
    80
    53
    21
    6
    6
See reviews for
20
44
22
55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Top Contributor
75 reviews 75 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We visited here for Sunday lunch with family and had a very enjoyable lunch. Upon arrival the staff were very friendly and helpful and we enjoyed a drink in the bar area where our lunch orders were taken. The dining room was a nice open space and felt very relaxing. The food was excellent and every member of my family... More

Was this review helpful? Yes 1
Tucson, Arizona
Top Contributor
64 reviews 64 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We traveled to UK nonstop from Phoenix, arriving in the early afternoon. We decided in advance not to try to do much of anything the first day so, after some research, decided to book a night at the Stanwell Hotel -- near the airport (we actually decided we didn't want to have to deal with public transport to our hotel... More

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stanwellhotel, Manager at The Stanwell Hotel, responded to this review

Dear JaneG, A very thorough and well rounded review, thank you for the time it took to write. As a small hotel we do pride ourselves on being flexible so I am glad that you found us accommodating to your needs. I trust on your next visit to the area you will stay with us again. Regards, James Mahaffey General... More

los angeles, ca
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

this hotel is quite lovely and physically close to heathrow BUT be warned that a taxi from the airport is a flat fee of 35 pounds; BUT the hotel has a car service that you can pre-book for roundtrip for 30 pounds plus gratuity. the restaurant/ bar was quite nice and i enjoyed my gin and tonics (with Gordons) and... More

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stanwellhotel, Manager at The Stanwell Hotel, responded to this review

Dear Penclaire, Thanks for your review. It is a notable point about the taxi service. We have negotiated our charge for the car service to ensure we offer our guests the best price, but it is true to say that if you just pickup a car from the airport it is more expensive. I hope to welcome you back to... More

Staines
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2014

As victims of the flooding we stayed at this great little hotel for a period in excess of three weeks. The room was comfortable, the breakfast was excellent with a choice of continental, full English, vegetarian, or any combination. Just ask! The staff could not have been more helpful. Any request or query was dealt with very quickly and to... More

Was this review helpful? Yes 3
stanwellhotel, Manager at The Stanwell Hotel, responded to this review

Dear Gordon A, Thank you for your kind words and 5 star review of The Stanwell Hotel & Restaurant. I will be sharing your review with the team as it provides excellent motivation as the hotel evolves and improves! We look forward to welcoming you back to the hotel to sample the restaurant as non-residents and wish you well in... More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 8, 2014 via mobile

Worst meal I've had in a long, long time. Where do I begin!?! Ate here as part of a large party (30 people) from a set menu at £25 a head. I'll start with the food... I ordered Chicken with Wilted Spinach (which was missing from every plate) and fried new potatoes as a main. Dry, tasteless, bland food with... More

Was this review helpful? Yes 4
stanwellhotel, Manager at The Stanwell Hotel, responded to this review

Dear Kingbennyboy, Your response was not easy reading but I thank you for taking the time to pass on your opinion. As you state you were here as part of a large party booking on a set menu and some of the issues you encountered may be attributed to the arrangements made by this group. Having said that, I take... More

Cardiff, United Kingdom
Top Contributor
60 reviews 60 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 28, 2014

Stayed recently before an early flight following day from Heathrow. Plenty of parking, good internet strength, decent bar food ( didn't try the restaurant ), clean and tidy room / bathroom, friendly staff, five miles or so from terminal 1 parking, easy route in. Flying from Heathrow, this is worth a look.

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Cymru13, Thanks for your review and recommendation to use the hotel on visit to Heathrow. Perhaps on your next visit you could try one of our "Park & Fly" packages, this takes all the stress and frustration of driving to parking, getting to terminal & etc. It's cheaper than you may think too... Either way, I do hope you... More

Leeds, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 24, 2014 via mobile

Very comfortable, and spotlessly clean.very smart bathroom . We had a de-luxe double which was cosy and modern. New carpets and decor throughout. Staff were friendly and helpful.We were allowed a late checkout for a small surcharge.Would definitely stay there again if flying from Heathrow .Car park good.

Was this review helpful? Yes 1
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Sue, Thanks for your recent review of The Stanwell Hotel. You are right the hotel is ideally suited for both Heathrow & Ashford Hospital. We have recently replaced the carpets in the deluxe bedrooms and soon hope to add to this with other bedrooms improvements. I hope to see you again on your next trip from Heathrow airport. Regards,... More

London, United Kingdom
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 21, 2014

We live local and was keen to try the hotels restaurant, we called to make a reservation for three. We ordered 2 steaks, quality not as good, while I asked for my steak to be cooked rare, it was very difficult to see it was rare, the inside of the meat was a very dark colour, as if the meat... More

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stanwellhotel, Manager at The Stanwell Hotel, responded to this review

Dear Stanley M, Thank you for your candid feedback regarding your recent experience at The Stanwell Hotel. I was sorry to read it did not meet your expectations. Particularly with the dining experience as this is an area we at The Stanwell take great pride. I will share your review with the team as honest feedback, such as yours is... More

Oakland, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 20, 2014

Stayed one night in December. Really just needed a place to rest after long flight near Heathrow, get up early in the morning, pick up colleague and head into the cold, windy, damp cave that is England in December. Arriving to the Stanwell, one notices the beautiful tree decorated for Christmas, shining proudly in the middle of the hotel. Parking... More

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stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear Jonathan, A genuine thank you for your very funny review it is possibly my favourite review of The Stanwell Hotel. I can only apologise that my response will not be as witty or as well written. It is sadly not possible to respond to your heating issue as I am unaware of what room and when specifically you stayed... More

Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

Even with all the flooding I am so glad i chose this hotel to stay in for my 5 day course. Price was competitive and the hotel overall is great. Staff are very attentive and friendly. Love it and will choose this hotel again if I am ever coming over. Still have 1 night left with them.

Was this review helpful? Yes
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review

Dear BBagha, Thanks for your review and commendation that The Stanwell is "the Best Hotel in Staines". The flooding in the Staines area was a fraught time for many, fortunately The Stanwell was unaffected. I do trust your final night was as pleasurable as the first four. I further hope to see you on your next visit to Staines. Regards,... More

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Additional Information about The Stanwell Hotel

Also Known As:
Travelrest London Heathrow Stanwell
Address: 171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
Location: United Kingdom > England > Surrey > Staines
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Staines
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Stanwell Hotel 3*
Official Description (provided by the hotel):
The Stanwell is a boutique hotel, located in historic Stanwell village, just 5 minutes from Heathrow and the motorways. The Stanwell combines all the period charm and character of a grand residence, whilst offering a dynamic and contemporary choice of 52 individually designed rooms, bar and restaurant. Upgraded and extended in 2010, all rooms have freeview TV, free wifi, laptop-size safes, hospitality tray and ironing facilities. Don’t miss dining in Zamora’s award-winning restaurant and bar. ... more   less 
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