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Microtel Inn & Suites by Wyndham Geneva

Certificate of Excellence
2.0 of 5
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550 Hamilton Street, Geneva, NY 14456
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Microtel Inn & Suites by Wyndham Geneva
Best prices for: 1 room 1 guest
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Ranked #2 of 9 Hotels in Geneva
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Carl S Buffalo, New York
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857 reviews from our community

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290
299
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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  • German first
  • Spanish first
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Buffalo, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

Extremely clean room, great service, good selection of breakfast items. HAs a safe for laptop and valuables. Will stay here again. Close to local and national chains for food.

Review collected in partnership with Microtel Inn & Suites by Wyndham

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Rock Tavern, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was a great dog friendly hotel that was super clean and had an amazing price. The employees were really helpful and nice! I have already told my family and friends to stay there when they visit the finger lakes!

Review collected in partnership with Microtel Inn & Suites by Wyndham

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Clifton Park
Contributor
20 reviews 20 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We traveled to Geneva NY for a visit with friends from college. The main purpose of our trip was to take a Wine Tour. Geneva is central to many wineries. While we had visited the Finger Lakes once before, our friends had not. The Microtel is about 5 years old. The accommodations were outstanding. Our room was very clean. We... More 

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Syracuse
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was told on telephone that I reserved a specific room and upon check was told other wise. Room I wanted was no longer available. Customer service was horrible, stating it was my fault that I did not check my reservation sooner. He was so rude & unaccommodating, I was/ still am not happy.

Review collected in partnership with Microtel Inn & Suites by Wyndham

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gmgeneva, Front Office Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review

Thank you for staying with us. I am happy to hear that our property was clean and comfortable. I would like to apologize for any poor customer service prior to your arrival. When you booked your reservation through our central reservation line it was booked as a single queen ben and not a jacuzzi suite. Our front desk agent tried... More 

Mt Carmel Pa
1 review
5 of 5 stars Reviewed 4 weeks ago

Great place !! Stayed here last six years on annual wine trip with my friends !! Would never look anywhere else !!

Review collected in partnership with Microtel Inn & Suites by Wyndham

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gmgeneva, Front Office Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review

Thank you for your amazing review of our property. We love to see our repeat guests time after time. We hope you had a fantastic time on your wine tour. We are looking forward to seeing you again soon. Sincerely, Nicole E. Smith Guest Service Manager More 

Albany, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for 2 nights on the first floor. There was a huge bus that came in later Saturday and all of those quests were quite noisy - kids running up and down the hallway and since I was only a few rooms off of the front desk area, continental breakfast was LOUD. Walls are thin so don't expect to... More 

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gmgeneva, Front Office Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review

Thank you very much for your review of our property. We are happy to hear that you found your room to be spacious, and for our hotel to be in such an ideal location. I am very sorry to hear that the bus group that was here was noisy during your stay. I would be happy to find you a... More 

Mississauga, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything, from calling the hotel for reservation to checkout was really exceptional experience. I would recommend this hotel to all.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
gmgeneva, Front Office Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review

Thank you for staying with us and your great review on our property. We love seeing that we made your stay 'exceptional'. We look forward to seeing you again soon. Sincerely, Nicole E. Smith Guest Service Manager More 

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