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Sheraton LaGuardia East Hotel

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135-20 39th Avenue, Flushing, NY 11354
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Sheraton LaGuardia East Hotel
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Sheraton LaGuardia East Hotel
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248 Reviews from our TripAdvisor Community

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Traveler rating
    65
    104
    51
    19
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (248)
  • Mar-May only
    (63)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (45)
All months
Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here in order to be close to the airport and expected a basic airport hotel. The room and hotel were fine but I was not aware that the hotel was in the heart of a very large Chinatown in Queens. So this is not a typical Sheraton, it definitely has the flavor of the local neighborhood - the... More 

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Chicagogaltraveler, Thank you for sharing your comments. While I am pleased to know that you found the hotel and your room to be fine it is unfortunate that you did not feel the same regarding the location. Many of our guests enjoy our surrounding neighborhood however I can appreciate and respect that not everyone’s preferences are the same. With... More 

Toronto, Canada
Level Contributor
171 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Three stars is likely too low for this hotel in a very interesting area of Queens. The area is actually quite busy and is abuzz with Asian restaurants and shops. The hotel is steps away from the subway, which is most convenient and also only a few miles to LaGuardia. I thought that valet parking for $14 was very reasonable.... More 

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Travbud1, Thank you for taking the time to post a review. I am happy to hear that you had a good stay and enjoyed our rooms, services and location. Your feedback is appreciated and I do hope we have the opportunity to have you stay with us again in the near future. With Warm Regards, Ed S. General Manager More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 22, 2015

The hotel location is good, nearby a subway station. The complimentary WIFI is slow, and often disconnected automatically. "Sound proof" is not good. You can hear people talking on the alley clearly.

Was this review helpful? Yes 2
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Vincent19702015, Thank you for writing a review and posting it on TripAdvisor. Your feedback is valuable to us. We utilize all feedback to see what we are doing well and where we need to direct our focus on improving as we continually strive to provide the best of services. I hope we have the opportunity to have you as... More 

Carolina, Puerto Rico
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 7, 2015

I stayed at the Sheraton LaGuardia East last week. The staff and experience were excellent.... the only problem I had was my bath tub drained super slow and it felt like I was in a pond at the end of my shower... I alerted the staff upon my departure. The only other thing was during my stay, their restaurant was... More 

Was this review helpful? Yes 2
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Gary C, I am happy to hear that you enjoyed your recent stay at our hotel and thank you for taking the time to post a review. Our team is passionate about creating memorable experiences for our guests. They will be thrilled when I share your comments with them that their efforts are noticed and appreciated. Although I thank... More 

Surrey
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 26, 2015

We've previously stayed at the Sheraton, & I have to say the location is great for the both the proximatey to our friends combined with the ease of access into Manhattan. The beds are amazingly comfortable and the breakfast in the club lounge is great. We requested city views this stay and were delighted when we walked into our room... More 

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Cmn1, Thank you for coming back, staying with us again and for sharing your feedback about your stay. I am happy that you enjoy our location, services and staff engagement. I can also appreciate your disappointment with our restaurant being temporarily closed while we revitalize that space. Although it is noted on our website I apologize if you were... More 

manheim
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 20, 2015

We stayed at this hotel so we could attend our grandson's graduation. Everything was top notch. Gustavo in the bar was great and gave us wonderful service. Our room was very clean and comfy. We had a luncheon in one of the meeting rooms after graduation that was very nice. It was great to have a private room to celebrate.... More 

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Wendi A, Thank you for sharing your experience from your recent stay with us. I am happy to hear that you enjoyed your stay and that your interactions with our staff had such a positive impact on your experience. They work hard to make everyone feel at home and welcomed. They will be happy to know that their efforts... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

We had the best service we ever had anywhere. We had a private party and the food was wonderful and the service was outstanding. Our room was comfortable and clean. It was easy to get our car. The area restaurants were great. I would recommend this hotel to everyone.

Was this review helpful? Yes 2
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Lesley A, Congratulations on celebrating a graduation from college. It is such a milestone and I am glad we were able to help your celebration to be memorable. All of your comments are greatly appreciated and I will be happy to share them with our team. Thank you for taking the time to post a review and for recommending... More 

Miamisburg, Ohio
Level Contributor
114 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 stars Reviewed April 29, 2015

I had stayed at this hotel last year when flying into and out of LaGuardia and found it convenient. I booked again for this year when using the airport. The staff treats me as a valued SPG member and gives me access to the executive lounge. The location is great with many Chinese restaurants available. The shuttle service to and... More 

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Timesharetraveler11, Thank you for sharing your experience on TripAdvisor. I am happy to hear that you are a returning guest of ours and a valued member of Starwood’s Preferred Guest Program. All of your feedback is greatly appreciated and knowing that you have many choices of places to stay and you choose us simply makes me smile. I will... More 

Minneapolis, Minnesota
Level Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 23, 2015

I chose the Sheraton LaGuardia East because it was close to LaGuardia Airport and I had a very early flight. So I had only moderate expectations of this hotel. Sadly, I was not surprised. The hotel service, in general, was mediocre and the staff didn't seem to take any real pride in their jobs, with the exception of the shuttle... More 

Was this review helpful? Yes
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Jay M, Thank you for taking the time to review our hotel. It is regrettable that you were less than satisfied with your recent stay with us. All feedback, both positive and not so positive, are welcomed tools which we share internally and are an important part of our ongoing effort to deliver excellent service and values. With Warm... More 

NY
Level Contributor
117 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed April 10, 2015

I've stayed here many times. The bed is comfy and pillows are fluffy. Location is super convenient. Lots of shops, supermarkets and restaurants nearby. Each room comes with a fridge and LCD TV That being said, the size of bathroom is tiny, if you weigh more than 200 lbs, you'll have a tough time moving around. Noise insulation is also... More 

Was this review helpful? Yes 2
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear A9zn, Thank you for taking the time to post a review. I am delighted to know that you have been a guest of ours on more than one occasion. We appreciate your choosing to stay with us and for sharing your feedback. All of your comments are helpful as we will include them in our review processes as we... More 

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