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Holiday Inn Express LaGuardia Airport

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113-10 Horace Harding Expressway, Flushing, NY 11368
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1 room 1 adult
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Holiday Inn Express LaGuardia Airport
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216 Reviews from our TripAdvisor Community

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Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Pros: great location Nice rooms Clean bathroom Friendly staff Cons Dirty towels. I saw some yellow and black spots on the white towel and on closer inspection of the other towels provided to me, there were dried up stuff on it. Some of them were stained, but others weren't even washed properly. I used the only clean one and called... More 

Helpful?
Thank Suman M
IHGService, Guest Relations Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Dear Suman M, Thank you so much for your review. It is great to hear that you liked the convenient location, nice rooms, clean bathrooms and wonderful staff at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It... More 

New Haven, Ct
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I love this hotel!!! The staff is amazing. The bar and restaurant are the best value. It's walking distance to Citifield and a short cab ride from the airport. There is a bodega literally two seconds down the road if you need refreshments or some snacks. If you want to see a ballgame or be a short cab ride away... More 

Helpful?
Thank eggplantleopard
Boston, Massachusetts
Level Contributor
151 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed December 28, 2015

Just about a 5-10 minute drive to the airport. It's right off the highway, and there is valet parking so you don't have to worry about city parking. The hotel is nice enough...your typical HIX. I believe they also offer an airport shuttle. Breakfast is free, although it wasn't the greatest. The food wasn't really hot. Plus, the breakfast room... More 

Helpful?
Thank Evan M
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 15, 2015

Very close to subway station (free shuttle to subway and back, free also to and from airport). Breakfast was hot and more than adequate. Room spacious, clean, and comfortable. Only downfall is that the hotel is butting up the expressway, and you can hear traffic (if you are a light sleeper). Diana and Stephanie work the front desk and are... More 

Helpful?
Thank Kfradella
MSJoanneB, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Thank you so much for taking time out to tell us about your stay with us. Yes, I do agree Diana and Stephanie and the shuttle drivers are so wonderful. We do appreciate your feedback and look forward to seeing you again soon. Happy Holidays!!! Joanne Buckley General Manager More 

Milford, Connecticut
2 reviews
2 of 5 stars Reviewed December 15, 2015

Location, price, amenities made our choice to stay and all were as expected with no complaints. The room was comfortable and the staff friendly and polite. But on our return, we got back our car with large dent in the fender and 7 months later, still no resolve and minimal response after numerous calls, texts, and emails. This was suppose... More 

Helpful?
Thank Greg C
IHGCare, Guest Relations Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Dear Greg C, Thank you for taking the time to write a review about your stay with us. We are glad that you found our rooms to be comfortable and our staff to be friendly. However, we would like to apologize for the issues you had with your car. We give the utmost importance to our guest comments as they... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 22, 2015 via mobile

Great experience! The staff are very attentive and pleasant! Breakfast is provided daily, which is a plus when you are traveling with picking eaters😊. My son loved the pancakes machine, one press of a button and like magic, pancakes appears! 😃. I will definitely stay here again.

Helpful?
Thank Nicole W
MSJoanneB, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Thank you so much for such a wonderful review in regards to your accommodations with us. We are so happy you enjoyed the pancakes, they are so delicious. We do look forward to seeing you again soon. Happy Holidays!! Joanne Buckley General Manager More 

Oconomowoc, Wisconsin
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 17, 2015

Staff was friendly. Valet had car ready every morning before I got to it. Decent breakfast bar, HIE standard. Currently under construction but you would never know without the signs. Only downfall was thin walls...

Helpful?
Thank apark2690
MSJoanneB, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Thank you so much for sharing your wonderful experience with your stay with us. We are so happy that you enjoyed your stay. The staff and I look forward to seeing you again soon. Happy Holidays!! Joanne Buckley General Manager More 

Oklahoma City, Oklahoma
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 7, 2015

It is not the best area if you need an extended stay and plan on sightseeing. The hotel is older but clean and the staff were the best. We had an early 6am flight the next morning and the complimentary breakfast would not be available so the desk clerk made both of us a little goodie bag with yogurt, apple... More 

Helpful?
Thank LJW1005
MSJoanneB, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Dear LJW1005, Thank you so much for taking time out to tell us about your stay. We hope you enjoyed your sightseeing on your extended stay. We are delighted that you had such a wonderful stay with us and that you were able to join your goodie bag on the way to the airport. We look forward to having you... More 

1 review
4 of 5 stars Reviewed October 30, 2015 via mobile

The staff were professional, patient and extremely helpful. I truly appreciated the free shuttle service. I enjoyed the daily breakfast, the room was clean and the bed comfortable. I would consider staying here again.

Helpful?
Thank Aida H
MSJoanneB, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Dear Happy Customer!!! We are delighted that you had such a wonderful stay and thank you for the wonderful comments about our stay. We look forward to seeing you again soon. Have a great day! Warmest Regards, Joanne Buckley General Manager More 

Winnipeg
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 19, 2015 via mobile

We had a 2 day layover in NYC but needed to stay close to Laguardia to catch a very early morning flight. We chose this hotel because of a Groupon deal offer. Little did we know that this small hotel undergoing renos would be made so pleasurable by the outstanding staff! Every single person that we came into contact with... More 

Helpful?
Thank Doug G
MSJoanneB, Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Doug, Thank you for taking time to write such a wonderful review. Diana is one of our SUPERSTARS here and it's so nice to hear she took such good care of you. I am glad you enjoyed the restaurants in the area. We look forward to seeing you again soon. Warmest Regards, Joanne Buckley General Manager More 

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