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All 3 Glenmont hotels

Comfort Inn Albany / Glenmont

2.0 of 5 Hotel   |   37 Route 9W, Glenmont, NY 12077 (Formerly Quality Inn)
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Comfort Inn Albany / Glenmont
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Ranked #2 of 3 Hotels in Glenmont
A recent review
4 of 5 stars reviewed 2 weeks ago
Dianna D
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41 reviews from our community

Traveler rating
    8
    18
    8
    3
    4
See reviews for
15
10
2
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This was a 1 night stay on the way to Cape Cod. We were all very pleased w/the lovely renovated room & its cleanliness. Staff is very pleasant making check in & out simple & quick. Breakfast offerings were varied & generous: assorted yogurts, lots of fresh fruit, cereals, baked goods & Belgian waffles. The young lady managing the breakfast... More

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for a very nice and fair review. It is quite refreshing to read such comments regarding the hotel and our staff. We will continue to renovate and soon hope to have comments like this one from all our guests. Thanks, again! More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2014

We were looking for a place to sleep for the night when traveling from Montreal to NY city. The location is very good, few minutes from I-87. I read the reviews and was worried about how is it going to look BUT, I made sure when called to reserve the night- that I will get a renovated room, and that... More

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for a very good review of your stay with us. I appreciate your honesty and hope that other prospective guests read your review and see that we are trying very hard to improve things here. The lobby, breakfast dining area, restaurant and bar will all be renovated very soon, as well. Thanks, again for the review and we... More

Albany, NY
Contributor
19 reviews 19 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 8, 2014

We stayed at this suburban Albany motel for four nights, having a generally positive, but not perfect experience. The King bedroom was clean, quiet and adjacent to the entrance area with a tall refrigerator, the latter not being something we had ever experienced before. The room faced the motel parking lot which was generally quiet as opposed to the opposite... More

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for a "pretty good" review of the hotel. I am actually quite glad that you mentioned the small breakfast room, as we are just a couple of months away from expanding it! As you may have noticed, we are renovating the entire property right now and the breakfast room is soon. I am so sorry that you had... More

Killingworth, Connecticut
Top Contributor
124 reviews 124 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed July 30, 2014

So between the two we chose Comfort Inn. We were aware of renovations and as other reviewers have commented, effort is made to keep the inconveniences to a minimum. We were assigned a new room but to get there you had to pass thru areas under construction. Hallways had an odor. Only one elevator and if you are in a... More

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for reviewing our hotel! Yes, the renovations can cause some different odors and certainly some excess dust but there shouldn't have been anything in your guest room that shows we're under construction. I do apologize about that and hope that you find your way back to our hotel next time you're down this way because, I'm sure, once... More

Baldwinsville, New York
2 reviews
1 of 5 stars Reviewed July 28, 2014

We recently stayed in this comfort inn for a softball tournament. I have to say in the past 2 years we have stayed in numerous comfort inns, clarions and holiday express hotels. This place was by far the worst. They screwed up the reservations, overbooked the hotel, had rooms with horrific odor, flying insects, stains, and filthy carpets. Our room,... More

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for your review of our property and my apologies to you and your family for the terrible experience you had with us. As the GM of such a busy hotel that is in the midst of a major renovation, I still try to take one day off. ;) That being said, I would absolutely love to discuss your... More

New York, NY
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 7, 2014

I just got married in Coxsackie, NY and all of the local hotels were booked up for my guests. Comfort Inn was about a half hour away so we called them to find out avails and I had the pleasure of talking to the wonderfully accommodating, Ashley Hanna. She was so helpful throughout the 6 months I was planning my... More

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for such a great review of our hotel, services, and, especially, Ashley. We couldn't be more proud of the work she does here and both her and the hotel are so grateful to you for recognizing her. Congratulations to you and your groom and best of luck! More

Wilmington, Delaware
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 7, 2014

Although your hotel was in repairs and upgrading our stay was fantastic. We were tired from a busy couple of days but we all fell asleep quite fast and all had a great nights sleep!! The rooms were upgraded and clean! Breakfast staff were very friendly and although because it was Sunday morning and crowded she kept food filled and... More

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for a really great review of your experience with us. I appreciate that you noted our renovation and how it wasn't even a factor in your comfort. We have obviously been putting a lot of work into upgrading the hotel and are also upgrading the breakfast selection (and the breakfast dining area soon too!). Thanks, again for the... More

Greensboro, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2014

Excellent staff,very friendly and helpful. Hotel and rooms clean and well maintained. Cozey and comfortable, not small. Free Complimentary breakfast had a excellent varity to meet any taste. Parking was spacious and large enough to accommodate 18 wheelers away from cars. One part of the Hotal has smokeing rooms but these are sectioned off by glass doors to that corridor.... More

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for an outstanding review of our hotel, our staff, and our employees. We are most grateful for your very kind words. We are also extremely excited to let you and everyone reading this review that our renovation has begun and we are in the midst of a project that will see changes and updates made to our guest... More

Cape Cod, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 8, 2014

We stayed two nights, The room was comfortable, the heater very good... and we needed it! The staff were pleasant and accomodating. The breakfast was basic but in good supply with a variety of choices. The breakfast room staff made folks feel like family. We didnt try the Pub although it looked inviting as we were visiting with folks with... More

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you so much for such a positive and realistic review of our hotel. I appreciate the truth in responses on this site...and I'm sure the readers do too. As you mentioned, we definitely do have our renovation taking place. Slowly but surely, you, and everyone will see major change here. Once complete, it will be exciting to hear your... More

Southern Tier NYS
Contributor
19 reviews 19 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 23, 2013

We found this older hotel to be well kept. We were in a first floor non-smoking room and it did not have any tobacco odor. The room was clean and we also had plenty of hot water. Joann at front desk was warm and welcoming and very helpful. There is a Panera and 5 Guys less than a mile away.... More

Was this review helpful? Yes 2
Matt C, General Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for the kind words, especially on a review site such as this! It is really great hearing such good things about Joanne since she is our newest addittion to the front desk team! Thanks again and we hope to see you soon. More

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Additional Information about Comfort Inn Albany / Glenmont

Address: 37 Route 9W, Glenmont, NY 12077 (Formerly Quality Inn)
Phone Number:
Location: United States > New York > Glenmont
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Albany / Glenmont 2*
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Also Known As:
Comfort Inn Albany / Glenmont Hotel Glenmont
Comfort Inn Glenmont
Glenmont Comfort Inn

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