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Holiday Inn Express Hotel & Suites West Point

2.5 of 5 1106 Route 9 West, Fort Montgomery, NY 10922
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites West Point
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Holiday Inn Express Hotel & Suites West Point
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89 reviews from our community

Traveler rating
    29
    38
    13
    7
    2
See reviews for
36
21
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites West Point
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Ridgecrest, CA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 6, 2014

Came back to Highland Falls from CA for my 50th high school reunion. I enjoyed staying at this hotel because I'm originally from Fort Montgomery. It's the best hotel in the area, for a reasonable price. The staff is wonderful and attentive. The rooms are very accommodating. Convenient breakfast, just enough to get you started. Take it from a native!

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Nashville, Tennessee
Top Contributor
82 reviews 82 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 23, 2014 via mobile

Having been coming up here for years, this is probably the best hotel you are going to get in this area. Rooms are nice has a fridge, microwave, coffee and cable. Breakfast was typical for this chain, premade omelet, bacon, pastries, fruit, yoghurt. Would stay here again.

Was this review helpful? Yes 2
VATravel36
Top Contributor
118 reviews 118 reviews
39 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed June 17, 2014

This is a decent hotel in the West Point area. The staff is very attentive and courteous and the rooms are pretty spacious and comfortable. I was a little disappointed with the old fashioned window air conditioner. Most hotels have upgraded to at least have digital controls on the wall instead of having to guess with the dials on the... More 

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Westerly, Rhode Island
Contributor
20 reviews 20 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 12, 2014

Stayed at this hotel when attending a wedding at West Point. The hotel itself was very nice and clean, the rooms and bed were very comfortable and the staff members we dealt with were all very pleasant and helpful. There is a pool on site and the breakfast was pretty basic. We selected this property because of its proximity to... More 

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Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 8, 2014

Stayed here when dropping our son off at USMA. From start to finish...a great stay! Staff was extremely courteous and responsive. Rooms were modern and clean (great TV selections, comfy beds, dark at night). Close proximity to West Point made for a quick travel time. Breakfast in the morning was fairly extensive for a complimentary (only recommendation is getting more... More 

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Minneapolis, Minnesota, United States
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 4, 2014

The hotel is nestled in the beautiful city of Fort Montgomery, NY. The area around the hotel is beautiful and the river valley (~1 mile down south) is exemplary. The location is nice. Right on Rte 9W. The hotel is decent. During the first night of my stay the internet connection was great. I could even connect to my remote... More 

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Montreal, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 27, 2014

I stayed here with a friend a couple of weeks ago for a weekend of shopping in Woodbury. Upon checking in to our room we noticed that the toilet was blocked. I called housekeeping but was transfered to the front desk. The employee was alone and could not leave the desk therefore he told me I could come down and... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Dear ALali1978, Thank you for your recent stay and for writing a review about our property. We’re glad that our hotel was suitable for your travel purpose. On the other hand, it is regrettable to read about your experience during your stay here. I have sent you a private message in an effort to obtain more information and assist you... More 

Great Neck, New York
Top Contributor
177 reviews 177 reviews
156 hotel reviews
315 helpful votes 315 helpful votes
4 of 5 stars Reviewed May 22, 2014

Pretty good stay here although it's not for someone on a budget. Clean and comfortable; excellent free breakfast (they even had bacon and scrambled eggs) with healthy options too. Pool is larger than most motel pools and nicely heated, with a sauna! Fitness room needs an elliptical machine--only has a stair master and treadmills, very very cramped space. Staff is... More 

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West Hempstead
Contributor
18 reviews 18 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 15, 2014

This place was immaculate. Right near West Point and Main Street. The Hotel was very clean, very quiet. I would not hesitate staying here if you are looking for a hotel. Cleanliness is the biggest thing for me. This place was VERY clean and well kept. Very friendly staff as well. Two thumbs up.

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New Windsor, New York
1 review
3 of 5 stars Reviewed March 30, 2014

This is the review I also provided to the hotel itself. I hope they solve their problems: "We stayed there late March of 2014. We had constant problems with internet connections (the entire system). We heart the staff tell other guests "no one else has complained" after we had called twice about the problem. Additionally, we heard them tell others... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Dear M E, Thank you for taking the time to provide feedback on your stay. It is unfortunate issues with the WiFi prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More 

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Additional Information about Holiday Inn Express Hotel & Suites West Point

Address: 1106 Route 9 West, Fort Montgomery, NY 10922
Phone Number:
Location: United States > New York > Fort Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Point 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Hotel And Suites West Point
Holiday Inn Fort Montgomery
Fort Montgomery Holiday Inn
Holiday Inn West Point

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