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Holiday Inn Express

Certificate of Excellence
2.5 of 5
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21 Schuyler Blvd, Fishkill, NY 12524
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Holiday Inn Express
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Ranked #7 of 11 Hotels in Fishkill
Certificate of Excellence
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133 reviews from our community

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    17
    7
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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JRo70
Contributor
14 reviews 14 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family and I stayed at the Holiday Inn Express in Fishkill as part of a weekend trip to the Hudson River Valley. I was pleasantly surprised. Holiday Inn Expresses certainly aren't fancy, and I didn't have high expectations. But the hotel was very clean, the rooms was big enough for our young family of four and thoroughly outfitted. The... More 

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Ontario, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I 84 was closed and wasn't supposed to open for 6 hoirs so we got the first room we could. Lots of people needing to stay somewhere! Very nice hotel, clean and quiet. Breakfast looked reasonable, but we were in a rush to hit 84.

Was this review helpful? Yes 1
Nancy S, Manager at Holiday Inn Express, responded to this review

Dear LMGeorges, Thank you for providing your feedback on your recent stay. We understand that travel delays can be quite bothersome, we are pleased we were able to be a place of comfort to you. Maybe next time you travel through Fishkill you will be able to stay with us again and see all this area has to offer. Nancy... More 

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My wife and I were treated extremely poorly by the management of this establishment. I've been a member of IHG for many years but this motel is indifferent to customers. Their attitude and the way they treat customers will surely come back to hurt Mr. Patel's business in the future.

Was this review helpful? Yes 6
Nancy S, Manager at Holiday Inn Express, responded to this review

Dear Jon N, We regret we could not meet your expectations. Safe travels in the future. Nancy Sullivan, Assistant General Manager More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a great experience at this hotel over the course of 1 week. Staff was very nice and the place was very clean. Breakfast was standard HIE but was very good! The Internet was extremely fast and definitely worth noting. Also the TVs in the rooms are huge. I had to work from him one day and was pleased to... More 

Was this review helpful? Yes 1
Nancy S, Manager at Holiday Inn Express, responded to this review

Dear yahoo6612NY, Thank you for your kind words regarding your recent stay. Our staff works very hard to present the best product we can. Guests especially like all those channels the full cable box give you. We continue to make improvements on our Express Start hot breakfast. I hope you will return to the hotel to experience them for yourself.... More 

Dingmans Ferry, Pennsylvania
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

By far this is the worst hotel I have ever stayed at! I am travel professional and I own my own agency. We are huge fans of the Holiday Inn Express chain, so we went out of our way to stay at this property while my son had a sports tournament. I was shocked, appalled, outraged by what I witnessed.... More 

Was this review helpful? Yes 4
Nancy S, Manager at Holiday Inn Express, responded to this review

Dear Jennifer H, Thank you for taking the time out to provide your feedback on your stay. We rely on feedback form guests to highlight our strengths and sometimes our weaknesses. I would like to apologize that we did not meet your expectations. I have shared your comments with the staff members who were working that night as well as... More 

The Villages, Florida
Top Contributor
210 reviews 210 reviews
94 hotel reviews
120 helpful votes 120 helpful votes
2 of 5 stars Reviewed April 20, 2015

Stayed 4/17. Great location just off I-84 with many restaurants and shopping opportunities nearby. However our check in was not great. Clerk left us unattended twice while answering phone calls. Did not seem to be in a good mood or very friendly. Did not recognize Platinum status and we had to ask for welcome bonus. Lobby also had a chlorine... More 

Was this review helpful? Yes 3
Nancy S, Manager at Holiday Inn Express, responded to this review

Dear Jerry C. Thank you for taking the time to write a review on your recent stay with us. Our #1 priority is make every guest feel like they are coming home when they stay here. I am sorry we fell short on that in many aspects. We take comments like yours very seriously and will use this as an... More 

New York City, New York
1 review
5 of 5 stars Reviewed April 19, 2015

My family and I needed a last minute room in the Fishkill area. Nancy and Robert explained they had only one room available and that it was next to the elevators so come listen and see if we wanted it. They told us they'd discount it, and let us check in early. Besides their wonderful hospitality, they ran a wonderful... More 

Was this review helpful? Yes
Westfield, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 6, 2015 via mobile

HIE was a great choice for our teams one night stay . We had a one day tournament at the Hudson Valley sports Dome on Sunday March 29th. The kids loved the hotel pool. A bit slippery around the edges when wet. The hotel was kind enough to allow us to use a conference room for a pizza party Saturday... More 

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New Smyrna Beach, Florida
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 5, 2015

Decided to try this hotel, was using some of the others in the same area. Price was reasonable, very clean, bathroom a little small (no big deal), room had a slight chemical odor when I entered, nice and quiet (this I like). Although did not have any breakfeast the area was small and food looked okay. Close to everything and... More 

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Lynn
Contributor
14 reviews 14 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 2, 2015

...hard for their guests' appreciation and they should receive it. I have recently re-found the staid Holiday Inn brand and have had fine experiences with their 'Express' suites concept properties. These are not our fathers' motel rooms. Clean, well-appointed, sensible, simple bathroom layout, full-length sleeper sofa to augment guests' needs are all nice touches...so are the microwave, refrigerator, in-room coffee,... More 

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