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All 3 Glenmont hotels

Comfort Inn Albany / Glenmont

2.0 of 5 Hotel   |   37 Route 9W, Glenmont, NY 12077 (Formerly Quality Inn)
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Comfort Inn Albany / Glenmont
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65%
Ranked #1 of 3 hotels in Glenmont
A recent review
5 of 5 stars reviewed 2 weeks ago
megelwil New York, NY
  • Overview
  • Reviews (36)
  • Photos (9)
  • Amenities
  • Q&A
  • Room tips (8)
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36 people have reviewed this hotel

Traveler rating
    8
    15
    7
    3
    3
See reviews for
12
9
2
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
New York, NY
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just got married in Coxsackie, NY and all of the local hotels were booked up for my guests. Comfort Inn was about a half hour away so we called them to find out avails and I had the pleasure of talking to the wonderfully accommodating, Ashley Hanna. She was so helpful throughout the 6 months I was planning my... More

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for such a great review of our hotel, services, and, especially, Ashley. We couldn't be more proud of the work she does here and both her and the hotel are so grateful to you for recognizing her. Congratulations to you and your groom and best of luck! More

Wilmington, Delaware
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Although your hotel was in repairs and upgrading our stay was fantastic. We were tired from a busy couple of days but we all fell asleep quite fast and all had a great nights sleep!! The rooms were upgraded and clean! Breakfast staff were very friendly and although because it was Sunday morning and crowded she kept food filled and... More

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for a really great review of your experience with us. I appreciate that you noted our renovation and how it wasn't even a factor in your comfort. We have obviously been putting a lot of work into upgrading the hotel and are also upgrading the breakfast selection (and the breakfast dining area soon too!). Thanks, again for the... More

Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

Excellent staff,very friendly and helpful. Hotel and rooms clean and well maintained. Cozey and comfortable, not small. Free Complimentary breakfast had a excellent varity to meet any taste. Parking was spacious and large enough to accommodate 18 wheelers away from cars. One part of the Hotal has smokeing rooms but these are sectioned off by glass doors to that corridor.... More

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for an outstanding review of our hotel, our staff, and our employees. We are most grateful for your very kind words. We are also extremely excited to let you and everyone reading this review that our renovation has begun and we are in the midst of a project that will see changes and updates made to our guest... More

Cape Cod, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 8, 2014

We stayed two nights, The room was comfortable, the heater very good... and we needed it! The staff were pleasant and accomodating. The breakfast was basic but in good supply with a variety of choices. The breakfast room staff made folks feel like family. We didnt try the Pub although it looked inviting as we were visiting with folks with... More

Was this review helpful? Yes
Matt C, Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you so much for such a positive and realistic review of our hotel. I appreciate the truth in responses on this site...and I'm sure the readers do too. As you mentioned, we definitely do have our renovation taking place. Slowly but surely, you, and everyone will see major change here. Once complete, it will be exciting to hear your... More

Southern Tier NYS
Contributor
19 reviews 19 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 23, 2013

We found this older hotel to be well kept. We were in a first floor non-smoking room and it did not have any tobacco odor. The room was clean and we also had plenty of hot water. Joann at front desk was warm and welcoming and very helpful. There is a Panera and 5 Guys less than a mile away.... More

Was this review helpful? Yes 2
Matt C, General Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for the kind words, especially on a review site such as this! It is really great hearing such good things about Joanne since she is our newest addittion to the front desk team! Thanks again and we hope to see you soon. More

Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 16, 2013

The staff was really friendly. Other than that it was not that clean and there was a loud banging noise all night consistently. Also the whole hotel smells of smoke. But you get what you pay for I guess. There was free breakfast and there is a pool and jacuzzi. They had a pub but it was closed.

Was this review helpful? Yes
Matt C, General Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for taking the time to review us here. Your comments are most appreciated. I am sorry that you didn't feel that the hotel was clean. We definitely strive to provide extremely clean rooms and public areas too! If there is something we fell short on, I would really love to discuss it with you. Please feel free to... More

Meriden, Connecticut
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 15, 2013

Found this place from my GPS after an emergency business trip to the area. Room was very clean and the entire place seems well kept. Breakfast is included and was your standard fare as far as pastry, cereal...waffles,etc. I did not give it 5 stars because the food and service in the attached pub was not that great. I never... More

Was this review helpful? Yes 1
Matt C, General Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you very much for your review. It is very rewarding to be complimented in such a way. The entire team here will be very grateful that you had great things to say about the hotel. I am, however, quite disappointed to hear about your restaurant experience. I will be working very hard to ensure that all guests have a... More

UPSTATE NEW YORK
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 9, 2013

I spent a night at this hotel this past weekend while in town for a softball tournament. Check-in was fast and friendly. I found the room to be larger than most hotel rooms. I liked the idea of having a sink, mirror, and outlets outside of the bathroom.....this really helps when multiple people are getting ready to go out at... More

Was this review helpful? Yes
Matt C, General Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you so very much for a great review of the hotel. It was a pleasure having your team stay with us and hope to see you all again next year (sooner would be better, though!)...Just another reminder to everyone that we do have a complete renovation scheduled in the upcoming months, so if you enjoy our hotel now...just wait... More

Piscataway, New Jersey
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 15, 2013

I spent a night at this hotel as a stopover and the location was very convenient as this hotel is less than a 5 minute drive from I-87 (the back of the hotel overlooks the highway) and only a few minutes from downtown Albany itself. The room itself was fine with nothing to complain about. The room did seem a... More

Was this review helpful? Yes
Matt C, General Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you for a very nice review of our hotel! It is so much appreciated that you took the time to share your experience here at tripadvisor. Our hotel is indeed a little bit on the older side but we are planning a major renovation in the next few months. This renovation will bring all new rooms and public space... More

Lewiston, NY
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 5, 2013

I spent 3 nights at this hotel recently on a business trip. It is an older property that could use a little updating. The sink is beside the room door with the bath and toilet in the actual bathroom. It has that old motel smell about it. Staff was friendly and the room seemed clean as far as I could... More

Was this review helpful? Yes
Matt C, General Manager at Comfort Inn Albany / Glenmont, responded to this review

Thank you so much for taking the time to post a review of your stay at our hotel. While it is true, we are a bit older of a hotel, we feel that cleanliness and excellent service will go a long way. Please continue to choose us while in town and over the next few months you will see quite... More

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Additional Information about Comfort Inn Albany / Glenmont

Address: 37 Route 9W, Glenmont, NY 12077 (Formerly Quality Inn)
Phone Number:
Location: United States > New York > Glenmont
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Albany / Glenmont 2*
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Also Known As:
Comfort Inn Albany / Glenmont Hotel Glenmont
Comfort Inn Glenmont
Glenmont Comfort Inn

9 photos of this hotel

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Pool/beach area (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
100

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