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Holiday Inn Express Hotel & Suites West Point

2.5 of 5 1106 Route 9 West, Fort Montgomery, NY 10922
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites West Point
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Holiday Inn Express Hotel & Suites West Point
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89 reviews from our community

Traveler rating
    29
    38
    13
    7
    2
See reviews for
36
21
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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new york
Contributor
19 reviews 19 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for one night in December & was pleasantly surprised. The room was spotless & comfortable. The breakfast was surprisingly good. All the staff, from the front desk, breakfast lady to cleaning staff, was friendly and accommodating. It was a good value & I would go back. n.b. The Barbeque place next door offered food that was like homemade.

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Senior Contributor
32 reviews 32 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were 3 girls who wanted to experience the overnight shopping experience at Woodbury Premium Outlets and decided to book an overnight hotel stay not too far from it (about 20 minutes drive away with traffic). We didn't have high expectations and thought of it just as a place to rest but the place exceeded our expectations. Both check-in and... More 

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York, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 2, 2014

We were in town for the Air Force/Navy Game at West Point. This hotel was the closest one with a vacancy and it fit our needs perfect. The prices where higher than usual because of the game, but that's what a free market is all about! We arrived Halloween night and the Front Desk Clerk greeted us with a smile... More 

Was this review helpful? Yes 1
New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 22, 2014

My fiance and I have stayed here every year for the last 3 years. Every year we go to Bear Mountain for October fest (last year he proposed!) We always stay in the King Jacuzzi suite since it's the one vacation we really allot ourselves every year. The staff is beyond friendly and so helpful with recommendations on where to... More 

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Hartford, Connecticut
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 12, 2014

Stayed here after show at Paramount Hudson Theater, all closer hotels were full. Was about a 10-15 minute ride on very windy, mountainside road from theater. Lobby public area and room clean. Negatives--- some sign of ware on doors and paint job was the work average. Positives-- clean,friendly staff, free breakfast (including scrambled eggs, egg and cheese omelets, turkey sausage,... More 

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Wimberley, Texas
Top Contributor
94 reviews 94 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed October 2, 2014

We arrived from the Middle East (husband)and Texas (daughter and I) to commentate my Husbands 50th anniversary and a class reunion of his classmates... We are transferring to the Thayer, quickly.. We had a very large suite, that was in VERY POOR condition.. Jacuzzi tub can only fill about 5 inches, banged up/dinged up furniture, tape/float of Sheetrock peeling apart,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Dear sarakkd, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are truly sorry we fell short of your expectations and regret you were not satisfied with the conditions of the room you received. While we... More 

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 5, 2014

As a parent of a West Point cadet, I've stayed at this hotel a number of times over the last 4 years. Each time I've found the hotel to be very clean and the service accommodating and friendly. Upon my stay a few weeks ago, Mary at the front desk went out of her way to make sure that I... More 

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New York City, New York
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 4, 2014

The staff were accommodating for a late evening check in. They had a crib cleaned and ready for us on request. Staff responded to every request and always had information about where to go and what to do. The free breakfast is plentiful and ideal. Stay here when visiting West Point.!

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Brooklyn, NY
Top Contributor
61 reviews 61 reviews
44 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed August 3, 2014

The hotel itself is fine. Average value for the money but clean with a well appointed room. The bathroom was so-so with a very low ceiling. When I stepped into the bathtub I could have easily touched the ceiling and I am of average height. To turn on the shower you had to turn a knob located on the bottom... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Dear JLW05, Thank you for sharing your experience about your recent stay. It is nice that our breakfast options were sufficient enough for your needs. However, kindly accept my sincerest apologies if the level of service you received from our hotel staff was a disappointment. We've taken note of the points you have raised and this shall be addressed with... More 

Senior Contributor
41 reviews 41 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 22, 2014

Stayed at this hotel as we were dropping our son off at West Point. Well run Holiday Inn Express with a nice breakfast. The topper though was the indoor pool and sauna. After a couple of days of driving, with a couple more to get back home, it hit the spot and helped my wife and I relax. Check-in was... More 

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Additional Information about Holiday Inn Express Hotel & Suites West Point

Address: 1106 Route 9 West, Fort Montgomery, NY 10922
Phone Number:
Location: United States > New York > Fort Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Point 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Hotel And Suites West Point
Holiday Inn Fort Montgomery
Fort Montgomery Holiday Inn
Holiday Inn West Point

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