I always stay at this hotel when I come to NYC. Very beautiful small hotel in the heart of Queens, not far from LaGuardia Airport. First of all I'd like to commend the hotel for having free shuttle service too and from LaGuardia airport (not JFK or Newark) as well as the nearest Subway Station and Mall (Woodhaven Blvd) that... More

Overall, the entire family was very pleased with this hotel. My wife and I, and 3 daughters stayed here after Christmas. We had 2 adjoining rooms. We called prior to arrival and spoke with Eva. We requested an early arrival and Eva did a great job. She informed us that we could definitely get one room early and the 2nd... More

Called from La Guardia at 9 PM. Had to wait 45 min+ for shuttle. Arrived at hotel. Friendly receptionist (Marcella). Gave me disabled room because it was on quiet side of building. She told me there was no view. Got in the room, was tired and went to sleep. Woke up next morning to discover that "no view" meant "no... More

I thought the Holiday Inn Express was decent. It was inexpensive, clean, except for the carpet and the bathroom was nice. A little noisy on the front side, as it's next to a highway. The shuttle bus driver were great! Very nice and knowledgeable. The shuttle will take you to the subway so you can catch the train into Manhattan... More

Hello, I booked a room at this Hotel through a third party, and they put the incorrect dates on my reservation. I tried contacting the third party and they informed me there was nothing they could do, but they added that my credit card would not be charged until I checked in. So I could call the hotel and see... More

Three of us spent 4 nights at this hotel. My husband, daughter and I. Booking was easy and the hotel accomodated our request of having a back room, non smoking and two double beds. The rooms were clean but starting to show small signs of wear. The beds were solid yet conformtable and the rooms were quiet (hardly any noise... More

Stay there when I went to visit my friend before he left for Afghanistan. Very small room. But nice and comfortable More

We were in NYC for medical care, so we were in a high-stress situation already. The manager, Jorge, helped us make transportation scheduling decisions by email before we arrived, and his advice was right on. No problem reaching him by phone, either. He did everything possible to make our visit go smoothly. Housekeeping had our room spotless and helped me... More

My 87 year old mother had to wait over 45 minutes for the free shuttle. I called the hotel to ask where it was and had the unfortunate experience of dealing with Christy, an extremely rude woman (even by NY standards, and I live here!). Give this one a miss. More