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Holiday Inn Express LaGuardia Airport

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113-10 Horace Harding Expressway, Flushing, NY 11368
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Holiday Inn Express LaGuardia Airport
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Holiday Inn Express LaGuardia Airport
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Holiday Inn Express LaGuardia Airport
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181 reviews from our community

Traveler rating
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    34
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Corte Madera, California
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff helped me immensely by going above and beyond, when I was faced with a difficult travel situation. I am very appreciative for their personal touch to my specific travel needs. They were very quick to respond to my requests.

Was this review helpful? Yes
GlendaGomez, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Thank you so much Karen!! Anytime we are here to help = ) Best, Glenda Gomez More 

Salt Lake City, Utah
Top Contributor
350 reviews 350 reviews
98 hotel reviews
183 helpful votes 183 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Modern and clean hotel with well sized rooms and large bathroom. Lots of amenities, even provide a bathrobe! Very comfortable bed and pillows and the a/c is quiet. Rooms are very quiet and you don't hear any outside noises. Slept really well as a result. Few minutes drive from LGA and shuttle service provided. Other facilities include a workout room... More 

Was this review helpful? Yes
GlendaGomez, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Thank you for your review!!!! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I was scheduled to stay at this HIE March 24-28,2015 and my reservation was incorrectly sent in for February 24-28,2015. Tried to get ahold of the General Manager Glenda Gomez to discuss what could possibly be done but got her voice mail every time I called. I have left atleast three messages over the past several days with no reply.... More 

Was this review helpful? Yes 1
GlendaGomez, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Hello Mr. Krapfl, First, I want to express my sincerest apologies if you felt we disregarded you in any way. As a cherished repeat guest to our hotel I know you have personally experienced our wonderful customer service and all of our valued guests share the same wonderful comments on this site especially. I believe there may be a misunderstanding... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 17, 2015

My husband and I traveled to NY this past weekend for the NBA Allstar weekend and used a deal off Groupon for this Hotel. I was apprehensive because s e I usually book thru another site but I must say we were very pleased. Everything was great, the location is right off the freeway but yet we couldn't hear a... More 

Was this review helpful? Yes
GlendaGomez, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Thank you for your review Shequetta H!! More 

Terre Haute, Indiana
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 10, 2015

I came here very last second for work. We insisted on parking the vehicle ourselves due to the equipment we were carrying for work and surprisingly enough they were accepting of this. ($14 for valet to move it 50 feet seemed a bit much for me). The check in was quick and the staff was very friendly. Walking down the... More 

Was this review helpful? Yes 1
GlendaGomez, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Hello Dale B, We thank you for staying with us and taking the time to write us a great review. As most NYC hotels we charge for parking but to our guests' benefit we charge only $14 much less than all hotels in our area. As an added amenity, all guest parking is a valet service, this facilitates 24 hours... More 

Bracknell, United Kingdom
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 22, 2014

At the heart of a good hotel are its staff. Carolina and Diana on the front desk are enthusiastic and professional, sometimes doing work done by ten staff at other establishments I have stayed in!! The three shuttle drivers, namely Jose, Ramon and their colleague make light of the challenging traffic around Laguardia Airport and the Queens Mall ferrying guests... More 

Was this review helpful? Yes 2
GlendaGomez, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Dear Nimapolice7, I will be sure to mention to all of our staff members what an amazing job they're doing. Have a Happy New Year! Best, Glenda Gomez More 

Pennsylvania
Top Contributor
76 reviews 76 reviews
41 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 29, 2014

The arrival was a bit rugged due to a bit of a tussle with a valet attendant. It was cleared up and the desk personnel were great! The room was small.....it is NYC although it was very clean and well maintained. Wifi ant TV were excellent.

Was this review helpful? Yes
GlendaGomez, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Greetings SmalltowntravelerPa, Thank you for your review! We welcome all feedback and are so happy you enjoyed your stay! Happy Holidays! Best, Glenda Gomez More 

Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 21, 2014

If your travels take you to LaGuardia airport and you need to stay a night, then look no further. Clean Hotel, good breakfast and minutes from LGA. There is also a free 24 hour shuttle. The bed in the room was extremely comfortable. Best of all from this Hotel is the service. Carolina at the front desk was amazing. Her... More 

Was this review helpful? Yes 1
GlendaGomez, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Hello Slikstr, Thank you so much for this wonderful review! Carolina is amazing and she is very thankful for your recognition. We treat all of our guests with the white glove customer service you would expect from a 5 Star luxury resort because our guests deserve the best! Happy Holiday! Best, Glenda Gomez More 

Rockwood
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 15, 2014

An older building but comfortable and CLEAN. Front desk staff outstanding and knowledgeable. Shuttle very useful for both airport and local mall and restaurant trips, Queens Zoo and Museum within walking distance. We will return!!!!

Was this review helpful? Yes 1
GlendaGomez, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Thank you Robert M, We really appreciate your wonderful review. We hope to welcome you again soon. Best, Glenda More 

Oneonta, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

I have stayed at this hotel a total of 8-10 weeks in the last 2 years. The staff is super friendly and commit to making a good experience! I had a problem where i payed for a food delivery over the phone and then the food never came. I tried calling the restaurant and they kept hanging up on me.... More 

Was this review helpful? Yes 1
GlendaGomez, General Manager at Holiday Inn Express LaGuardia Airport, responded to this review

Mr. Pleban, Thank you so much this amazing review! We appreciate your loyalty and hope to welcome you back very soon. I will definitely relay your comments to Valet and make sure this doesn't happen again. Happy Holidays!! Best, Glenda More 

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