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Microtel Inn & Suites by Wyndham Geneva

Certificate of Excellence
2.0 of 5
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550 Hamilton Street, Geneva, NY 14456
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Microtel Inn & Suites by Wyndham Geneva
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Ranked #1 of 9 Hotels in Geneva
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Nicole G Syracuse
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853 reviews from our community

Traveler rating
    348
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    112
    27
    22
See reviews for
290
298
39
80
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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  • German first
  • Spanish first
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English first
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    (853)
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    (167)
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Syracuse
1 review
4 of 5 stars Reviewed 2 days ago NEW

I was told on telephone that I reserved a specific room and upon check was told other wise. Room I wanted was no longer available. Customer service was horrible, stating it was my fault that I did not check my reservation sooner. He was so rude & unaccommodating, I was/ still am not happy.

Review collected in partnership with Microtel Inn & Suites by Wyndham

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gmgeneva, Front Office Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review

Thank you for staying with us. I am happy to hear that our property was clean and comfortable. I would like to apologize for any poor customer service prior to your arrival. When you booked your reservation through our central reservation line it was booked as a single queen ben and not a jacuzzi suite. Our front desk agent tried... More 

Mt Carmel Pa
1 review
5 of 5 stars Reviewed 1 week ago

Great place !! Stayed here last six years on annual wine trip with my friends !! Would never look anywhere else !!

Review collected in partnership with Microtel Inn & Suites by Wyndham

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gmgeneva, Front Office Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review

Thank you for your amazing review of our property. We love to see our repeat guests time after time. We hope you had a fantastic time on your wine tour. We are looking forward to seeing you again soon. Sincerely, Nicole E. Smith Guest Service Manager More 

Albany, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for 2 nights on the first floor. There was a huge bus that came in later Saturday and all of those quests were quite noisy - kids running up and down the hallway and since I was only a few rooms off of the front desk area, continental breakfast was LOUD. Walls are thin so don't expect to... More 

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gmgeneva, Front Office Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review

Thank you very much for your review of our property. We are happy to hear that you found your room to be spacious, and for our hotel to be in such an ideal location. I am very sorry to hear that the bus group that was here was noisy during your stay. I would be happy to find you a... More 

Mississauga, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Everything, from calling the hotel for reservation to checkout was really exceptional experience. I would recommend this hotel to all.

Review collected in partnership with Microtel Inn & Suites by Wyndham

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gmgeneva, Front Office Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review

Thank you for staying with us and your great review on our property. We love seeing that we made your stay 'exceptional'. We look forward to seeing you again soon. Sincerely, Nicole E. Smith Guest Service Manager More 

Cambridge, Canada
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Very impressed - they delivered more than I expect from a 2 star hotel. Room was nicely decorated and clean, beds were comfortable and the property is very well-maintained with friendly staff. Got a good deal from Priceline.

Review collected in partnership with Microtel Inn & Suites by Wyndham

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gmgeneva, Front Office Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review

Thank you for your review. We are excited to hear that were impressed. We take pride in our property. We hope to have made you a guest for life. We look forward to seeing you again soon. Sincerely, Nicole E. Smith Guest Service Manager More 

Scranton, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel was close to Seneca Lake which made it convenient for going to the wineries. It was very clean and comfortable. The staff was friendly. Would definitely stay there again.

Review collected in partnership with Microtel Inn & Suites by Wyndham

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gmgeneva, Front Office Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review

Thank you for your lovely review. We are happy to hear your enjoyed your stay with us. Hope you had a great time at the amazing wineries in the area. We look forward to seeing you again soon. Sincerely, Nicole E. Smith Guest Service Manager More 

Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

When traveling to Geneva, New York, I find the Wyndham Geneva to be the place to stay, for the quality of the stay, its cost-effectiveness, and the positive support of the hotel staff.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
gmgeneva, Front Office Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review

Thank you for your review. We are happy to hear that you had an enjoyable stay with us. We look forward to your future visit. Sincerely, Nicole E. Smith Guest Service Manager More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I throughly enjoyed our one night getaway at the microtel. Definitely the best hotel for the money. I was shocked when we entered the room and saw how nice it was considering the low price I had just paid for such room. I was very impressed and highly recommend my family and friends stay at the microtel... More 

Was this review helpful? Yes
gmgeneva, Front Office Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review

Thank you very much for your wonderful review. We are ecstatic to hear that we surpassed your expectations. We thrive on our customer service and our cleanliness. We look forward to your future stay. Sincerely, Nicole E. Smith Guest Service Manager More 

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