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All 6 Glens Falls hotels

Queensbury Hotel

3.0 of 5 Hotel   |   88 Ridge Street, Glens Falls, NY 12801
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60%
Ranked #2 of 6 hotels in Glens Falls
A recent review
5 of 5 stars reviewed 1 week ago
DeborahJF South Paris
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241 people have reviewed this hotel

Traveler rating
    62
    79
    47
    31
    22
See reviews for
58
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
South Paris
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We found this hotel quite by accident. And what a delightful accident! Beautiful architecture, small room but Very Clean, comfy bed and accommodating staff. The wonderful turn of the 19th century bath was worth the trip...Great art, furniture and lighting made us feel the way you want to feel at a hotel...right at home! To top it off , breakfast... More

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Adam K, Guest Relations Manager at Queensbury Hotel, responded to this review

Thank you so much for taking the time to share your experiences online. It means a lot to me and the staff that you took the time to do so. I have taken your comments and shared throughout the hotel. Its comments like yours that make all the hard work that we do worth it. Thanks again and we look... More

Queensbury, New York
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Recently the North Country Quilters held a quilting retreat at the Queensbury Hotel. I must tell you it was a wonderful experience. The service provided to our group was outstanding. Kim S, Lisa and Travis tended to our every need. They did so with professionalism and a smile. All of the front desk staff members were friendly and very accommodating... More

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Adam K, Guest Relations Manager at Queensbury Hotel, responded to this review

Dear Donna, I want to thank you for taking the time to provide us all with your honest feedback. We always strive to provide a very high level of service to each and every one of our guests and I think we certainly achieved that with your group. It is always a pleasure when we receive positive remarks like this.... More

new york city
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 10, 2014 via mobile

For my birthday, my husband got me a room and massage downstairs with Stephanie. I was so disappointed with the room (#201). Very tiny and no tub(I even brought my own bubbles so that I could take a bath after my massage). If you have the time for a massage, I highly recommend it! Stephanie was amazing and I plan... More

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Adam K, Guest Relations Manager at Queensbury Hotel, responded to this review

Dear Guest, I would like to say thank you for taking the time to share your thoughts on our hotel. I will agree with you that all of the ladies with “Hands to Balance” are great, especially Stephanie. If you’re ever looking for a great massage from a truly professional staff then look no farther. As far as the size... More

Hamilton, Canada
1 review
5 of 5 stars Reviewed March 10, 2014

Our ski group stayed at this hotel on March 7 and we could not have been better served. I had arranged a block of rooms in advance and was given a good price in a friendly and professional manner. When we arrived, the entrance and lobby area were classic in style and very clean. The front desk could not have... More

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Adam K, Guest Relations Manager at Queensbury Hotel, responded to this review

Thank you very much for your kind words. I certainly will share them with all departments throughout the hotel. It's guest comments such as your that make all of our hard work worth it. We look forward to your groups return. Again thank you!! More

Louisville, Kentucky
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

I recently visited the Queensbury hotel and I must say I cant believe all the negative reviews. First of all the gentleman who checked us in ( I believe his name was Tom) should be working at a 5 star hotel. He was very knowledgeable of the area and extremely friendly! We also dined in their on site restaurant which... More

Was this review helpful? Yes 1
Adam K, Guest Relations Manager at Queensbury Hotel, responded to this review

Dear Dirk M. I really would like to thank you sincerely for taking the time to provide all of us with your thoughts on our hotel. We here at the Queensbury Hotel truly do take great pride in providing a memorable experience for all of our guests and when we succeed and receive honest positive feedback like we have here... More

Hershey, Pennsylvania
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed February 20, 2014

I've been staying at the "Q" since the early 90's, I've always loved it for the location. It's perfectly situated for my needs, I love the on-site massage therapist & they've upgraded a few things (key cards instead of keys & the TV's are new), but it seems like a lot of it is still tied to the "traditional". The... More

