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All 1 Fort Montgomery hotels

Holiday Inn Express Hotel & Suites West Point

2.5 of 5 Hotel   |   1106 Route 9 West, Fort Montgomery, NY 10922
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77%
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed August 3, 2013
Tami B Chicago, Illinois
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70 people have reviewed this hotel

Traveler rating
    21
    30
    12
    5
    2
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30
18
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites West Point
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Chicago, Illinois
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 3, 2013

There are not many hotels close to West Point. With this being said, the Holiday Inn Express is pretty much the only game in town. I was expecting more from the hotel considering we were paying $150+ a night. The property is tired. The common areas show signs of heavy use without maintenance. The bedroom is remodeled and a nice... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Dear Tami B, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The... More

Senior Contributor
41 reviews 41 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 28, 2013

Excellent hotel. The room was very comfortable ,clean and contain coffe maker, micro, refrigerator. Free WiFi, swimming pool ,and business center. Good breakfast ,friendly staff. If you are visit in West Point , this is the place to stay.

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2 reviews
5 of 5 stars Reviewed July 17, 2013 via mobile

I stayed one night and everything was fine, I always check for bed bugs and they have new matresses, room is very clean, they need to replace those pillows because they felt very soft but thats my opinion, careful with the hot water, its like 300 degrees, the housekeepers were dominicans, very quiet but they clean good, I left my... More

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Sierra Vista, Arizona
Contributor
18 reviews 18 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 12, 2013

This was my first time to West Point, NY and staying at the Holiday Inn Express Hotel & Suites West Point was a delighted stay. It was clean, well managed, quiet, and minutes away from West Point Museum. Breakfast is good but not a large selection in restaurants in the immediate area near the hotel. However, there is a food... More

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RIVER EDGE
Contributor
11 reviews 11 reviews
5 hotel reviews
2 of 5 stars Reviewed July 8, 2013

The hotel was extremely pleasant as was the staff. The breakfast was more than adequate. Now, about the location. The hotel is in a pretty rural area but very near the military academy at West Point & Bear Mountain. The area is pretty devoid of restaurants or other attractions - not the fault of the hotel. The rooms are modern... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Dear echusid, Thank you so much for taking the time to leave us your feedback. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We rely on you, our guest, to let us know how we are doing and how we can better meet... More

Hamilton Square, New Jersey
Top Contributor
93 reviews 93 reviews
29 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed June 17, 2013

We stayed at this hotel for a three day/two night Hudson Valley trip, and found it was centrally located (within a 5-20 minute drive) for visits to West Point, Garrison, Bear Mountain, Peekskill, and Beacon. Among those towns you have a wide variety of touring and dining options, ranging from the more rustic types of local restaurants and outdoor hiking... More

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1 review
5 of 5 stars Reviewed June 10, 2013

oh my goodness the complimentary breakfast was amazing the cinnamon buns were out of this world.The service staff were very friendly and helpful.We would definitely go to this location again.The hotel is located near bear mountain and it was very beautiful.

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Carlisle, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 9, 2013

Stayed in this hotel for an event at West Point. It was very convenient to the campus, but to nothing else. No restaurant or bar. Staff were not helpful about finding food. Ended up buying food at the adjacent gas station. Breakfast is scant. However the rooms are huge and very nice if you like fluorescent lights.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Dear Debra C, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. I have... More

Arlington, Virginia
Contributor
14 reviews 14 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 28, 2013

This is the newest and most modern of the hotels in the immediate West Point / Highland Falls area, making it very convenient if you have business at USMA. You can get a similar hotel experience if you go over Bear Mountain to Central Valley by the Outlets, or up to Newburgh, but that involves more travel time. All facilities... More

Was this review helpful? Yes 1
Charles Town
1 review
2 of 5 stars Reviewed May 1, 2013

A decent choice in the West Point area. The beds were a little on the soft side for me. The walls were very thin and we heard everything the three college age girls were saying (including some things none too appropriate for the kids) that did not stop until 3am even after asking the front desk to intervene, but it... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Dear socrefjc, Thank you for the candid review of our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We apologize for the noise challenges you encountered and for falling short of your expectations this particular day. We do value the comments we receive from our... More

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Additional Information about Holiday Inn Express Hotel & Suites West Point

Also Known As:
Holiday Inn Express Hotel And Suites West Point
Holiday Inn Fort Montgomery
Fort Montgomery Holiday Inn
Holiday Inn West Point
Address: 1106 Route 9 West, Fort Montgomery, NY 10922
Phone Number:
Location: United States > New York > Fort Montgomery
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Fort Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Point 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites West Point-Fort Montgomery is located on the scenic Hudson River less than 5 minutes from West Point - the premier USMA, the Historic Ft. Montgomery Battlefield Site, Bear Mountain State Park & Constitution Island. Holiday Inn Express welcomes you to Fort Montgomery. Visit West Point, NY and Stay Smart at the Holiday Inn Express hotel while attending the following West Point events: West Point Graduation May 17-23Reception Day June 26-28Acceptance Day August 14-16Army Football vs Duke Sept 12thArmy Football vs Ball State Sept 19thArmy Football vs Tulune Oct 3rdArmy Football vs Vanderbilt Oct 10thArmy Football vs Rutgers Oct 24thArmy Football vs VMI Nov 14th Your comfort is important to us. This Holiday Inn Express hotel is 'Your Home Away From Home' ... more   less 
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