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Quality Inn Glens Falls

2.0 of 5
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547 Aviation Road, Glens Falls, NY 12804
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Quality Inn Glens Falls
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Ranked #3 of 6 Hotels in Glens Falls
A recent review
3 of 5 stars Reviewed June 23, 2015
skynyrd2 Ontario
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82 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Ontario
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 23, 2015

The hotel is in a good location in Glen's Falls. Lots of restaurants & shopping nearby. The room was clean although small. Bedding & towels were clean and plentiful. The only issues were that the WiFi signal & TV went on & off constantly. This was most annoying. We were told that Time Warner had been trying to resolve the... More 

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Newark, New Jersey
1 review
5 of 5 stars Reviewed June 16, 2015

We called from the road with no reservation and the person we spoke with was very nice. Great price and we were pleased to find the building clean and well maintained. Fast check in. The room smelled good when walked in and everything was very clean. Pretty much a standard hotel room tho. My only suggestion is that I wish... More 

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Queensbury, New York
1 review
1 of 5 stars Reviewed June 13, 2015

My room was musty and the bathroom had a horrible moldy odor. Air conditioning does not work well at all. Room too hot even though a/c was at a low temperature. The room itself is old furniture and the room is very small. Much traffic noise coming through the windows and walls. Wallpaper coming down in the room as well.... More 

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Travelers are raving about these Glens Falls hotels

Newburgh, New York, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed June 7, 2015

Chris, the Assistant General Manager had a few issues to handle in my room, at my request. He immediately took care of each one, which required tools and labor. I was impressed by his professionalism and expertise and all with a smile. We had a great stay for Americade 2015. Signed Keith and Francine Lipsey from Newburgh, NY.

Was this review helpful? Yes
Utica, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 14, 2015

Checked in Friday,April,10th,for 2nights stay,room was not cleaned missing sheets,(WOKE UP NEXT DAY NOTICED BITE MARKS ON MY BODY,AND ARM)worse experience Owner Sam charged me for the 1 night stay,zero customer service

Was this review helpful? Yes 1
Christopher F, Manager at Quality Inn Glens Falls, responded to this review

Dear Guest, We are so sorry you didn't enjoy your stay. We take complaints regarding bite marks very seriously. We have an outside company that address each and every suspected bed bug contamination. Unlike other hotels that try to solve problems like this themselves, we do what's right. This company empties the entire room, eliminates all traces of infestation, then... More 

New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

Visiting friends in Glens Falls and needed a dog friendly, non smoking place. Figured that would be hard to come by, and settled on quality inn because of location and price. I was not expecting anything great, but pleasantly surprised! Room was clean, recenltly updated, staff friendly, free breakfast in the morning, great price. Lots of parking and close to... More 

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Christopher F, Manager at Quality Inn Glens Falls, responded to this review

Thank you for your kind words. It was a pleasure having you and your furry friend as our guest! We hope to see you again soon. Safe travels. More 

Montreal, Quebec
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 14, 2014

This place is Great ! Recently renovated, this small modern hotel offers bright, clean rooms and bathrooms, an attentive staff, hot breakfast options and even an indoor pool! We thoroughly enjoyed our stay and would highly recommend this hotel to families and couples travelling to Lake George. Close to everything: Aviation Mall, Great Restaurants Six Flags etc.

Was this review helpful? Yes 3
Christopher F, Manager at Quality Inn Glens Falls, responded to this review

Thank you for your kind words. We appreciate you staying with us. More 

Sterling Heights, Michigan
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 6, 2014

Room was small, but the bathroom was good size. Everything was nice & clean. Bed comfy. Chris was very helpful. Pool was on the small size, but well maintained. Good lighting, flat screen tv, microwave & fridge in each room. Coffee available 24 hours.

Was this review helpful? Yes 1
Christopher F, Manager at Quality Inn Glens Falls, responded to this review

Thank you for your comments. We are very glad you enjoyed your stay with us. Come back anytime! More 

Barrington, RI
Level Contributor
106 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed September 12, 2014

I was really surprised at this hotel. I was in the area for business and the nearby Lake George hotels were all booked or expensive so I happened upon this hotel. The owner owns the econo lodge in the same complex and helped me check in. The rooms were updated and very clean and the price was pretty good for... More 

Was this review helpful? Yes 2
Christopher F, Manager at Quality Inn Glens Falls, responded to this review

We're very glad you enjoyed your stay and thank you for taking the time to let us know. More 

New York City, New York
1 review
1 of 5 stars Reviewed September 2, 2014

I have had residence in room 204 with one dog. The room was dirty and stinky. Apparently, a playpen and a crate for my dog were not considered a crate for him. We also lined the floor with waterproof mat. Also there are many mold stains in the refrigerator, refrigerator with food left in the fridge and stains in the... More 

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Christopher F, Manager at Quality Inn Glens Falls, responded to this review

Dear Guest, We are sad to hear that you found your room to be unsatisfactory but in fairness this is the first we're hearing about it. Yes, upon checking in to the hotel you were told you can't leave your dog unattended for extended amounts of time and yes you did let us know that someone at our National Reservations... More 

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