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Garden City Hotel

Certificate of Excellence
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45 Seventh Street, Garden City, NY 11530
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Garden City Hotel
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185 Reviews from our TripAdvisor Community

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Traveler rating
    90
    58
    19
    8
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35
37
2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Level Contributor
49 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

The Garden City Hotel is legendary on Long Island as a destination for luxury and high-end service, as well as their afternoon tea. I recently booked a stay through the Preferred Hotel network. The rooms are very spacious and well appointed, although I did see some signs of general wear and tear in the bathroom that surprised me. The furnishings... More 

Was this review helpful? Yes
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Nicely renovated hotel with great staff that warmly greet you as you arrive. You can tell staff take pride in their work and in the hotel. The room was very well updated, as well as the bathroom, that we found clean and comfortable. In-hotel dining options great (patio bar very nice on a summer evening), and plenty of options within... More 

Was this review helpful? Yes
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review of The Garden City Hotel. I'm pleased that our newly renovated guest rooms and our prime location in the heart of Garden City were to your liking. On your next visit to the hotel, please use one of our complimentary bicycles to explore the charming village and if a trip to New York City is... More 

Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had heard a lot about this place and finally had occasion to try it. I do think it was a little over-hyped but there was nothing specific about our experience that was negative. Service was adequate, hit or miss on attitude of help. Room was spacious and clean. The whole place was very clean and fresh. Glad we stayed.

Was this review helpful? Yes
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. Glad you enjoyed staying in one of our newly renovated guest rooms and I will pass along your compliments to our dedicated housekeeping staff who strive and succeed in upholding The Garden City Hotel's reputation as a pristine retreat for our guests. Your comments on service and help have been discussed with management. We look... More 

New York City, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Avoid. Staff have failed anger management class or are unable properly execute the most basic of functions essential to their job. Chew gum and walk? Not this crowd... Steer clear. Picked up a magazine covered in dust. Checked out the pool room, flooded with water, towels and dirty glasses. Yuck.

Was this review helpful? Yes 1
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

I am sorry that your experience as a guest of The Garden City Hotel did not meet your expectations. It is always the hotel's intention to ensure a delightful stay for all our guests and we take that very seriously, as one can discern from the multitude of glowing reviews posted of The Garden City Hotel. I am aware that... More 

New York City, New York
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You have to stay here once! This property is loaded with charm and beauty. The attention to detail is what sets this hotel apart from the other ones. The staff has been trained well in customer service. Food and bars are perfect for business and pleasure. It is a little pricey but it is worth it once in a while... More 

Was this review helpful? Yes 2
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you so much for your amazing review! The Garden City Hotel's newly renovated guest rooms and public spaces continue the tradition of timeless elegance and beauty that has been recognized for over 140 years while providing modern day comfort and amenities, which is reflected in the excellent service our welcoming staff offers to all our guests. I will pass... More 

Camden, South Carolina
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Garden City Hotel has been completely remolded and the lobby grounds and rooms are both beautiful and comfortable. The rooms are large and the bathrooms are also large and the shower is wonderful. The hotel has a restaurant although we didn't eat there as we were going to a party. There are also plenty of dining choices down the... More 

Was this review helpful? Yes
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am pleased that The Garden City Hotel's newly renovated guest rooms,suites and lobby were to your liking. All rooms are luxuriously remodeled with custom millwork and Italian furniture, specially designed for the Hotel "Luxe Dreams" beds and sparkling baths with Gilchrist & Soames amenities. So glad you enjoyed our beautifully landscaped grounds with outdoor... More 

Huntington, New York
Level Contributor
244 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The old Garden City Hotel was elegant. The new Garden City Hotel is as well. Although this hotel is no longer "new" it is still very well cared for. The location is in the middle of good shopping and good transportation. We were here for a wedding which was beautiful. The rooms are large and the staff very accomodating.

Was this review helpful? Yes 1
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. For over 140 years, The Garden City Hotel has been recognized for its timeless elegance. The hotel's recent renovation of our 272 guestrooms and public spaces continues this tradition of elegance while providing modern day comfort and conveniences to our guests. The hotel's excellent location in the heart of Garden City is in walking distance... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent 2 nights when we went to the Belmont Stakes. The rooms were a little old fashioned (no vanity in bathroom), but otherwise very nice and clean. There was a cheese and fruit plate and sparkling water waiting for us when we checked in. Valet parking is mandatory and they don't let you take your own luggage up to your... More 

Was this review helpful? Yes 1
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. So glad you enjoyed the amenity placed in your room welcoming you to The Garden City Hotel during the very exciting Belmont Stakes weekend. Glad our prime location in the charming village of Garden City and conveniently located to Belmont Park was to your liking. Pleased to hear that your favorable experience during your recent... More 

Salt lake city
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Garden City Hotel June 26 thru 29 as I was in town for a High School graduation in Queens. I prefer higher end hotels where I'm away from the hustle and bustle of NYC, yet close enough to get into town when I need to be there. The hotel is a recently remodeled, quality property and... More 

Was this review helpful? Yes 2
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

I am pleased to hear that your second stay at The Garden City Hotel continued to meet your expectations. So glad our specially designed "Luxe Dreams" beds provided the comfort you expect. The train station directly across the street from our hotel does provide easy access to and from New York City. I will pass along your accolades to our... More 

Corning, New York
Level Contributor
287 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 819 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A fine hotel in an outstanding location. Very near a Long Island Railroad stop in Garden City, the fine hotel is historic with very nice and reasonably large rooms, a fine restaurant, and is very well within walking distance of some excellent stores for shopping. Located in one of the nicer parts of Long Island, transportation to NYC (railroad) and... More 

Was this review helpful? Yes 2
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

I am happy that our newly renovated guest rooms and your dining experience in Polo Steakhouse exceeded your expectations. Thank you for mentioning The Garden City Hotel's prime location - over 140 years - in the heart of the charming and historic village of Garden City. The hotel is conveniently located directly across the street from the train station to... More 

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