We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Glenmont hotels

Comfort Inn Albany / Glenmont

2.0 of 5 Hotel   |   37 Route 9W, Glenmont, NY 12077 (Formerly Quality Inn)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Comfort Inn Albany / Glenmont
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Comfort Inn Albany / Glenmont to your Saves list
Ranked #2 of 3 Hotels in Glenmont
A recent review
5 of 5 stars reviewed 2 weeks ago
SDEntertainer San Diego, California
Write a Review

48 reviews from our community

Traveler rating
    10
    20
    9
    3
    6
See reviews for
17
10
3
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (4)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (10)
All months
San Diego, California
Top Contributor
112 reviews 112 reviews
60 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love Comfort Inns. When I stay there if it's true the brand it has a great, comfortable room, excellent heating and airconditioning, a breakfast that's more than a plastic wrapped month old pastry, a nice selection of TV and great Internet. This one did not let me down. I was en route to Michigan through Canada...a long drive. It... More 

Was this review helpful? Yes
Jerry W, Director of Sales at Comfort Inn Albany / Glenmont, responded to this review

Dear SDEntertainer, Thank you for staying with during your tour across America. We value your kind feedback and compliments about our hotel. I will share this review with our staff and encourage them to continue to serve our guests with the ultimate respect. We look forward to your return visit soon and safe travels. Best Regards, Jerry White Director of... More 

Cowlesville, New York
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy to get to and easy to travel from. Clean and neat even under major renovations! Most staff friendly and helpful. Response to questions and request were polite, and quick! Once renovation is complete this should be more of a gem!

Was this review helpful? Yes
Jerry W, Director of Sales at Comfort Inn Albany / Glenmont, responded to this review

Digger555, Thank you so much for taking time to write a review. We appreciate and value your kind feedback and will share this with our team. We constantly strive to improve our service and it is always a pleasure to receive positive comments. We look forward to your return visit, safe travels and see you soon. Best Regards, Jerry White... More 

Cape Cod, Massachusetts
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 23, 2014

We stopped here as a convenient spot on our way back to Massachusets. The hotel is still undergoing renovations but their restaurant/bar was open with enough choices to satisfy us. The grand opening was to be in a week. The hotel will also become a non-smoking hotel as of 10/24/14. The room available to us had 2 queen beds ,... More 

Was this review helpful? Yes 1
Jerry W, Director of Sales at Comfort Inn Albany / Glenmont, responded to this review

Dear Irelandagain, Thank you so much for staying with us once more. We appreciate your business and glad you enjoyed your stay. It is gratifying to know we are doing the right thing and will share your comments with the staff. Best Regards, Jerry White Director of Sales Comfort Inn Albany-Glenmont More 

New Bern, North Carolina
Top Contributor
144 reviews 144 reviews
50 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed October 19, 2014

This was the worst hotel experience ever. The hotel is going through renovations but this review has nothing to do with it. I arrived and informed I was going into a King Smoking room. I informed the staff that I have never smoked in my life and would like another room as I am here for the week. "We cant... More 

Was this review helpful? Yes
Jerry W, Director of Sales at Comfort Inn Albany / Glenmont, responded to this review

Dear Ed, Thank you for taking time to write a response about our hotel and share your comments with us. On behalf of the entire staff I want to apologize for the service you received. Certainly this was not our intention to assign a smoking room as we try to fulfill all the room requests when we are almost sold... More 

Orlando
Contributor
19 reviews 19 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 19, 2014

Overall nice hotel, clean rooms, comfortable beds. Upon arrival I was told that the room I had booked for 2 queen sized beds 4 months ago was not available and the hotel was sold out. We had booked 2 rooms, 1 king, and 2 queens. I asked to speak to the owner or call corporate to get things resolved as... More 

Was this review helpful? Yes
Jerry W, Director of Sales at Comfort Inn Albany / Glenmont, responded to this review

Dear John G, Thank you for taking time to express your comments on Tripadvisor regarding your recent stay. On behalf of the entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and will be using your feedback you provided to make improvements for an exceptional experience in the future. This... More 

Alton, Illinois
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 11, 2014

When I arrived to check in this evening, I was informed I would be put in a smoking room despite my reservation being for non-smoking. The attendant at the front desk informed me she could put an ionizer in the room which would help the smell if I wanted to come back an hour later. When I did return, the... More 

Was this review helpful? Yes 1
Jerry W, Director of Sales at Comfort Inn Albany / Glenmont, responded to this review

Dear foodiewino89, Thank you for taking the time to let us know about your recent stay. On behalf of our entire team, I would like to apologize for failing to meet your expectations. The night of your reservation the entire hotel community was sold out or had limited inventory. We do everything possible to make our guests comfortable and assign... More 

New London, Connecticut
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 22, 2014

This is may second visit to the Comfort Inn in Glenmont. There are updating the hotel, and I was given one of the newest rooms. It was very, very comfortable. I will continue to stay here when I travel to Albany. Check in was quick, and the staff was helpful.

Was this review helpful? Yes 1
Jerry W, Director of Sales at Comfort Inn Albany / Glenmont, responded to this review

To Wonderful Rest: Thank you for taking the time to write your review on Trip Advisor. We appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to improve the quality if service. We hope you stay with us again to fulfill your travel... More 

2 reviews
4 of 5 stars Reviewed September 1, 2014

This was a 1 night stay on the way to Cape Cod. We were all very pleased w/the lovely renovated room & its cleanliness. Staff is very pleasant making check in & out simple & quick. Breakfast offerings were varied & generous: assorted yogurts, lots of fresh fruit, cereals, baked goods & Belgian waffles. The young lady managing the breakfast... More 

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for a very nice and fair review. It is quite refreshing to read such comments regarding the hotel and our staff. We will continue to renovate and soon hope to have comments like this one from all our guests. Thanks, again! More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2014

We were looking for a place to sleep for the night when traveling from Montreal to NY city. The location is very good, few minutes from I-87. I read the reviews and was worried about how is it going to look BUT, I made sure when called to reserve the night- that I will get a renovated room, and that... More 

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for a very good review of your stay with us. I appreciate your honesty and hope that other prospective guests read your review and see that we are trying very hard to improve things here. The lobby, breakfast dining area, restaurant and bar will all be renovated very soon, as well. Thanks, again for the review and we... More 

Albany, NY
Contributor
19 reviews 19 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 8, 2014

We stayed at this suburban Albany motel for four nights, having a generally positive, but not perfect experience. The King bedroom was clean, quiet and adjacent to the entrance area with a tall refrigerator, the latter not being something we had ever experienced before. The room faced the motel parking lot which was generally quiet as opposed to the opposite... More 

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for a "pretty good" review of the hotel. I am actually quite glad that you mentioned the small breakfast room, as we are just a couple of months away from expanding it! As you may have noticed, we are renovating the entire property right now and the breakfast room is soon. I am so sorry that you had... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Inn Albany / Glenmont? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Albany / Glenmont

Address: 37 Route 9W, Glenmont, NY 12077 (Formerly Quality Inn)
Phone Number:
Location: United States > New York > Glenmont
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Albany / Glenmont 2*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Choice Hotels, Orbitz, Hotels.com, TripOnline SA, Travelocity and Tingo so you can book your Comfort Inn Albany / Glenmont reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Albany / Glenmont Hotel Glenmont
Comfort Inn Glenmont
Glenmont Comfort Inn

12 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay