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All 13 Flushing hotels

Sheraton LaGuardia East Hotel

3.5 of 5 Hotel   |   135-20 39th Avenue, Flushing, NY 11354
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198 people have reviewed this hotel

Traveler rating
    54
    80
    39
    17
    8
See reviews for
41
35
35
64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Clarksville, Maryland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I'm usually happy with most things but not this time at Sheraton Flushing. At first, the bathroom wasn't clean and the bathtub was all dusty when we got there. And then the bathtub was clogged and they couldn't fix it that same night. They did fix it the next day so I was okay with that although not 100% happy.... More

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Wen X, I am sorry to hear that you were less than satisfied with your recent visit to our property. Thank you for taking the time to post your feedback. I am concerned with the challenge you experienced with your bathroom as well as the noise inconvenience you experienced in the hallway. Part of our pre-arrival inspection is to... More

Lincoln, New Hampshire
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

So were from New Hampshire and it took us about 6 hours to get to a wedding in New York. The bride booked multiple rooms for her guests in this Sheraton location. After the wedding party was over other guests had already checked in and when it was our turn they made us wait to get ahold of hotel booker.... More

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Michael T, Thank you for taking the time to review our hotel. I am disappointed to hear of the challenges you experienced on your recent visit to our hotel. I can appreciate the frustration of having to wait to check into your room, especially when it is late in the evening. Please accept my apologizes for any inconveniences you... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 of 5 stars Reviewed March 13, 2014

I only started travel early this year. It was kind of funny since my stay at this place was totally unexpected since I can not contact my friend in NYC. I use my star points and cash to book the two nights. And to my surprise they grant me the Club level corner room 1601! But I was too young... More

Was this review helpful? Yes
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Fanda Z, Thank you for taking the time to post a review on TripAdvisor. I am very glad to hear that your stay here was superb and that it left a memorable impression. Our team works hard to create great guest experiences and they will be happy to know that their efforts were noticed and appreciated. I am excited... More

Skokie, IL
Top Contributor
56 reviews 56 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 6, 2014

We were looking for a good price and convenience and found it at the Sheraton LaGuardia. The rooms are comfortable and as previous reviews, we found the staff very friendly. Pick-up and drop off a LaGuardia an added bonus. If you like to use the NYC MTA, the 7 train is a half a block away out the back door.... More

Was this review helpful? Yes
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Postman83, Thank you for taking the time to post a review. I am happy to hear that you enjoyed your stay and found our location convenient. I also appreciate all of the details you included in your review regarding the transportation options that are nearby the hotel. It is easy for our hotel to put that information on our... More

New York City
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2014

Our family had a great stay at Sheraton Laguardia and were most satisfied by the wonderful staff at this hotel! After being informed by SPG.com that they cannot guarantee adjoining rooms (we have younger children), I reached out to the hotel directly. Ed the GM was quick to help and directed me to Sylvia who not only confirmed the adjoining... More

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Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear ZSK, Wow, what a wonderful review. Thank you. I am happy that we were able to accommodate your request and that you and your family enjoyed the property and the surrounding neighborhood. I like that new mall as well. Thank you for your loyalty to the Starwood Preferred Guest program and I hope we have the pleasure of having... More

Ottawa, Canada
Top Contributor
52 reviews 52 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 6, 2014

We stayed here five nights in December. I was pretty satisfied with the hotel, and really loved the interesting location. The building is right in Flushing Chinatown in Queens, which means terrific late-night walks through the lively neighbourhood. The hotel itself is OK: clean, good friendly staff. The room we stayed in could definitely be called a bit worn and... More

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Jpdaigle, I am pleased to hear that you were happy with your stay at our hotel and I appreciate you taking the time to post a review. In response to you comment regarding the room being a bit worn I wanted to share with you that we are in the process of updating the property. We recently completed the... More

Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 3, 2014 via mobile

Room was ok, service ok, food ok. Used toilet at midnight, worst experience ever! It overflowed and whole bathroom floor was covered in 2 inches of water. Had maintenance cleaning and fixing, not a good time, especially when told it happened the other day! Staff who assisted were great though. Close to Main Street train station and quick to Manhattan.

Was this review helpful? Yes
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Savvytraveller1978, Thank you for taking the time to review our hotel. I am sorry to hear that you had a challenge with the bathroom facilities in your room during your stay. Please accept my apologies for any inconvenience you experienced. I have forwarded this information onto my engineering team who will incorporate it in their review of their preventative... More

Providence, Rhode Island
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2014

The Sheraton LaGuardia East Hotel was a nice stay. This was my first time staying outside of the city, but the location was fantastic. It's 1 block to the nearest subway. The staff was very friendly and very attentive to our needs. The rooms were clean and very spacious. I would definitely stay here again!

Was this review helpful? Yes
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Shameka M, Thank you for taking the time to share your experience at our hotel. I am happy to hear that you enjoyed our property, location and that your interactions with our team were positive. It is great to hear that you would definitely stay here again and we look forward to the opportunity to have you as our... More

Hong Kong, China
Top Contributor
57 reviews 57 reviews
11 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed December 20, 2013

Although this is a comparatively small Sheraton, the room is not that small, it is clean and pretty comfortable, service is friendly, price was reasonable and breakfast has good varieties. This hotel's location is excellent for those who love Chinese cuisine, because Chinese restaurants are all over, you don't need to walk more than 10 minutes to see many good... More

Was this review helpful? Yes 1
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Terrisa C, I am happy to hear that you were pleased with your recent stay at our hotel and thank you for taking the time to post your review. It is always nice to hear when a guest enjoys our accommodations, service and the neighborhood. We look forward to having you stay with us again soon. With Warm Regards,... More

Chicago, Illinois
Top Contributor
87 reviews 87 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed December 19, 2013

This was just weird. I was looking for a LaGuardia airport location and this bills itself as "LaGuardia East" and since it's a Sheraton/Starwood I took it. But it's nothing like what you'd expect. First - it's like 5 miles away from the airport - so that shouldn't be billed as an airport location. Then you get off the shuttle... More

Was this review helpful? Yes
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Truthbetold_10, Thank you for taking the time to post a review. While I am pleased that you found the accommodations fine and the lounge comfortable, it is unfortunate you did not feel the same for our surrounding neighborhood. I can, though, appreciate and respect that not everyone’s preferences are the same. While it is disappointing to hear that you... More

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Additional Information about Sheraton LaGuardia East Hotel

Also Known As:
Sheraton Flushing
Flushing Sheraton
Address: 135-20 39th Avenue, Flushing, NY 11354
Phone Number:
Location: United States > New York > Flushing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #6 of 13 hotels in Flushing
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton LaGuardia East Hotel 3.5*
Official Description (provided by the hotel):
Enjoy a warm welcome at the beautiful Sheraton LaGuardia East Hotel. Located in Chinatown, Queens, our hotel is just 3 miles away from the LaGuardia airport, accessible by our complimentary shuttle. ... more   less 
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