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All 1 Fort Drum B&Bs / inns

IHG Army Hotels on Fort Drum, Fort Drum Inn

PoValley Road, Bldg. P-4205, Fort Drum, NY
Hotel amenities
IHG Army Hotels on Fort Drum, Fort Drum Inn
Ranked #1 of 1 Fort Drum B&B and Inns
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21 people have reviewed this hotel

Traveler rating
    9
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    3
    1
    6
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6
5
Solo
0
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Marlton
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

When we decided to stay within 10 min of my son's barracks, we chose the IHG Hotel vs the other higher star hotels in Watertown and it was a great decision! When we first pulled up, I was very skeptical as I am used to the Hilton's. It looked like barracks and oh my was I ever disappointed.....but, not for... More

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Dallas, TX
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here with our adult children while they get settled at Ft. Drum. Our room was $64 a night, plus taxes, which was quite reasonable, I thought. The rooms are quiet and HUGE! It's not a new hotel so some things are a little dated, but everything was clean. The bedding and towels are nice and the doors are... More

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Danville
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2014

The rooms are always clean and well stocked.The beds are very comfortable and the restroom was clean. THe continental breakfast make this an outstanding value too. It's on base which makes it very convenient for all business.

Was this review helpful? Yes 1
ArmyHotelGM, General Manager at IHG Army Hotels on Fort Drum, Fort Drum Inn, responded to this review

Thank you for the great feedback! We assumed operations of this hotel on May 1, 2012 and immediately after we made some improvements including: new mattresses, new bedding, towels, irons and boards, 42” Flat Screen TV’s and much more. We’re glad you noticed these changes and that you enjoyed your stay here at IHG Army Hotels – Fort Drum! We... More

Washington DC, District of Columbia
Top Contributor
59 reviews 59 reviews
40 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed September 3, 2013

Stayed at the Fort Drum Inn for one night while passing through upstate New York. Arrived very late; as it was last minute. They checked us in quickly and were very friendly at the front desk. There is a steep, non-refundable $75 fee for dogs. That seems like a lot for one night as the cost of the room was... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at IHG Army Hotels on Fort Drum, Fort Drum Inn, responded to this review

Dear UnboundTraveler, Thank you for the candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Thank you for staying with us, and we... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 13, 2013

Stayed here 12-14 Aug. For $84/night, I was expecting a nice room. I was so disappointed!! The rooms are terribly outdated and the horrible brownish color carpet looked filthy and old! Thank goodness the bathroom was clean. If it wasn't for the fact that we needed to be on base for in processing, I would have made reservations elsewhere. Never... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at IHG Army Hotels on Fort Drum, Fort Drum Inn, responded to this review

Dear msshondas68, Thank you for your feedback regarding your recent visit at our hotel. My apologies for the inconvenience you experienced over the room's condition. Rest assured that your comments will be looked into and take actions accordingly. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and... More

Rotterdam, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 2, 2013

I attended a promotion ceremony at Fort Drum, booked 3 rooms at the IGH (formerly the Fort Drum Inn) and was surprised when I got to my room. My room had brand new beds linens, and a new 40" Flat screen TV. The hotel was purchased by Holiday Inn Express and is in the process of a complete renovation/update. Breakfast... More

Was this review helpful? Yes 2
Galesville, Maryland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 10, 2013

I stay at the Days Inn at least once a month when i go up to visit my boyfriend, who is in the military. The people at the front desk are very helpful over the phone and in person with whatever you need, the rooms are very clean and neat and the maid service are very respectful and helpful with... More

Was this review helpful? Yes 1
Chesapeake, Virginia
Contributor
20 reviews 20 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 25, 2013

Me and my wife drove up to check out FT Drum and we thought hey we should stay on post...well you get what you pay for and I should have known better but I did not know my way around and hey it's $50. Ok front desk lady did not give us a problem and we even checked in a... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at IHG Army Hotels on Fort Drum, Fort Drum Inn, responded to this review

Dear David K, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, We’re sorry we fell below your expectation regarding our bed, internet connection and the breakfast selection. We will address these points. I assure you the feedback of... More

1 review
1 of 5 stars Reviewed March 21, 2013 via mobile

The Internet was awful could never connect and if we did it disconnected and no cell service. Staff is rude. Front desk needs customer service training. Never never again will we stay here. So glad we got our house on post already.

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IHGCare, Guest Relations Manager at IHG Army Hotels on Fort Drum, Fort Drum Inn, responded to this review

Dear Uuandmee1, Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology for the... More

Raleigh, North Carolina
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 23, 2013

Clean rooms nicely equipped, with friendly and helpful staff. The Internet connection was complimentary and reliable. The rooms were in good working order with climate control at your fingertips. Paper plates, cutlery, and cups were included. Cleaning staff was very detailed.

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Additional Information about IHG Army Hotels on Fort Drum, Fort Drum Inn

Also Known As:
Fort Drum Hotel
Fort Drum Hotel Fort Drum
Address: PoValley Road, Bldg. P-4205, Fort Drum, NY
Location: United States > New York > Fort Drum
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Fort Drum
Official Description (provided by the hotel):
Welcome to IHG Army Hotels on Fort Drum. Fort Drum is Home of the 10th Mountain Division (Light Infantry), located in northern New York's picturesque North Country. The installation is in the middle of one of the most historically unique and geographically beautiful areas of the United States. Fort Drum is approximately 30 miles from Canada, with the Great Lakes to the west, the Adirondack Mountai ... more   less 

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