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All 9 Geneva hotels

Americas Best Value Inn

2.0 of 5 Motel   |   473 Hamilton Street, Routes 5 and 20, Geneva, NY 14456 (Formerly Chanticleer Motor Lodge)
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Ranked #8 of 9 hotels in Geneva
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  • Reviews (90)
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90 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Grand Haven, Michigan, United States
2 reviews
3 of 5 stars Reviewed yesterday NEW

We were in town from out of state for a relatives wedding. Hotels were booked everywhere, so we were limited to what was available. We saw the other reviews, but decided to give this hotel a shot. This hotel was VERY outdated and in need of repairs/upgrades. Our room was musty and almost had a pool smell to it. The... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 weeks ago

I should have paid heed to the many bad reviews. I paid more than $100 for a room at "Americas Best" that felt like a $59 flophouse. The room - stocked with cheap furniture- smelled moldy. The wooden railings to leading to the second floor had jagged edges that looked ready to break. The bathroom had been recently cleaned and... More

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Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

We decided to save money by going here but it was completely NOT worth it. The first room stank of old cigarette smoke, we asked to move, they did allow to us to move but the second room was only marginly better but still pretty much horrible. The room was dirty, the floor damp, and the sheets dirty and hairy.... More

Was this review helpful? Yes 1
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As motels go in the USA this is quiet ok considering the price. It is clean and quiet and a good deal compared to what the prices in the Geneva area are. Close to shopping and many fast-food restuarants. 5 minutes drive to the lake.

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New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 11, 2014

I had a reservation for one room one night in June 2014. When we arrived, there was no record of our reservation in the hotel's computer. I showed the desk employee my confirmation email, and was told that some reservations had been lost in a computer glitch, but they thought all of them had been recovered (apparently not). The room... More

Was this review helpful? Yes 1
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 7, 2014

We booked at the last minute and this was the only place we could find a room. Our reservation stated we had a balcony....there are no balconys. The couple who greeted us were not very friendly....this should have been an inclination of what to expect. The hallways have a horrible odor....the rooms have a slight more pleasant smell. The continental... More

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Philadelphia, Pennsylvania
13 reviews 13 reviews
2 of 5 stars Reviewed July 7, 2014

Myself and friend are on a road trip and had booked a stay at this hotel. We checked in and the girl at the front desk was nice. She gave us our room and we parked our motorcycles and started to unload our bags into the room. The first thing I noticed was the door had been Jimmied, and it... More

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 2, 2014

I stayed here for parents weekend at HWS in 2013. My son was a freshman and everything in town was already booked so I took a chance. Worst decision I ever made. The room was filthy. I was afraid to step on the rug without shoes because it was so dirty. The sheets were dirty. There was a pullout couch... More

Was this review helpful? Yes 1
Watertown, New York
1 review
1 of 5 stars Reviewed April 21, 2014

The room smelled musty, the bathroom was not clean, paint peeling from the tub. Staff was rude at check in, there was no Continental Breakfast although the site said there was and then I got home to find that my debit card was charged twice!! Next time I'll spend the extra $20-30 a night somewhere else. This is a prime... More

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Endicott,New York
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 14, 2013

I reserved a room online. The room was damp and musty with several large dead bugs on the floor. An added surprise was the large amount of hair I located when I pulled the sheets back. Left and got a refund. The hotel and room reminded me of where a "working girl" may bring a customer.

Was this review helpful? Yes 1
abvigeneva, Manager at Americas Best Value Inn, responded to this review

We are very sorry that you did not enjoy your stay at our hotel, we are working very hard to improve and update our property for all guests to enjoy. Since you have been here, we have corrected the ventilation problem which caused condensation in the rooms creating the "musty smell. We have painted all rooms, all bathrooms, regrouted all... More

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Additional Information about Americas Best Value Inn

Address: 473 Hamilton Street, Routes 5 and 20, Geneva, NY 14456 (Formerly Chanticleer Motor Lodge)
Location: United States > New York > Finger Lakes > Geneva
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn 2*
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Also Known As:
Americas Best Value Hotel Geneva
Americas Best Value Inn Geneva

21 photos of this hotel

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Room/suite (4)
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Dining (3)
Hotel & grounds (6)
Room/suite (4)
Business center/function rooms (1)
Other (2)
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Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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