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Holiday Inn Express Hotel & Suites West Point

2.5 of 5 1106 Route 9 West, Fort Montgomery, NY 10922
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites West Point
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Holiday Inn Express Hotel & Suites West Point
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89 reviews from our community

Traveler rating
    29
    38
    13
    7
    2
See reviews for
36
21
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites West Point
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Montreal, Canada
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 3, 2013

I love staying at Holiday Inn Express hotels and this one was also very nice, but could've been better: - the pillows seemed a little worn - time to replace! - wifi was very slow - breakfast was good, but there's usually a waffle or pancake machine - none here - no green tea :-(

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Toronto, Ontario
Top Contributor
99 reviews 99 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 10, 2012

Stayed here for a few nights around thanksgiving weekend. It's about a 15-20 minute drive to Woodbury Commons, but a little cheaper than staying really close to the outlet mall. Hotel was recently renovated and a really nice contintental breakfast included. Rooms are clean and comfortable. Nice furniture and flatscreen TV too.

Was this review helpful? Yes 1
NYC
Top Contributor
138 reviews 138 reviews
50 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed December 7, 2012

They seemed to be understaffed and there was an odd lack of attention to detail. The front desk didn't have cash register key, the door to pool was locked and the ice maker didn't work. But we had a comfortable bed and plenty of towels.

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Silver Spring, Maryland
Top Contributor
176 reviews 176 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 13, 2012 via mobile

Nothing out of the ordinary but this was a nice place to stay near West Point. They have a decent breakfast in the morning, eggs, sausage, cereal, muffins, etc. I arrived late in the evening but the desk clerk was very efficient and polite. Price is very reasonable. Room was quiet and very comfortable.

Was this review helpful? Yes 1
West Point, New York
Top Contributor
109 reviews 109 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed September 4, 2012

We stayed here while visiting West Point military post. We will be moving to the area and wanted to learn more. We are family of four...two adults and two tween/teen kids. Every one of us enjoyed our stay at this hotel (and we can be picky). The staff was so very friendly and inviting. They talked to us all the... More 

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Langhorne, PA
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 28, 2012

We stayed in this hotel one night recently, and quite enjoyed it. The location off 9W is very scenic and quiet, and less than 10 minutes to West Point, and maybe 17 to Peekskill. The room was quiet, ample sized and comfortable. The thermostat was wall unit which made it very easy to control temps. The pool was nice (indoor)... More 

Was this review helpful? Yes 2
Chester, Virginia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 22, 2012

Poor management Choose this hotel because it was close to West Point. After a hot long day at West Point went back to hotel to find the room just as we left it the beds not made and no clean towels we went down to the front desk. Nothing they could do but we did get some clean towels. The... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Dear PuzzlesG, Thank you for taking the time to relay your comments regarding our property during your recent stay. Please accept my sincerest apologies for the poor service you have received from our staff. We have noted these points and will be forwarded to the appropriate departments. While we understand that your stay was not 100% satisfactory, we would hope... More 

New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 16, 2012

Stayed for 1 night at this hotel. Hotel was very nicely decorated with modern furnishing. Extremely clean and super comfy bed. Staff was very nice and the pool looked great although I didn't try. My only gripe is the cost. At $170 for a king room in this area was a bit steep. The complimentary hot breakfast was nice however... More 

Was this review helpful? Yes 1
pennsylvania
Contributor
18 reviews 18 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 30, 2012

$174 for one night in a HIE! Way overpriced. The recently updated hotel was clean, nice decor, and is in a great location. Breakfast, was the usual bland HIE fare and for the cost they really need to add some items to the menu and improve the quality. Staff was pleasant. We chose this hotel because it had been recently... More 

Was this review helpful? Yes 1
Columbia, South Carolina
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 24, 2012

For once, everything in the description of the hotel was on target. The indoor heated pool was great. The breakfast was well stocked. The rooms were comfortable and clean. An added bonus was the early check-in (upon request). The staff was kind enough to let us check in much earlier than 3pm which was great since we had driven all... More 

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Hotel & Suites West Point

Address: 1106 Route 9 West, Fort Montgomery, NY 10922
Phone Number:
Location: United States > New York > Fort Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Point 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Hotel And Suites West Point
Holiday Inn Fort Montgomery
Fort Montgomery Holiday Inn
Holiday Inn West Point

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