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4.0 of 5 Lodge   |   Dete Vlei, Hwange National Park, Zimbabwe
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Hwange Safari Lodge
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A recent review
3 of 5 stars reviewed 1 week ago
Markus I Bulawayo, Zimbabwe
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75 reviews from our community

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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bulawayo, Zimbabwe
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently got to spend a night with some foreign guests and I was very impressed with the layout and service at the lodge. I found the staff very friendly and the service impressive. We were even lucky enough to arrive the day after they dropped the prices of food and beverages. It is good to see that someone is... More 

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Dublin, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Hwange Safari Lodge is possibly one of the best locations and hotel designs in southern Africa. I have visited it many times over the past three decades and I always come away with a deep sense of pleasure. The key feature of the Lodge is its floodlit waterhole located within the park boundaries which presents a unique opportunity to view... More 

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Edinburgh, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Returned to Hwange Safari lodge for another visit and again it did not disappoint. I love visiting here- the room was very comfortable and clean and the food was great. Complimentary wifi worked very well and was able to FaceTime with no problems at all. Real highlight is relaxing by the pool in the beautiful grounds watching animals come and... More 

Was this review helpful? Yes 1
johannesburg
1 review
4 of 5 stars Reviewed January 19, 2015

We stayed at Hwange on 5 January 2015. It is still a very attractive hotel with nice rooms and attentive staff. The highlight of course is the view of the waterhole right on the door step. We were lucky enough to see a large herd of sable antelope coming down to drink.. a very rare and special sighting. Our guide... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015

Attended wedding over the new year period (30 Dec to. 1st Jan) Room was clean, had great view of the lake. Free 3 day complimentary wi-fi and Satellite TV in rooms for those who want to catch up with world events. Food was great. Staff very courteous and friendly. Safari trips in the morning and afternoon at $35.00 per person... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 3, 2015

For a place that beautiful there's a lot that needs to be done in terms of customer care. Most of the staff were not pleasant. The wifi was not working. When I viewed the rooms there was complimentary bottled water but when I checked in the water was gone. The staff were gossiping about guests in venecular, me included! Unbeknown... More 

Was this review helpful? Yes 3
Bulawayo
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 31, 2014 via mobile

When we checked in,l immediately set out to look for the shortcomings that other reviewers had noted and discovered that promises by management to improve on service standards are genuine. Checkin was a breeze and we were led to a clean and comfortable room after a long drive in heavy rain from Byo.The food served was great and wifi that... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed December 25, 2014 via mobile

We stayed at Hwange in December 2014. On arrival we didn't particularly like the room we were given and management upgraded us (thank you!). We thoroughly enjoyed the safari drives. Amazing how wildlife simply makes its way to the lodge's watering holes. We found the staff really helpful. The breakfast was delicious with lots of variety. It was such a... More 

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Wylam, England, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 13, 2014

We made a pitstop here en route to Victoria Falls on the splendid Pathfinder coach journey. It was a welcome relief to find somewhere as beautifully relaxing to take a break after most of the day travelling. The entrance opens out into a huge lobby/reception area, and the stairs and paths separate and sweep down to the ground level where... More 

Was this review helpful? Yes 1
Stuhr
Contributor
18 reviews 18 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 3, 2014 via mobile

This fantastic Location deserves a better lodge than this. Renovation May be possible, but it will have to be soon. The rooms are small, shabby, smelly And Dirty. The bathroom was horrible, the toilet Seat broken And as we arrived there was no electricity. Most of the Staff were very helpful some were just Scruffy looking. On our last evening... More 

Was this review helpful? Yes 1
Mildred D, General Manager at Hwange Safari Lodge, responded to this review

Dear Valued Guest On behalf of Hwange Safari Lodge, please accept my apology for your unpleasant experiences during your stay with us. We are concerned to note your dissatisfaction with your room, room cleanliness and bathroom. I can assure you that we are actively working to improve our product and service standards; your feedback has proved to be invaluable. We... More 

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Additional Information about Hwange Safari Lodge

Address: Dete Vlei, Hwange National Park, Zimbabwe
Location: Zimbabwe > Matabeleland North Province > Hwange National Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hwange Safari Lodge 4*
Number of rooms: 100
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Also Known As:
Hwange Safari Hotel Harare

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