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Garden City Hotel

Certificate of Excellence
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45 Seventh Street, Garden City, NY 11530
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179 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntington, New York
Level Contributor
237 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The old Garden City Hotel was elegant. The new Garden City Hotel is as well. Although this hotel is no longer "new" it is still very well cared for. The location is in the middle of good shopping and good transportation. We were here for a wedding which was beautiful. The rooms are large and the staff very accomodating.

Was this review helpful? Yes 1
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Spent 2 nights when we went to the Belmont Stakes. The rooms were a little old fashioned (no vanity in bathroom), but otherwise very nice and clean. There was a cheese and fruit plate and sparkling water waiting for us when we checked in. Valet parking is mandatory and they don't let you take your own luggage up to your... More 

Was this review helpful? Yes 1
Salt lake city
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Garden City Hotel June 26 thru 29 as I was in town for a High School graduation in Queens. I prefer higher end hotels where I'm away from the hustle and bustle of NYC, yet close enough to get into town when I need to be there. The hotel is a recently remodeled, quality property and... More 

Was this review helpful? Yes 2
Corning, New York
Level Contributor
283 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 840 helpful votes
4 of 5 stars Reviewed 1 week ago

A fine hotel in an outstanding location. Very near a Long Island Railroad stop in Garden City, the fine hotel is historic with very nice and reasonably large rooms, a fine restaurant, and is very well within walking distance of some excellent stores for shopping. Located in one of the nicer parts of Long Island, transportation to NYC (railroad) and... More 

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GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

I am happy that our newly renovated guest rooms and your dining experience in Polo Steakhouse exceeded your expectations. Thank you for mentioning The Garden City Hotel's prime location - over 140 years - in the heart of the charming and historic village of Garden City. The hotel is conveniently located directly across the street from the train station to... More 

North Linolnshire
Level Contributor
93 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay here with my work around once a month or more. It is always clean and the staff are always polite and helpful. I ate breakfast in the hotel for the first time this last trip. It was different to the usual buffet type breakfasts at the other hotels we stay at in the USA but it was a... More 

Was this review helpful? Yes 2
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

I am pleased to read that your monthly stays at The Garden City Hotel while on business continue to exceed your expectations. I will pass along your compliments to our dedicated staff -- our guests consistently commend them for the professionalism, courtesy and high level of service they receive from our staff. I will share your comments about breakfast to... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here recently and can testify that the rooms and facilities are fantastic. The beds were like sleeping on a cloud and the selection of complementary bathroom products were great. Unfortunately we did not get to use the spa or leisure facilities so cannot comment on this. My only criticism, during a post meal drink in the hotel bar.... More 

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GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

I am pleased that our newly renovated guest rooms and the hotel's amazing facilities exceeded your expectations. So glad you slept well on our specially designed "Luxe Dreams" bed -- we get many compliments about its comfort and about the luxurious Gilchrist & Soames bath amenities placed in each room. On your next stay please be sure to pamper yourself... More 

London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I travel frequently to the East coast and have stayed quite a few times at the Garden City. The rooms are nice and large but most importantly clean. The beds are excellent and I always get a good night sleep. The onsite steakhouse is excellent and has a wide variety. There is a small pool and gym which are open... More 

Was this review helpful? Yes
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am happy to read that your numerous stays at The Garden City Hotel continue to exceed your expectations. I will pass along your comments about our sparkling newly renovated guest rooms to our amazing Houskeeping staff - and am glad you always sleep so well on our specially designed "Luxe Dreams" beds. We recognize... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

Very disappointed about this hotel. I booked a non-refundable room and paid for it fully on www.gardencityhotel.com yesterday for March 2016 and was told my room is cancelled today. Does non-refundable means the hotel can cancel the room any time the hotel wants but I cannot cancel it. That is very unfair.

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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was my first time at The Graden City Hotel, and hope it will be the last. Beautiful hotel and easy train ride to Manhattan. But i experienced the worst service ever by the staff in the restaurant. At breakfast we felt unwanted and after 10 min waiting we had to get the menus ourselves (with only 6 guests in... More 

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GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your recent review. I'm glad that our newly renovated guest rooms and convenient location across from the train station to NYC were to your liking. We recognize that a wonderful dining experience is a highly satisfying part of travel and I apologize that your experience did not live up to expectations. I have discussed your concerns re... More 

NY
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Beautiful hotel and decor. Great breakfast and spa. The only issue is that on the 2nd floor, the music was incredibly loud from either an event or the bar on premise. It was very disturbing until about 2am. Ask for a higher floor room if coming on the weekend!

Was this review helpful? Yes 1
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am glad our newly renovated hotel guest rooms and decor, great breadfast offered in the clubby Polo Lounge or in the comfort of your room thru In Room Dining, and the luxurious spa and salon services received from the Elizabeth Arden Red Door Spa located within the Hotel, were to your liking. I apologize... More 

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