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Adam K, Guest Relations Manager at Queensbury Hotel, responded to this review

Dear Tom M. I would like to begin by saying that we are very pleased to hear that you enjoy our hotel. Repeat customers, such as you, are very important to our overall success and we realize that. The Queensbury Hotel is a “Grand Ole Lady” when comparing to more modern establishments. Our top-notch Maintenance staff works very hard to... More

Pennsylvania
Top Contributor
389 reviews 389 reviews
284 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed February 10, 2014

We've stayed here before and again enjoyed our stop. A good spot in the center of town. We checked in around 1:30 and our assigned room wasn't ready but they kindly accommodated us in an alternate room. Good size room, bathroom on the small side with limited shelf space. Nice toiletries. Good wifi and comfortable bed. Enjoyed a light dinner... More

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Adam K, Guest Relations Manager at Queensbury Hotel, responded to this review

Dear WeeLuv2Travel2, I would like to say thanks for taking the time to review our hotel and staff. In today’s market we understand that travelers have many different options to choose from when looking for overnight accommodations and when we get that chance to show our guests what we can do and what we’re all about we like to see... More

Hadley, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 9, 2014

My room was overlooking the park and with the snowstorm in progress it was the perfect time to unwind. Anyone who likes to doak in the tub. This room had a nice soaking tub. I would recommend staying here to anyone.

Was this review helpful? Yes
Adam K, Guest Relations Manager at Queensbury Hotel, responded to this review

I would like to thank you for sharing your thoughts regarding our hotel with everyone. I am very pleased to hear that everything was enjoyable. I will certainly take your comments and share throughout the hotel as these type of reviews are exactly what we are looking for from our guests. The entire staff will be pleased. We look forward... More

Indian Lake, New York
1 review
5 of 5 stars Reviewed February 5, 2014

While my husband was hospitalized at Glens Falls Hospital, I stayed at the Queensbury Hotel. They made me feel very safe and comfortable. The advantage of having a wonderful restaurant on premises for dinner and a delicious continental breakfast added to lessening my stress level under the circumstances. They also made it very affordable, giving me a hospital discount. This... More

Was this review helpful? Yes
Adam K, Guest Relations Manager at Queensbury Hotel, responded to this review

Dear Leila, First I want to thank you very much for taking the time to provide your kind words for all. We here at the Queensbury Hotel do understand that from time to time situations arise beyond our control and we understand that the service that we provide can go a long way during those trying times. We love to... More

Lake George, New York
1 review
5 of 5 stars Reviewed February 4, 2014

I called the Queensbury Hotel in a bit of a panic. I needed to find a location for a retreat weekend for 24 women after having been bumped from another local hotel for a more lucrative event. With 30 days to go I met with Kim Saheim, the sales manager, to see if we could work something out. She met... More

Was this review helpful? Yes
Adam K, Guest Relations Manager at Queensbury Hotel, responded to this review

Thank you very much for all of your kind words. We certainly do look forward to the groups return and our chance to impress with our staff and elegant facilities. I was very pleased to hear that the group enjoyed the breakfast at "Garden On the Park" our professional staffin there really does go above and beyond with every chance... More

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Additional Information about Queensbury Hotel

Also Known As:
Queensbury Hotel Glens Falls
Queensbury Glens Falls
Address: 88 Ridge Street, Glens Falls, NY 12801
Phone Number:
Location: United States > New York > Glens Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Glens Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Queensbury Hotel 3*
Official Description (provided by the hotel):
Located in the heart of downtown Glens Falls, only minutes to Saratoga Springs, Lake George and the Adirondack Mountains. Considered a destination on its own, the landmark Queensbury Hotel has often been regarded as the town's centerpiece. Come experience our grand lobby and enjoy fabulous amenities such as our heated indoor pool and Jacuzzi, restaurant and lounge. Dine in Garden on the Park or Fenimore's Lounge or stay in for the night and order room service. ... more   less 
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