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Quality Inn Glens Falls

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547 Aviation Road, Glens Falls, NY 12804
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Quality Inn Glens Falls
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87 Reviews from our TripAdvisor Community

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Rochester, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel appears to be newly remodeled . . .new linens, curtains, bedding, etc. Everything was very clean. Staff was very helpful, courteous and efficient. The rooms are very basic . . . and not much room for anything except the beds, but it was comfortable and more than adequate for our needs.

Helpful?
Thank ch4india
New York City, New York
1 review
1 of 5 stars Reviewed September 8, 2015

went into my room and noticed the bed were not made and bathroom was not clean had to wait 30 mins for room to be cleaned. staff also forgot to activate my key card so when I returned to my room was not able to get back in the room. next day had the same issue my room was not... More 

Helpful?
Thank Treesexy
Christopher F, General Manager at Quality Inn Glens Falls, responded to this review

Dear Treesexy, We are so sorry to hear that you didn't enjoy your stay with us. We aren't sure why your room wasn't cleaned when you arrived but perhaps our staff checked you in early and there was an error? Did you need a specific room type or floor? Usually we'd simply give you a different room. We'd need a... More 

Travelers are raving about these Glens Falls hotels

Heathsville, Virginia
Level Contributor
146 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed September 5, 2015

Room was small, very little light over small desk, hardly any plug-ins, and breakfast area had about 4 tables -- so it was difficult for patrons to grab something to eat. Also choices weren't great. Room was clean though. Also - although listed as being in Glens Falls, this hotel is really in Queensbury. Shared parking lot with Econo Lodge... More 

Helpful?
Thank LuvNorNeck
Christopher F, General Manager at Quality Inn Glens Falls, responded to this review

Dear LuvNorNeck, Thank you for sharing your concerns with us. Unfortunately our lobby can only accommodate so many tables but for a hotel this size, having four breakfast tables isn't unusual. We're sorry to hear you found the breakfast item selections inadequate. We offer yogurt, eggs, meat selection, make your own waffles, hard boiled eggs, English muffins, croissants, pastries, two... More 

Fairfield, Ohio
1 review
5 of 5 stars Reviewed August 22, 2015 via mobile

Stayed 4 nights here and could not been happier. Rooms are super clean and house keeping dose a great job with your room every morning. Front desk staff is always friendly. Breakfast is better than your basic hotel breakfast. Just a hop skip and a jump from all lake george activities. Only down fall is it is really hard to... More 

Helpful?
Thank Dustin K
A TripAdvisor Member
5 of 5 stars Reviewed August 11, 2015 via mobile

The staff is super friendly and helpful. The rooms were just what we needed with the mini fridge and microwave. The kids really loved being able to make their own waffles for breakfast. I have picky eaters and everyone was able to find something, which saved us from having an added expense for breakfast. The pool was small but sufficient... More 

Helpful?
Thank A TripAdvisor Member
Ontario
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 23, 2015

The hotel is in a good location in Glen's Falls. Lots of restaurants & shopping nearby. The room was clean although small. Bedding & towels were clean and plentiful. The only issues were that the WiFi signal & TV went on & off constantly. This was most annoying. We were told that Time Warner had been trying to resolve the... More 

Helpful?
Thank skynyrd2
Newark, New Jersey
1 review
5 of 5 stars Reviewed June 16, 2015

We called from the road with no reservation and the person we spoke with was very nice. Great price and we were pleased to find the building clean and well maintained. Fast check in. The room smelled good when walked in and everything was very clean. Pretty much a standard hotel room tho. My only suggestion is that I wish... More 

Helpful?
Thank BillPete92
Queensbury, New York
1 review
1 of 5 stars Reviewed June 13, 2015

My room was musty and the bathroom had a horrible moldy odor. Air conditioning does not work well at all. Room too hot even though a/c was at a low temperature. The room itself is old furniture and the room is very small. Much traffic noise coming through the windows and walls. Wallpaper coming down in the room as well.... More 

Helpful?
Thank Eileen O
Newburgh, New York, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed June 7, 2015

Chris, the Assistant General Manager had a few issues to handle in my room, at my request. He immediately took care of each one, which required tools and labor. I was impressed by his professionalism and expertise and all with a smile. We had a great stay for Americade 2015. Signed Keith and Francine Lipsey from Newburgh, NY.

Helpful?
Thank Keith L
Utica, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 13, 2015

Checked in Friday,April,10th,for 2nights stay,room was not cleaned missing sheets,(WOKE UP NEXT DAY NOTICED BITE MARKS ON MY BODY,AND ARM)worse experience Owner Sam charged me for the 1 night stay,zero customer service

Helpful?
1 Thank Sead Z
Christopher F, Manager at Quality Inn Glens Falls, responded to this review

Dear Guest, We are so sorry you didn't enjoy your stay. We take complaints regarding bite marks very seriously. We have an outside company that address each and every suspected bed bug contamination. Unlike other hotels that try to solve problems like this themselves, we do what's right. This company empties the entire room, eliminates all traces of infestation, then... More 

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