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Sheraton LaGuardia East Hotel

3.5 of 5 135-20 39th Avenue, Flushing, NY 11354
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Certificate of Excellence 2014
Sheraton LaGuardia East Hotel
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Sheraton LaGuardia East Hotel
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233 reviews from our community

Traveler rating
    62
    97
    47
    18
    9
See reviews for
52
38
38
76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (233)
  • Mar-May only
    (55)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (43)
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Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014

I was attending a concert in Queens and came across the Sheraton LaGuardia when searching for nearby hotels. My friend and I drove 5 hours and arrived in NY at 11:30. We went directly to the hotel and they checked us in early, no problems. Quick check-in, super friendly staff, very informative with any questions asked. The room was very... More 

Was this review helpful? Yes
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Tinkerbell1970, We appreciate you taking the time to post such positive comments. It is always great to hear that our guests enjoy themselves while staying with us during their travels. With regards to your comments on the Wi-Fi we are in the process of upgrading our system and I am confident, that should you return in the near future,... More 

Warren, New Jersey
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 12, 2014

I travel often and usually stay at Marriott, IHG, Hilton and CHOICE hotels. This was the first time I stayed at a Sheraton, and I regret it. I did check in at the front desk and dropped my backpack in the room, picked up a bottled water and headed to attend a conference at the hotel. I had a call... More 

Was this review helpful? Yes 2
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Guest from Warren, New Jersey, Thank you for talking the time to post a review on TripAdvisor. Your comments whether positive or negative are a vital part of our review process as we continually strive to provide excellent service and accommodations. It is unfortunate that your brief experience here was less than satisfactory. I can appreciate your being upset... More 

Hartford, CT
Top Contributor
115 reviews 115 reviews
32 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed November 4, 2014

What a great hotel. First of all, it is in the middle of Chinatown, Flushing, so is within walking distance of a great many delicious and inexpensive Asian eateries and bakeries, not to mention 24-hour pharmacies and fast food joints. It is spotlessly clean, and you can't find a more comfortable bed anywhere. Staffs are very friendly. The parking is... More 

Was this review helpful? Yes
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Eramakri, Thank you for writing such wonderful and endorsing review. It is always nice to hear when a guest enjoyed their stay and when someone writes a review, such as the one you wrote, it fuels our drive to deliver the best of service and make each guests stay memorable. I am sure, when I share this with the... More 

Top Contributor
76 reviews 76 reviews
12 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed October 29, 2014

Like to stay at this property when ever possible. It has been a while since i last stayed here and the service of the restaurant has declined to the point of not returning. Avoid going to the restaurant towards later in the evevning as the staff, especially the hostess, can be very grump and rude. This night, she would rather... More 

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Raymond L, Thank you for sharing your experience from your recent visit with us. While I am pleased that you like to stay at our property I am disappointed to hear of your experience in our restaurant. We pride ourselves on providing warm, engaging and memorable experiences. It is unfortunate that is not what you experienced. Please accept my... More 

Maple Grove, Minnesota
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 24, 2014

Getting a hotel in Manhattan is an expensive proposition, which leads you to search outside the borough for deals. This is where the Sheraton LaGuardia East comes in. It's a mainline Sheraton hotel smack in the middle of Flushing's Chinatown community, and the Chinatown influence is pervasive throughout the hotel. Unlike the JJ Grand Hotel in Los Angeles (which I... More 

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Neeho, Thank you for taking the time to post a review and for recommending our hotel. I am pleased to hear that you enjoyed our hotel, our services and our location. I would agree that traveling back and forth to Manhattan via any car service can get pricy. I find the #7 subway (1/2 block away) and the Long... More 

Madison, Wisconsin
Top Contributor
98 reviews 98 reviews
52 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 21, 2014

Stayed for one night prior to a cruise we were taking. Appreciated the free airport shuttle service to the hotel and back to the airport for transfer to our ship. Surprised by how far away from the airport it is and that we were in Chinatown area. Room was pleasant and comfortable. Ordered room service for dinner as we arrived... More 

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Enjoy2travel, Thank you for reviewing our hotel and I am glad that you had a nice stay. I am happy that you found the room comfortable and you enjoyed your room service order. With regards to the atmosphere in the restaurant I am pleased to acknowledge that we are in the process of preparing to renovate the restaurant in... More 

United States
Top Contributor
76 reviews 76 reviews
67 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 9, 2014

I visit the area once or twice a year. This year, the major change is the renovated lounge. It looks really nice. Unfortunately, I also find the service not as good this time. I hope it is not a trend. 2 calls before arrival requesting better rooms basically got "we will assign your room when you get here". The morning... More 

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Want2GoHome, Thank you for coming back and staying with again and for sharing your feedback about your stay. I am glad that you liked the new design of the club lounge. It is unfortunate, however, that the level of service you experienced did not compliment the new design. I can assure you that the service issues that you mentioned... More 

Top Contributor
78 reviews 78 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 29, 2014

This hotel is the only choice in Flushing towndown if you like to stay at a big chain hotel. (Hyatt Place is opening, so more choices for us as consumers!!!) Convenient location is the biggest advantage of this hotel. Restaurants, stores and Metro are all within walking distance. However, you might encounter some inconveniences inside the hotel. The elevators are... More 

Was this review helpful? Yes
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Flora Z, Thank you for taking the time to post a review. We appreciate your feedback and I hope we have the pleasure of having you stay with us again. With Warm Regards, Ed S. General Manager. More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2014

Close to subway. Airport shuttle which is nice. It's not near your typical New York attractions, but subway around the corner the number 7 which will get you in the city in 20 minutes. It is in China town area so if you want to eat out and don't lime Asian food your out of luck, they do have a... More 

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Anita R, I am happy to hear that you enjoyed your recent stay at our hotel and thank you for taking the time to post your review. It is always nice to hear when our guests enjoyed our accommodations, services and location. In regards to your last comment, no need to thanks us. It is our pleasure to make... More 

Senior Contributor
34 reviews 34 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 19, 2014

The hotel is very charming Chinese-appointed property. Not your typical American Sheraton at all from the lobby to the hallways above. The rooms are all-American and at a standard you would expect from a Sheraton. Beds and pillows were very comfy. Coffee machine was great with a good cup of coffee. Cozy robe. No slippers. That wouldn't fly in Asian... More 

Was this review helpful? Yes
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Strategic2020, Thank you for taking the time to share your experience at our hotel. While I am happy to hear that you enjoyed our property and location I am disappointed to hear that not everything was working 100%. Please accept my apologies for any inconveniences you experienced. Your feedback is quite helpful as we continually strive to improve our... More 

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Additional Information about Sheraton LaGuardia East Hotel

Address: 135-20 39th Avenue, Flushing, NY 11354
Phone Number:
Location: United States > New York > Flushing
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton LaGuardia East Hotel 3.5*
Number of rooms: 173
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Also Known As:
Sheraton Flushing
Flushing Sheraton

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