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Holiday Inn Express

Certificate of Excellence
2.5 of 5
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21 Schuyler Blvd, Fishkill, NY 12524
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Holiday Inn Express
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Ranked #6 of 11 Hotels in Fishkill
Certificate of Excellence
A recent review
3 of 5 stars reviewed 4 days ago
ilovepuntacana New York City, New York
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144 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Location is great. Room is comfortable. Check-in is a breeze. Awesome night people. The layout of the bathroom leaves much to be desired. Can't really close the bathroom door without your legs touching the toilet bowl (yuck). Person at front desk doesn't look up to wish you a good morning. What used to be a great breakfast here is now... More 

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Atlanta
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I reluctantly chose this hotel for location and cost. In the 1990's, Holiday in was "my hotel of choice", but after several unpleasant experiences, and inconsistent accomodations, as a woman usually traveling alone on business, I moved on to another chain. The staff at this hotel were extremely helpful. The room was clean, quiet and well maintained. It reminded me... More 

Was this review helpful? Yes
Nancy S, Manager at Holiday Inn Express, responded to this review

Dear Crystal30189, Thank you for providing your feedback on your recent stay. I am so pleased we were able restore your faith in Holiday Inn Express. Our entire staff works very hard to provide the best possible product for our guests. I hope that during your stay you able to check out some of the many restaurants in the area.... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Newly refurbished rooms, clean, the most helpful and friendly staff. We had a great stay. In terms of the facilities, i used the gym. I didn't swim in the pool, but it looked fine. The gym was a little dated but served its purpose. We ate at the diner across the car park which was also good. All in all... More 

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Hornell, New York
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Perfect location, accommodating for our business purposes. Great location to shops, dining, etc... easy access to highway as well and in a safe area. Highly recommend! Meeting rooms were available and the staff was very friendly!

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Nancy S, Manager at Holiday Inn Express, responded to this review

Dear cdessena, Thank you for your kind words. Our staff works very hard to provide the highest quality in customer service. I am pleased you were able to find everything you needed and wanted within proximity to the hotel. You can find anything you need and want in restaurants, shopping and leisure activities all within a short drive. We look... More 

New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 8, 2015

This was a great place to stay. It was clean, rooms up to date & close to downtown. We enjoyed the town and had dinner on the main st. There was a fair going on and people were very nice. I watch what I eat so the breakfast wasn't so great for me, could have not even existed. They had... More 

Was this review helpful? Yes 1
Nancy S, Manager at Holiday Inn Express, responded to this review

Dear DiaNoor, Thank your for feedback on your stay. We are glad you enjoyed the Village of Fishkill. There are so many great restaurants and shops. There truly is something for everyone. I apologize we fell short of your expectations with the hours of our pool as it relates to our check out time. May I suggest joining our rewards... More 

Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 2, 2015

The hotel was very nice, well located and staff friendly at checkin and out. The room was very comfortable, a/c work well and bed comfortable. Had a good nights sleep. The only problem was the shower was the typical Holiday Inn shower, spit water more than gave a steady stream. Over all a very good stay and cost fair and... More 

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Nancy S, Manager at Holiday Inn Express, responded to this review

Dear Dennis, Thank you so much for your kind words. We are all pleased you enjoyed your stay with us. I am sorry you did not enjoy the shower in your room. I was discussed this with the engineering dept. are are looking to see if there is anything that can be done about the water flow. I hope you... More 

Ithaca, New York
Level Contributor
6 reviews
5 of 5 stars Reviewed May 29, 2015

This hotel was clean, quiet, and modern with plenty of parking. It is right off the highway yet convenient to restaurants and shopping. Also near a water park for the kids and art museum for all. Definitely recommend!

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HIEX-Fishkill, Front Office Manager at Holiday Inn Express, responded to this review

Thank you CherlyT for your 5 star review! We appreciate your comments and certainly love when guests are satisfied. I'm glad you were able to enjoy Splash Down Water Park located just 2 miles away! We would love to see you again in the future! More 

Wappingers Falls, New York
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 29, 2015

Extremely poor customer service! Hotel management responds to complaints by threatening to cancel your reservation. Save yourself time and aggravation and DON'T stay at this terrible establishment. There are so many great alternatives.

Was this review helpful? Yes 3
Nancy S, Manager at Holiday Inn Express, responded to this review

Dear Sara H, I an very concerned by your review as this is not how we do business. We do not unilaterally cancel a guest's reservation if they are dissatisfied. I would like to personally speak with you about this. You can contact me at 845-896-4001 during normal business hours. Nancy Sullivan, Assistant General Manager More 

Danbury, Connecticut
Level Contributor
3 reviews
4 of 5 stars Reviewed May 26, 2015 via mobile

Hotel is in good location, close to many restaurants and attractions. The best one is the Walk Over the Hudson, great view and great for families or if you want to enjoy a walk or bike ride by yourself. My children enjoyed the pool and our room was very clean!

Was this review helpful? Yes
HIEX-Fishkill, Front Office Manager at Holiday Inn Express, responded to this review

Thank you for your comments, we certainly appreciate happy guests! Our are has many sites and activities to see and experience with all members of the family. The walkway is especially popular in the summer months due to the weather and amazing sunsets looking down the Hudson River. Again, thank you for your patronage, and we hope to host you... More 

Staten Island, New York
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 26, 2015

This hotel was everything we needed: great service, especially friendly staff, wonderful breakfast that was included and close everything that we needed. All this was on top of the great room and a great price - we would absolutely stay here again!

Was this review helpful? Yes
HIEX-Fishkill, Front Office Manager at Holiday Inn Express, responded to this review

We thank you for your generous comments! We pride ourselves upon our staff and the service we provide. We hope to see you again soon, NSFNY! More 

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